Total quality is people

Conference · Tue Jan 01 00:00:00 EST 1991 · Transactions of the American Nuclear Society; (United States)

OSTI ID:6001424

Vogel, C E ^[1]

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1. Westinghouse Electric Corp., Pittsburgh, PA (United States)

Confronted by changing market conditions and increased global competition, in 1983 the Commercial Nuclear Fuel Division (CNFD) of Westinghouse Electric embarked on an ambitious plan to make total quality the centerpiece of its long-term business strategy. Five years later, the division's efforts in making continuous quality improvement a way of life among its more than 2,000 employees gained national recognition when it was named a charter recipient of the Malcolm Baldridge National Quality Award. What CNFD achieved during the 1980s was a cultural transformation, characterized by an empowered work force committed to a common vision. The company's quality program development strategy is described.

• OSTI ID: 6001424
• Report Number(s): CONF-910603-; CODEN: TANSA
• Journal Information: Transactions of the American Nuclear Society; (United States), Vol. 63; Conference: Annual meeting of the American Nuclear Society (ANS), Orlando, FL (United States), 2-6 Jun 1991; ISSN 0003-018X
• Country of Publication: United States
• Language: English

Related Subjects

11 NUCLEAR FUEL CYCLE AND FUEL MATERIALS
FUEL FABRICATION PLANTS
MANAGEMENT
QUALITY ASSURANCE
COMMUNICATIONS
DECISION MAKING
PERFORMANCE
PERSONNEL
PLANNING
PSYCHOLOGY
TRAINING
EDUCATION
NUCLEAR FACILITIES
050700* - Nuclear Fuels- Fuels Production & Properties