Total Quality Management (TQM) concepts applied to instruction
Conference
·
OSTI ID:5256683
Drawing on DOE Order 5700.6C and other industry standards, this document presents several concepts and tools of Total Quality Management (TQM), a brief history of their use at EG G Rocky Flats, and how they are being applied to address processes of instruction common to TAP. Concepts presented and applied include: statistical process control (SPC), e.g. using control charts, as an evaluation methodology for learners and instructors; TQM conceptual tools, e.g. brainstorming, affinity diagrams, and interrelationship digraphs, as a methodology for planning programs of instruction such as TAP; and team activities to construct instructional process systems.
- Research Organization:
- EG and G Rocky Flats, Inc., Golden, CO (United States)
- Sponsoring Organization:
- USDOE; USDOE, Washington, DC (United States)
- DOE Contract Number:
- AC34-90DP62349
- OSTI ID:
- 5256683
- Report Number(s):
- RFP-4571; CONF-9206164-1; ON: DE92013399
- Resource Relation:
- Conference: 1992 DOE traiing accredited program conference, Phoenix, AZ (United States), 16 Jun 1992
- Country of Publication:
- United States
- Language:
- English
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