Business process mapping techniques for ISO 9001 and 14001 certifications
AlliedSignal Federal Manufacturing and Technologies/Kansas City (FM and T/KC) produces nonnuclear components for nuclear weapons. The company has operated the plant for the US Department of Energy (DOE) since 1949. Throughout the history of the plant, procedures have been written to reflect the nuclear weapons industry best practices, and the facility has built a reputation for producing high quality products. The purpose of this presentation is to demonstrate how Total Quality principles were used at FM and T/KC to document processes for ISO 9001 and 14001 certifications. The information presented to the reader will lead to a better understanding of business administration by aligning procedures to key business processes within a business model; converting functional-based procedures to process-based procedures for total integrated resource management; and assigning ownership, validation, and metrics to procedures/processes, adding value to a company`s profitability.
- Research Organization:
- AlliedSignal Inc. Federal Manufacturing and Technologies, Kansas City, MO (United States)
- Sponsoring Organization:
- USDOE, Washington, DC (United States)
- DOE Contract Number:
- AC04-76DP00613
- OSTI ID:
- 642792
- Report Number(s):
- KCP-613-5962; CONF-9710173-; ON: DE98051242; TRN: AHC2DT02%%118
- Resource Relation:
- Conference: American Production of Inventory Control Society (APICS) international conference and exhibition, Washington, DC (United States), 26-29 Oct 1997; Other Information: PBD: Nov 1997
- Country of Publication:
- United States
- Language:
- English
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