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Title: Intelligent agents as a basis for natural language interfaces

Thesis/Dissertation ·
OSTI ID:5145843

Typical natural-language interfaces respond passively to the users's commands and queries. They cannot volunteer information, correction user misconceptions, or reject unethical requests. In order to do these things, a system must be an intelligent agent. UC (UNIX Consultant), a natural language system that helps the user solve problems in using the UNIX operating system, is such an intelligent agent. The agent component of UC in UCEgo. UCEgo provides UC with its own goals and plans. By adopting different goals in different situations, UCEgo creates and executes different plans, enabling it to interact appropriately with the user. UCEgo adopts goals from its themes, adopts subgoals during planning, and adopts metagoals for dealing with goal interactions. It also adopts goals when it notices that the user either lacks necessary knowledge, or has incorrect beliefs. In these cases, UCEgo plans to volunteer information or correct the user's misconception as appropriate. The user's knowledge and beliefs are modeled by the KNOME (KNOwledge Model of Expertise) component of UC. KNOME is a double-stereotype system which categorizes users by expertise and categorizes UNIX facts by difficulty.

Research Organization:
California Univ., Berkeley, CA (USA)
OSTI ID:
5145843
Resource Relation:
Other Information: Thesis (Ph. D.)
Country of Publication:
United States
Language:
English