Assessment of computer dispatch technology in the Paratransit Industry. Final report
The document explores how computer dispatch technology can improve the efficiency of dispatching shared-ride vehicles on a real time basis. The document investigates the current operating capabilities of such systems, their costs and economic benefits, their suitability for specific transit applications, and future technological directions for computer dispatch. The study found such systems were not inexpensive, averaging about $1 million for a company with 300 taxis. However, requirements of the Americans with Disabilities Act were expected to increase the demand for such applications. The current focus of the industry is on technology and a variety of hardware and software improvements: smart cards, automatic vehicle location, real-time scheduling for shared rides, integrated reporting and billing, and graphic displays of service areas with relative passenger and vehicle locations.
- Research Organization:
- North Carolina Univ., Raleigh, NC (United States). Inst. for Transportation Research and Education
- OSTI ID:
- 6802724
- Report Number(s):
- PB-93-137065/XAB
- Country of Publication:
- United States
- Language:
- English
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