Training end-users: An on-line help package
No matter how wonderful your INGRES application, if the end users don`t know how to use the application it will not be utilized. This paper discusses an on-line help package implemented in our manufacturing database application in order to help our user community use the application. The Materials Fabrication Division (MFD) of Mechanical Engineering is a series of machining shops that do production jobs for the Laboratory. The Fabrication Control System (FCS) is the user interface to an INGRES database. FCS tracks jobs as they traverse the machine shops and FCS maintains the employee payroll. This interface consists of VIFRED forms, menus and EQUEL Fortran code. The on-line help package is an interactive system that responds to the users ``single key stroke`` request for information. The information retrieved is based upon which help key is used and the form or menu from which the request is generated.
- Research Organization:
- Lawrence Livermore National Lab., CA (United States)
- Sponsoring Organization:
- USDOE, Washington, DC (United States)
- DOE Contract Number:
- W-7405-ENG-48
- OSTI ID:
- 10161288
- Report Number(s):
- UCRL-JC-110007; CONF-9205138-4; ON: DE93015105
- Resource Relation:
- Conference: North American Ingres Users Association (NAIUA) meeting,Tarpan Springs, FL (United States),May 1992; Other Information: PBD: Mar 1992
- Country of Publication:
- United States
- Language:
- English
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