National Library of Energy BETA

Sample records for general service customers

  1. Office of Headquarters Procurement Services - Employee Customer...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Office of Headquarters Procurement Services - Employee Customer Service Standards Office of Headquarters Procurement Services - Employee Customer Service Standards CUSTOMER FOCUS ...

  2. Sandia National Laboratories: Customer Service

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Customer Service Alt text PSL Helpline The PSL is a customer-focused enterprise. If you need assistance or wish to provide feedback, call the PSL Helpline at (505) 845-8855 or email pslhelp@sandia.gov

  3. Customer Services Handbook, 2010, Office of Administration |...

    Broader source: Energy.gov (indexed) [DOE]

    Customer Services Handbook Customer Services Handbook, 2010, Office of Administration (1.99 MB) More Documents & Publications HQ FNVA Questionnaire Property Representatives Lists - ...

  4. Residential Energy Efficiency Customer Service Best Practices...

    Energy Savers [EERE]

    Customer Service Best Practices Residential Energy Efficiency Customer Service Best Practices Better Buildings Residential Network Peer Exchange Call Series: Residential Energy ...

  5. Office of Headquarters Procurement Services - Employee Customer Service

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Standards | Department of Energy Office of Headquarters Procurement Services - Employee Customer Service Standards Office of Headquarters Procurement Services - Employee Customer Service Standards CUSTOMER FOCUS The Office of Headquarters Procurement Services (MA-64) serves a variety of customers in the performance of its acquisition and financial assistance mission. Primary among its many customers is each of the Department of Energy Headquarters program offices. MA-64 continually seeks to

  6. American Recovery and Reinvestment Act ( ARRA) FEMP Technical Assistance, U.S. General Services Administration - Project 194 U.S. Custom Cargo Inspection Facility, Detroit, MI

    SciTech Connect (OSTI)

    Arends, J.; Sandusky, William F.

    2010-05-31

    This report documents the findings of an on-site audit of the U.S. Customs Cargo Inspection Facility (CIF) in Detroit, Michigan. The federal landlord for this building is the General Services Administration (GSA). The focus of the audit was to identify various no-cost or low-cost energy-efficiency opportunities that, once implemented, would reduce electrical and gas consumption and increase the operational efficiency of the building. This audit also provided an opportunity to identify potential capital cost projects that should be considered in the future to acquire additional energy (electric and gas) and water savings to further increase the operational efficiency of the building.

  7. Streamline Service Delivery via Customer Communication and Contractor...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Streamline Service Delivery via Customer Communication and Contractor Coordination Streamline Service Delivery via Customer Communication and Contractor Coordination Better ...

  8. Residential Energy Efficiency Customer Service Best Practices

    Broader source: Energy.gov [DOE]

    Better Buildings Residential Network Peer Exchange Call Series: Residential Energy Efficiency Customer Service Best Practices, call slides and discussion summary, January 22, 2015.

  9. Eastern Power Customer Services Manager

    Broader source: Energy.gov [DOE]

    This position is located in the Eastern Power Services organization (PSE) of Northwest Requirements Marketing, Power Services, and Bonneville Power Administration (BPA). Northwest (NW) Requirements...

  10. Western Power Customer Services Manager

    Broader source: Energy.gov [DOE]

    This position is located in the Western Power Services organization (PSW) of Northwest Requirements Marketing, Power Services, and Bonneville Power Administration (BPA). Northwest (NW) Requirements...

  11. General Service LED Lamps

    SciTech Connect (OSTI)

    2012-04-01

    Solid-state lighting program technology fact sheet that compares general service incandescent lamps—i.e., light bulbs—to LED and CFL alternatives.

  12. General Service LED Lamps

    Broader source: Energy.gov [DOE]

    A U.S. DOE SSL technology fact sheet that compares general service LED light bulbs with incandescent and CFL bulbs.

  13. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Service Customer Comments Customer Response to July 24August 8 Forums N.Wasco County PUD (08262013) Portland General Electric (08262013) Renewable Northwest Project (0826...

  14. Streamline Service Delivery via Customer Communication and Contractor

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Coordination | Department of Energy Streamline Service Delivery via Customer Communication and Contractor Coordination Streamline Service Delivery via Customer Communication and Contractor Coordination Better Buildings Neighborhood Program Workforce Peer Exchange Call: Streamlining Service Delivery from the Customer's Perspective, Call Slides and Discussion Summary, August 30, 2012. Call Slides and Discussion Summary (1.22 MB) More Documents & Publications Keeping It Simple from the

  15. Department of Energy Customer Service Plan | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy Customer Service Plan Department of Energy Customer Service Plan The U.S. Department of Energy (DOE) strives to ensure America's security and prosperity by addressing its energy, environmental, and nuclear challenges through transformative science and technology solutions. Through this work, the Department serves a range of internal and external customers including DOE's employee and contractor workforce, students, scientists and researchers, businesses and other branches of

  16. Customer Services Handbook, Office of Administration

    Broader source: Energy.gov [DOE]

    Information on the employee services offered by the Office of Administration are available through the Office of Management, Employee Services web page.

  17. Customer Services Handbook, 2010, Office of Administration

    Broader source: Energy.gov (indexed) [DOE]

    ... Video conference and satellite broadcasts are provided in the auditoriums only. All ... To request delivery or pick up courier service by phone, call: Forrestal: (202) 586-8600; ...

  18. Estimated Value of Service Reliability for Electric Utility Customers in the United States

    SciTech Connect (OSTI)

    Sullivan, M.J.; Mercurio, Matthew; Schellenberg, Josh

    2009-06-01

    Information on the value of reliable electricity service can be used to assess the economic efficiency of investments in generation, transmission and distribution systems, to strategically target investments to customer segments that receive the most benefit from system improvements, and to numerically quantify the risk associated with different operating, planning and investment strategies. This paper summarizes research designed to provide estimates of the value of service reliability for electricity customers in the US. These estimates were obtained by analyzing the results from 28 customer value of service reliability studies conducted by 10 major US electric utilities over the 16 year period from 1989 to 2005. Because these studies used nearly identical interruption cost estimation or willingness-to-pay/accept methods it was possible to integrate their results into a single meta-database describing the value of electric service reliability observed in all of them. Once the datasets from the various studies were combined, a two-part regression model was used to estimate customer damage functions that can be generally applied to calculate customer interruption costs per event by season, time of day, day of week, and geographical regions within the US for industrial, commercial, and residential customers. Estimated interruption costs for different types of customers and of different duration are provided. Finally, additional research and development designed to expand the usefulness of this powerful database and analysis are suggested.

  19. Unbundling of small-customer gas services: New challenges for state public utility commissions

    SciTech Connect (OSTI)

    Costello, K.W.; Lemon, J.R.

    1997-10-01

    The evolution of competition in the US natural gas industry has followed a predictable course. Wellhead deregulation stimulated pipeline restructuring, which in turn has provoked a debate over gas-service restructuring at the retail level. Over the last several years, almost all local gas distribution companies (LDCs) in the US have established stand-alone transportation service allowing industrial customers to purchase gas supplies in the open market. By all accounts, service unbundling to large retail customers has achieved significant cost savings to these customers. The current focus in the retail gas sector is on small customers-namely, small commercial and residential customers. To many observers, service unbundling to small customers, especially residential customers, is not as clear cut in terms of yielding economic benefits as it was for large customers. For example, they question whether residential customers or their agents can procure gas supplies and interstate pipeline services at a lower cost than an LDC. They also argue that the transaction cost for small customers, in terms of per-unit of gas purchased, may be much greater than for large customers. Finally, they believe the high cost of unreliable service to small customers may preclude reliance on market forces and contracts, to assure these customers the high level of reliable service that they demand. Comprehensive service unbundling with the correct regulatory rules in place should further enhance competition in the natural gas industry. If past trends in the natural gas industry continue, service unbundling will ultimately be available to all retail customers. This article examines the many regulatory-policy questions relating to the unbundling of services to small retail gas customers. It argues that widespread service unbundling is an inherent feature of a competitive natural gas industry and will likely benefit gas customers and society at large. 61 refs.

  20. Mr. Robert C, Smith Federal Acquisition Service General Services...

    Broader source: Energy.gov (indexed) [DOE]

    Robert C, Smith Federal Acquisition Service General Services Administration 2200 Crystal Drive, Suite 300 Arlington, VA 20406 Dear Mr. Smith: The Department of Energy (DOE) will ...

  1. Impact of information and communications technologies on residental customer energy services

    SciTech Connect (OSTI)

    Goldman, C.; Kempton, W.; Eide, A.; Iyer, M.

    1996-10-01

    This study analyzes the potential impact of information and communications technologies on utility delivery of residential customer energy services. Many utilities are conducting trials which test energy-related and non-energy services using advanced communications systems.

  2. DOE GC Joins Customs Service Trade Data System to Strengthen...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    of its energy conservation regulations thus ensuring that foreign manufacturers have to follow the same rules as domestic manufacturers. DOE and Customs are also working to...

  3. Mr. Robert C, Smith Federal Acquisition Service General Services Administration

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    8,2010 Mr. Robert C, Smith Federal Acquisition Service General Services Administration 2200 Crystal Drive, Suite 300 Arlington, VA 20406 Dear Mr. Smith: The Department of Energy (DOE) will participate as an authorized user of the second generation General Services Administration (GSA) Blanket Purchase Agreement (BPA) Number GS-33F-BQV08 for Express and Ground Domestic Delivery Services (0052) in the continental United States, Alaska, Hawaii, and Puerto Rico. All existing United Parcel Service

  4. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Improvement (CBPI) Customer Forum Energy Imbalance Market Generator Interconnection Reform Implementation Network Integration Transmission Service (NT Service) Network Open...

  5. DOE GC Joins Customs Service Trade Data System to Strengthen Enforcement Effort

    Broader source: Energy.gov [DOE]

    The Department of Energy today announced that its Office of the General Counsel has joined the Board of Directors of the International Trade Data System, and now has access to the U.S. Customs and...

  6. Customer service model for waste tracking at Los Alamos National Laboratory

    SciTech Connect (OSTI)

    Dorries, Alison M; Montoya, Andrew J; Ashbaugh, Andrew E

    2010-11-10

    The deployment of any new software system in a production facility will always face multiple hurtles in reaching a successful acceptance. However, a new waste tracking system was required at the plutonium processing facility at Los Alamos National Laboratory (LANL) where waste processing must be integrated to handle Special Nuclear Materials tracking requirements. Waste tracking systems can enhance the processing of waste in production facilities when the system is developed with a focus on customer service throughout the project life cycle. In March 2010 Los Alamos National Laboratory Waste Technical Services (WTS) replaced the aging systems and infrastructure that were being used to support the plutonium processing facility. The Waste Technical Services (WTS) Waste Compliance and Tracking System (WCATS) Project Team, using the following customer service model, succeeded in its goal to meet all operational and regulatory requirements, making waste processing in the facility more efficient while partnering with the customer.

  7. General Services Administration Photovoltaics Project in Sacramento, California

    Office of Energy Efficiency and Renewable Energy (EERE)

    Document describes a request for proposal issued for the General Services Administration photovoltaic (PV) project.

  8. Annex I ITER Organization Service Contract General Conditions (2014)

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    I ITER Organization Service Contract General Conditions (2014) Page 1 of 21 GENERAL CONDITIONS FOR ITER ORGANIZATION SERVICE CONTRACTS (2014) Definitions ..................................................................................................................... 3 Article 1. Law and language of the Contract ................................................................................. 3 Article 2. Communications

  9. Annex I ITER Organization Service Contract General Conditions...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Annex I ITER Organization Service Contract General Conditions (2014) Page 1 of 21 GENERAL ... 3 Article 1. Law and language of the Contract ......

  10. Utilization of General Services Administration Federal Strategic Sourcing

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Initiative Blanket Purchase Agreements for Office Supplies | Department of Energy Utilization of General Services Administration Federal Strategic Sourcing Initiative Blanket Purchase Agreements for Office Supplies Utilization of General Services Administration Federal Strategic Sourcing Initiative Blanket Purchase Agreements for Office Supplies The Deputy Secretary's Memorandum signed July 25, 2013, requires the use of the General Services Administration's (GSA) Federal Strategic Sourcing

  11. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    2009) Customer Comments on 2009 PTSA Avista Utilities BPA Power Services Grant County PUD Horizon Wind Energy Iberdrola Renewables Northwest Requirements Utilities Powerex...

  12. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Projects Expand Projects Skip navigation links Ancillary and Control Area Services (ACS) Practices Forum Attachment K Commercial Business Process Improvement (CBPI) Customer...

  13. Customer Involvement

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Projects Expand Projects Skip navigation links Ancillary and Control Area Services (ACS) Practices Forum Meetings Customer Comments Attachment K 2015 Planning Cycle 2014...

  14. Customer Forum

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Projects Expand Projects Skip navigation links Ancillary and Control Area Services (ACS) Practices Forum Meetings Customer Comments Attachment K 2015 Planning Cycle 2014...

  15. DEPARTMENT OF DEFENSE GENERAL SERVICES ADMINISTRATION NATIONAL...

    Office of Environmental Management (EM)

    ADMINISTRATION NATIONAL AERONAUTICS AND SPACE ADMINISTRATION 48 CFR Chapter 1 Docket No. ... Services Administration (GSA), and National Aeronautics and Space Administration (NASA). ...

  16. Deputy Inspector General for audit services. FY 1998 annual performance plan

    SciTech Connect (OSTI)

    1997-09-30

    This plan outlines the audie strategies that the Deputy Inspector General for Audit Services intends to implement and execute in Fiscal Year (FY) 1998. The plan also includes the details of efforts to improve customer service and to implement the Inspector General`s streamlining initiatives. The FY 1997/1998 Strategic Plan emphasizes six key issue areas: Financial Management, Contract Administration, Program Management, Environmental Quality, Infrastructure and Administrative Safeguards. These issue areas were chosen to ensure that the Inspector General`s audit, inspection, and investigative functions are focused to assist the Department to reach its goals, pursue its strategies, and monitor its success indicators. This plan also establishes goals, objectives, and performance measures, which are discussed in detail in Appendix I.

  17. TEST PROCEDURES FOR GENERAL SERVICE LAMPS; Supplemental Notice of Proposed

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Rulemaking | Department of Energy TEST PROCEDURES FOR GENERAL SERVICE LAMPS; Supplemental Notice of Proposed Rulemaking TEST PROCEDURES FOR GENERAL SERVICE LAMPS; Supplemental Notice of Proposed Rulemaking GSL TP SNOPR.pdf (309.44 KB) More Documents & Publications ISSUANCE 2016-02-26: Energy Conservation Program: Test Procedures for Certain Categories of General Service Lamps, Notice of Proposed Rulemaking ISSUANCE 2016-02-12: Energy Conservation Program: Energy Conservation Standards

  18. Purchasing Energy-Efficient General Service Fluorescent Lamps | Department

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    of Energy Purchasing Energy-Efficient General Service Fluorescent Lamps Purchasing Energy-Efficient General Service Fluorescent Lamps The Federal Energy Management Program (FEMP) provides acquisition guidance for general service fluorescent lamps (GSFLs), a product category covered by FEMP efficiency requirements. Federal laws and requirements mandate that agencies purchase ENERGY STAR qualified or FEMP designated products in all product categories covered by these programs and in any

  19. Seeking Feedback on General Service Lamps | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Seeking Feedback on General Service Lamps Seeking Feedback on General Service Lamps March 18, 2016 - 10:47am Addthis The United States (U.S.) Department of Energy (DOE) Building Technologies Office (BTO) Emerging Technologies Program is seeking information from the public regarding lamps in general illumination applications. The Emerging Technologies Program supports applied research and development (R&D) for technologies and systems that contribute to reductions in building energy

  20. Better Buildings Neighborhood Program Workforce Peer Exchange Call: Streamlining Service Delivery from the Customers Perspective Call Slides and Discussion Summary, Augut 30, 2012

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    August 30, 2012 Better Buildings Neighborhood Program Workforce Peer Exchange Call: Streamlining Service Delivery from the Customer's Perspective Call Slides and Discussion Summary Agenda * Call Logistics and Attendance  What unique activities is your program undertaking, if any, for streamlining service delivery from the customer's perspective? * Program Experience and Lessons:  Connecticut: Madeline Priest, Neighbor to Neighbor Energy Challenge  Cincinnati: Lilah Glick, Greater

  1. Video: General Services Administration New Carrollton Federal Building

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Success Story | Department of Energy General Services Administration New Carrollton Federal Building Success Story Video: General Services Administration New Carrollton Federal Building Success Story Video covers deep energy retrofits achieved through a $45 million energy savings performance contract designed to reduce energy consumption by 60%. Technologies include a geothermal well field; optimized heating, ventilation, and air-conditioning systems; lighting upgrades and controls;

  2. The entrepreneurial utility: New services to enhance customer loyalty and build your revenue stream

    SciTech Connect (OSTI)

    Erickson, P.A.

    1996-12-31

    This paper describes opportunities in the power market. Topics include economics, various services, and information dissemination by methods such as the internet.

  3. Economic Potential of CHP in Detroit Edison Service Area: the Customer Perspective

    SciTech Connect (OSTI)

    Kelly, J.

    2003-10-10

    realistically be expected, based on consumer investment in combined heat and power systems (CHP) and the effect of utility applied demand response (DR). (2) Evaluate and quantify the impact on the distribution utility feeder from the perspective of customer ownership of the DE equipment. (3) Determine the distribution feeder limits and the impact DE may have on future growth. For the case study, the Gas Technology Institute analyzed a single 16-megawatt grid feeder circuit in Ann Arbor, Michigan to determine whether there are economic incentives to use small distributed power generation systems that would offset the need to increase grid circuit capacity. Increasing circuit capacity would enable the circuit to meet consumer's energy demands at all times, but it would not improve the circuit's utilization factor. The analysis spans 12 years, to a planning horizon of 2015. By 2015, the demand for power is expected to exceed the grid circuit capacity for a significant portion of the year. The analysis was to determine whether economically acceptable implementation of customer-owned DE systems would reduce the peak power demands enough to forestall the need to upgrade the capacity of the grid circuit. The analysis was based on economics and gave no financial credit for improved power reliability or mitigation of environmental impacts. Before this study was completed, the utility expanded the capacity of the circuit to 22 MW. Although this expansion will enable the circuit to meet foreseeable increases in peak demand, it also will significantly decrease the circuit's overall utilization factor. The study revealed that DE penetration on the selected feeder is not expected to forestall the need to upgrade the grid circuit capacity unless interconnection barriers are removed. Currently, a variety of technical, business practice, and regulatory barriers discourage DE interconnection in the US market.

  4. U.S. General Services Administration - Form SF299 | Open Energy...

    Open Energy Info (EERE)

    General Services Administration - Form SF299 Jump to: navigation, search OpenEI Reference LibraryAdd to library Form: U.S. General Services Administration - Form SF299 Abstract...

  5. Customers & Partners

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Customer Service Plan Department of Energy Customer Service Plan - 2011 1 A Message from the Secretary Over the past two and a half years, the Obama Administration and the Department of Energy have worked to make the federal government more open for the American public and its own employees. Through these efforts, we have significantly expanded the amount and breadth of information available online about our programs and services. We have also transformed the way we communicate with the public

  6. Customer Service Plan

    Energy Savers [EERE]

    Education Resource as a next generation web-based learning platform; improvement of the ... Through website reform, the Department will streamline web operations to reduce ...

  7. TEST PROCEDURES FOR GENERAL SERVICE LAMPS; Supplemental Notice...

    Broader source: Energy.gov (indexed) [DOE]

    ISSUANCE 2016-02-26: Energy Conservation Program: Test Procedures for Certain Categories ... Service Lamps, Notice of Proposed Rulemaking Test Procedure for Compact Fluorescent Lamps:

  8. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    acscustomercomments Sign In About | Careers | Contact | Investors | bpa.gov Search Doing Business Expand Doing Business Customer Involvement Expand Customer Involvement Reports &...

  9. Custom Projects

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Energy Management Small Industrial Lighting Compressed Air ESUE Motors Federal Agriculture Custom Projects No two industrial customers are alike; each has its own unique...

  10. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    | Contact | Investors | bpa.gov Search Doing Business Expand Doing Business Customer Involvement Expand Customer Involvement Reports & Tools Expand Reports & Tools Operations &...

  11. 2014-12-30 Issuance: Energy Conservation Standard for General Service

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Fluorescent Lamps and Incandescent Reflector Lamps; Final Rule | Department of Energy 30 Issuance: Energy Conservation Standard for General Service Fluorescent Lamps and Incandescent Reflector Lamps; Final Rule 2014-12-30 Issuance: Energy Conservation Standard for General Service Fluorescent Lamps and Incandescent Reflector Lamps; Final Rule This document is a pre-publication Federal Register final rule regarding energy conservation standards for general service fluorescent lamps and

  12. ISSUANCE 2016-02-12: Energy Conservation Program: Energy Conservation Standards for General Service Lamps, Notice of Proposed Rulemaking

    Office of Energy Efficiency and Renewable Energy (EERE)

    Energy Conservation Program: Energy Conservation Standards for General Service Lamps, Notice of Proposed Rulemaking

  13. Customer Training

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Joint Operating Committee Transmission Issues Policy Steering Committee Customer Training Interconnection Small Generator Interconnection Procedures (SGIP) Balancing Authority...

  14. U.S. Postal Service General Mail Facility, San Diego, California |

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy U.S. Postal Service General Mail Facility, San Diego, California U.S. Postal Service General Mail Facility, San Diego, California Overview The U.S. Postal Service (USPS) was the first Federal agency to award a shared energy savings (SES) contract (now known as energy savings performance contracts). The contract was awarded to the Co-Energy Group in December 1987 for a lighting retrofit at the USPS General Mail Facility in San Diego, California. The local utility, San

  15. U.S. Postal Service General Mail Facility, San Diego, California |

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy Postal Service General Mail Facility, San Diego, California U.S. Postal Service General Mail Facility, San Diego, California Overview The U.S. Postal Service (USPS) was the first Federal agency to award a shared energy savings (SES) contract (now known as energy savings performance contracts). The contract was awarded to the Co-Energy Group in December 1987 for a lighting retrofit at the USPS General Mail Facility in San Diego, California. The local utility, San Diego

  16. The general Service raet PG for Xcel energy in denver is not...

    Open Energy Info (EERE)

    The general Service raet PG for Xcel energy in denver is not included Home > Groups > Utility Rate Submitted by Er on 26 January, 2014 - 20:14 1 answer Points: 0 I think this is...

  17. 2014-12-05 Issuance: Energy Conservation Standard for General Service

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Lamps; Notice of Public Meeting and Availability of the Preliminary Technical Support Document | Department of Energy 05 Issuance: Energy Conservation Standard for General Service Lamps; Notice of Public Meeting and Availability of the Preliminary Technical Support Document 2014-12-05 Issuance: Energy Conservation Standard for General Service Lamps; Notice of Public Meeting and Availability of the Preliminary Technical Support Document This document is a pre-publication Federal Register

  18. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Customer Comments BPA Power (452012) Clark PUD (452012) Cowlitz PUD (452012) Emerald PUD (452012) Franklin PUD (452012) Grant PUD (452012) Iberdrola (452012)...

  19. Impacts of Energy Efficiency Programs on Customer Satisfaction

    SciTech Connect (OSTI)

    none,

    2011-11-01

    Provides data from nationwide utility customer satisfaction surveys and two case studies to encourage utilities to offer high-quality energy efficiency programs and services for their customers.

  20. Our Customers

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Our Customers Our Customers The Lab's mission is to develop and apply science and technology to ensure the safety, security, and reliability of the U.S. nuclear deterrent; reduce global threats; and solve other emerging national security and energy challenges. Los Alamos National Laboratory is one of three laboratories owned by the National Nuclear Security Administration (NNSA). As of 2012, about 65% of our work is done for NNSA programs to care for America's nuclear weapons stockpile and

  1. DOE Publishes Notice of Public Meeting and Availability of the Framework Document for General Service Lamps Energy Conservation Standards

    Broader source: Energy.gov [DOE]

    The Department of Energy has published a Federal Register notice of public meeting and availability of the framework document regarding energy conservation standards for general service lamps.

  2. TESTIMONY OF WILLIAM S. MAHARAY DEPUTY INSPECTOR GENERAL FOR AUDIT SERVICES

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    TESTIMONY OF WILLIAM S. MAHARAY DEPUTY INSPECTOR GENERAL FOR AUDIT SERVICES U.S. DEPARTMENT OF ENERGY WASHINGTON D.C. BEFORE THE SUBCOMMITTEE ON GOVERNMENT MANAGEMENT, ORGANIZATION AND PROCUREMENT COMMITTEE ON OVERSIGHT AND GOVERNMENT REFORM U.S. HOUSE OF REPRESENTATIVES MARCH 20,2007 Mr. Chairman and members of the Subcommittee, I am pleased to be here at your request to testify on issues associated with the FY 2005 and 2006 Audits of the Department of Energy's Financial Statements. Over the

  3. Leveraging the General Services Administration's SmartPay2 Program and its Single Use Account Feature

    Broader source: Energy.gov [DOE]

    This Flash is issued to clarify the Single Use Account feature discussed in the Memorandum, Leveraging the General Services Administration's SmartPay2 Program and its Single Use Account Feature, dated February 6, 2013, should be leveraged by all current and future GSA SmartPay2 Program contractors, where it makes sense. Single Use Accounts are not designed for Federal procurement offices to use for payments, and therefore, do not apply to Federal employees.

  4. ISSUANCE 2016-02-26: Energy Conservation Program: Test Procedures for Certain Categories of General Service Lamps, Notice of Proposed Rulemaking

    Office of Energy Efficiency and Renewable Energy (EERE)

    Energy Conservation Program: Test Procedures for Certain Categories of General Service Lamps, Notice of Proposed Rulemaking

  5. SCE Responses to Customer Data Questions

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    SCE Responses to Customer Data Questions 1. Who owns energy consumption data? SCE Response: Customer-specific data gathered or developed by a utility in the course of providing utility services is owned by the utility. Such data is subject to confidentiality and privacy requirements. In California, customers have the right to access their customer- specific information and can authorize third-party access to their information. 2. Who should be entitled to privacy protections relating to energy

  6. Customer Comments

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Operations & Reliability Projects Expand Projects Skip navigation links Ancillary and Control Area Services (ACS) Practices Forum Attachment K Commercial Business Process...

  7. Impact of Rate Design Alternatives on Residential Solar Customer Bills. Increased Fixed Charges, Minimum Bills and Demand-based Rates

    SciTech Connect (OSTI)

    Bird, Lori; Davidson, Carolyn; McLaren, Joyce; Miller, John

    2015-09-01

    With rapid growth in energy efficiency and distributed generation, electric utilities are anticipating stagnant or decreasing electricity sales, particularly in the residential sector. Utilities are increasingly considering alternative rates structures that are designed to recover fixed costs from residential solar photovoltaic (PV) customers with low net electricity consumption. Proposed structures have included fixed charge increases, minimum bills, and increasingly, demand rates - for net metered customers and all customers. This study examines the electricity bill implications of various residential rate alternatives for multiple locations within the United States. For the locations analyzed, the results suggest that residential PV customers offset, on average, between 60% and 99% of their annual load. However, roughly 65% of a typical customer's electricity demand is non-coincidental with PV generation, so the typical PV customer is generally highly reliant on the grid for pooling services.

  8. APPA Customer Connections Conference

    Broader source: Energy.gov [DOE]

    The Customer Connections Conference is APPA's annual meeting for utility professionals in the areas of:

  9. 2010-12-1-DICE-Diagnostic-Service-Description

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Editor: Joe Metzger Status: DRAFT (v1.0) Date: 2010-12-1 1 General Service Description for DICE Network Diagnostic Services The DICE collaboration network diagnostic service will simplify the process of debugging, isolating, and correcting multi-domain network performance problems. The diagnostic service will allow users to measure network characteristics across multi-domain network paths. The service is designed to support network engineers in situations where a customer is experiencing

  10. Services

    Broader source: Energy.gov [DOE]

    The Office of Management provides many of the services that keep the Department of Energy Headquarters offices operational. Other Program Offices also provide services to the employees at...

  11. Evaluating Electric Vehicle Charging Impacts and Customer Charging...

    Broader source: Energy.gov (indexed) [DOE]

    ... Customers, September 2014 ix. New Forecasting Tool Enhances Wind Energy Integration ... in Smart Grid Technologies Improves Services and Lowers Costs, October 2014 xiii. ...

  12. Office of Inspector General report on audit of controls over the ADP support services contract

    SciTech Connect (OSTI)

    1997-08-15

    In March 1995, the Department awarded a cost-plus-award-fee contract to DynCorp valued at approximately $246 million over 5 years for ADP support services at Headquarters. The performance period for the contract was a 3-year base period with two 1-year options. The contract statement of work identified 24 information management functional areas that required technical support services, including Automated Office Systems Support and Local Area Network support. The purpose of the audit was to evaluate the cost-plus-award-fee contract for ADP support services at Headquarters. The objective was to determine whether the Department`s program offices at Headquarters were managing their ADP support services contract costs.

  13. Energy Service Companies | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Energy Savings Performance Contracts » Energy Service Companies Energy Service Companies Energy service companies (ESCOs) develop, design, build, and fund projects that save energy, reduce energy costs, and decrease operations and maintenance costs at their customers' facilities. In general, ESCOs act as project developers for a comprehensive range of energy conservation measures and assume the technical and performance risks associated with a project. ESCOs are distinguished from other firms

  14. Policy Flash 2013-29 Leveraging the General Services Administrations SmartPay2 Program and its Single Use Account Feature

    Broader source: Energy.gov [DOE]

    Attached is Policy Flash 2013-29: Leveraging the General Services Administrations SmartPay2 Program and its Single Use Account Feature

  15. DOE's General Counsel Determines Sudan Act Does Not Bar Areva Enrichment Services LLC Loan Application

    Broader source: Energy.gov [DOE]

    Washington, DC - The Office of General Counsel was recently asked whether the Sudan Accountability and Divestment Act of 2007 barred the Department from considering a loan guarantee application...

  16. Keeping It Simple from the Customer's Perspective - Residential Program

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Design | Department of Energy It Simple from the Customer's Perspective - Residential Program Design Keeping It Simple from the Customer's Perspective - Residential Program Design Provides information on residential program design, target audiences, marketing strategies, and community partnerships, from the Greater Cincinnati Energy Alliance. Keeping It Simple from the Customer's Perspective (727.1 KB) More Documents & Publications Streamline Service Delivery via Customer Communication

  17. Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Services Engineering Services The Network OSCARS Fasterdata IPv6 Network Network Performance Tools The ESnet Engineering Team Contact Us Technical Assistance: 1 800-33-ESnet (Inside US) 1 800-333-7638 (Inside US) 1 510-486-7600 (Globally) 1 510-486-7607 (Globally) Report Network Problems: trouble@es.net Provide Web Site Feedback: info@es.net Engineering Services ESnet provides interoperable, effective, reliable, and high performance network communications infrastructure, and certain

  18. Services

    Broader source: Energy.gov [DOE]

    The Human Capital Office offers benefit, new employee orientation and some learning & development related services to all DOE employees. Additionally the Office supplies employee and labor...

  19. Transmission Services Commercial Systems Support and Development

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Commercial Systems Support and Development Customer Conference Call Agenda This customer conference call will provide updates concerning BPA Transmission Services' commercial...

  20. Service Center Evaluation Guide

    Office of Energy Efficiency and Renewable Energy (EERE)

    To be assured of a quality product, customers of motor repair service centers need to be knowledgeable about the service they're purchasing. This guide provides information to assist in evaluating motor repair service centers.

  1. Timeline for Customer Choices

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Revised September 28, 2015 TIMELINE FOR CUSTOMER CHOICES 2011 AND BEYOND - RECURRING CHOICES 1) Recurring Choices by Notice Deadlines: The choices below are made according to the...

  2. About Power Services (pbl/main)

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    About Power Services Power Home Page Other Related Web Sites Power Services Organization Power Services Financial Information Tribal Affairs Office Account Executives Customer...

  3. Power Services Financial Information (pbl/about)

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Related Web Sites Power Services Organization Power Services Financial Information Net Revenue Sounding Board Tribal Affairs Office Account Executives Customer Service Centers...

  4. 2015-01-26 Issuance: Energy Conservation Standards for General Service Lamps; Extension of Public Comment Period

    Broader source: Energy.gov [DOE]

    This document is a pre-publication Federal Register extension of comment period regarding energy conservation standards for general service lamps, as issued by the Deputy Assistant Secretary for Energy Efficiency on January 26, 2015. Though it is not intended or expected, should any discrepancy occur between the document posted here and the document published in the Federal Register, the Federal Register publication controls. This document is being made available through the Internet solely as a means to facilitate the public's access to this document.

  5. Laminated root rot in western North America. Forest Service general technical report

    SciTech Connect (OSTI)

    Thies, W.G.; Sturrock, R.N.

    1995-04-01

    Laminated root rot, caused by Phellinus weirii (Murr.) Gib., is a serious root disease affecting Douglas-fir and other commercially important species of conifers in northwestern North America. This report gives an overview of the disease as it occurs in the Pacific Northwest in Canada and the United States. Information on recognizing crown symptoms and signs of the disease is presented. The disease cycle of laminated root rot, from initiation to intensification and distribution within infected stands, is described. Finally, disease management strategies during stand development and at stand regeneration are discussed. Features on mechanical approaches also are included. The report is intended as a general reference for a wide audience.

  6. Unbundling the retail gas market: Current activities and guidance for serving residential and small customers

    SciTech Connect (OSTI)

    Costello, K.W.; Lemon, J.R.

    1996-05-01

    The restructuring of retail gas services has followed a typical pattern for previously heavily regulated industries: large customers are initially given rights to purchase unbundled services from different entities, with the same rights dispersed over time to smaller customers. For about ten years now industrial customers in most states have been able to {open_quotes}play the market{close_quotes}. Since the passage of the Federal Energy Regulatory Commission (FERC) Order 636 in 1992, interest has centered on expanding service unbundling to small retail customers, including residential customers. Importantly, the Order prohibited pipelines from providing bundled sales service. This is not surprising - in the telecommunications industry, for example, the unbundling of wholesale services was a strong stimulant for developing competition in the local exchange market. The push for small-customer service unbundling has derived from the basic but politically attractive idea that all retail customers should directly benefit from competitive forces in the natural gas industry. When one looks at the movement of prices since 1985, it is easy to see that large retail customers have enjoyed more favorable prices than other retail customers. For example, over the period 1985 to 1994 gas prices to industrial customers and electric utilities fell around 23 percent and 36 percent, respectively. In comparison, gas prices to residential customers increased by around 5 percent while gas prices to commercial customers decreased slightly by about 1 percent. This report examines various aspects of unbundling to small retail gas customers, with special emphasis on residential customers.

  7. Customer Strategies for Responding to Day-Ahead Market HourlyElectricity Pricing

    SciTech Connect (OSTI)

    Goldman, Chuck; Hopper, Nicole; Bharvirkar, Ranjit; Neenan,Bernie; Boisvert, Dick; Cappers, Peter; Pratt, Donna; Butkins, Kim

    2005-08-25

    Real-time pricing (RTP) has been advocated as an economically efficient means to send price signals to customers to promote demand response (DR) (Borenstein 2002, Borenstein 2005, Ruff 2002). However, limited information exists that can be used to judge how effectively RTP actually induces DR, particularly in the context of restructured electricity markets. This report describes the second phase of a study of how large, non-residential customers' adapted to default-service day-ahead hourly pricing. The customers are located in upstate New York and served under Niagara Mohawk, A National Grid Company (NMPC)'s SC-3A rate class. The SC-3A tariff is a type of RTP that provides firm, day-ahead notice of hourly varying prices indexed to New York Independent System Operator (NYISO) day-ahead market prices. The study was funded by the California Energy Commission (CEC)'s PIER program through the Demand Response Research Center (DRRC). NMPC's is the first and longest-running default-service RTP tariff implemented in the context of retail competition. The mix of NMPC's large customers exposed to day-ahead hourly prices is roughly 30% industrial, 25% commercial and 45% institutional. They have faced periods of high prices during the study period (2000-2004), thereby providing an opportunity to assess their response to volatile hourly prices. The nature of the SC-3A default service attracted competitive retailers offering a wide array of pricing and hedging options, and customers could also participate in demand response programs implemented by NYISO. The first phase of this study examined SC-3A customers' satisfaction, hedging choices and price response through in-depth customer market research and a Constant Elasticity of Substitution (CES) demand model (Goldman et al. 2004). This second phase was undertaken to answer questions that remained unresolved and to quantify price response to a higher level of granularity. We accomplished these objectives with a second customer

  8. Energy Service Companies

    Broader source: Energy.gov [DOE]

    Energy service companies (ESCOs) develop, design, build, and fund projects that save energy, reduce energy costs, decrease operations and maintenance costs at their customers' facilities.

  9. Services

    Broader source: Energy.gov [DOE]

    The ultimate objective of DOE's Project Management System is to deliver capital asset projects within the original performance baseline, on schedule, within budget, and fully capable of meeting mission requirements. The Resource Center consolidates and provides access to key tools and services for accomplishing this objective. The target audience is DOE’s Federal and Contractor Project Management community.

  10. Customer Acquisition | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Soft Costs Customer Acquisition Customer Acquisition Photo of a woman, man, and child looking at a silver box on the outside of a home. Customer acquisition costs in the solar ...

  11. Large Customers (DR Sellers)

    SciTech Connect (OSTI)

    Kiliccot, Sila

    2011-10-25

    State of the large customers for demand response integration of solar and wind into electric grid; openADR; CAISO; DR as a pseudo generation; commercial and industrial DR strategies; California regulations

  12. PBL Customer Service Centers (pbl/contact)

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Menus | Site Map | Regional Dialogue | Power Function Review | WP-07 Rate Case | Hydro Power | BPA Home | BPA Finance & Rates | BPA Jobs | BPA Public Involvement | BPA...

  13. General Infrastructure Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    On the Large Hadron Collider - Collider - Experiments R.-D. Heuer, CERN Fermilab, June11, 2012 Moving magnet current leads (almost everywhere) Energy Frontier Baton from . . .Tevatron Moving magnet current leads (almost everywhere) to . . . LHC 5 FNAL  CERN (I) * Tevatron SC magnet technology 4.5T SC Magnets Tevatron paved the way for HERA, RHIC and LHC SC Magnets warm iron small He-plant cold iron Al collar simple & cheap 2K He two bores 4.5T 8.3T 3.5T 5.3T 7 FNAL  CERN (I) * Tevatron

  14. Becoming a Customer

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    parts of the OATT and Transmission Services Business Practices to best understand the terms and conditions of open access transmission service that determine the binding rights...

  15. Owner/Operator Perspective on Reliability Customer Needs and...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    SERVICES AS RELIABLE AS THE SUN OwnerOperator Perspective on Reliability Customer Needs and Field Data Sandia National Laboratories Utility-Scale Grid-Tied PV Inverter Reliability...

  16. Ocala Utility Services- Solar Hot Water Heating Rebate Program

    Broader source: Energy.gov [DOE]

    The Solar Water Heater Rebate Program is offered to residential retail electric customers by the City of Ocala Utility Services. Interested customers must complete an application and receive...

  17. Responsive pricing for retail competition - a customer perspective

    SciTech Connect (OSTI)

    Meade, D.

    1994-12-31

    Market forces have motivated utility customers to institute a work process improvement program which has resulted in reorganizations, increased market focus, re-engineering and cost reductions. The market has also provided motivation to look for new and creative ways to work with customers and suppliers. Factors involved in competitive power sourcing strategies which play a role in customer decisions are discussed. Electricity users need efficient, flexible, customer-focused suppliers and a choice of competitively priced electrical service. Government and regulatory policy needs to support and encourgage competitive actions by utilities so that they can effectively participate in the evolving market.

  18. U.S. Department of Energy Office of Inspector General report on audit of Department of Energy support service contracting

    SciTech Connect (OSTI)

    1995-06-30

    The purpose of this audit was to review the Department`s acquisition and use of support service contractors and subcontractors. The audit objectives were to determine if the Department (1) paid fees to both support service contractors and subcontractors for services exclusively performed by subcontractors, (2) used support service contractors to perform inherent government functions, and (3) rolled over unearned award fees to subsequent evaluation periods and had adequate management controls to ensure that contractor performance would be evaluated. The Department did not always obtain support services in the most economical and effective manner. The Department negotiated and paid four of six support service contractors an estimated $5.1 million in fees for services exclusively provided by subcontractors because the Department did not have a policy which addressed the inclusion, at the pre-award phase, of subcontract labor in the support service contractors` fee determinations. Furthermore, while the authors found no instances where support service contractors performed inherent government functions, they did note that the Department maintained minimal administration over major portions of contracted-for services on three of six support service contracts. This occurred because contractors subcontracted extensively for support services. Consequently, the Department may have decreased their ability to control cost growth on these three contracts. As discussed in Part 4, the Department`s process was sufficient in five of six cases to evaluate support service contractor performance. However, one of six cost-plus-award-fee contractors received award fees that exceeded its performance ratings by $89,000 because one Departmental office elected to rollover unearned portions of fees from prior evaluation periods and make them available in the next evaluation period.

  19. List of DOE radioisotope customers with summary of radioisotope shipments, FY 1985

    SciTech Connect (OSTI)

    Baker, D.A.

    1986-08-01

    This document describes radioisotope distribution from DOE facilities to private firms including foreign and other DOE facilities. The information is divided into five sections: (1) isotope suppliers, facility contacts, and isotopes or services supplied; (2) customers, suppliers, and isotopes purchased; (3) isotopes purchased cross-referenced with customer numbers; (4) geographic locations of radioisotope customers; and (5) radioisotope sales and transfer - FY 1985.

  20. CERTS customer adoption model

    SciTech Connect (OSTI)

    Rubio, F. Javier; Siddiqui, Afzal S.; Marnay, Chris; Hamachi,Kristina S.

    2000-03-01

    This effort represents a contribution to the wider distributed energy resources (DER) research of the Consortium for Electric Reliability Technology Solutions (CERTS, http://certs.lbl.gov) that is intended to attack and, hopefully, resolve the technical barriers to DER adoption, particularly those that are unlikely to be of high priority to individual equipment vendors. The longer term goal of the Berkeley Lab effort is to guide the wider technical research towards the key technical problems by forecasting some likely patterns of DER adoption. In sharp contrast to traditional electricity utility planning, this work takes a customer-centric approach and focuses on DER adoption decision making at, what we currently think of as, the customer level. This study reports on Berkeley Lab's second year effort (completed in Federal fiscal year 2000, FY00) of a project aimed to anticipate patterns of customer adoption of distributed energy resources (DER). Marnay, et al., 2000 describes the earlier FY99 Berkeley Lab work. The results presented herein are not intended to represent definitive economic analyses of possible DER projects by any means. The paucity of data available and the importance of excluded factors, such as environmental implications, are simply too important to make such an analysis possible at this time. Rather, the work presented represents a demonstration of the current model and an indicator of the potential to conduct more relevant studies in the future.

  1. 2014-04-11 Issuance: Energy Conservation Standards for General Service Fluorescent Lamps and Incandescent Reflector Lamps; Notice of Proposed Rulemaking

    Broader source: Energy.gov [DOE]

    This document is a pre-publication Federal Register notice of proposed rulemaking regarding energy conservation standards for general service fluorescent lamps and incandescent reflectors lamps, as issued by the Assistant Secretary for Energy Efficiency and Renewable Energy on April 11, 2014.

  2. Modeling of customer adoption of distributed energy resources

    SciTech Connect (OSTI)

    Marnay, Chris; Chard, Joseph S.; Hamachi, Kristina S.; Lipman, Timothy; Moezzi, Mithra M.; Ouaglal, Boubekeur; Siddiqui, Afzal S.

    2001-08-01

    This report describes work completed for the California Energy Commission (CEC) on the continued development and application of the Distributed Energy Resources Customer Adoption Model (DER-CAM). This work was performed at Ernest Orlando Lawrence Berkeley National Laboratory (Berkeley Lab) between July 2000 and June 2001 under the Consortium for Electric Reliability Technology Solutions (CERTS) Distributed Energy Resources Integration (DERI) project. Our research on distributed energy resources (DER) builds on the concept of the microgrid ({mu}Grid), a semiautonomous grouping of electricity-generating sources and end-use sinks that are placed and operated for the benefit of its members. Although a {mu}Grid can operate independent of the macrogrid (the utility power network), the {mu}Grid is usually interconnected, purchasing energy and ancillary services from the macrogrid. Groups of customers can be aggregated into {mu}Grids by pooling their electrical and other loads, and the most cost-effective combination of generation resources for a particular {mu}Grid can be found. In this study, DER-CAM, an economic model of customer DER adoption implemented in the General Algebraic Modeling System (GAMS) optimization software is used, to find the cost-minimizing combination of on-site generation customers (individual businesses and a {mu}Grid) in a specified test year. DER-CAM's objective is to minimize the cost of supplying electricity to a specific customer by optimizing the installation of distributed generation and the self-generation of part or all of its electricity. Currently, the model only considers electrical loads, but combined heat and power (CHP) analysis capability is being developed under the second year of CEC funding. The key accomplishments of this year's work were the acquisition of increasingly accurate data on DER technologies, including the development of methods for forecasting cost reductions for these technologies, and the creation of a credible

  3. TSD Custom Construction | Open Energy Information

    Open Energy Info (EERE)

    TSD Custom Construction Jump to: navigation, search Name: TSD Custom Construction Place: Madison, WI Website: www.tsdcustomconstruction.com References: TSD Custom Construction1...

  4. Energy Efficiency and Renewable Energy Network (EREN) customer satisfaction survey, 1997. Final report

    SciTech Connect (OSTI)

    Anderson, A.V.; Henderson, D.P.

    1997-07-01

    the EREN Customer Satisfaction Survey 1997 was designed to follow up the results of the 1995-96 Surveys, enabling comparison to the 1995- 96 baseline, and to provide additional qualitative feedback about EREN. Both the 1995-96 and 1997 Surveys had these objectives: Identify and define actual EREN users; Determine the value or benefits derived from the use of EREN; Determine the kind and quality of services that users want; Determine the users` levels of satisfaction with existing services; Determine users` preferences in both the sources of service and means of delivery; and Establish continuous quality improvement measures. This report presents the methodology used, scope and limitations of the study, description of the survey instrument, and findings regarding demographics, technical capabilities, usage patterns, general use, importance of and satisfaction with resources, and additional information and comments.

  5. The value of customer preference

    SciTech Connect (OSTI)

    Herig, C.; Houston, A.

    1996-05-01

    Customer preference (CP), or green pricing, may be the financial hedge for electric supply industry integration of photovoltaics. CP is currently defined as a voluntary contribution for energy generated with renewable resources. Several utilities have examined the CP financing of renewables through experimental or implemented programs and market research. This paper first expands the concept of customer preference to include both voluntary and involuntary customer contributions. It then categorizes the features of existing and proposed CP programs. The connections between these features and market research and marketing strategies for new product development from a competitive industry are analyzed.

  6. Simulating coarse-scale vegetation dynamics using the Columbia River Basin succession model-crbsum. Forest Service general technical report

    SciTech Connect (OSTI)

    Keane, R.E.; Long, D.G.; Menakis, J.P.; Hann, W.J.; Bevins, C.D.

    1996-10-01

    The paper details the landscape succession model developed for the coarse-scale assessment called CRBSUM (Columbia River Basin SUccession Model) and presents some general results of the application of this model to the entire basin. CRBSUM was used to predict future landscape characteristics to evaluate management alternatives for both mid-and coarse-scale efforts. A test and sensitivity analysis of CRBSUM is also presented. This paper was written as a users guide for those who wish to run the model and interprete results, and its was also written as documentation for some results of the Interior Columbia River Basin simulation effort.

  7. Santee Cooper- Business Custom Rebates

    Broader source: Energy.gov [DOE]

    Santee Cooper has developed a Business Custom Rebate as part of their Reduce the Use: Business Prescriptive Rebate Program, which was designed to reduce a business's overall electricity use.

  8. Reminder: Transmission Services Product Pricing Validation -...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Teams Customer Training Interconnection Notices Rates Standards of Conduct Tariff TF Web Based Training Notice: Reminder: Transmission Services Product Pricing Validation This...

  9. Transmission Services Product Pricing Validation - September...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Teams Customer Training Interconnection Notices Rates Standards of Conduct Tariff TF Web Based Training Notice: Transmission Services Product Pricing Validation On October 1,...

  10. Transmission Services Commercial Systems Support and Development

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Call Agenda This customer conference call will provide updates concerning BPA Transmission Services' commercial systems support and development efforts. It will also provide...

  11. Utilities combat theft of service

    SciTech Connect (OSTI)

    Lady, P.

    1983-01-01

    Today theft of service has become a serious problem for the gas utilities (one utility estimated it to be 10% of its net profit) and many companies have established special departments or units to deal with it. Major factors contributing to gas theft are (1) the price escalation after the 1973-74 oil embargo, (2) high unemployment, (3) poor economic conditions, (4) a general decline in respect for utilities and the law, (5) minimal risk to offenders (customers feel that nothing will happen to them if they get caught), (6) relatively low skill required to illegally restore utility service, and (7) the attitude of getting something for nothing. Some preventive methods now being recommended include the following: (1) the use of computers to scan consumption patterns, (2) unannounced meter readings, and (3) tips from hotline tape recordings and from meter readers, departments, and neighboring utilities.

  12. Air Charter Services

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    301-10.143) promulgated by the General Services Administration (GSA) which implements ... that allow federal funded transportation services for travel and cargo movements to use ...

  13. Ocala Utility Services- Energy Efficiency Rebate Program

    Broader source: Energy.gov [DOE]

    Ocala Utility Services Electric and Telecommunications is a community owned utility that serves around 50,000 customers in Ocala and Marion County area. Ocala Utility Services offers rebates on A/C...

  14. Custom Organic Electronics Out of the Printer

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Custom Organic Electronics Out of the Printer Custom Organic Electronics Out of the Printer Print Thursday, 03 December 2015 12:14 They are thin, light-weight, flexible, and can be...

  15. Custom Coolers: Order (2013-CE-5315)

    Broader source: Energy.gov [DOE]

    DOE ordered Custom Coolers, LLC to pay a $8,000 civil penalty after finding Custom Coolers had failed to certify that certain models of walk-in cooler and freezer components comply with the applicable energy conservation standards.

  16. Customized hydroprocessing with SynSat

    SciTech Connect (OSTI)

    Suchanek, A.J.; Granniss, E.L.

    1995-09-01

    Environmental pollution caused by diesel engines has long been a major irritant to the general population, if only by seeing that billowing black exhaust that has so typified diesel engine performance. The SynSat process was first conceptualized as a low cost approach to achieving aromatics reduction and deep desulfurization of diesel boiling range feeds. It has grown to 13 licenses so far and can produce a clean burning diesel fuel. The paper highlights a ``customized`` approach used to determine and solve the refiners` hydroprocessing problems with SynSat technology. A modification of the technology, SynShift, a selective ring opening process for production of lighter, higher quality diesel fuels, is also described.

  17. Future Power Systems 21 - The Smart Customer | Department of...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Future Power Systems 21 - The Smart Customer Future Power Systems 21 - The Smart Customer Future Power Systems 21 - The Smart Customer: From Future Power Systems (FPS) articles 18...

  18. Copy Services | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Copy Services Copy Services The Copier Management Team is here to make sure your copier needs are met. Our products and services include: Acquisition of New and Replacement Copiers Copier Maintenance/Repairs Copier Relocation Monthly Working Capital Fund Billing Reports Copier supplies Other services include needs assessment analysis to determine workload and most appropriate equipment to: Perform acquisition activities on behalf of program customers. Negotiation of equipment trade-in allowance

  19. 2001 FEMP Customer Survey Appendices

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Appendices A Report Prepared for the US Department of Energy February 2002 By TecMRKT Works and Sandia National Laboratories TecMRKT Works Nicholas P. Hall John H. Reed Ph.D Thomas P. Talerico Jeff Riggert Andrew Oh And Sandia National Laboratories Gretchen Jordan FEMP Customer Survey Appendices Table of Contents Table of Contents TABLE OF CONTENTS I LIST OF FIGURES II LIST OF TABLES III APPENDIX A: SURVEY INSTRUMENT 1 APPENDIX B: DETAILED REPONSES 42 1. Participant and Nonparticipant Profiles

  20. Commercial utility-to-customer revenue opportunities. Topical report, February 1997

    SciTech Connect (OSTI)

    Davis, K.W.

    1997-02-01

    The report addresses competitive threats and new service opportunities for gas utilities, with emphasis on their commercial customers. It is intended to provide a strategic overview of current competitive issues in the gas industry, as well as current and future commercial service opportunities.

  1. Transmission Services Product Pricing Validation October 1, 2014

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Teams Customer Training Interconnection Notices Rates Standards of Conduct Tariff TF Web Based Training Notice: Transmission Services Product Pricing Validation Posted Date:...

  2. SE Idaho Load Service Update - June 10, 2015

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    SE-Idaho-Load-Service-Update---June-10,-2015 Sign In About | Careers | Contact | Investors | bpa.gov Search Doing Business Expand Doing Business Customer Involvement Expand...

  3. Reliant Energy Retail Services, LLC Smart Grid Project | Open...

    Open Energy Info (EERE)

    deploys new services and market offerings for retail customers in the Electric Reliability Council of Texas (ERCOT) region. Reliant is deploying in-home energy displays,...

  4. FirstEnergy Service Company Smart Grid Project | Open Energy...

    Open Energy Info (EERE)

    Maintenance Costs Reduced Electricity Costs for Customers Improved Electric Service Reliability and Power Quality Reduced Costs from Equipment Failures, Distribution Line Losses...

  5. Comments of Southern Company Services, Inc. on DOE Request for...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Customers and the Smart Grid: Data Access, Third Party Use, and Privacy Southern Company Services, Inc., for itself and on behalf of Alabama Power Company, Georgia Power ...

  6. Microsoft Word - Letter to the region on DSI service - 102909...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    refer to: A-7 To: Regional Customers, Stakeholders, and Other Interested Parties Re: DSI Service In an August 19 letter to the region, the Bonneville Power Administration (BPA)...

  7. Information Technology and Services (ITS) Homepage | U.S. DOE...

    Office of Science (SC) Website

    We apply proven methodologies and industry-standard practices to emerging business requirements. Our enterprise IT services reach all of our SC customers and include desktop and ...

  8. Beaches Energy Services- Residential Energy Efficiency Rebate Program

    Office of Energy Efficiency and Renewable Energy (EERE)

    Beaches Energy Services offers rebates to residential customers as an incentive to install qualifying energy-efficient equipment and measures in existing homes. New construction does not qualify...

  9. Redefining Customer Service is Essential to Modernizing Grid...

    Office of Environmental Management (EM)

    ... Control technologies, for example, reduce outage time and improve reliability, while ... generated and make variable renewable energy sources (like wind and solar power) feasible. ...

  10. ORISE: Delivering Cost Savings and Customer Service with Off...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    With smaller budgets and faster turnaround needed for proposal reviews, utilizing Web-base... much easier, ORISE established a SharePoint, Web-based collaboration environment. ...

  11. AUTOMATED UTILITY SERVICE AREA ASSESSMENT UNDER EMERGENCY CONDITIONS

    SciTech Connect (OSTI)

    G. TOOLE; S. LINGER

    2001-01-01

    All electric utilities serve power to their customers through a variety of functional levels, notably substations. The majority of these components consist of distribution substations operating at lower voltages while a small fraction are transmission substations. There is an associated geographical area that encompasses customers who are served, defined as the service area. Analysis of substation service areas is greatly complicated by several factors: distribution networks are often highly interconnected which allows a multitude of possible switching operations; also, utilities dynamically alter the network topology in order to respond to emergency events. As a result, the service area for a substation can change radically. A utility will generally attempt to minimize the number of customers outaged by switching effected loads to alternate substations. In this manner, all or a portion of a disabled substation's load may be served by one or more adjacent substations. This paper describes a suite of analytical tools developed at Los Alamos National Laboratory (LANL), which address the problem of determining how a utility might respond to such emergency events. The estimated outage areas derived using the tools are overlaid onto other geographical and electrical layers in a geographic information system (GIS) software application. The effects of a power outage on a population, other infrastructures, or other physical features, can be inferred by the proximity of these features to the estimated outage area.

  12. List of DOE radioisotope customers with summary of radioisotope shipments, FY 1979

    SciTech Connect (OSTI)

    Burlison, J.S.

    1980-06-01

    The fifteenth edition of the radioisotope customer list was prepared at the request of the Division of Financial Services, Office of the Assistant Secretary for Environment, Department of Energy (DOE). This document lists DOE's radioisotope production and distribution activities by its facilities at Argonne National Laboratory; Pacific Northwest Laboratory; Brookhaven National Laboratory; Hanford Engineering Development Laboratory; Idaho Operations Office; Los Alamos Scientific Laboratory; Mound Facility; Oak Ridge National Laboratory; Rocky Flats Area Office; Savannah River Laboratory; and UNC Nuclear Industries, Inc. The information is divided into five sections: Isotope suppliers, facility, contracts and isotopes or services supplied; alphabetical list of customers, and isotopes purchased; alphabetical list of isotopes cross-referenced to customer numbers; geographical location of radioisotope customers; and radioisotope sales and transfers-FY 1979.

  13. Becoming a new Hanford Customer - Hanford Site

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Process Becoming a new Hanford Customer About Us Hanford Site Solid Waste Acceptance Program What's New Acceptance Criteria Acceptance Process Becoming a new Hanford Customer Annual Waste Forecast and Funding Arrangements Waste Stream Approval Waste Shipment Approval Waste Receipt Quality Assurance Program Waste Specification Records Tools Points of Contact Becoming a new Hanford Customer Email Email Page | Print Print Page | Text Increase Font Size Decrease Font Size The DOE Headquarters, and

  14. Idaho Power- Large Commercial Custom Efficiency Program

    Broader source: Energy.gov [DOE]

    Large commercial and industrial Idaho Power customers that reduce energy usage through more efficient electrical commercial and industrial processes may qualify for an incentive that is the lesser...

  15. BPA Response to Customer Comments-EBBA

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Integration Team Responses to Customer Comments Received on BPA's Proposed Enhanced BPA Balancing Authority (EBBA) - 61212 Table of Contents 1. Market-based Mechanisms...

  16. Customer Information and Behavior Fact Sheet

    SciTech Connect (OSTI)

    Customer Information and Behavior Working Group

    2012-11-15

    Provides an overview of how state policymakers, utilities, and regulators can overcome barriers to deploying customer energy information and feedback strategies.

  17. Right rock: Finding/refining customer expectations

    SciTech Connect (OSTI)

    Ashby, R.

    1997-11-01

    This report contains viewgraphs on methods of finding customer expectations of software and then refining the documentation and software to fit these expectations.

  18. Energy Efficiency and Renewable Energy Network (EREN): Customer satisfaction survey

    SciTech Connect (OSTI)

    Anderson, A.V.; Henderson, D.P.

    1996-04-22

    The Energy Efficiency and Renewable Energy Network (EREN) Customer Satisfaction Survey was developed and executed in support of EREN`s continuous quality improvement (CQI) plan. The study was designed to provide information about the demographic make up of EREN users, the value or benefits they derive from EREN, the kinds and quality of services they want, their levels of satisfaction with existing services, their preferences in both the sources of service and the means of delivery, and to provide benchmark data for the establishment of continuous quality improvement measures. The survey was performed by soliciting voluntary participation from members of the EREN Users Group. It was executed in two phases; the first being conducted by phone using a randomly selected group; and the second being conducted electronically and which was open to all of the remaining members of the Users Group. The survey results are described.

  19. Materials and Transportation Services | The Ames Laboratory

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Materials and Transportation Services General Information: Materials and Transportation Services provides Ames Laboratory employees with a wide array of services and support...

  20. Comments of Southern Company Services, Inc. on DOE Request for

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Information-Implementing the National Broadband Plan by Empowering Customers and the Smart Grid: Data Access, Third Party Use, and Privacy | Department of Energy Southern Company Services, Inc. on DOE Request for Information-Implementing the National Broadband Plan by Empowering Customers and the Smart Grid: Data Access, Third Party Use, and Privacy Comments of Southern Company Services, Inc. on DOE Request for Information-Implementing the National Broadband Plan by Empowering Customers and

  1. Bear Valley Electric Service- Solar Initiative Program

    Broader source: Energy.gov [DOE]

    Bear Valley Electric Service is providing an incentive for their residential customers to install photovoltaic (PV) systems. Systems must be sized to provide no more than 90% of the calculated or...

  2. Service Buildings

    U.S. Energy Information Administration (EIA) Indexed Site

    Service Characteristics by Activity... Service Service buildings are those in which some type of service is provided, other than food service or retail sales of goods. Basic...

  3. List of DOE radioisotope customers with summary of radioisotope shipments, FY 1981

    SciTech Connect (OSTI)

    Burlison, J.S.

    1982-09-01

    The seventeenth edition of the radioisotope customer list was prepared at the request of the Office of Health and Environmental Research, Office of Energy Research, Department of Energy (DOE). This document lists DOE's radioisotope production and distribution activities by its facilities at Argonne National Laboratory: Pacific Northwest Laboratory; Brookhaven National Laboratory; Hanford Engineering Development Laboratory; Idaho Operations Office; Los Alamos Scientific Laboratory; Mound Facility; Oak Ridge National Laboratory; Savannah River Laboratory; and UNC Nuclear Industries, Inc. The information is divided into five sections: (1) isotope suppliers, facility, contracts and isotopes or services supplied; (2) alphabetical list of customers, and isotopes purchased; (3) alphabetical list of isotopes cross-referenced to customer numbers; (4) geographical location of radioisotope customers; and (5) radioisotope sales and transfers-FY 1980.

  4. List of DOE radioisotope customers with summary of radioisotope shipments, FY 1980

    SciTech Connect (OSTI)

    Burlison, J.S.

    1981-08-01

    The sixteenth edition of the radioisotope customer list was prepared at the request of the Office of Health and Environmental Research, Office of energy Research, Department of Energy (DOE). This document lists DOE's radioisotope production and distribution activities by its facilities at Argonne National Laboratory; Pacific Northwest Laboratory; Brookhaven National Laboraory; Hanford Engineering Development Laboratory; Idaho Operations Office; Los Alamos Scientific Laboratory; Mound Facility; Oak Ridge National Laboratory; Savannah River Laboratory; and UNC Nuclear Industries, Inc. The information is divided into five sections: (1) isotope suppliers, facility, contracts and isotopes or services supplied; (2) alphabetical list of customers, and isotopes purchased; (3) alphabetical list of isotopes cross-referenced to customer numbers; (4) geographical location of radioisotope customers; and (5) radioisotope sales and transfers-FY 1980.

  5. Portland General Electric- Heat Pump Rebate Program

    Office of Energy Efficiency and Renewable Energy (EERE)

    Portland General Electric's (PGE) Heat Pump Rebate Program offers residential customers a $200 rebate for an energy-efficient heat pump installed to PGE’s standards by a PGE-approved contractor....

  6. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Author Guidelines User Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address

  7. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected from

  8. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    User Services General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected from

  9. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    User Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected

  10. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected from

  11. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    User Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected

  12. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    User Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address is being protected

  13. User Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Contacts for Users User Services Print General Inquiries: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Tel: 510-486-7745 (dial last four numbers from on-site phones) Location: Building 6 mezzanine, Room 6-2212 Office hours: Monday-Friday 8am - 5pm (new users should arrive before 4pm) Address: Advanced Light Source, Berkeley Lab, MS 6-2100, Berkeley, CA 94720 Group Leader User Services Sue Bailey Prospective users, Industry users This e-mail address

  14. AEP Appalachian Power- Non-Residential Custom Rebate Program

    Broader source: Energy.gov [DOE]

    The Appalachian Power Custom C&I program offers custom incentives for some of the more common energy efficiency measures. Program incentives are available under the Custom C&I program to ...

  15. Future Power Systems 21 - The Smart Customer | Department of...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    1 - The Smart Customer Future Power Systems 21 - The Smart Customer Future Power Systems 21 - The Smart Customer: From Future Power Systems (FPS) articles 18 and 19 we can see that ...

  16. Customer Participation in the Smart Grid - Lessons Learned

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Customer Participation in the Smart Grid - Lessons Learned Page ii Table of Contents Executive Summary ......................................................................................................................... iii 1. The Importance and Challenges of Customer Communications ............................................. 1 2. Overview of the Four Featured SGIG Projects ........................................................................ 3 3. Customer Notification Strategies

  17. Energy Bundle Bonus (WPS Customers Only)

    Broader source: Energy.gov [DOE]

    The program website provides an explanation of the term "unrelated projects." In order to collect bonus incentives, customers should fill out the bonus incentive package and attach it to the appr...

  18. SCE&G- Customer Scale Solar Program

    Broader source: Energy.gov [DOE]

    South Carolina Electric & Gas (SCE&G) Customer Scale Solar Rebate Program, a part of SCE&G's voluntary Distributed Energy Resource Program, was approved by an order issued on July 15,...

  19. Duke Energy Carolinas Customer Scale Rebate Program

    Broader source: Energy.gov [DOE]

    Duke Energy Carolinas' Customer Scale Solar Rebate Program, a part of Duke Energy's voluntary Distributed Energy Resource Program,  was approved by an order issued on July 15, 2015.

  20. Customer Aggregation: An Opportunity for Green Power?

    SciTech Connect (OSTI)

    Holt, E.; Bird, L.

    2001-02-26

    We undertook research into the experience of aggregation groups to determine whether customer aggregation offers an opportunity to bring green power choices to more customers. The objectives of this report, therefore, are to (1) identify the different types of aggregation that are occurring today, (2) learn whether aggregation offers an opportunity to advance sales of green power, and (3) share these concepts and approaches with potential aggregators and green power advocates.

  1. V-152: Cisco Unified Customer Voice Portal (CVP) Multiple Vulnerabilit...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    2: Cisco Unified Customer Voice Portal (CVP) Multiple Vulnerabilities V-152: Cisco Unified Customer Voice Portal (CVP) Multiple Vulnerabilities May 9, 2013 - 6:00am Addthis...

  2. National Grid (Electric)- Large Commercial Energy Efficiency Custom Program

    Broader source: Energy.gov [DOE]

    New Construction Custom Program: National Grid’s new construction program offers energy strategies, technical assistance and financial incentives to customers who are building new facilities,...

  3. Home Improvement Catalyst: Strategies for Ongoing Customer Engagement...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Home Improvement Catalyst: Strategies for Ongoing Customer Engagement (201) Home Improvement Catalyst: Strategies for Ongoing Customer Engagement (201) June 23, 2016 1:00PM to ...

  4. Using Mobile Applications to Generate Customer Demand | Department...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Using Mobile Applications to Generate Customer Demand Using Mobile Applications to Generate Customer Demand Better Buildings Residential Network Peer Exchange Call Series: Using...

  5. Interim Report on Customer Acceptance, Retention, and Response...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Interim Report on Customer Acceptance, Retention, and Response to Time-Based Rates from the Consumer Behavior Studies (June 2015) Interim Report on Customer Acceptance, Retention, ...

  6. Now Available: Interim Report on Customer Acceptance, Retention...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Interim Report on Customer Acceptance, Retention, and Response to Time-Based Rates from the Consumer Behavior Studies Now Available: Interim Report on Customer Acceptance, ...

  7. Experiences from the Consumer Behavior Studies on Engaging Customers...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Experiences from the Consumer Behavior Studies on Engaging Customers (September 2014) Experiences from the Consumer Behavior Studies on Engaging Customers (September 2014) One of ...

  8. So you have customers signed up to participate, now what?

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Efficiency Programs Conference Call December 21, 2011 Facilitated by Summer Goodwin, BPA LESSONS LEARNED ON HOW TO KEEP CUSTOMERS ENGAGED So you have customers signed up to...

  9. Mail Services User's Guide

    Broader source: Directives, Delegations, and Requirements [Office of Management (MA)]

    2005-10-03

    This Guide provides information on using Department of Energy (DOE) mail services in accordance with U.S. Postal Service, General Services Administration (GSA), and DOE regulations. Cancels DOE M 573.1-1. Canceled by DOE N 251.89.

  10. American Recovery and Reinvestment Act (ARRA) FEMP Technical Assistance U.S. General Services Administration Project 195 John Seiberling Federal Office Building and U.S. Courthouse, Akron, Ohio

    SciTech Connect (OSTI)

    Arends, J.; Sandusky, William F.

    2010-05-28

    This report documents the findings from an onsite audit of the John Seiberling Federal building located in Akron, Ohio. The Federal landlord for this building is the General Services Administration (GSA). The focus of the audit was to identify various no-cost or low-cost energy efficiency opportunities that, once implemented, would reduce in either electrical and gas consumption and increase the operational efficiency of the building. This audit also provided an opportunity to identify potential capital cost projects that should be considered in the to acquire additional energy (electric and gas) and water savings to further increase the operational efficiency of the building.

  11. AEP Public Service Company of Oklahoma- Non-Residential Efficiency Rebate Program

    Broader source: Energy.gov [DOE]

    AEP Public Services Company of Oklahoma (PSO) offers several incentives and programs to non-residential customers who install energy efficiency measures.

  12. Customizing a VOC control technology

    SciTech Connect (OSTI)

    Enneking, J.C.

    1998-12-31

    An extremely important but very difficult element in applying an emission control device to an exhaust stream is to chose the proper technology. Once it has been determined that recovery, rather than destruction, is appropriate, there are still several process choices available. The type of process is generally dictated by the VOC concentration and total air flow rate. Adsorption is usually chosen for low concentrations and high flow rates while refrigeration is usually best for high concentrations and low flow rates. This paper describes six applications. Adsorption was applied to two of them and condensation to the other four. Solvent vapors from a tape coating operation are recovered in an activated carbon adsorption process and reused. VOC`s from soil vapor extraction operations are captured by activated carbon which is regenerated by a mobile unit. VOC`s displaced from filling tank cars at a refinery are condensed at low temperatures in a high pressure system which uses a pressure swing dryer to remove water. Two different processes were installed to prevent VOC emissions from pharmaceutical processing plants. They both use a thermal swing dryer to remove moisture and low temperature condensation to recover the solvent. With very high concentrations of solvent in an inert gas stream, indirect condensation is used to purify the nitrogen and recover the solvent for reuse. Process flow diagrams and operating results are presented.

  13. General Atomics | Open Energy Information

    Open Energy Info (EERE)

    Product: General Atomics offers research, development and consulting services to the nuclear industry, including nuclear energy production, manufacturing, defense and related...

  14. Targeting commercial and industrial customers with GIS

    SciTech Connect (OSTI)

    Camp, W.A.

    1994-11-01

    Unlike siting new retail stores, utility companies face unique barriers to expanding their markets. Other than by merger and acquisition, utility companies can only expand into new markets by adding new transmission and/or pipelines to existing facilities. This situation lends itself to the use of corridor target marketing along the leading edge of existing markets to determine the best potential for expansion. This paper will detail how the Tennessee Valley Authority (TVA) utilized TARGETMASTER, a customized geographic information system (GIS), to locate and assess the potential to directly serve electrical power to commercial and industrial customers along a corridor.

  15. Unbundling services in a competitive electricity market

    SciTech Connect (OSTI)

    Spiller, P.T.

    1996-03-01

    The purpose of this presentation is to provide an in-depth discussion of the possible evolution of unbundling of services in a competitive environment. The author discusses unbundling from both a technical/engineering and an economic perspective. The main thrust of the talk is threefold: (a) that in the long run the potential for unbundling of services is extremely large from an engineering perspective; (b) that the form of the initial industry structure will have an important impact on the extent of service unbundling; and (c) that unbundling of wholesale related services is where most of the initial demand will be. (A) Engineering Perspectives on Unbundling: A large proportion of ancillary services can be provided in a competitive framework with current technologies. The author discusses those that current technologies may not facilitate such a decentralized approach. (B) The relation between unbundling and industry structure: Not all industry structures provide the same incentives for the independent service operator (ISO) to unbundle its services. Direct access provides incentives to suppliers to provide ancillary services to its own customers. Such incentive is limited by more centralized organizational modes. (C) Different Demand for Wholesale and Retail Unbundling: Lessons from other sectors: The experience with unbundling in telecommunications is illuminating. Wholesale unbundling, when allowed, has turned out to be a key component of competition. Retail unbundling is limited by customer sophistication. Indeed, retail unbundling will evolve in waves: initially retail customers will demand bundled services, as complexity of services may overwhelm customer sophistication. As customer sophistication increases and technology improves, the demand for partial unbundling increases providing opportunities for speicialized firms to provide partially unbundled services.

  16. Customer Participation in the Smart Grid: Lessons Learned (September 2014)

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    | Department of Energy Customer Participation in the Smart Grid: Lessons Learned (September 2014) Customer Participation in the Smart Grid: Lessons Learned (September 2014) Effective customer education and outreach are key ingredients for Smart Grid success. Smart meter and customer system programs involve complicated equipment and often require customers to "climb learning curves" that necessitate extensive communication and education. Utilities must be prepared to dedicate

  17. The Economic Value of PV and Net Metering to Residential Customers in California

    SciTech Connect (OSTI)

    Darghouth, Naim; Barbose, Galen; Wiser, Ryan

    2010-05-17

    In this paper, we analyze the bill savings from PV for residential customers of the California's two largest electric utilities, under existing net metering tariffs as well as under several alternative compensation mechanisms. We find that economic value of PV to the customer is dependent on the structure of the underlying retail electricity rate and can vary quite significantly from one customer to another. In addition, we find that the value of the bill savings from PV generally declines with PV penetration level, as increased PV generation tends to offset lower-priced usage. Customers in our sample from both utilities are significantly better off with net metering than with a feed-in tariff where all PV generation is compensated at long-run avoided generation supply costs. Other compensation schemeswhich allow customers to displace their consumption with PV generation within each hour or each month, and are also based on the avoided costs, yield similar value to the customer as net metering.

  18. Applying vitrification to meet customers` values

    SciTech Connect (OSTI)

    Roy, B. [Scientific Ecology Group, Inc., Oak Ridge, TN (United States)

    1996-03-01

    Cost-effective waste management solutions that maximize customer value require a thorough and flexible evaluation and integration of approaches, technology applications, and disposal options. This is particulary true in the application of vitrification to low-level radioactive and mixed waste stabilization. Case-specific evaluations are the required to determine the highest value, most cost-effective approaches.

  19. General Information

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    information General Information JLF Contacts Request a Tour

  20. Wuxi Hi New Tech Incubation Service Center | Open Energy Information

    Open Energy Info (EERE)

    Hi New Tech Incubation Service Center Jump to: navigation, search Name: Wuxi Hi-New-Tech Incubation Service Center Place: China Sector: Services Product: General Financial & Legal...

  1. One Acquisition Solution for Integrated Services (OASIS) - Brad...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Acquisition Solution for Integrated Services (OASIS) - Brad DeMers, General Services Administration (GSA) One Acquisition Solution for Integrated Services (OASIS) - Brad DeMers,...

  2. Successful Adoption of New Technology and Services

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Successful Adoption of New Technology and Services Track 3 Session 9 Mike Bushey Director, Government, Institutions, Agriculture, and Water Southern California Edison August 13, 2015 Energy Exchange: Federal Sustainability for the Next Decade What Are "New Technologies" * An innovative technology or service that will save our customers money or increase system efficiency * New equipment which is more efficient - Lightning - HVAC - Controls * New services or approaches that leverage

  3. ug[SCIP,*] Library : A Software Library for General Purpose Parallel...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    ugSCIP,* Library : A Software Library for General Purpose Parallel Branch-and-Bound ... ugSCIP,* library is a software library to parallelize customized SCIP solvers. ...

  4. Table 20. Coal Imports by Customs District

    U.S. Energy Information Administration (EIA) Indexed Site

    0. Coal Imports by Customs District (short tons) Year to Date Customs District January - March 2016 October - December 2015 January - March 2015 2016 2015 Percent Change Eastern Total 312,200 225,584 520,059 312,200 520,059 -40.0 Baltimore, MD - 10,410 - - - - Boston, MA 278,171 102,581 396,373 278,171 396,373 -29.8 Buffalo, NY 71 - 9 71 9 NM New York City, NY 773 44 443 773 443 74.5 Portland, ME - 85,166 93,061 - 93,061 - Providence, RI 33,185 27,383 30,173 33,185 30,173 10.0 Southern Total

  5. Texas Gas Service- Residential Energy Efficiency Rebate Program

    Broader source: Energy.gov [DOE]

    Texas Gas Service offers an incentive for its residential customers within the Austin and Sunset Valley city limits to install new central furnaces, hydronic water heaters, high efficiency gas...

  6. Texas Gas Service- Commercial Energy Efficiency Rebate Program

    Broader source: Energy.gov [DOE]

    Texas Gas Service (TGS) offers a range of financial incentives to commercail customers who purchase and install energy efficient commercial equipment. Eligible equipment includes water heaters,...

  7. Mississippi Public Service Commission Adopts Energy Efficiency Rules

    Broader source: Energy.gov [DOE]

    Mississippi Public Service Commission (PSC) approved new energy efficiency rules for electric and natural gas utility companies to offer customers several pathways to increase energy efficiency. According to the PSC, the rules could potentially s

  8. Working With Your Utility to Obtain Metering Services

    Broader source: Energy.gov [DOE]

    Presentation—given at the Spring 2013 Federal Utility Partnership Working Group (FUPWG) meeting—covers the government metering requirement, the U.S. Department of Defense (DoD) metering directive, and customer metering services available from utilities.

  9. Custom Engineered Microcompartments for Enzyme Efficiency - Energy

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Innovation Portal Biomass and Biofuels Biomass and Biofuels Find More Like This Return to Search Custom Engineered Microcompartments for Enzyme Efficiency Lawrence Berkeley National Laboratory Contact LBL About This Technology Schematics of microcompartments, showing the encapsulated enzymes (green; top middle), the proteins that form the shell structure (left). Schematics of microcompartments, showing the encapsulated enzymes (green; top middle), the proteins that form the shell structure

  10. Customer Choice Would Advance Renewable Energy

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Customer Choice Would Advance Renewable Energy Golden, Colo., Oct. 31, 2001 Giving consumers a greater choice of how their electricity is generated could boost solar, wind and other "green power" sources 40 percent by the end of the decade, according to a new study by two U.S. Department of Energy national laboratories. Achieving such a result, however, would require an orderly transition to competitive power markets and a significant expansion of the green pricing programs currently

  11. Table 26. Natural gas home customer-weighted heating degree...

    U.S. Energy Information Administration (EIA) Indexed Site

    6:14:01 PM Table 26. Natural gas home customer-weighted heating degree days MonthYear... Table 26 Created on: 4262016 6:14:07 PM Table 26. Natural gas home customer-weighted ...

  12. Modesto Irrigation District- Custom Commercial Energy Efficiency Rebate Program

    Broader source: Energy.gov [DOE]

    The MPower Custom Rebate Program is available to larger commercial, industrial or agricultural customers that replace existing equipment or systems with high efficiency equipment.  To be eligible...

  13. U.S. Customs and Border Protection (CBP) Announces Automation...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Customs and Border Protection (CBP) Announces Automation of Form I-94 ArrivalDeparture Record U.S. Customs and Border Protection (CBP) will begin automation of the I-94 records on...

  14. Public and Institutional Markets for ESCO Services: ComparingPrograms, Practices and Prformance

    SciTech Connect (OSTI)

    Hopper, Nicole; Goldman, Charles; McWilliams, Jennifer; Birr,Dave; Stoughton McMordie, Kate

    2005-03-01

    Throughout the U.S. energy services company (ESCO) industry's history, public and institutional sector customers have provided the greatest opportunities for ESCOs to develop projects. Generally speaking, these facilities are large, possess aging infrastructure, and have limited capital budgets for improvements. The convergence of these factors with strong enabling policy support makes performance contracting an attractive and viable option for these customers. Yet despite these shared characteristics and drivers, there is surprising variety of experience among public/institutional customers and projects. This collaborative study examines the public/institutional markets in detail by comparing the overarching models and project performance in the federal government and the ''MUSH'' markets municipal agencies (state/local government), universities/colleges, K-12 schools,and hospitals that have traditionally played host to much of the ESCO industry's activity. Results are drawn from a database of 1634 completed projects held in partnership by the National Association of Energy Services Companies and Lawrence Berkeley National Laboratory (the NAESCO/LBNL database), including 129 federal Super Energy Savings Performance Contracts (ESPC) provided by the Federal Energy Management Program (FEMP) (Strajnic and Nealon 2003). Project data results are supplemented by interviews with ESCOs.

  15. GENERAL CONDITIONS FOR ITER ORGANIZATION SERVICE CONTRACTS

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    ... 17 Article 25. Substantial errors, irregularities and fraud attributable to the Contractor ... 17 Article 26. Joint and several...

  16. General Services Administration Photovoltaics Project in Sacramento...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Download the document. (572.19 KB) More Documents & Publications NASA Enhanced Use Lease DOE Princeton Plasma Physics Laboratory Purchase Power Agreement Request for Proposal ...

  17. GENERAL SERVICES ADMINISTRATION NATIONAL ARCHIVES AND RECORDS...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    H - % L J - - If'-7 D A T E R E C E I V E D z-4g NOTIFICATION TO AGENCY In ... 'TS 896-3288 STANDARD FORM 115 ( R E V . 8-83) Prescribed by GSA FPMR ( 4 1 C F R ) ...

  18. General Services Adminiatratio2012 Strategicainability Performance Plan

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    2015 Strategic Sustainability Performance Plan Report to The White House Council on Environmental Quality and Office of Management and Budget June 2015 United States Department of Energy Washington, DC 20585 2 U.S. Department of Energy 2015 Strategic Sustainability Performance Plan June 30, 2015 For information, contact: DOE Sustainability Performance Office John Shonder, Director 202-586-8645 DOE 2015 Strategic Sustainability Performance Plan Agency Policy Statement In this sixth annual

  19. DEPARTMENT OF DEFENSE GENERAL SERVICES ADMINISTRATION NATIONAL...

    Broader source: Energy.gov (indexed) [DOE]

    inputting "FAR Case 2008-039" under the heading "Enter Keyword or ID" and selecting "Search". Select the link "Submit a Comment" that corresponds with "FAR Case 2008-039". Follow...

  20. GENERAL CONDITIONS FOR ITER ORGANIZATION SERVICE CONTRACTS

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    all legal obligations incumbent on him, notably those resulting from employment, tax and social legislation. Page 4 of 21 4.3 The Contractor shall have sole responsibility for...

  1. Video: General Services Administration New Carrollton Federal...

    Energy Savers [EERE]

    Video covers deep energy retrofits achieved through a 45 million energy savings performance contract designed to reduce energy consumption by 60%. Technologies include a ...

  2. GENERAL CONDITIONS FOR ITER ORGANIZATION SERVICE CONTRACTS

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    ......... 8 Article 10. Payment ......The ITER Organization shall make no payment for the period when the Contractor's to be ...

  3. Industrial Customer Perspectives on Utility Energy Efficiency Programs |

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy Customer Perspectives on Utility Energy Efficiency Programs Industrial Customer Perspectives on Utility Energy Efficiency Programs These presentations from ATK Aerospace Systems, Owens Corning, and Ingersoll Rand provide context for industrial customer perspectives on utility energy efficiency programs. Industrial Customer Perspective on Utility Energy Efficiency Programs (February 1, 2011) (2.01 MB) More Documents & Publications Leveraging Utility Resources to Boost

  4. California Customer Load Reductions during the Electricity Crisis...

    Open Energy Info (EERE)

    URI: cleanenergysolutions.orgcontentcalifornia-customer-load-reductions-d Language: English Policies: Regulations Regulations: MandatesTargets This report details the...

  5. Now Available - Customer Participation in the Smart Grid: Lessons Learned |

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy Available - Customer Participation in the Smart Grid: Lessons Learned Now Available - Customer Participation in the Smart Grid: Lessons Learned October 15, 2014 - 1:18pm Addthis The Office of Electricity Delivery and Energy Reliability has released a new report titled "Customer Participation in the Smart Grid: Lessons Learned." The report highlights the experiences of four Recovery Act Smart Grid Investment Grant projects with customer education and outreach

  6. Puget Sound Energy - Energy Efficiency Custom Retrofit Grant...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Custom Retrofit Grant Program < Back Eligibility Commercial Industrial Local Government Nonprofit State Government Federal Government Savings Category Lighting Chillers Furnaces...

  7. Guideline For Retrieving Customer Usage Data From Utilities

    Broader source: Energy.gov [DOE]

    This webinar, held on Dec. 16, 2010, provides information for utilities interested in retrieving data on customer usage.

  8. Developing New Consumer Products and Services in Texas

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Study DTE Energy November 2012 1 Michigan Utility Modernizes Electricity Delivery and Provides Improved Service to Customers With program (SGIG), Detroit---based DTE Energy (DTE) has been able to significantly increase the scope of its smart grid technology deployment. By July 2012, DTE has installed 725,000 smart meters as well as distribution automation devices at 11 substations and on 55 circuits. DTE is able to provide its customers with better service and enhanced reliability due to the new

  9. Services | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Services Services Office of Inspector General Hotline: The Office of Inspector General (OIG) maintains a Hotline to facilitate the reporting of allegations of fraud, waste, abuse, or mismanagement in U.S. Department of Energy (DOE) programs or operations. If you wish to report such allegations, you may call, send a letter, or email the OIG Hotline as identified at the right. The OIG also has personnel at our 11 locations to receive allegations in person. Allegations may be reported by DOE

  10. Priority service: managing risk by unbundling electric power service

    SciTech Connect (OSTI)

    Chao, H.P.; Oren, S.S.; Smith, S.A.; Wilson, R.B.

    1986-03-01

    The basic features of the Priority Service approach for unbundling the equality attributes of electric power service is described. This paper pointed out how this unbundling of service provides an effective tool for managing the risks faced by electric utilities in the next decade. It is also interesting to compare the features of Priority Service to those that result from deregulation of supply in other industries. In the transportation and communications industries, a primary result of deregulation has been a substantial increase in product differentiation and the tailoring of products to specific customer needs. Thus Priority Service, as a means of product differentiation, offers an opportunity to capture some of the benefits of deregulation without the associated uncertainties and instabilities that are often introduced by deregulating markets. 2 figures, 5 tables.

  11. A framework and review of customer outage costs: Integration and analysis of electric utility outage cost surveys

    SciTech Connect (OSTI)

    Lawton, Leora; Sullivan, Michael; Van Liere, Kent; Katz, Aaron; Eto, Joseph

    2003-11-01

    A clear understanding of the monetary value that customers place on reliability and the factors that give rise to higher and lower values is an essential tool in determining investment in the grid. The recent National Transmission Grid Study recognizes the need for this information as one of growing importance for both public and private decision makers. In response, the U.S. Department of Energy has undertaken this study, as a first step toward addressing the current absence of consistent data needed to support better estimates of the economic value of electricity reliability. Twenty-four studies, conducted by eight electric utilities between 1989 and 2002 representing residential and commercial/industrial (small, medium and large) customer groups, were chosen for analysis. The studies cover virtually all of the Southeast, most of the western United States, including California, rural Washington and Oregon, and the Midwest south and east of Chicago. All variables were standardized to a consistent metric and dollar amounts were adjusted to the 2002 CPI. The data were then incorporated into a meta-database in which each outage scenario (e.g., the lost of electric service for one hour on a weekday summer afternoon) is treated as an independent case or record both to permit comparisons between outage characteristics and to increase the statistical power of analysis results. Unadjusted average outage costs and Tobit models that estimate customer damage functions are presented. The customer damage functions express customer outage costs for a given outage scenario and customer class as a function of location, time of day, consumption, and business type. One can use the damage functions to calculate outage costs for specific customer types. For example, using the customer damage functions, the cost experienced by an ''average'' customer resulting from a 1 hour summer afternoon outage is estimated to be approximately $3 for a residential customer, $1,200 for small

  12. 2001 FEMP Customer Survey Report (Appendices) | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Appendices) 2001 FEMP Customer Survey Report (Appendices) Appendix A: Survey Instrument Appendix B: Detailed Responses Appendix C: Adoption and Diffusion of Innovations Appendices (561.75 KB) More Documents & Publications 2001 FEMP Customer Survey Report (Summary Report) 2001 FEMP Customer Survey Report (Main Report

  13. 2001 FEMP Customer Survey Report (Main Report) | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Main Report) 2001 FEMP Customer Survey Report (Main Report) This summary presents the key findings and recommendations from the 2001 FEMP customer survey. The key findings presented in this summary are a condensed presentation of the more detailed findings presented in each of the chapters. Study Report (2.32 MB) More Documents & Publications 2001 FEMP Customer Survey Report (Summary

  14. EIS-0123: Direct Service Industry Options

    Broader source: Energy.gov [DOE]

    BPA proposes to implement one or more options to reduce load fluctuations and revenue uncertainty resulting from its electrical service to 10 aluminum smelters and its other direct service industrial customers. BPA believes these options will give BPA greater ability to plan for power needs and help to maintain its relatively strong financial position during the current period of power surplus. They also are expected to enhance BPA's ability to repay the U.S. Treasury. In turn, BPA rates to other customers would stabilize.

  15. Service Levels

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Service Levels Service Levels NERSC Supported Services Model NERSC supports various services at various levels of support. This document outlines the different levels of support that can be expected for a given service. Production Services All production services at NERSC have the following characteristics: Monitored by NERSC Operations with automated tools (Nagios). Outages are announced on the MOTD and must follow the rules defined in System Outages document. User facing documentation

  16. Services | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Services Services shutterstock_106609430_jpg.jpg

  17. Service design in the electric power industry

    SciTech Connect (OSTI)

    Oren, S.S.; Smith, S.A.; Wilson, R.B. )

    1990-01-01

    This essay reviews the basic concepts of product differentiation as they apply to service design in the electric power industry. Unbundling the quality attributes of service conditions benefits utilities as well as their customers. Each customer gains from new opportunities to match the quality and cost of service conditions to the characteristics of their end uses. A well designed product line of service conditions benefits every customer. The utility benefits from improved operating efficiency and from greater flexibility in meeting service obligations and competitive pressures. In addition, the utility obtains better information for planning investments in generation, transmission, and distribution. Together these features provide a foundation for a utility's business strategy. The basic principles of product design are described and a unified methodology for specifying and pricing service conditions is outlined. We also describe how the pricing of quality attributes enables the utility to price other service options systematically, such as long-term supply contracts, cogeneration, and standby service. 60 refs., 21 figs., 14 tabs.

  18. Keep Customers-and Energy-From Slipping Through the Cracks |...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    customer got stuck has helped GCEA's energy advisor move them along to the next phase. GCEA tracks customers in a database using the following categories: Created a customer ...

  19. Understanding profitability: Why some customers are hot and others are not

    SciTech Connect (OSTI)

    Sioshansi, F.P.

    1996-03-01

    Gone are the days when utilities would boast how many new customers were being added to their system annually-regardless of whether they were in fact profitable to serve or not-as if bigger was always better. In a not too distant future, and with the liberalization of the business environment, some utilities may no longer wish to serve certain customers on their systems, while at the same time aggressively wooing other customers. With the anticipated arrival of competition and erosion of utility franchise service areas, the electric power industry will gradually evolve into a mode where customers will be segmented into finer groups and evaluated based on their expected profit margins-theoretically the difference between the revenues expected from them and the cost of serving them. Understanding this basic concept, and the mastery of the art of arriving at the correct profit margin for each market segment, will be essential to overall business profitability and survival in the future. In practice, however, many utilities are ill-prepared to accomplish such fundamental analyses correctly and consistently because they do not have the correct analytical framework, the right information, or the right tools to perform the analysis. This paper will outline the fundamentals of market segmentation and evaluating customer profitability. It will also illustrate how to balance the cost of serving a customer with the revenues derived to produce a {open_quotes}reasonable{close_quotes} profit margin in each market segment. EPRI has developed a software tool specifically designed to assist utility analysts perform this type of work. Other ongoing research in the area of profitability analysis is also described.

  20. US Department of Energy radioisotope customers with summary of radioisotope shipments, FY 1988

    SciTech Connect (OSTI)

    Van Houten, N.C.

    1989-06-01

    Pacific Northwest Laboratory (PNL) prepared this edition of the radioisotope customer list at the request of the Office of Health and Environmental Research (ER-73), Office of Energy Research, US Department of Energy (DOE). This is the 25th report in a series dating from 1964. This report covers DOE radioisotope sales and distribution activities by its facilities to domestic, foreign and other DOE facilities for FY 1988. The report is divided into five sections: radioisotope suppliers, facility contacts, and radioisotopes or services supplied; a list of customers, suppliers, and radioisotopes purchased; a list of radioisotopes purchased cross-referenced to customer numbers; geographic locations of radioisotope customers; and radioisotope sales and transfers -- FY 1988. Radioisotopes not previously reported in this series of reports were argon-37, arsenic-72, arsenic-73, bismuth-207, gadolinium-151, rhenium-188, rhodium-101, selenium-72, xenon-123 and zirconium-88. The total value of DOE radioisotope sales for FY 1988 was $11.1 million, an increase of 3% from FY 1987.

  1. Homeostatic control: the utility/customer marketplace for electric power

    SciTech Connect (OSTI)

    Schweppe, F.C.; Tabors, R.D.; Kirtley, J.L.

    1981-09-01

    A load management system is proposed in which the electric utility customer controls his on-site power demand to coincide with the lowest possible cost of power generation. Called Homeostatic Control, this method is founded on feedback between the customer and the utility and on customer independence. The utility has no control beyond the customer's meter. Computers located at the customer's site are continuously fed data on weather conditions, utility generating costs, and demand requirements for space conditioning, lighting, and appliances. The customer then directs the computer to schedule and control the power allotted for these functions. On-site generation by the customer can be incorporated in the system. It is argued that homeostatic control is technically feasible, that the level of control equipment sophistication can be adapted to the benefits received by the customer, that such a system would encourage the use of customer-site energy storage and energy conservation equipment, and that it represents a realistic method for allowing the customer to decide how he will use electric power during an era of increasing costs for power generation. (LCL)

  2. Customer response to day-ahead wholesale market electricity prices: Case study of RTP program experience in New York

    SciTech Connect (OSTI)

    Goldman, C.; Hopper, N.; Sezgen, O.; Moezzi, M.; Bharvirkar, R.; Neenan, B.; Boisvert, R.; Cappers, P.; Pratt, D.

    2004-07-01

    There is growing interest in policies, programs and tariffs that encourage customer loads to provide demand response (DR) to help discipline wholesale electricity markets. Proposals at the retail level range from eliminating fixed rate tariffs as the default service for some or all customer groups to reinstituting utility-sponsored load management programs with market-based inducements to curtail. Alternative rate designs include time-of-use (TOU), day-ahead real-time pricing (RTP), critical peak pricing, and even pricing usage at real-time market balancing prices. Some Independent System Operators (ISOs) have implemented their own DR programs whereby load curtailment capabilities are treated as a system resource and are paid an equivalent value. The resulting load reductions from these tariffs and programs provide a variety of benefits, including limiting the ability of suppliers to increase spot and long-term market-clearing prices above competitive levels (Neenan et al., 2002; Boren stein, 2002; Ruff, 2002). Unfortunately, there is little information in the public domain to characterize and quantify how customers actually respond to these alternative dynamic pricing schemes. A few empirical studies of large customer RTP response have shown modest results for most customers, with a few very price-responsive customers providing most of the aggregate response (Herriges et al., 1993; Schwarz et al., 2002). However, these studies examined response to voluntary, two-part RTP programs implemented by utilities in states without retail competition.1 Furthermore, the researchers had limited information on customer characteristics so they were unable to identify the drivers to price response. In the absence of a compelling characterization of why customers join RTP programs and how they respond to prices, many initiatives to modernize retail electricity rates seem to be stymied.

  3. Analytical Services Management System

    Energy Science and Technology Software Center (OSTI)

    2005-03-30

    Analytical Services Management System (ASMS) provides sample management services. Sample management includes sample planning for analytical requests, sample tracking for shipping and receiving by the laboratory, receipt of the analytical data deliverable, processing the deliverable and payment of the laboratory conducting the analyses. ASMS is a web based application that provides the ability to manage these activities at multiple locations for different customers. ASMS provides for the assignment of single to multiple samples for standardmore » chemical and radiochemical analyses. ASMS is a flexible system which allows the users to request analyses by line item code. Line item codes are selected based on the Basic Ordering Agreement (BOA) format for contracting with participating laboratories. ASMS also allows contracting with non-BOA laboratories using a similar line item code contracting format for their services. ASMS allows sample and analysis tracking from sample planning and collection in the field through sample shipment, laboratory sample receipt, laboratory analysis and submittal of the requested analyses, electronic data transfer, and payment of the laboratories for the completed analyses. The software when in operation contains business sensitive material that is used as a principal portion of the Kaiser Analytical Management Services business model. The software version provided is the most recent version, however the copy of the application does not contain business sensitive data from the associated Oracle tables such as contract information or price per line item code.« less

  4. Analytical Services Management System

    SciTech Connect (OSTI)

    Church, Shane; Nigbor, Mike; Hillman, Daniel

    2005-03-30

    Analytical Services Management System (ASMS) provides sample management services. Sample management includes sample planning for analytical requests, sample tracking for shipping and receiving by the laboratory, receipt of the analytical data deliverable, processing the deliverable and payment of the laboratory conducting the analyses. ASMS is a web based application that provides the ability to manage these activities at multiple locations for different customers. ASMS provides for the assignment of single to multiple samples for standard chemical and radiochemical analyses. ASMS is a flexible system which allows the users to request analyses by line item code. Line item codes are selected based on the Basic Ordering Agreement (BOA) format for contracting with participating laboratories. ASMS also allows contracting with non-BOA laboratories using a similar line item code contracting format for their services. ASMS allows sample and analysis tracking from sample planning and collection in the field through sample shipment, laboratory sample receipt, laboratory analysis and submittal of the requested analyses, electronic data transfer, and payment of the laboratories for the completed analyses. The software when in operation contains business sensitive material that is used as a principal portion of the Kaiser Analytical Management Services business model. The software version provided is the most recent version, however the copy of the application does not contain business sensitive data from the associated Oracle tables such as contract information or price per line item code.

  5. 2014 Non-Utility Power Producers- Customers

    U.S. Energy Information Administration (EIA) Indexed Site

    Customers (Data from form EIA-861U) Entity State Ownership Residential Commercial Industrial Transportation Total Constellation NewEnergy, Inc AZ Non_Utility 0 1 0 0 1 Constellation NewEnergy, Inc AZ Non_Utility 0 1 0 0 1 Constellation Solar Arizona LLC AZ Non_Utility 0 1 0 0 1 Main Street Power AZ Non_Utility 0 1 0 0 1 Main Street Power AZ Non_Utility 0 1 0 0 1 Main Street Power AZ Non_Utility 0 1 0 0 1 Solar Star Arizona II LLC AZ Non_Utility 0 1 0 0 1 Solar Star Arizona II LLC AZ Non_Utility

  6. Custom VLSI circuits for high energy physics

    SciTech Connect (OSTI)

    Parker, S.

    1998-06-01

    This article provides a brief guide to integrated circuits, including their design, fabrication, testing, radiation hardness, and packaging. It was requested by the Panel on Instrumentation, Innovation, and Development of the International Committee for Future Accelerators, as one of a series of articles on instrumentation for future experiments. Their original request emphasized a description of available custom circuits and a set of recommendations for future developments. That has been done, but while traps that stop charge in solid-state devices are well known, those that stop physicists trying to develop the devices are not. Several years spent dodging the former and developing the latter made clear the need for a beginner`s guide through the maze, and that is the main purpose of this text.

  7. Unlocking Customer Value: The Virtual Power Plant | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Unlocking Customer Value: The Virtual Power Plant Unlocking Customer Value: The Virtual Power Plant The utility world has changed drastically in the last 10 years. New technologies like Smart Meters and fully functional Smart Grid concepts have made large inroads into the utility space and no one should want to be left behind. Utilities also face additional pressures from regulatory bodies who are continuing to encourage carbon reduction and greater customer flexibility. Utilities need to

  8. Using Mobile Applications to Generate Customer Demand | Department of

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Energy Mobile Applications to Generate Customer Demand Using Mobile Applications to Generate Customer Demand Better Buildings Residential Network Peer Exchange Call Series: Using Mobile Applications to Generate Customer Demand, Call Slides and Discussion Summary, March 12, 2015. Call Slides and Discussion Summary (1.99 MB) More Documents & Publications Better Buildings Network View | October 2014 Swipe Left, Power Down: Using Interactive Media to Instill Behavior Change (301)

  9. BOULDER COUNTY CUSTOMERS GET ENERGYSMART AND SAVE | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    BOULDER COUNTY CUSTOMERS GET ENERGYSMART AND SAVE BOULDER COUNTY CUSTOMERS GET ENERGYSMART AND SAVE BOULDER COUNTY CUSTOMERS GET ENERGYSMART AND SAVE Of the $25 million grant that Boulder County, Colorado, received through the U.S. Department of Energy (DOE), funding was allocated to three different entities: Boulder County, Garfield County, and the City and County of Denver. This funding helped to develop EnergySmart, an energy efficiency program that focuses on reducing barriers to energy

  10. Experiences from the Consumer Behavior Studies on Engaging Customers

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    (September 2014) | Department of Energy Experiences from the Consumer Behavior Studies on Engaging Customers (September 2014) Experiences from the Consumer Behavior Studies on Engaging Customers (September 2014) One of the most important aspects for successful implementation of time-based rate programs is better understanding of how to engage and communicate with customers. DOE's consumer behavior studies, carried out under the Smart Grid Investment Grant Program, provide an unprecedented

  11. New Tool Yields Custom Environmental Data for Lifecycle Analysis |

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Department of Energy Tool Yields Custom Environmental Data for Lifecycle Analysis New Tool Yields Custom Environmental Data for Lifecycle Analysis September 10, 2012 - 1:00pm Addthis Washington, DC - A new, free online tool developed by a Department of Energy (DOE) laboratory allows users to customize and analyze the environmental impact of various fuels before they are used to create power. Information from the Excel™-based Upstream Dashboard - developed by the Office of Fossil Energy's

  12. 2001 FEMP Customer Survey Report (Summary Report) | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Summary Report) 2001 FEMP Customer Survey Report (Summary Report) The study was targeted to collect information from the average FEMP customer. As a result, the respondents in this survey represent 27 different federal agencies and a group of private contractors who have contracts with one or more federal agencies Summary Report (523.75 KB) More Documents & Publications 2001 FEMP Customer Survey Report (Main

  13. General Engineers

    U.S. Energy Information Administration (EIA) Indexed Site

    General Engineers The U.S. Energy Information Administration (EIA) within the Department of Energy has forged a world-class information program that stresses quality, teamwork, and employee growth. In support of our program, we offer a variety of profes- sional positions, including the General Engineer, whose work is associated with analytical studies and evaluation projects pertaining to the operations of the energy industry. Responsibilities: General Engineers perform or participate in one or

  14. Evaluating Electric Vehicle Charging Impacts and Customer Charging...

    Office of Environmental Management (EM)

    Under OE's Smart Grid Investment Grant (SGIG) program, six utilities evaluated operations and customer charging behaviors for in-home and public electric vehicle charging stations. ...

  15. Eastport Customs Brokers Win Small Business Award | Jefferson...

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    ... through customs, and by the Federal Maritime Commission as foreign freight forwarders. ... Adams worked in importing for a Norfolk shipping agent for 25 years. Jefferson Science ...

  16. BOULDER COUNTY CUSTOMERS GET ENERGYSMART AND SAVE | Department...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    concerns, EnergySmart has encouraged customers to change their energy use behavior. ... will make the biggest commitment to a social cause (in this case, reducing energy use). ...

  17. NIPSCO Custom Commercial and Industrial Gas and Electric Incentive Program

    Broader source: Energy.gov [DOE]

    NIPSCO’s Commercial and Industrial Custom Electric and Natural Gas Incentive Program offers financial incentives to qualifying large commercial, industrial, non-profit, governmental and...

  18. Duke Energy Progress Customer Scale Solar Rebate Program

    Broader source: Energy.gov [DOE]

    Duke Energy Progress' Customer Scale Solar Rebate Program, a part of Duke Energy's voluntary Distributed Energy Resource Program, was approved by an order issued on July 15, 2015.

  19. Net Requirements Transparency Process for Slice/Block Customers

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    4, 2012 Net Requirements Transparency Process for SliceBlock Customers Description of Changes and a Response to Comments September 24, 2012 Background and Description of Changes:...

  20. CET2001 Customer Led Network Revolution (Smart Grid Project)...

    Open Energy Info (EERE)

    in Europe Smart Grid Projects - Smart Meter and AMI Smart Grid Projects - Grid Automation Distribution Smart Grid Projects - Home application Smart Grid Projects - Customer...

  1. Nevada Renewable Energy Application For Net Metering Customers...

    Open Energy Info (EERE)

    Renewable Energy Application For Net Metering Customers Jump to: navigation, search OpenEI Reference LibraryAdd to library Form: Nevada Renewable Energy Application For Net...

  2. Customer Value Proposition Smart Grid (KEL) (Smart Grid Project...

    Open Energy Info (EERE)

    Smart Grid Projects Smart Grid Projects in Europe Smart Grid Projects - Smart Meter and AMI Smart Grid Projects - Home application Smart Grid Projects - Customer Behavior...

  3. Making the most of Responsive Electricity Customer. Energy Efficiency...

    Broader source: Energy.gov (indexed) [DOE]

    Making the most of Responsive Electricity Customer. Energy Efficiency and Demand Response: How do we make the most out of using less energy? Making the most of Responsive ...

  4. Ameren Illinois (Electric) - Custom, HVAC and Motor Business...

    Broader source: Energy.gov (indexed) [DOE]

    Water Heaters Chillers Heat Pumps Air conditioners Heat recovery Compressed air Motor VFDs Agricultural Equipment CustomOthers pending approval Other EE Tankless Water...

  5. Home Improvement Catalyst: Strategies for Ongoing Customer Engagement (201)

    Broader source: Energy.gov [DOE]

    Better Buildings Residential Network Peer Exchange Call Series: Home Improvement Catalyst: Strategies for Ongoing Customer Engagement (201), call slides and discussion summary.

  6. Keeping It Simple from the Customer's Perspective - Residential...

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Keeping It Simple from the Customer's Perspective - Residential Program Design Provides information on residential program design, target audiences, marketing strategies, and ...

  7. Services | Department of Energy

    Office of Energy Efficiency and Renewable Energy (EERE) Indexed Site

    Services Services Secretary Ernest Moniz takes a holistic view to diversity, recognizing that the goal of ensuring equal access to participation in the Department's programs and policies comes through in our workforce, our partners, our research, our policies, our education efforts, and our work with the general public. We invite you to browse our website to learn more about the ways we'd like to work with you to support the mission of the Energy Department. Minority Business and Economic

  8. XML Services | OSTI, US Dept of Energy Office of Scientific and Technical

    Office of Scientific and Technical Information (OSTI)

    Information XML Services Science Search Tools Home DOE Collections Journal Sources Library and University Tools U.S. Federal Agencies Global Databases Customized Resources XML data services are currently available from several OSTI collections. The XML Services Manual covers the following products: DOE PagesBeta XML Data Services Manual [674-KB PDF] DOE R&D Accomplishments XML Data Services Manual [157-KB PDF] DOepatents database XML Data Services Manual [0.99-MB PDF] Geothermal

  9. Sandia National Laboratories: Rad-Hard Electronics and Trusted Services

    Broader source: All U.S. Department of Energy (DOE) Office Webpages (Extended Search)

    Rad-Hard Electronics and Trusted Services Sensors Sandia's Microsystems Center affords access to trusted resources and facilities for research and development, design, layout, fabrication, characterization, packaging, and test Custom Solutions Trusted Electronic Microsystems The Sandia National Laboratories Microsystems Engineering and Sciences Applications (MESA) complex has achieved Defense MicroElectronics Activity (DMEA) Category 1A Trust Accreditation for trusted services including design,

  10. Ancillary Services Provided from DER

    SciTech Connect (OSTI)

    Campbell, J.B.

    2005-12-21

    Distributed energy resources (DER) are quickly making their way to industry primarily as backup generation. They are effective at starting and then producing full-load power within a few seconds. The distribution system is aging and transmission system development has not kept up with the growth in load and generation. The nation's transmission system is stressed with heavy power flows over long distances, and many areas are experiencing problems in providing the power quality needed to satisfy customers. Thus, a new market for DER is beginning to emerge. DER can alleviate the burden on the distribution system by providing ancillary services while providing a cost adjustment for the DER owner. This report describes 10 types of ancillary services that distributed generation (DG) can provide to the distribution system. Of these 10 services the feasibility, control strategy, effectiveness, and cost benefits are all analyzed as in the context of a future utility-power market. In this market, services will be provided at a local level that will benefit the customer, the distribution utility, and the transmission company.