Quest for quality informal proceedings of the first Hanford Site Technical Communications Seminar
Eighty-eight people from five Hanford contractors gathered November 17, 1993, at Pacific Northwest Laboratory (PNL) to embark on a quest for quality in Technical Communications. PNL`s Applied Technologies Communication (ATC) section of the Technical Information and Communications Department (TI&CD) hosted the half-day Quest for Quality seminar, which covered such topics as document design, site-wide production standards, and ``reinventing government.`` The seminar was the first of its kind to include technical communications professionals from all Hanford Site contractors; attendees included technical editors and writers, publications assistants, text processors, and document production staff. A complete list of the attendees is included as Appendix A and the presenters are listed in Appendix B. Five Hanford contractors have technical communications staffs, all trying to meet the needs of one primary customer: the US Department of Energy (DOE). Historically, these contractors have maintained different processes and standards with regard to document production, and little interaction or information sharing has occurred. To begin remedying that situation, PNL invited technical communicators across the Hanford Site to attend the first Quest for Quality Technical Communications Seminar. The purpose of the seminar was to identify ways to improve the quality of Hanford`s communication products and processes and to strengthen ties among technical communications staffs at the site. We hoped to open the lines of communication for future collaborative efforts.
- Research Organization:
- Pacific Northwest National Lab. (PNNL), Richland, WA (United States)
- Sponsoring Organization:
- USDOE, Washington, DC (United States)
- DOE Contract Number:
- AC06-76RL01830
- OSTI ID:
- 87075
- Report Number(s):
- PNL-SA-23964; CONF-9311311-Summ.; ON: DE95011497
- Resource Relation:
- Conference: Quest for quality communications seminar, Richland, WA (United States), 17 Nov 1993; Other Information: PBD: Nov 1993
- Country of Publication:
- United States
- Language:
- English
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