Multiple AM/FM integrations for a competitive edge
- Portland General Electric, Portland, OR (United States)
Portland General Electric is leveraging 20 years of experience in AM/FM and data scrubbing to integrate a new AM/FM system with multiple other applications to provide improved customer service and reduce costs. The electrical distribution plant model has progressed from a geographic representation in 1985 to physical connectivity (data scrubbing at 400,000 mounts) in 1990 to electrical connectivity (batch trace of 500 circuits) in 1995. Each integration of AM/FM to another application increased information sharing and accuracy, reduced data maintenance costs, provided enhanced data for other systems and enabled competitive business process improvement initiatives. The main topics covered are: (1) First generation project history, (2) Second generation project plans, (3) Data cleanup, (4) New applications, (5) Business process paradigm resolution and simplification, (6) Additional AM/FM interfaces. The major impact on providing a competitive advantage is in the use of the distribution electrical plant model in a FRAMME/Oracle data base to support an Outage Restoration system. A competitive advantage is demonstrated by customer satisfaction via reduced PUC complaints. Interfaces to Customer, Work Management, Outage, Engineering and Accounts Receivables applications are demanding a new approach to how interfaces are analyzed.
- OSTI ID:
- 269768
- Report Number(s):
- CONF-9603152-; TRN: 96:003190-0006
- Resource Relation:
- Conference: 19. AM/FM international conference on thriving in an age of competition, Seattle, WA (United States), 24-27 Mar 1996; Other Information: PBD: 1996; Related Information: Is Part Of Thriving in an age of competition; PB: 711 p.
- Country of Publication:
- United States
- Language:
- English
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