When soft controls get slippery: User interfaces and human error

Conference · Tue Dec 01 00:00:00 EST 1998

OSTI ID:291112

Stubler, W F; O`Hara, J M

Many types of products and systems that have traditionally featured physical control devices are now being designed with soft controls--input formats appearing on computer-based display devices and operated by a variety of input devices. A review of complex human-machine systems found that soft controls are particularly prone to some types of errors and may affect overall system performance and safety. This paper discusses the application of design approaches for reducing the likelihood of these errors and for enhancing usability, user satisfaction, and system performance and safety.

• Research Organization: Brookhaven National Lab. (BNL), Upton, NY (United States)
• Sponsoring Organization: USDOE Office of Financial Management and Controller, Washington, DC (United States)
• DOE Contract Number: AC02-98CH10886
• OSTI ID: 291112
• Report Number(s): BNL-NUREG-65820; CONF-981050-; ON: DE99000604; BR: 401001060; TRN: 99:002370
• Resource Relation: Conference: 42. Human Factors and Ergonomics Society annual meeting: human-system interaction - the sky`s no limit, Chicago, IL (United States), 5-9 Oct 1998; Other Information: PBD: [1998]
• Country of Publication: United States
• Language: English

Related Subjects

22 NUCLEAR REACTOR TECHNOLOGY
REACTOR CONTROL SYSTEMS
HUMAN FACTORS
MAN-MACHINE SYSTEMS
ERRORS
DESIGN
REACTOR OPERATORS
MITIGATION