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Title: A multi-phase network situational awareness cognitive task analysis

Journal Article · · Information Visualization, 9(3):204-219
DOI:https://doi.org/10.1057/ivs.2010.5· OSTI ID:991570

Abstract The goal of our project is to create a set of next-generation cyber situational-awareness capabilities with applications to other domains in the long term. The objective is to improve the decision-making process to enable decision makers to choose better actions. To this end, we put extensive effort into making certain that we had feedback from network analysts and managers and understand what their genuine needs are. This article discusses the cognitive task-analysis methodology that we followed to acquire feedback from the analysts. This article also provides the details we acquired from the analysts on their processes, goals, concerns, the data and metadata that they analyze. Finally, we describe the generation of a novel task-flow diagram representing the activities of the target user base.

Research Organization:
Pacific Northwest National Lab. (PNNL), Richland, WA (United States)
Sponsoring Organization:
USDOE
DOE Contract Number:
AC05-76RL01830
OSTI ID:
991570
Report Number(s):
PNNL-SA-75488; ISSN 1473-8724; TRN: US201021%%21
Journal Information:
Information Visualization, 9(3):204-219, Vol. 9, Issue 3; ISSN 1473-8716
Country of Publication:
United States
Language:
English