U.S. Department of EnergyOffice of Scientific and Technical Information
Optimization of technical and social systems: A goal of organizational change
Abstract
What light does Behavioral Science and Organization Development shed on Total Quality Management (TQM) in Earth`s global environment? In 1968 Eric Trist, a well-known Social Psychologist, described TQM before it was an abbreviation. He concluded that (TQM) is ``{hor_ellipsis} a joint optimization of the technical and social systems as a goal of organizational change.`` The social and technical systems of Europe have been joined together in the European community 1992 (EC `92) coalition. As part of EC `92 the International organization of Standardization (ISO) has provided the technical standardization system for inter-country approval and use. Other non-European countries have joined the ISO movement including the United States of America. Change has been a result of this movement. Most of it has been on technical, quality, and management systems. The next century will require and reveal changes in behavioral thinking and organizational structure. TQM is at the frontier of this change. A case-study of change resulting from TQM in government is presented in this paper.
- Authors:
-
- EG and G Rocky Flats, Inc., Golden, CO (United States). Rocky Flats Plant
- Federal Highway Administration, Denver, CO (United States)
- Publication Date:
- Research Org.:
- EG and G Rocky Flats, Inc., Golden, CO (United States). Rocky Flats Plant
- Sponsoring Org.:
- USDOE, Washington, DC (United States)
- OSTI Identifier:
- 10126492
- Report Number(s):
- RFP-4681; CONF-930532-1
ON: DE93006175
- DOE Contract Number:
- AC34-90DP62349
- Resource Type:
- Conference
- Resource Relation:
- Conference: 5. ASTM symposium on composite materials: fatigue and fracture,Atlanta, GA (United States),4-6 May 1993; Other Information: PBD: [1993]
- Country of Publication:
- United States
- Language:
- English
- Subject:
- 99 GENERAL AND MISCELLANEOUS//MATHEMATICS, COMPUTING, AND INFORMATION SCIENCE; PROGRAM MANAGEMENT; ORGANIZATIONAL MODELS; ISO; OPTIMIZATION; SOCIOLOGY; 990100; MANAGEMENT
Citation Formats
Kowalewski, Jr, M J, and Farrar, C R. Optimization of technical and social systems: A goal of organizational change. United States: N. p., 1993.
Web.
Kowalewski, Jr, M J, & Farrar, C R. Optimization of technical and social systems: A goal of organizational change. United States.
Kowalewski, Jr, M J, and Farrar, C R. 1993.
"Optimization of technical and social systems: A goal of organizational change". United States.
@article{osti_10126492,
title = {Optimization of technical and social systems: A goal of organizational change},
author = {Kowalewski, Jr, M J and Farrar, C R},
abstractNote = {What light does Behavioral Science and Organization Development shed on Total Quality Management (TQM) in Earth`s global environment? In 1968 Eric Trist, a well-known Social Psychologist, described TQM before it was an abbreviation. He concluded that (TQM) is ``{hor_ellipsis} a joint optimization of the technical and social systems as a goal of organizational change.`` The social and technical systems of Europe have been joined together in the European community 1992 (EC `92) coalition. As part of EC `92 the International organization of Standardization (ISO) has provided the technical standardization system for inter-country approval and use. Other non-European countries have joined the ISO movement including the United States of America. Change has been a result of this movement. Most of it has been on technical, quality, and management systems. The next century will require and reveal changes in behavioral thinking and organizational structure. TQM is at the frontier of this change. A case-study of change resulting from TQM in government is presented in this paper.},
doi = {},
url = {https://www.osti.gov/biblio/10126492},
journal = {},
number = ,
volume = ,
place = {United States},
year = {Fri Jan 01 00:00:00 EST 1993},
month = {Fri Jan 01 00:00:00 EST 1993}
}