Role of QA in total quality management environment
- ABB Impell Corp., San Ramon, CA (United States)
A successful company in today's highly competitive business environment must emphasize quality in all activities at all times. For most companies, this requires a major cultural change to establish appropriate operating attitudes and priorities. A total quality environment is required where quality becomes a way of life, and this process must be carefully managed. It will not be accomplished in a few short months with a simple management pronouncement. Instead, it evolves over a period of years through continuous incremental improvement. This evolution towards total quality requires a dramatic change in the quality assurance (QA) function of most companies. Traditionally, quality was automatically equated to QA and its attendant procedures and personnel. Now, quality is becoming a global concept, and QA can play a significant role in the process. The QA profession must, however, recognize and accept a new role as consultant, coach, and partner in today's total quality game. The days of the hard-line enforcer of procedural requirements are gone.
- OSTI ID:
- 7145911
- Report Number(s):
- CONF-920606-; CODEN: TANSA
- Journal Information:
- Transactions of the American Nuclear Society; (United States), Vol. 65; Conference: American Nuclear Society annual meeting, Boston, MA (United States), 7-12 Jun 1992; ISSN 0003-018X
- Country of Publication:
- United States
- Language:
- English
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