Core Needs of Reseachers and Citizens

Two additional models which have been very helpful are from Forrester and from a 2002 Stanford electronic journal user study.  When I encounter new innovations on the Web I try to associate the usefulness with one of the core needs / practices from one or both models.

• http://forrester.typepad.com/groundswell/2007/04/forresters_new_.html
• Note the ladder was updated this year to include "conversationist" http://www.paulallen.net/how-do-people-use-social-media-from-forrester-research/
• http://ejust.stanford.edu/
• http://ejust.stanford.edu/SR-786.ejustfinal.html