Improving risk communication through interactive training in communication skills
This paper describes a workshop in communication and public speaking skills recently conducted for a group of public officials whose responsibilities include presenting risk information at public meetings associated with hazardous waste sites. We detail the development and execution of the 2 1/2 day workshop, including the development and integration of a 45-minute video of a simulated public meeting used to illustrate examples of good and bad communication behaviors. The workshop uses a mock public meeting video, participatory video exercises, role-playing, and instructor, and a resource text. This interactive approach to teaching communication skills can help sensitize scientists to the public's understanding of risk and improve scientists' confidence and effectiveness in communicating scientific information. 10 refs., 1 fig.
- Research Organization:
- Oak Ridge National Lab., TN (USA)
- Sponsoring Organization:
- DOE/ER
- DOE Contract Number:
- AC05-84OR21400
- OSTI ID:
- 6799499
- Report Number(s):
- CONF-901191-1; ON: DE91000624
- Resource Relation:
- Conference: 11. annual national conference and exhibition of the Hazardous Materials Control Research Institute: superfund '90, Washington, DC (USA), 26-28 Nov 1990
- Country of Publication:
- United States
- Language:
- English
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