Improving Contract Performance by Corrective Actions Plans
Corrective Action Plans (CAPs) are required to be developed, submitted, and reported upon by the prime contractors for the U.S. Department of Energy (U.S. DOE) Management and Operations (M and O) contracts. The best known CAP ''type,'' and there are many, is for Price-Anderson Amendments Act (PAAA) ''potential noncompliances.'' The M and O contractor fines for PAAA problems have increased from approximately $100,000 in 1996 to almost $2,000,000 in 2000. In order to improve CAP performance at the National Nuclear Security Administration (NNSA) site at Y-12 in Oak Ridge, Tennessee, the contractor chose to centralize the company-wide processes of problem identification and reporting with the PAAA (and other) CAP processes. This directly integrates these functional reports to the contractor General Manager. The functions contained in the M and O contractor central organization, called ''Performance Assurance,'' are: PAAA; Defense Nuclear Facilities Safety Board (DNFSB) Liaison; Contract Requirements Management; Issues Management (including the CAP processes); Lessons Learned; Independent and Management Assessments; Internal Audits; and Ethics. By centrally locating and managing these problem identification and problem correction functions, the contractor, BWXT Y-12, L.L.C., has improved PAAA (and other) CAP performance more than 200 percent in the first year of the contract. Much of this improvement (see Table 1 for examples) has been achieved by increasing the knowledge and experience of management and workers in the specific contract and company requirements for CAPs. The remainder of this paper will describe some of the many CAP processes at Y-12 to show the reader the non-trivial scope of the CAP process. Improvements in CAP management will be discussed. In addition, a specific recommendation for CAP management, in a major capital construction project, will be presented.
- Research Organization:
- Oak Ridge Y-12 Plant (Y-12), Oak Ridge, TN (United States)
- Sponsoring Organization:
- USDOE; USDOE Office of Defense Programs (DP) (US)
- DOE Contract Number:
- AC05-00OR-22800
- OSTI ID:
- 797387
- Report Number(s):
- Y/MS-0025; TRN: US0201838
- Resource Relation:
- Conference: 2002 AACE International Annual Meeting, Portland, OR (US), 06/23/2002--06/26/2002; Other Information: PBD: 23 Jun 2002
- Country of Publication:
- United States
- Language:
- English
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