skip to main content
OSTI.GOV title logo U.S. Department of Energy
Office of Scientific and Technical Information

Title: Enhancing Customer Service via Help Desk Design and Support.

Conference ·
OSTI ID:1249288

Abstract not provided.

Research Organization:
Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)
Sponsoring Organization:
USDOE National Nuclear Security Administration (NNSA)
DOE Contract Number:
AC04-94AL85000
OSTI ID:
1249288
Report Number(s):
SAND2015-3177C; 583426
Resource Relation:
Conference: Proposed for presentation at the NLIT National Labs IT Conference held May 6, 2015 in Seattle, WA, US.
Country of Publication:
United States
Language:
English

Similar Records

Transformation journey from a help desk to a service desk : preliminary steps and quick wins towards transformation to ITSM.
Conference · Sat May 01 00:00:00 EDT 2010 · OSTI ID:1249288

Integrated enabling services help desk.
Conference · Sat May 01 00:00:00 EDT 2004 · OSTI ID:1249288

Corporate Computing Help Desk Escalation Process.
Conference · Sat Apr 01 00:00:00 EDT 2017 · OSTI ID:1249288

Related Subjects