Aligning the down-sized organization for high performance
The Quality Management Group (QMG) at the Los Alamos National Laboratory provides expert support to the Laboratory`s diverse programs, projects and facilities. Organized as an internal consulting group, the QMG furnishes comprehensive quality management services to requesting organizations throughout the Laboratory. Based upon the needs and expectations of the requester, these services range from classical quality control to regulatory compliance to process characterization and improvement, customer relationship management, information gathering and metrics. In September 1995 the Laboratory Director announced a downsizing effort targeted to reduce the Laboratory`s cost of doing business and thereby improve its competitiveness. The downsizing effort was targeted on support organizations--laboratory divisions, groups, programs, and projects chartered with operating the administrative infrastructure within which Los Alamos` technical programs function. This report discusses the downsizing, its aftermath, strategies for solutions to lower morale, initiatives, and results.
- Research Organization:
- Los Alamos National Lab. (LANL), Los Alamos, NM (United States)
- Sponsoring Organization:
- USDOE Assistant Secretary for Human Resources and Administration, Washington, DC (United States)
- DOE Contract Number:
- W-7405-ENG-36
- OSTI ID:
- 563195
- Report Number(s):
- LA-UR-97-3958; CONF-9710132-; ON: DE98001603; TRN: AHC29803%%32
- Resource Relation:
- Conference: American Society for Quality Control (ASQC) meeting, Lake Tahoe, NV (United States), 26-29 Oct 1997; Other Information: PBD: [1997]
- Country of Publication:
- United States
- Language:
- English
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