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Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


1

Knowledge Innovation System and Customer Impact of Knowledge-Intensive Business Services  

Science Conference Proceedings (OSTI)

Following the development of economy, the service industry has already exceeded the manufacturing industry and has been one country's leading industry. Providing knowledge is the service way of Knowledge-Intensive business services (KIBS). KIBS are the ... Keywords: knowledge-intensive business service, knowledge innovation, innovation system, customer influence

Jun Tao

2012-10-01T23:59:59.000Z

2

Customer A arrives at a service facility with 3 servers at time t = 0 and finds all the servers are busy and 4 other customers waiting for service in the queue. The service discipline is  

E-Print Network (OSTI)

state is defined as n, the number of total customers in the queue, n = 0, 1, 2, · · · , 8. The stateQuestion 1 Customer A arrives at a service facility with 3 servers at time t = 0 and finds all the servers are busy and 4 other customers waiting for service in the queue. The service discipline is FCFS

Shihada, Basem

3

Managing Business Customer Satisfaction with an Eye Toward the Bottom Line: Results from the San Antonio City Public Service Oversample of the C/I BASICS Study  

Science Conference Proceedings (OSTI)

The goal of the national commercial/industrial BASICS project is to help electric distribution utilities make resource allocation decisions that optimize business customer satisfaction while minimizing costs. In addition to the national effort, San Antonio City Public Service (CPS) sponsored an oversample in their service territory of the national BASICS study to better understand how CPS commercial and industrial customers differ from national business customers. This report discusses the results of the...

2004-12-16T23:59:59.000Z

4

Customer Services Handbook, 2010, Office of Administration |...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Customer Services Handbook, 2010, Office of Administration Customer Services Handbook, 2010, Office of Administration Customer Services Handbook Customer Services Handbook, 2010,...

5

Customer Service Plan  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Customer Service Plan Department of Energy Customer Service Plan - 2011 1 A Message from the Secretary Over the past two and a half years, the Obama Administration and the Department of Energy have worked to make the federal government more open for the American public and its own employees. Through these efforts, we have significantly expanded the amount and breadth of information available online about our programs and services. We have also transformed the way we communicate with the public by relaunching Energy.gov, making it an interactive, streamlined information platform. In April, President Obama directed federal agencies to take this ongoing effort one step further and establish Customer Service Plans, improving the public's interactions with the

6

Santee Cooper- Business Custom Rebate (South Carolina)  

Energy.gov (U.S. Department of Energy (DOE))

Santee Cooper has developed a Business Custom Rebate as part of their Reduce the Use: Business Prescriptive Rebate Program, which was designed to reduce a business's overall electricity use.

7

Ameren Illinois (Electric) - Custom, HVAC, and Motor Business...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Custom, HVAC, and Motor Business Efficiency Incentives Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency Incentives Eligibility Commercial Industrial...

8

CUSTOMIZATION AS A BUSINESS MODEL FOR ONLINE NEWSPAPERS  

E-Print Network (OSTI)

The evolving IS literature on business models for digital products assumes that the positive feedback effect will lead to price competition and biased concentration of the market. In theory, this will require companies to either differentiate or customize their products and services. In this paper we propose an empirical investigation of customization as a lock-in business strategy for online newspapers in a homogenous and well-developed market. We explore approaches taken to customization and evaluate their impact on revenue generation of online newspapers. Our empirical tests with data from 42 online versions showed that mainly experienced, nationwide online newspapers applied customization. We determined two main customization approaches for online newspapers, customer and process oriented customization. Interestingly, only the degree of process customization was an important predictor and moderator of revenue having a significant interaction effect on the impact of the number of both customers and editorial staff on revenue. Contrary to our main hypothesis that customization should help in increasing customer lock-in through personalization or versioning, the majority of online newspapers seemed to concentrate mainly on process customization in order to serve a maximal number of different types of customers and to increase their revenue. The promising positive effects of customization strengthen our belief that customization could be an effective business model for online newspapers.

Markku Sksjrvi; Teemu Santonen; Markku Sksjrvi; Teemu Santonen; Markku Sksjrvi; Teemu Santonen

2003-01-01T23:59:59.000Z

9

Department of Energy Customer Service Plan | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Customer Service Plan Customer Service Plan Department of Energy Customer Service Plan The U.S. Department of Energy (DOE) strives to ensure America's security and prosperity by addressing its energy, environmental, and nuclear challenges through transformative science and technology solutions. Through this work, the Department serves a range of internal and external customers including DOE's employee and contractor workforce, students, scientists and researchers, businesses and other branches of federal, state and local government, among many others. With this diverse audience in mind, the Department of Energy's Customer Service Plan focuses on improving customers' access to user-friendly, effective information and resources. DOE_Customer_Service_Plan.pdf More Documents & Publications

10

Ameren Illinois (Electric) - Custom, HVAC, and Motor Business...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency Incentives Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency Incentives < Back...

11

Office of Headquarters Procurement Services - Employee Customer Service  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Office of Headquarters Procurement Services - Employee Customer Office of Headquarters Procurement Services - Employee Customer Service Standards Office of Headquarters Procurement Services - Employee Customer Service Standards CUSTOMER FOCUS The Office of Headquarters Procurement Services (MA-64) serves a variety of customers in the performance of its acquisition and financial assistance mission. Primary among its many customers is each of the Department of Energy Headquarters program offices. MA-64 continually seeks to improve service to its customers, by prioritizing its workload through a better understanding of customer needs; providing effective assistance in the development of quality procurement request packages; improving the timeliness of procurement transactions through the establishment of mutually agreeable transaction milestone

12

Customized geospatial workflows for e-government services  

Science Conference Proceedings (OSTI)

The past decade has experienced a phenomenal growth in the electronic delivery of business services. This has led to an elevation in the expectations of citizens for fast and efficient delivery of governmental services. Recently, workflow systems have ... Keywords: customization, decision support, e-government services, geospatial workflow

Richard D. Holowczak; Soon Ae Chun; Francisco J. Artigas; Vijayalakshmi Atluri

2001-11-01T23:59:59.000Z

13

IBM Global Business Services Supply Chain Management Executive Report  

E-Print Network (OSTI)

and services to customers. To meet customers' business intelligence needs, the Teradata Purpose-Built Platform-driven business intelligence. In addition to price and performance, customers can benefit from an operating.teradata.com. Teradata is a trademark or registered trademark of Teradata Corporation in the United States and other

14

Trustworthy Customer Services | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Trustworthy Customer Services Trustworthy Customer Services Trustworthy Customer Services January 15, 2014 8:30AM EST to January 16, 2014 4:00PM EST Registration link: CHRIS 002452/0001$400.00 Course Type: Classroom Course Location: Forrestal RM GH-043 Course Description: In this interactive course, participants learn how to improve their customer service skills to build stronger and more effective relationships with customers, and to improve their overall individual and organizational effectiveness. Participants learn how to identify customers and their needs, and learn the fundamental attributes of strong customer service skills. The course uses a series of mini case studies and individual assessments to help participants focus on the steps they need to take to provide exceptional customer service. Participants receive a set of

15

Reinventing information services to increase customer satisfaction  

Science Conference Proceedings (OSTI)

In this paper, the author presents her view of the role of an information service and proposes means of improving information customer service and satisfaction. The emphasis of the paper is on placing the primary value on the information customer rather than on the information itself. After receiving a request for information, the information service should strive for speed and accuracy of service to provide full-text sources in a language and format convenient to the customer. The author stresses that information professionals need to re-evaluate their roles to correctly assess and rectify customers` information deficiencies.

Madison, J.E.

1993-12-01T23:59:59.000Z

16

Small businesses selected for nuclear waste services  

NLE Websites -- All DOE Office Websites (Extended Search)

Small businesses selected for nuclear waste services Small businesses selected for nuclear waste clean-up services Northern New Mexico businesses compete for up to 200 million in...

17

21st Century Customers: Volume 2: Business and Commerce  

Science Conference Proceedings (OSTI)

Understanding and meeting the evolving needs of business customers could be critical to the future prosperity of energy enterprises. This report examines five significant commercial sector businesses that are undergoing dramatic changes in their markets and relationships to consumers -- retail and food, wholesaling and warehousing, offices, health care, and education. The report provides a companion to Volume 1, 21st Century Customers: Volume 1: Industry and Manufacturing, covering the evolving needs of ...

1999-02-10T23:59:59.000Z

18

Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency Incentives Ameren Illinois (Electric) - Custom, HVAC, and Motor Business Efficiency Incentives < Back Eligibility Commercial Industrial Multi-Family Residential Nonprofit Savings Category Other Heating & Cooling Commercial Heating & Cooling Cooling Home Weatherization Construction Commercial Weatherization Design & Remodeling Manufacturing Sealing Your Home Ventilation Heat Pumps Heating Appliances & Electronics Commercial Lighting Lighting Water Heating Maximum Rebate $600,000/year/facility. Incentives $1-$200,000: paid at 100% Incentives $200,000-$600,000: paid at 50% Custom: 50% of incremental cost Retro-Commissioning: $200,000/year/facility; $100,000/project Leak Survey: $10,000

19

Manufacturers use of business services  

SciTech Connect

This paper summarized findings from a Colorado and Utah survey of manufacturing and business service establishments which provided information on the use of business services among different types of firms in this interior region of the United States. The paper provides information which helps to shed light on various areas of inquiry on the relationship between manufacturers and producer services, but certainly calls for additional investigation. Most of the findings are consistent with those found by studies in other areas. Manufacturers are not a major source of sales for business service firms and the availability of business services is not cited as an important location consideration for manufacturers. Given the strong mining and agricultural sectors in these states, the fact that so little trade was with the primary sector may have been surprising. However, most of the responses in the surveys were from the urban areas of Denver and Salt Lake City. One of the hypotheses in the literature, as defined by Perry and Goe, concerns whether the growth in business services and the decline in manufacturing employment is a result of the trend toward the use of contracted services by manufacturers. The aggregate results of the study do not provide much evidence to support the proposition that this occurs. However, the results show that the larger firms internalize certain specialized business services more so than the smaller firms. The greater use company-provided legal services by the larger manufacturers is a case in point. This finding is consistent with Scott`s finding in the printed circuits industry in which larger establishments provided more functions internally than did the smaller establishments. In the case of engineering, architectural, and business management services it appears that many smaller manufacturers do not use such services at all, but that the larger establishments have more needs for professional services.

Calzonetti, F. [West Virginia Univ., Morgantown, WV (United States); Allison, T. [Argonne National Lab., IL (United States)

1992-12-31T23:59:59.000Z

20

Customer Services Handbook, 2010, Office of Administration  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Service Handbook March 2010 Message from the Director... For all of us in the Office of Administration, our priority is to provide a safe, healthy, and energy-efficient workplace for all of our Headquarters colleagues. Equally important, we are a service organization whose core mission is to provide critical support to the Department of Energy program offices. My goals for us are to provide the highest quality of customer

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


21

Missouri River Energy Services (23 Member Cooperatives) - Business Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Missouri River Energy Services (23 Member Cooperatives) - Business Missouri River Energy Services (23 Member Cooperatives) - Business Energy Efficiency Rebate Missouri River Energy Services (23 Member Cooperatives) - Business Energy Efficiency Rebate < Back Eligibility Commercial Savings Category Heating & Cooling Commercial Heating & Cooling Heating Cooling Manufacturing Other Appliances & Electronics Heat Pumps Commercial Lighting Lighting Water Heating Program Info State Minnesota Program Type Utility Rebate Program Rebate Amount Varies by technology Provider Missouri River Energy Solutions Bright Energy Solutions offers energy efficiency cash incentive programs to [http://www.dsireusa.org/incentives/incentive.cfm?Incentive_Code=MN170F&r... residential] and business customers of municipal utilities that are members

22

COSS Service Bureau Advanced Billing and Customer Systems  

Science Conference Proceedings (OSTI)

This report is for energy companies whose business focus is market share. To achieve market share, these companies will need to build a "front office" that converts prospects into customers and achieves a high degree of customer satisfaction.

1998-12-28T23:59:59.000Z

23

Winning in the emerging energy services business  

SciTech Connect

The energy services industry is about to experience major changes, driven largely by new customer needs and the push by existing players and new entrants to respond to those needs. The experience of other industries that have gone through similar changes suggests that initiative and prompt action in developing strategies and capabilities will pay off handsomely. As companies of all kinds are looking for alternatives to traditional utility services, new suppliers are stepping in to meet some of their needs. Well over 200 new entrants have filed the necessary FERC paperwork to become {open_quote}power{close_quote} marketers,` including potentially powerful players such as major oil companies (e.g., Amoco), gas marketers (e.g., Enron, Coastal, Clearinghouse), and Wall Street firms (e.g., Morgan Stanley, AIG). Indeed, some intriguing alliances (e.g., Duke/Louis Drefus, Shell/Tejas/Bankers Trust) have emerged to bring together complementary skills for attacking this emerging opportunity. All this activity is but a surface-level indicator of a sea change in the utilities business, with huge implications for incumbent players. Playing to win will require a fundamental shift in business mindset, from a service-area-focused, regulation-driven, vertically integrated utility to a regional/national-market-focused, customer-driven, energy services company. Those utilities who move quickly and effectively to implement the new paradigm could emerge as the energy services providers of the future, with an opportunity to play in a competitive but much larger energy services market. Those who don`t will likely end up being bought or restructured, or simply hanging on as regulated commodity distributors.

Kamat, D. [McKinsey & Co., Washington, DC (United States)] [McKinsey & Co., Washington, DC (United States); Ostrowski, K. [McKinsey & Co., Cleveland, OH (United States)] [McKinsey & Co., Cleveland, OH (United States); Stuebi, R. [McKinsey & Co., San Francisco, CA (United States)] [McKinsey & Co., San Francisco, CA (United States)

1996-08-01T23:59:59.000Z

24

SC-CH FACTS Customer Service  

NLE Websites -- All DOE Office Websites (Extended Search)

SC-CH FACTS SC-CH FACTS Customer Service Office of Communications P (630) 252-2110 F (630) 252-9473 Address 9800 South Cass Ave. Argonne, Illinois 60439 Websites Chicago Office www.ch.doe.gov Office of Science http://science.energy.gov/ U.S. Department of Energy http://energy.gov/ CH Factoids Who We Are ... Our Mission The Office of Science - Chicago Office (SC-CH) is a field office of the U.S. Department of Energy (DOE), a Cabinet-level agency with

25

Customer Service Specialist Job Number: 54844874  

E-Print Network (OSTI)

. The credit company is able to link a customer's identification number with 1 A discussion of signatures can: identification numbers for the customer, the customer's credit company, and the merchant; the amount customers' identities. ffl The credit company will not know what customers buy. Security is implemented

Heller, Barbara

26

Administrative Business Service Center University Financial Services  

E-Print Network (OSTI)

Professional 6-8259 Holly LeBlanc Business Support Generalist 6-1300 Jacquelyn Beauregard Business Support

Hayden, Nancy J.

27

Office of Headquarters Procurement Services - Employee Customer...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

and timely. - MA-64 contracting personnel will set appropriate notifications within STRIPES so that applicable MA-64 customers will be notified as a procurement transaction...

28

Customer research, customer-driven design, and business strategy in Massively Multiplayer Online Games  

E-Print Network (OSTI)

This thesis is a part of an exploration of how the relationships between the customers of Massively Multiplayer Online Games (MMOGs) shape customer experience, and can be used to diminish customer churn and improve customer ...

Andrivet, Sbastien

2007-01-01T23:59:59.000Z

29

Energy Crossroads: Businesses, Products & Services | Environmental Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

Businesses, Products & Services Businesses, Products & Services Suggest a Listing Consulting and Research A-TEC Energy Corp. A-TEC Energy Corp. is an energy consulting and services company that provides a variety of administrative, technical, field and support services for its primarily investor-owned utility clients, always customizing its services to meet the specific needs of the projects for which we are retained. AboutSavingHeat.com A consulting and contracting company that blends the art of home comfort with the science of home energy efficiency. AM Conservation Group, Inc. AM Conservation Group, Inc. has been a manufacturer and distributor of weatherization and energy conserving products since 1989. They offer a line

30

Comparative Attitudes Toward Utility Services: Mass Business Satisfaction with Utility Performance  

Science Conference Proceedings (OSTI)

This report is part of the Understanding Energy Markets research initiative. It is the third in a series of three reports supported by EPRIsolutions that examine the mass business marketplace -- an aggregate of small and medium commercial and industrial customers, which represent 4.4 million facilities, 40 billion square feet of enclosed space and $50 billion in electricity sales. It specifically investigates the service performance ratings mass business customers give their current electric provider, co...

2000-10-31T23:59:59.000Z

31

USDA Rural Business-Cooperative Service Notice of Funding Availability...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

USDA Rural Business-Cooperative Service Notice of Funding Availability USDA Rural Business-Cooperative Service Notice of Funding Availability 2012 RBOG NOFA0.pdf More Documents &...

32

US Energy Service Company Industry: History and Business Models...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

and Business Models US Energy Service Company Industry: History and Business Models Information about the history of US Energy Service Company including industry history,...

33

Duke Energy Business Services LLC | Open Energy Information  

Open Energy Info (EERE)

Duke Energy Business Services LLC Jump to: navigation, search Name Duke Energy Business Services LLC Place Charlotte, NC References SGIC1 No information has been entered for this...

34

Redefining Customer Service is Essential to Modernizing Grid | Department  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Redefining Customer Service is Essential to Modernizing Grid Redefining Customer Service is Essential to Modernizing Grid Redefining Customer Service is Essential to Modernizing Grid December 13, 2010 - 2:44pm Addthis Patricia A. Hoffman Patricia A. Hoffman Assistant Secretary, Office of Electricity Delivery & Energy Reliability What does this mean for me? Utilities should be communicating to you about projects to modernize the grid that are effecting you. When was the last time you talked to your electricity provider about something besides a service or billing problem? Put another way, does your utility ask for your opinion on its plans for the future? Do you feel like your concerns are heard? There has been a lot of news lately about projects that focus on modernizing the electric grid, with some of it focused on legitimate

35

Smarter Meters Help Customers Budget Electric Service Costs  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Tri-State Smart Grid Investment Grant Tri-State Smart Grid Investment Grant 1 Tri-State's service area includes parts of Fannin County, Georgia; Polk County, Tennessee; and Cherokee County, North Carolina. Smarter Meters Help Customers Budget Electric Service Costs Tri-State Electric Membership Cooperative (Tri-State) is a distribution rural electric cooperative that primarily serves more than 12,000 rural customers, many of whom have low-incomes living at or near poverty level across a multi-state region (see map). Under their smart grid project, Tri-State has replaced conventional electromechanical meters with solid-state smart meters and implemented advanced electricity service programs in order to give customers greater control over their energy use and costs.

36

Categorical Exclusion Determinations: Environmental Management Consolidated Business Service Center  

Energy.gov (U.S. Department of Energy (DOE))

Categorical Exclusion Determinations issued by Environmental Management Consolidated Business Service Center.

37

Matching customer requests to service offerings in real-time  

Science Conference Proceedings (OSTI)

Classic request-response Service-oriented architecture (SOA) has reached a level of maturity where SOA inspired extensions are enabling new and creative domains like the Internet of Things, real-time business or real-time Web. These new domains impose ... Keywords: SOA, complex event processing, mediation, nonfunctional properties, service selection

Marcel Tilly; Stephan Reiff-Marganiec

2011-03-01T23:59:59.000Z

38

Service bulletin inventory management and modeling for aerospace parts in customer service organization  

E-Print Network (OSTI)

The Customer Service department of United Technology Corporation (UTC) Aerospace System is primarily responsible for providing spare parts, repair services, training, and technical support for products that UTC Aerospace ...

Pardede, Erna K. (Erna Kertasasmita)

2013-01-01T23:59:59.000Z

39

Ameren Illinois (Electric)- Custom, HVAC, and Motor Business Efficiency Incentives  

Energy.gov (U.S. Department of Energy (DOE))

Prescriptive rebates are available for many HVAC and motor efficiency improvements. Pre-approval is required for all rebates. The programs are available only to non-residential customers that...

40

The Voice of Our Customers Student Fiscal Services  

E-Print Network (OSTI)

Cashier Lobby (88%) and via Catalyst On-Line (12%) · Available for 37 Days with 1,043 customer responses: Appreciate the service, quick, accessible and easy to use · Communication: Convenient Live Chat, helpful improvements may be possible in the back-end process. · Payment Processing: SFS works closely with contracted

Kaminsky, Werner

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


41

Virtual Machine Services: An Opportunity for Hardware Customization  

E-Print Network (OSTI)

of transistor count, which is leading to archi- tecture heterogeneity and customization. (2) Software developers (Virtual Machine), which executes services such as profiling, compilation, scheduling, and memory for potential improvements in energy through the use of hardware heterogeneity. This paper uses systematic

McKinley, Kathryn S.

42

DOE Awards Small Business Contract for Support, Planning Services...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Support, Planning Services to Office of Environmental Management DOE Awards Small Business Contract for Support, Planning Services to Office of Environmental Management February 1,...

43

A Historical Perspective and Business Model for Load Response Aggregation Based on Priority Service  

E-Print Network (OSTI)

A Historical Perspective and Business Model for Load Response Aggregation Based on Priority Service] limits consumption during peak demand periods and is set by the customer according to a rate agreements of a colored light indicator which tariff is active. In its June 17, 1985 issue Electric Utility Week published

Oren, Shmuel S.

44

Duke Energy Business Services LLC | Open Energy Information  

Open Energy Info (EERE)

Duke Energy Business Services LLC Duke Energy Business Services LLC (Redirected from Duke Energy Business Services, LLC) Jump to: navigation, search Name Duke Energy Business Services LLC Place Charlotte, NC References SGIC[1] No information has been entered for this organization. Add Organization This article is a stub. You can help OpenEI by expanding it. Duke Energy Business Services LLC Smart Grid Project was awarded $200,000,000 Recovery Act Funding with a total project value of $688,480,400.Duke Energy Business Services, LLC Smart Grid Demonstration Project was awarded $21,806,232 Recovery Act Funding with a total project value of $43,612,464. References ↑ SGIG Category Retrieved from "http://en.openei.org/w/index.php?title=Duke_Energy_Business_Services_LLC&oldid=292898"

45

KPaul A Service Disabled Veteran-Owned Small Business  

NLE Websites -- All DOE Office Websites (Extended Search)

KPaul A Service Disabled Veteran-Owned Small Business Jennifer Muth's initial phone call put her in touch with Ann Riley, Sandia's Business Point of Contact. "I work with all new...

46

Toward a business model reference for interoperability services  

Science Conference Proceedings (OSTI)

The importance of interoperability for businesses is undoubted. After an evolution from electronic data interchange to interoperability in electronic business and enterprise interoperability both the scientific and the practitioners' community are today ... Keywords: Business model, Case study, Design artifact, Enterprise interoperability, Interoperability service utilities, Reference model

Boris Otto, Verena Ebner, Ehsan Baghi, Ran M. Bittmann

2013-10-01T23:59:59.000Z

47

Design Methodology for Web Services and Business Processes  

Science Conference Proceedings (OSTI)

E-business is shifting attention from component based to web service based applications. Most enterprises spend most of their time assembling applications by consuming web services rather than worrying about the design principles underlying them, their ...

Mike P. Papazoglou; Jian Yang

2002-08-01T23:59:59.000Z

48

Research on Human Capital in Knowledge-Intensive Business Services  

Science Conference Proceedings (OSTI)

Knowledge-intensive business services are the main participants in the knowledge-based economy. Knowledge creation, spread and accumulation are strategic methods for KIBS to remain competitive. For KIBS, the achievement of its value is based on activities ... Keywords: knowledge-intensive business services, human capital, staff role conversion mode, team management mode

Jun Tao

2012-10-01T23:59:59.000Z

49

Impact of information and communications technologies on residental customer energy services  

Science Conference Proceedings (OSTI)

This study analyzes the potential impact of information and communications technologies on utility delivery of residential customer energy services. Many utilities are conducting trials which test energy-related and non-energy services using advanced communications systems.

Goldman, C.; Kempton, W.; Eide, A.; Iyer, M. [and others

1996-10-01T23:59:59.000Z

50

IBM Global Business Services IBM Institute for Business Value  

E-Print Network (OSTI)

were satisfied with leaving all the decisions about their energy supply to their trusted providers radically redefining that relationship. Our recent surveys of 1,900 energy consumers and nearly 100 industry past, as long as the energy flowed when and where required, residential and small commercial customers

51

Smarter Meters Help Customers Budget Electric Service Costs  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

1) two-way communications which allow customers to monitor their electricity consumption and take steps to better manage their electric bills; 2) a voluntary, pre-payment...

52

US Energy Service Company Industry: History and Business Models  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Energy Service Company Industry: Energy Service Company Industry: History and Business Models Don Gilligan President, NAESCO May 6, 2011 Overview of Presentation * US ESCO industry evolution: Five phases * Business models in each phase * Financing models in each phase * Factors that forced change to next phase * Lessons learned US ESCO Industry: Five Phases * Pre-1985: The Beginning of Large-scale Energy Efficiency (EE) * 1985-1995: Early ESCo experience * 1995-2000: Consolidation and Growth * 2000-2004: Setbacks * 2004 - present: Growth and new services Beginning of EE: pre-1985 * Federal government mandates utilities to provide energy conservation * Business model: ESCOs provide services - Energy audits, arranging contracting, etc. * Finance model: fee for service - Utilities pay ESCOs for services

53

Agent Action: Business Cases with Individualised Information Services in a Business Intelligence Context  

Science Conference Proceedings (OSTI)

Information services for Business Intelligence are becoming more integrated in day-to-day operations. This paper describes how the use of intelligent agent-enabled decision support in conjunction with the organisational trends of more dispersed and decentralised ... Keywords: Agent-enabled decision support, Business Intelligence, Competitive Intelligence, Knowledge Management, Community-of-Practice, Personalisation

Fredric Landqvist; Kalevi Pessi

2004-01-01T23:59:59.000Z

54

Customer Equilibrium and Optimal Strategies in an M/M/1 Queue with Dynamic Service Control  

E-Print Network (OSTI)

We consider the problem of customer equilibrium strategies in an M/M/1 queue under dynamic service control. The service rate switches between a low and a high value depending on system congestion. Arriving customers do not observe the system state at the moment of arrival. We show that due to service rate variation, the customer equilibrium strategy is not generally unique, and derive an upper bound on the number of possible equilibria. For the problem of social welfare optimization, we numerically analyze the relationship between the optimal arrival rate, which maximizes the overall welfare of the customers, and the equilibrium ones as a function of various parameter values. We finally derive analytic solutions for the special case where the service rate switch occurs when the queue ceases to be empty.

Dimitrakopoulos, Y

2011-01-01T23:59:59.000Z

55

Estimated Value of Service Reliability for Electric Utility Customers in the United States  

SciTech Connect

Information on the value of reliable electricity service can be used to assess the economic efficiency of investments in generation, transmission and distribution systems, to strategically target investments to customer segments that receive the most benefit from system improvements, and to numerically quantify the risk associated with different operating, planning and investment strategies. This paper summarizes research designed to provide estimates of the value of service reliability for electricity customers in the US. These estimates were obtained by analyzing the results from 28 customer value of service reliability studies conducted by 10 major US electric utilities over the 16 year period from 1989 to 2005. Because these studies used nearly identical interruption cost estimation or willingness-to-pay/accept methods it was possible to integrate their results into a single meta-database describing the value of electric service reliability observed in all of them. Once the datasets from the various studies were combined, a two-part regression model was used to estimate customer damage functions that can be generally applied to calculate customer interruption costs per event by season, time of day, day of week, and geographical regions within the US for industrial, commercial, and residential customers. Estimated interruption costs for different types of customers and of different duration are provided. Finally, additional research and development designed to expand the usefulness of this powerful database and analysis are suggested.

Sullivan, M.J.; Mercurio, Matthew; Schellenberg, Josh

2009-06-01T23:59:59.000Z

56

Sense & Response Service Architecture (SARESA): An Approach towards a Real-time Business Intelligence  

E-Print Network (OSTI)

in the area of Business Intelligence of IT software and methods) in 2002 and CEO since January 2005, Scott the largest segment. CIO Magazine states that "53 percent of customers have not realized business value

Song, Il-Yeol

57

DOE GC Joins Customs Service Trade Data System to Strengthen Enforcement  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

GC Joins Customs Service Trade Data System to Strengthen GC Joins Customs Service Trade Data System to Strengthen Enforcement Effort DOE GC Joins Customs Service Trade Data System to Strengthen Enforcement Effort February 14, 2011 - 5:48pm Addthis The Department of Energy today announced that its Office of the General Counsel has joined the Board of Directors of the International Trade Data System, and now has access to the U.S. Customs and Border Protection "Automated Commercial Environment." This provides DOE with real-time information on imported products subject to DOE's energy conservation regulations. The Department will now be able more easily to identify products imported in violation of its energy conservation regulations thus ensuring that foreign manufacturers have to follow the same rules as

58

A Fuzzy Classification Model for Online Customers  

E-Print Network (OSTI)

Building and maintaining customer loyalty are important issues in electronic business. By providing customer services, sharing cost benefits with online customers, and rewarding the most valued customers, customer loyalty and customer equity can be improved. With conventional marketing programs, groups or segments of customers are typically constituted according to a small number of attributes. Although corresponding data values may be similar for two customers, they may fall into different classes and be treated differently. With the proposed fuzzy classification model, however, customers with similar behavior and qualifying attributes have similar membership functions and therefore similar customer values. The paper illustrates how webshops can be extended by a fuzzy classification model. This allows webshop administrators to improve customer equity, launch loyalty programs, automate mass customization and personalization issues, and refine marketing campaigns to maximize the real value of the customers. Povzetek: Razvit je model za dolo?anje lojalnosti internetnih kupcev. 1

Andreas Meier; Nicolas Werro

2007-01-01T23:59:59.000Z

59

Duke Energy Business Services LLC Smart Grid Project | Open Energy  

Open Energy Info (EERE)

Duke Energy Business Services LLC Duke Energy Business Services LLC Country United States Headquarters Location Charlotte, North Carolina Additional Benefit Places Indiana, Ohio Recovery Act Funding $200,000,000.00 Total Project Value $688,480,400.00 Coverage Area Coverage Map: Duke Energy Business Services LLC Smart Grid Project Coordinates 35.2270869°, -80.8431267° Loading map... {"minzoom":false,"mappingservice":"googlemaps3","type":"ROADMAP","zoom":14,"types":["ROADMAP","SATELLITE","HYBRID","TERRAIN"],"geoservice":"google","maxzoom":false,"width":"600px","height":"350px","centre":false,"title":"","label":"","icon":"","visitedicon":"","lines":[],"polygons":[],"circles":[],"rectangles":[],"copycoords":false,"static":false,"wmsoverlay":"","layers":[],"controls":["pan","zoom","type","scale","streetview"],"zoomstyle":"DEFAULT","typestyle":"DEFAULT","autoinfowindows":false,"kml":[],"gkml":[],"fusiontables":[],"resizable":false,"tilt":0,"kmlrezoom":false,"poi":true,"imageoverlays":[],"markercluster":false,"searchmarkers":"","locations":[]}

60

Customer service model for waste tracking at Los Alamos National Laboratory  

SciTech Connect

The deployment of any new software system in a production facility will always face multiple hurtles in reaching a successful acceptance. However, a new waste tracking system was required at the plutonium processing facility at Los Alamos National Laboratory (LANL) where waste processing must be integrated to handle Special Nuclear Materials tracking requirements. Waste tracking systems can enhance the processing of waste in production facilities when the system is developed with a focus on customer service throughout the project life cycle. In March 2010 Los Alamos National Laboratory Waste Technical Services (WTS) replaced the aging systems and infrastructure that were being used to support the plutonium processing facility. The Waste Technical Services (WTS) Waste Compliance and Tracking System (WCATS) Project Team, using the following customer service model, succeeded in its goal to meet all operational and regulatory requirements, making waste processing in the facility more efficient while partnering with the customer.

Dorries, Alison M [Los Alamos National Laboratory; Montoya, Andrew J [Los Alamos National Laboratory; Ashbaugh, Andrew E [Los Alamos National Laboratory

2010-11-10T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


61

ORISE: Delivering Cost Savings and Customer Service with Off-the-Shelf  

NLE Websites -- All DOE Office Websites (Extended Search)

Cost Savings and Customer Service Cost Savings and Customer Service ORISE delivers Cost Savings and Customer Service with Off-the-Shelf Software The Oak Ridge Institute for Science and Education's (ORISE) Scientific Peer Review Program is no different than any other organization striving to do more with less in the current economy. With smaller budgets and faster turnaround needed for proposal reviews, utilizing Web-based collaboration tools to share information is necessary. Therefore, the ORISE team built a project tracking and management system with off-the-shelf products-an immediate cost and time-saver. In a recent example involving the U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy (EERE), ORISE conducted an annual merit review-a complete and objective examination of DOE funded projects

62

The Economics of Customer Lock-In and Market Power in Services  

E-Print Network (OSTI)

Abstract: Many businesses provide aftermarket services, including parts, maintenance, consulting, upgrades and modifications to durable consumer and business equipment. We investigate the effect on the original equipment manufacturer and on consumers if the manufacturer is the only (monopoly) service provider for the equipment it sells. Controlling the service market may be a profitable strategic objective, but there are several possible problems. The firm needs a durable intellectual property advantage to dominate independent service organizations. Even with such an advantage, active competition from vendors of alternate original equipment may force the manufacturer to dissipate service profits through equipment market competition to obtain market share. Further, the courts appear to be sympathetic to antitrust claims against manufacturers when they attempt to extend their proprietary control over one component of service to monopoly control overall all service provision. We also find that reputation effects may prevent manufacturers from fully exploiting their monopoly power in the aftermarket, but that reputation does not generally lead to competitive prices.

Severin Borenstein; Jeffrey K. Mackie-mason; Janet S. Netz; Severin Borenstein; Jeffrey K. Mackie-mason; Janet S. Netz

1993-01-01T23:59:59.000Z

63

Micronotes, LLC : business plan  

E-Print Network (OSTI)

The primary goal of this research was to determine if Micronotes, a start-up company based on an electronic bill-pay service that enables customers to prepay and discount their bills, is a viable business proposition. Here ...

Kinkead, Devon Andrew

2008-01-01T23:59:59.000Z

64

CLASSIFY-Profiles: Volume 4: Designing Energy Services for Commercial and Industrial Customers  

Science Conference Proceedings (OSTI)

In a changing marketplace, utilities will likely need to enhance their revenue streams through the introduction of nontraditional products and services in areas such as power quality, facilities management, energy management, and utility information. This report defines basic information about customer preferences to help utilities develop attractive, profitable, new services for larger commercial and industrial markets. This report is available only to funders of Program 101A or 101.001. Funders may dow...

1996-03-22T23:59:59.000Z

65

Supply Side Management Kit: Service for Energy Suppliers and Process Industry Customers  

Science Conference Proceedings (OSTI)

The Supply Side Management Kit highlights proposed EPRI's services for energy suppliers and process industries in the supply side area. With the onset of electricity deregulation, process industry customers are increasingly looking at reducing energy costs on the supply of energy. The new environment has created significant opportunities for cost-effective purchase, management, generation, utilization, and sale of energy for process industries. This kit discusses the services offered by EPRI to meet its ...

1999-10-28T23:59:59.000Z

66

MINERVA: model driven and service oriented framework for the continuous business process improvement and related tools  

Science Conference Proceedings (OSTI)

The importance and benefits of Business Process Management (BPM) for organizations are nowadays broadly recognized, as not only the business area but also the information technology one are embracing and adopting the paradigm. The implementation of business ... Keywords: business process, business process management (BPM), improvement, model driven development (MDD), service oriented computing (SOC)

Andrea Delgado; Francisco Ruiz; Ignacio Garca-Rodrguez de Guzmn; Mario Piattini

2009-11-01T23:59:59.000Z

67

The impact of business orientations on customer loyalty. An empirical study using a case study approach.  

E-Print Network (OSTI)

??Customer loyalty is considered to be critically important to growth, profitability and sustainability. It has received much attention by practitioner and managers. However, some important (more)

Khan, Osman

2009-01-01T23:59:59.000Z

68

Busy period, time of the first loss of a customer and the number of customers in $ M^{\\varkappa}|G^{\\delta}|1|B$  

E-Print Network (OSTI)

A two-sided exit problem is solved for a difference of a compound Poisson process and a compound renewal process. More precisely, the Laplace transforms of the joint distribution of the first exit time, the value of the overshoot and the value of a linear component at this instant are found. Further, we study the process reflected in its supremum. We determine the main two-boundary characteristics of the process reflected in its supremum. These results are then applied for studying the $ M^{\\varkappa}|G^{\\delta}|1|B$ system. We derive the distribution of a busy period and the numbers of customers in the system in transient and stationary regimes. The advantage is that these results are in a closed form, in terms of resolvent sequences of the process.

Kadankova, Tetyana; Veraverbeke, Noel

2011-01-01T23:59:59.000Z

69

MSTC - Microsystems Science, Technology, and Components - Custom  

NLE Websites -- All DOE Office Websites (Extended Search)

Custom Microsystems Solutions Custom Microsystems Solutions Microsystems Home Custom Microsystems Solutions Microsystems R&D Services Capabilities and Technologies Facilities Trusted Microsystems General Info About Us Awards Contacts Doing Business with Us Fact Sheets MESA News Custom Microsystems Solutions ASICS Chemical/Bio Sensors Custom Discretes MEMS Compound Semiconductors The breadth and depth of expertise, capabilities and facilities allows Sandia's Microsystems Center the flexibility to provide custom microsystem-based solutions. By integrating a diverse base of technologies, design expertise, and fabrication options we are able to develop unique solutions for the challenging and wide-ranging problems of today. Application-Specific Integrated Circuits (ASICs) Digital ASIC Mixed-Signal ASIC

70

Estimated Value of Service Reliability for Electric Utility Customers in the United States  

E-Print Network (OSTI)

Customers Number of Observations by Region, Company, Season,Customers Number of Observations by Region, Company, Season,1. Residential Customers Number of Cases by Region, Company,

Sullivan, M.J.

2009-01-01T23:59:59.000Z

71

Estimated Value of Service Reliability for Electric Utility Customers in the United States  

E-Print Network (OSTI)

Commercial and Industrial Customers Number of ObservationsCommercial and Industrial Customers Number of ObservationsTable 5-1. Residential Customers Number of Cases by Region,

Sullivan, M.J.

2009-01-01T23:59:59.000Z

72

Customer Satisfaction and Network Experience in Mobile Telecommunications Dejan Radosavljevik DRADOSAV@LIACS.NL  

E-Print Network (OSTI)

need to write a program that calculates a customer's bill for a local cable company. There are two customer. The program should also ask the user for the number of premium channels to which the customer subscribes and, in the case of business customers, the number of basic service connections. Problem analysis

Putten, Peter van der

73

International Customers  

Science Conference Proceedings (OSTI)

... 2. A description of the purpose (a general description of the goods/services for which the customer is paying). 3. Transfer ...

2013-07-19T23:59:59.000Z

74

Duke Energy Business Services, LLC Smart Grid Demonstration Project | Open  

Open Energy Info (EERE)

Demonstration Project Demonstration Project Jump to: navigation, search Project Lead Duke Energy Business Services, LLC Country United States Headquarters Location Charlotte, North Carolina Recovery Act Funding $21,806,232.00 Total Project Value $43,612,464.00 Coordinates 35.2270869°, -80.8431267° Loading map... {"minzoom":false,"mappingservice":"googlemaps3","type":"ROADMAP","zoom":14,"types":["ROADMAP","SATELLITE","HYBRID","TERRAIN"],"geoservice":"google","maxzoom":false,"width":"600px","height":"350px","centre":false,"title":"","label":"","icon":"","visitedicon":"","lines":[],"polygons":[],"circles":[],"rectangles":[],"copycoords":false,"static":false,"wmsoverlay":"","layers":[],"controls":["pan","zoom","type","scale","streetview"],"zoomstyle":"DEFAULT","typestyle":"DEFAULT","autoinfowindows":false,"kml":[],"gkml":[],"fusiontables":[],"resizable":false,"tilt":0,"kmlrezoom":false,"poi":true,"imageoverlays":[],"markercluster":false,"searchmarkers":"","locations":[]}

75

CLASSIFY-Profiles: Volume 2: Commercial and Industrial Customer Needs and Energy Decision Making  

Science Conference Proceedings (OSTI)

EPRI's CLASSIFY System provides utilities with the information, methods, and tools required to develop customer-driven products and services. Such customer-responsive offerings are crucial to achieving competitive success and high levels of customer satisfaction and loyalty. The Commercial and Industrial CLASSIFY-Profiles identify nine target markets, defined by 22 key customer needs related to business strategies, business operations, and energy operations. This report is available only to funders of Pr...

1995-06-22T23:59:59.000Z

76

Towards e-banking: the evolution of business models in financial services  

Science Conference Proceedings (OSTI)

We explore the evolution of business models over time in five Finnish organisations from the banking, insurance or retail sector. The scope of the banking services to consumers has been extended in traditional banks from basic banking services to asset ...

Anu Bask; Hilkka Merisalo-Rantanen; Markku Tinnila; Theresa Lauraeus

2011-10-01T23:59:59.000Z

77

Behavioural model for a business rules based approach to model services  

Science Conference Proceedings (OSTI)

Service-oriented systems are seen as an IT trend impacting businesses. Successful implementation and maintenance of such systems demands their modelling. However most modern modelling approaches do not have the necessary service abstractions and suitable ...

Ella Roubtsova; Stef Joosten; Lex Wedemeijer

2010-06-01T23:59:59.000Z

78

DOE Selects 8(a) Small Business to Provide Waste Tracking Services |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Selects 8(a) Small Business to Provide Waste Tracking Services Selects 8(a) Small Business to Provide Waste Tracking Services DOE Selects 8(a) Small Business to Provide Waste Tracking Services November 14, 2013 - 12:00pm Addthis Media Contact Bill Taylor, 803-952-8564 Bill.Taylor@srs.gov Cincinnati - The U.S. Department of Energy (DOE) today awarded a competitive small business set-aside contract to Ma-Chis Lower Creek Indian Tribe Enterprises Inc. (Ma-Chis) of Kinston, Alabama to provide DOE Transportation Tracking and Communications (TRANSCOM) Technical Support Services. This Requirements Contract has a value of up to $7.9 million, with a one-year performance period and four-one year extension options. Competition for this work was limited to Small Business Administration (SBA) 8(a) Business Development Firms. The DOE TRANSCOM system continuously monitors and tracks active shipments

79

DSW customers  

NLE Websites -- All DOE Office Websites (Extended Search)

Customer Meetings Environmental Review-NEPA Operations & Maintenance Planning & Projects Power Marketing Rates Customer Meetings Environmental Review-NEPA Operations & Maintenance Planning & Projects Power Marketing Rates Desert Southwest Region's Customer list Use the filters above the customer list to refine your search. Click the "Clear" to reset the list. Western's full list of customers is available on the Western's Customer Web page. Customer Name Customer Type State Region Project Agua Caliente Band of Cahuilla Indians Native American Tribes CA DSW PD Aguila Irrigation District Irrigation Districts AZ DSW CAP Anaheim, City of Municipalities CA DSW BC Arizona Power Authority State Agencies AZ DSW BC Arizona Public Service Company Investor-owned Utilities AZ DSW CAP Azusa, City of Municipalities CA DSW BC Banning, City of Municipalities CA DSW BC

80

The Chiller's Role within a Utility's Marketing Strategy: UsingChiller-Related Products and Services to Win and Retain Customers  

Science Conference Proceedings (OSTI)

Commercial chillers, used in space and industrial process cooling, can comprise as much as 30% of a large office building's electrical load. The selection decisions for a new or replacement chiller (electric versus gas, standard versus high efficiency, thermal storage versus standard cooling) will affect the customer's energy consumption for 20-30 years. This study evaluates specific chiller marketing tactics based on customer needs as well as energy service strategies that take advantage of changes in m...

1998-04-27T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


81

CRSP Customers  

NLE Websites -- All DOE Office Websites (Extended Search)

Colorado River Storage Project Management Center's Customer list Colorado River Storage Project Management Center's Customer list Use the filters above the customer list to refine your search. Click the "Clear" to reset the list. Western's full list of customers is available on the Western's Customer Web page. Customer Name Customer Type State Region Project Acoma Pueblo Native American Tribes NM CRSP SLIP Aggregated Energy Services Cooperatives AZ CRSP SLIP AK-Chin Indian Community Native American Tribes AZ CRSP SLIP Alamo Navajo Chapter Native American Tribes NM CRSP SLIP Albuquerque Operation-DOE Federal Agencies NM CRSP SLIP Arizona Electric Power Cooperative Cooperatives AZ CRSP/DSW SLIP/PD Aspen, City of Municipalities CO CRSP SLIP Aztec, City of Municipalities NM CRSP SLIP

82

Grammar Customization  

Science Conference Proceedings (OSTI)

This paper presents the LinGO Grammar Matrix grammar customization system, a web-based service which elicits typological descriptions of languages and outputs customized grammar fragments which are ready for sustained development into broad-coverage ... Keywords: Grammar engineering, HPSG, Syntax, Typology

Emily M. Bender; Scott Drellishak; Antske Fokkens; Laurie Poulson; Safiyyah Saleem

2010-03-01T23:59:59.000Z

83

News / Events Home > News / Events : News > Business > SGS to Showcase Its Wind Energy Servic...  

E-Print Network (OSTI)

> Business > SGS to Showcase Its Wind Energy Servic... FOCUS ON MORE NEWS SGS to Conduct AWS Certified, Ukraine SGS to Present its Renewable Energy Services at China Wind Power 2010 in Beijing Germany - 29/07/10 SGS to Showcase Its Wind Energy Services at the Husum Wind Energy Trade Fair 2010 in Husum, Germany

84

Mounting effective IT based customer service operations under emergent conditions: Deconstructing myth as a basis of understanding  

Science Conference Proceedings (OSTI)

Recent research studies have revealed how social structures or contexts can lead to unanticipated and dynamic outcomes in IT based activities. However, they have not sufficiently addressed the question of how organizations can act effectively under such ... Keywords: Contradictions, Customer service, Effectiveness, Emergence, IT use, Myth, Rhetorical, Semiotic

Stephen Corea

2006-05-01T23:59:59.000Z

85

DOE Awards Small Business Contract for West Valley NY Services | Department  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Contract for West Valley NY Services Contract for West Valley NY Services DOE Awards Small Business Contract for West Valley NY Services September 26, 2012 - 12:00pm Addthis Media Contact Bill Taylor bill.taylor@srs.gov 803-952-8564 CINCINNATI - The Department of Energy (DOE) today awarded a task order (contract) to Chenega Global Services, LLC of Anchorage, Alaska, for administrative and technical support services at the West Valley Demonstration Project, West Valley, New York. The contract has a one-year performance period with a value of $1.3 million, and contains two one-year extension options with a total value of $4.12 million. Chenega Global Services is a certified small and disadvantaged business under the Small Business Administration. The West Valley Demonstration Project is a former commercial nuclear fuel

86

The use of a hybrid fuzzy-Delphi-AHP approach to develop global business intelligence for information service firms  

Science Conference Proceedings (OSTI)

Due to globalization and saturated domestic markets, information service firms, upon growing to a certain size, gradually focus their business efforts on reaching global markets. In order to reduce business risk in developing international markets, using ... Keywords: Alliance, Business intelligence (BI), Fuzzy analytic hierarchy process (FAHP), Fuzzy modified Delphi method, Information services industry, Modified Delphi approach

Ming-Kuen Chen; Shih-Ching Wang

2010-11-01T23:59:59.000Z

87

Sound Multi-party Business Protocols for Service Networks  

Science Conference Proceedings (OSTI)

Service networks comprise large numbers of long-running, highly dynamic complex end-to-end service interactions reflecting asynchronous message flows that typically transcend several organizations and span several geographical locations. At the communication ...

Michele Mancioppi; Manuel Carro; Willem-Jan Heuvel; Mike P. Papazoglou

2008-12-01T23:59:59.000Z

88

AEP Public Service Company of Oklahoma- Non-Residential Efficiency Rebate Program  

Energy.gov (U.S. Department of Energy (DOE))

Public Services Companys High Performance Business Program pays incentives to customers who install energy efficiency measures such as retrofitting existing equipment, new construction, major...

89

Advanced Metering, Value-Added Services, and Communications-Based Applications for National Account Customers  

Science Conference Proceedings (OSTI)

As the electric utility industry progresses toward deregulation, many different approaches will be used by customers and energy brokers to leverage their buying power through bulk electricity purchases. This report documents interviews with national account customers to determine the advanced information, communications, and metering systems needed to deliver, monitor, and bill such purchases.

1997-04-18T23:59:59.000Z

90

Impact of Information and Communications Technologies on Residential Customer Energy Services  

E-Print Network (OSTI)

Interest in Energy and Non-Energy Services . . . . .Energy-Related and Non-Energy Services . . . . . . . . . . .Komor, P. 1996. Online Energy Services for Commercial En

Goldman, C.; Kempton, W.; Eide, A.; Iyer, M.; Farber, M.; Scheer, R.

1996-01-01T23:59:59.000Z

91

Business  

NLE Websites -- All DOE Office Websites (Extended Search)

Business Business Business1354608000000BusinessSome of these resources are LANL-only and will require Remote Access./No/Questions? 667-5809library@lanl.gov Business Some of these resources are LANL-only and will require Remote Access. Key Resources Reference Organizations Journals Key Resources ABI/INFORM Research: Business periodicals Articles on business conditions, trends, management techniques, marketing, economics, human resources, finance, computers, and more; many with full-text Business.gov : the Business Gateway to Federal Resources Business collections, news National Technology Transfer Center Provides expert experience in a variety of areas, including: Intellectual Property Management, Engineering, Computer/Database Development, etc. RFE: Resources for Economists on the Internet

92

Buildings with Multiple Business and Services: Business Characteristics, Energy-Use Patterns, and Decision Criteria  

Science Conference Proceedings (OSTI)

As the electric industry restructures, providers have an increasing need to understand the energy use and other characteristics of their customers. The multi-use building market, accounting for about 20 percent of commercial electricity and 4 percent of industrial electricity consumed in the U.S., represents a unique marketing challenge to energy providers because of the presence of many individual decision makers. This report is available only to funders of Program 101A or 101.001. Funders may download ...

1998-07-20T23:59:59.000Z

93

Enterprise application reuse: Semantic discovery of business grid services  

Science Conference Proceedings (OSTI)

Web services have emerged as a prominent paradigm for the development of distributed software systems as they provide the potential for software to be modularized in a way that functionality can be described, discovered and deployed in a platform independent ... Keywords: Ontological modeling, Semantic Grid, Semantic search, Service discovery

David Bell; Simone A. Ludwig; Mark Lycett

2007-09-01T23:59:59.000Z

94

Establishing an inventory management process to meet high customer service levels in a vaccines organization  

E-Print Network (OSTI)

Inventory management is a complex aspect of Supply Chain Management that is frequently discussed and debated due to the fact that it has a high impact on customer satisfaction as well as financial performance. This thesis ...

Wonsowicz, Johanna Christine

2010-01-01T23:59:59.000Z

95

Business  

NLE Websites -- All DOE Office Websites (Extended Search)

Environment Feature Stories Public Reading Room: Environmental Documents, Reports LANL Home Phonebook Calendar Video Business businessassetsimagesbusiness-icon.jpg Doing...

96

DOE Awards Small Business Contract for Support, Planning Services to Office  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

DOE Awards Small Business Contract for Support, Planning Services DOE Awards Small Business Contract for Support, Planning Services to Office of Environmental Management DOE Awards Small Business Contract for Support, Planning Services to Office of Environmental Management February 1, 2013 - 12:00pm Addthis Media Contact Bill Taylor, 803-952-8564 bill.taylor@srs.gov Cincinnati - The Department of Energy (DOE) today awarded a $1.5 million contact (task order) to Trinity Engineering Associates, Inc. of Cincinnati, Ohio for planning and support functions for the Office of Environmental Management. The task order was awarded under an Indefinite Delivery/Indefinite Quantity (ID/IQ) Master Contract DE-EM0002032 for a one-year term and two one-year option periods. The work under the task order will be in support of the Environmental Management's Office of Operational Safety and quality

97

Impact of Information and Communications Technologies on Residential Customer Energy Services  

E-Print Network (OSTI)

and cable service, home security and alarm services, andEXECUTIVE SUMMARY towards home security, alarm, monitoringvarious billing options, home security, video, long-distance

Goldman, C.; Kempton, W.; Eide, A.; Iyer, M.; Farber, M.; Scheer, R.

1996-01-01T23:59:59.000Z

98

Business - Forums | Data.gov  

NLE Websites -- All DOE Office Websites (Extended Search)

- Forums - Forums BusinessUSA Data/Tools Apps Challenges Let's Talk BusinessUSA You are here Data.gov » Communities » BusinessUSA Forums Join this Community Forum Topics Replies Last post Apps for entrepreneurs Innovators around the nation are creating apps and views of data to help energize American businesses. Have you seen some of these, like SB Alert, which lets you know when contracting opportunities are available to you? What app would help you to be more efficient in finding, using, and getting government data and services? 2 7 by Prem 2012-05-21 Government data for customer service What type of government data would help you make better decisions or provide better services to your customers? Check out the resources in the Data area and let us know what else you need.

99

Strategies for decommoditizing and internationalizing a prepaid business unit  

E-Print Network (OSTI)

This thesis aims to establish a new strategy for a Brazilian IT service company to leverage the operation of its prepaid business unit in Brazil and overseas. The work starts using the Delta Model to segment the customers, ...

Cavalcanti Machado, Luis Filipe (Luis Filipe Dionisio)

2011-01-01T23:59:59.000Z

100

NIPSCO (Gas) - Business Energy Efficiency Rebate Program (Indiana) |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

NIPSCO (Gas) - Business Energy Efficiency Rebate Program (Indiana) NIPSCO (Gas) - Business Energy Efficiency Rebate Program (Indiana) NIPSCO (Gas) - Business Energy Efficiency Rebate Program (Indiana) < Back Eligibility Commercial Industrial Institutional Local Government Nonprofit Schools State Government Tribal Government Savings Category Heating & Cooling Commercial Heating & Cooling Heating Construction Commercial Weatherization Program Info State Indiana Program Type Utility Rebate Program Rebate Amount Varies NIPSCO, in partnership with Franklin Energy Services, LLC, provides a range of incentive options for its business, government and non-profit customers. Both prescriptive and custom rebates are available to customers who undertake eligible energy efficiency projects at facilities. Retrofit projects consist of the retrofit or replacement of existing equipment or

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


101

Benefits of quantile regression for the analysis of customer lifetime value in a contractual setting: An application in financial services  

Science Conference Proceedings (OSTI)

The move towards a customer-centred approach to marketing, coupled with the increasing availability of customer transaction data, has led to an interest in understanding and estimating customer lifetime value (CLV). Several authors point out that, when ... Keywords: Customer lifetime value, Customer relationship management (CRM), Customer segmentation, Database marketing, Prediction interval, Quantile regression

Dries F. Benoit; Dirk Van den Poel

2009-09-01T23:59:59.000Z

102

Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry  

Science Conference Proceedings (OSTI)

Grounded in the technology-organization-environment (TOE) framework, we develop a research model for assessing the value of e-business at the firm level. Based on this framework, we formulate six hypotheses and identify six factors (technology readiness, ... Keywords: Business Value, Cross-Country Comparison, Electronic Business, Electronic Commerce, Financial Services Industry, Firm Performance, Information Technology Investment, Technology Diffusion, Technology–, Environment Framework, Organization–

Kevin Zhu; Kenneth L. Kraemer; Jason Dedrick

2004-06-01T23:59:59.000Z

103

System on chip design service e-business value maximization through a novel MCDM framework  

Science Conference Proceedings (OSTI)

As the IC (integrated circuit) industry migrates to the System-on-Chip (SOC) era, the SOC design service industry is emerging. Meanwhile, in the past decade, the emergence of Internet has changed the high technology marketing approaches while e-commerce ... Keywords: Analytic Network Process (ANP), Design service, Innovation, Integrated circuit (IC), Semiconductor, Silicon intellectual property (SIP), e-Business model, e-Commerce

Chi-Yo Huang; Gwo-Hshiung Tzeng; Wen-Rong Jerry Ho

2011-07-01T23:59:59.000Z

104

EM Awards Two Large Contracts to Small Businesses for Trucking Services |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Awards Two Large Contracts to Small Businesses for Trucking Awards Two Large Contracts to Small Businesses for Trucking Services EM Awards Two Large Contracts to Small Businesses for Trucking Services June 1, 2012 - 12:00pm Addthis A Waste Isolation Pilot Plant (WIPP) truck approaches the WIPP facility near Carlsbad, N.M. Since opening in 1999, WIPP has established an impressive record. In addition to transporting more than 10,500 shipments safely, WIPP drivers have logged more than 12.6 million safe loaded miles — equivalent to 26 roundtrips to the moon — without a serious accident or injury. Their work has helped DOE clean up 22 transuranic waste sites around the nation. A Waste Isolation Pilot Plant (WIPP) truck approaches the WIPP facility near Carlsbad, N.M. Since opening in 1999, WIPP has established an

105

Supplement to Administrator's Record of Decision on Bonneville Power Administration's Service to Direct Service Industrial (DSI) Customers for Fiscal Years 2007-2011 (DOE/EIS-0183) (05/31/06)  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

SUPPLEMENT TO ADMINISTRATOR'S RECORD OF DECISION ON SUPPLEMENT TO ADMINISTRATOR'S RECORD OF DECISION ON BONNEVILLE POWER ADMINISTRATION'S SERVICE TO DIRECT SERVICE INDUSTRIAL (DSI) CUSTOMERS FOR FISCAL YEARS 2007-2011 ADMINISTRATOR'S RECORD OF DECISION Bonneville Power Administration U.S. Department of Energy May 31, 2006 1 Supplement to Administrator's Record of Decision on Bonneville Power Administration's Service to Direct Service Industrial (DSI) Customers for Fiscal Years 2007-2011 I. Background On February 4, 2005, Bonneville Power Administration (BPA) sent a letter to customers and constituents describing a public process for comments on certain issues related to service by BPA to its remaining direct service industrial (DSI) customers that had not been finally decided in the Policy For Power Supply Role For Fiscal Years 2007-

106

Power Quality Mitigation Technology Demonstration at Industrial Customer Sites: Industrial and Utility Harmonic Mitigation Guideline s and Case Studies  

Science Conference Proceedings (OSTI)

However the restructuring of the electric power industry shakes out, the commercial/industrial customer's need for quality power will increase; and customer service will remain a key to retaining current accounts and attracting new customers. The need for demonstrating new harmonics mitigation technologies will thus be an important factor for the wire side of the business as well as for energy service companies. This report provides guidelines for implementing harmonics mitigation demonstration projects ...

2000-11-30T23:59:59.000Z

107

Report on Customer Service Performance Measures in UK Network SQUEEZING HARD TO IMPROVE QUALITY  

E-Print Network (OSTI)

....................................................... Page 4 2.0 ELECTRICITY: SUPPLY, DISTRIBUTION & TRANSMISSION DISTRIBUTION ..................................... Page 23 2.3 ELECTRICITY TRANSMISSION ­ The National Grid measures, as imposed by the economic regulators of water and sewerage services, electricity (supply

Feigon, Brooke

108

CLASSIFY-Applications: Volume 1: Gathering Information About Your Customers  

Science Conference Proceedings (OSTI)

EPRI's CLASSIFY System helps utilities understand the lifestyle, business, and energy needs of their residential, commercial, and industrial customers. These needs form the foundation of the attitudes and values that drive end-use equipment purchases and energy consumption. Such information is crucial if utilities are to develop and deliver customer-driven products and services. This report is available only to funders of Program 101A or 101.001. Funders may download this report at http://my.primen.com/...

1995-05-11T23:59:59.000Z

109

A test of a multilevel model of personnel selection in a customer service organization  

E-Print Network (OSTI)

The objective of the current study was to provide an initial empirical test of the Schneider, Smith, and Sipe (2000) multilevel model of personnel selection. The Schneider et al. (2000) model expanded the traditional approach to validating selection systems to include the impact that selection systems have on the broader organizational system. The current project provided an empirical test of this model by extending the traditional individual-differences approach to validation research and including group- and organization-criteria (e.g., unit-level performance and customer satisfaction). Using a quasi-experimental design, archival data from a managerial development and selection program were analyzed to examine several relationships proposed in the Schneider et al. (2000) model. The current study provided limited support for the Schneider et al. (2000) model. There were several limitations in the current study associated with the use of archival data, but the current study provides an initial indication of practical problems associated with empirically testing the model. While intuitively appealing, testing the Schneider et al. model in applied settings may prove to be a practical challenge because of the nature and complexity of the data required to do so. Although the current study provided limited support for the model, there were some interesting findings that warranted additional examination. Findings from the current study may be informative for both researchers and practitioners. Ideas for future research related to the Schneider et al. (2000) multilevel model of personnel selection are also offered.

Sheehan, Mary Kathleen

2004-12-01T23:59:59.000Z

110

Will Nano-Butlers Work for Micro-Payments? Innovation in Business Services Model may Reduce Cost of Delivering Global Healthcare Services  

E-Print Network (OSTI)

This paper represents an emerging view of personalized care and patient-centric systems approach. It integrates biomedical informatics and business services. A potentially innovative model may evolve from this convergence ...

Datta, Shoumen

2008-07-31T23:59:59.000Z

111

Full list of Portfolio Manager custom reporting metrics | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Full list of Portfolio Manager custom reporting metrics Full list of Portfolio Manager custom reporting metrics Secondary menu About us Press room Contact Us Portfolio Manager Login Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify applications for ENERGY STAR certification Design commercial buildings Energy efficiency program administrators Commercial and industrial program sponsors Associations State and local governments Federal agencies Tools and resources Training In This Section Campaigns Commercial building design Communications resources Energy management guidance Financial resources Portfolio Manager Products and purchasing Recognition Research and reports Service and product provider (SPP) resources

112

Lean principles in IT services: a case study on implementation and best practices  

Science Conference Proceedings (OSTI)

Lean methodologies are adopted into the information technology (IT) industry to eliminate waste and maximise business value to the customers. The global services models today provide ample scope to apply lean practices to IT services delivery ...

Suresh Malladi; P. D. D. Dominic; Ahmed Kamil

2011-09-01T23:59:59.000Z

113

DOE Awards Small Business Contract for Support, Planning Services to Office  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Support, Planning Services Support, Planning Services to Office of Environmental Management DOE Awards Small Business Contract for Support, Planning Services to Office of Environmental Management February 1, 2013 - 12:00pm Addthis Media Contact Bill Taylor, 803-952-8564 bill.taylor@srs.gov Cincinnati - The Department of Energy (DOE) today awarded a $1.5 million contact (task order) to Trinity Engineering Associates, Inc. of Cincinnati, Ohio for planning and support functions for the Office of Environmental Management. The task order was awarded under an Indefinite Delivery/Indefinite Quantity (ID/IQ) Master Contract DE-EM0002032 for a one-year term and two one-year option periods. The work under the task order will be in support of the Environmental Management's Office of Operational Safety and quality

114

Customers in UGP  

NLE Websites -- All DOE Office Websites (Extended Search)

Upper Great Plains Region's Customer list Upper Great Plains Region's Customer list Use the filters above the customer list to refine your search. Click the "Clear" to reset the list. Western's full list of customers is available on the Western's Customer Web page. Customer Name Customer Type State Region Project Aberdeen, City of Municipalities SD UGP PS Ada, City of Municipalities MN UGP PS Adrian, City of Municipalities MN UGP PS Agralite Electric Cooperative Cooperatives MN UGP PS Akron, City of Municipalities IA UGP PS Alexandria, City of Municipalities MN UGP PS Alliant Energy Services, Inc. Investor-owned Utilities WI UGP PS Alta, City of Municipalities IA UGP PS Alton, City of Municipalities IA UGP PS American Electric Power Service Corporation Power Marketers OH UGP PS

115

Small Business | Argonne National Laboratory  

NLE Websites -- All DOE Office Websites (Extended Search)

Historically Underutilized Business (HUBZone) Veteran-Owned Business (VOB) Service-Disabled Veteran-Owned Business (SDVOB) Our commitment to small business Argonne is subject to...

116

Not All Large Customers are Made Alike: Disaggregating Response toDefault-Service Day-Ahead Market Pricing  

SciTech Connect

For decades, policymakers and program designers have gone onthe assumption that large customers, particularly industrial facilities,are the best candidates for realtime pricing (RTP). This assumption isbased partly on practical considerations (large customers can providepotentially large load reductions) but also on the premise thatbusinesses focused on production cost minimization are most likely toparticipate and respond to opportunities for bill savings. Yet fewstudies have examined the actual price response of large industrial andcommercial customers in a disaggregated fashion, nor have factors such asthe impacts of demand response (DR) enabling technologies, simultaneousemergency DR program participation and price response barriers been fullyelucidated. This second-phase case study of Niagara Mohawk PowerCorporation (NMPC)'s large customer RTP tariff addresses theseinformation needs. The results demonstrate the extreme diversity of largecustomers' response to hourly varying prices. While two-thirdsexhibitsome price response, about 20 percent of customers provide 75-80 percentof the aggregate load reductions. Manufacturing customers are mostprice-responsive as a group, followed by government/education customers,while other sectors are largely unresponsive. However, individualcustomer response varies widely. Currently, enabling technologies do notappear to enhance hourly price response; customers report using them forother purposes. The New York Independent System Operator (NYISO)'semergency DR programs enhance price response, in part by signaling tocustomers that day-ahead prices are high. In sum, large customers docurrently provide moderate price response, but there is significant roomfor improvement through targeted programs that help customers develop andimplement automated load-response strategies.

Hopper, Nicole; Goldman, Charles; Neenan, Bernie

2006-05-12T23:59:59.000Z

117

Ontology services-based information integration in mining telecom business intelligence  

E-Print Network (OSTI)

Abstract. Ordinary implementation of mining telecom business intelligence (BI) is to simply pack data warehouse (DW), OLAP and data mining engines together. In practice, this type of system cannot adapt to changing or new requirements emergent in the problem domain. As a result of survey, 85 % of DW projects failed to meet their intended objectives. In this paper, an internal linkage and communication channel, namely an ontology service-based match and translation among user interface, DW, and enterprise information systems, is developed, which implements unified naming and directory of ontology services, metadata management and rule generation for ontology mapping and query parsing among conceptual view, analytical view and physical view from top down. A system prototype on top of realistic telecom environment shows that our intelligence integration solution presents much stronger power to deal with operational decision making user-friendly and adaptively compared with those simply combining BI products available from vendors. 1

Longbing Cao; Chao Luo; Dan Luo; Li Liu

2004-01-01T23:59:59.000Z

118

G:\Corplan\!MbrMaterials\PROD-NM\CUSTOM\LANS\2012\bb_lans nm81154_ppo active and retirees 010112 final.wpd  

NLE Websites -- All DOE Office Websites (Extended Search)

4 (01/12) 4 (01/12) Benefit Program Material Los Alamos National Security, LLC A Guide to Your Preferred Provider Option (PPO) Medical Program for Active Employees and Their Covered Family Members and Retirees and Their Covered Family Members Administered by: Customer Assistance Customer Service and Claims: Medical/Surgical and Drug Plan Services - When you have questions or concerns, call the BCBSNM Customer Service department toll-free Monday through Friday from 6 A.M. - 8 P.M. Mountain Time or from 8 A.M. - 5 P.M. on Saturdays and most holi- days; or you may visit the BCBSNM office in Albuquerque. (If you need assistance outside nor- mal business hours, you may call the Customer Service telephone number and leave a message. A Customer Service Advocate will return your call by 5 P.M. the next business day.)

119

Customer Service Plan  

NLE Websites -- All DOE Office Websites (Extended Search)

as a next generation web-based learning platform; improvement of the Departmental Directives portal; development of EnerDat as a model to convey energy data; and website reform...

120

Build Your Business with ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Service and Product Providers: Service and Product Providers: Build Your Business with ENERGY STAR ® Let ENERGY STAR Be Your Market Advantage Look to ENERGY STAR to help you bring value to your customers and more sales to your organization. Service and Product Providers (SPPs) are integral in helping existing commercial buildings use energy more efficiently. Partnering with ENERGY STAR provides you with access to free tools and resources to help you devise and implement energy- efficient strategies that are right for your customers: > Use the ENERGY STAR Brand to Enhance Your Credibility: Use the nationally recognized ENERGY STAR partner logo on your promotional materials to symbolize your commitment to delivering energy efficiency and financial savings to customers. Help customers build their reputation as environmental and social leaders through work with an ENERGY STAR SPP partner.

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


121

Supplement to Administrator's Record of Decision on Bonneville Power Administration's Service to Direct Service Industrial (DSI) Customers for Fiscal Years 2007-2011 (DOE/EIS-0183) (06/19/06)  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

266 Federal Register 266 Federal Register / Vol. 71, No. 117 / Monday, June 19, 2006 / Notices Education, Room 5C141, 400 Maryland Avenue, SW., Washington, DC 20202. [FR Doc. 06-5528 Filed 6-16-06; 8:45 am] BILLING CODE 4000-01-M DEPARTMENT OF ENERGY Bonneville Power Administration Supplement to Administrator's Record of Decision on Bonneville Power Administration's Service to Direct Service Industrial (DSI) Customers for Fiscal Years 2007-2011 AGENCY: Bonneville Power Administration (BPA), Department of Energy. ACTION: Notice of final policy. SUMMARY: BPA Administrator Stephen J. Wright signed a supplement to the Administrator's Record of Decision (ROD) on Bonneville Power Administration's Service to Direct Service Industrial (DSI) Customers for Fiscal Years 2007-2011. The original

122

Energy Efficiency & On-Bill Financing for Samll Business & Residential  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Energy Efficiency Energy Efficiency & On-Bill Financing For Small Businesses & Residential Presentation for: The Second US-China Energy Efficiency Forum Berkeley, California 05/06/2011 May 5-6, 2011|Lawrence Berkeley National Laboratory, Berkeley, California Connecticut Energy Efficiency Fund (CEEF) Connecticut's Energy Efficiency Programs are funded by a Charge on Customer's electric bills. The Programs are designed to help customers manage their energy usage and cost. May 5-6, 2011|Lawrence Berkeley National Laboratory, Berkeley, California Small Business Objective  PROVIDE > COST-EFFECTIVE, turn-key CONSERVATION and LOAD MANAGEMENT SERVICES to SMALL C&I CUSTOMERS.  What qualifies as a SMALL BUSINESS?

123

Fulfillment of Rush Customer Orders under Limited Capacity  

E-Print Network (OSTI)

Customer demand fulfillment is the business process within a company that determines how the customer demand is fulfilled. A rush order is the last minute customer order after the production plan of a company has been ...

Xiong, M.H.

124

Testimonials from Small Business  

Science Conference Proceedings (OSTI)

Don't just take it from us, here's what small business ... customer complaints." David C. Branch, Chairman/President, Branch-Smith Printing Division ...

2013-08-06T23:59:59.000Z

125

A core reference ontology for the customer relationship domain  

Science Conference Proceedings (OSTI)

Customer Relationship Management (CRM) has emerged as an important strategy that companies should implement in order to build profitable and stable relationships with their customer. The domain of CRM has peculiar characteristics: a CRM strategy is largely ... Keywords: CRM, Customer relationship management, business activities, business knowledge, customer relationships, software

Diego Magro; Anna Goy

2012-01-01T23:59:59.000Z

126

Environmental Management Consolidated Business Center (EMCBC) | Department  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Environmental Management Consolidated Business Center (EMCBC) Environmental Management Consolidated Business Center (EMCBC) Environmental Management Consolidated Business Center (EMCBC) Environmental Management Consolidated Business Center (EMCBC) SITE OVERVIEW The Department of Energy (DOE) established the EMCBC in Cincinnati, OH, on June 7, 2004, to provide Environmental Management customers with required and improved business and technical support services. Establishing the EMCBC allowed EM's Closure Sites, small sites and large sites, EM and DOE Headquarters, and other (i.e., non-EM) Departmental elements to consolidate many of the functions necessary to support EM's mission. By consolidating these functions in one centralized location, EM has reduced redundancies of services being performed at each individual site. The consolidation of

127

Customer reponse to day-ahead wholesale market electricity prices: Case study of RTP program experience in New York  

E-Print Network (OSTI)

Business Type Number of Customers Industrial Commercialwe identified a number of customer-specific factors that wealso constructed a number of customer-specific categorical

2004-01-01T23:59:59.000Z

128

DRAFT DO NOT CITE OR QUOTE Real Time Pricing as a Default or Optional Service for C&I Customers  

E-Print Network (OSTI)

of the information in this report. A-2 #12;Georgia ­ Georgia Power Company Background: Market and Regulatory Context&I Customers: A Comparative Analysis of Eight Case Studies Appendix: Case Studies G. Barbose, C. Goldman, R and funded by the California Energy Commission, Public Interest Energy Research Program, under Work

129

Information systems continuance intention of web-based applications customers: The case of online banking  

Science Conference Proceedings (OSTI)

The proliferation of the Internet has not only allowed businesses to offer their products and services through web-based applications, but it has also undermined their ability to retain their customers. It has reduced search costs, opened up barriers ... Keywords: Commitment, Commitment-Trust theory, End-user relationship, Relationship marketing, Retention, Trust, Web-based application

Banphot Vatanasombut; Magid Igbaria; Antonis C. Stylianou; Waymond Rodgers

2008-11-01T23:59:59.000Z

130

Energy Efficiency & On-Bill Financing for Samll Business & Residential  

Energy.gov (U.S. Department of Energy (DOE))

Details on Connecticut Energy Efficiency Fund and its benefits to small businesses and residential customers.

131

Scale and differentiation in services : using information technologies to manage customer experiences at Harrah's Entertainment and other companies  

E-Print Network (OSTI)

This dissertation is focused on the topic of service innovation and explores economies of scale and strategic differentiation in services via an inductive field-based case study of the world's largest casino gaming company, ...

Mansharamani, Vikram, 1974-

2007-01-01T23:59:59.000Z

132

Energy Efficiency & On-Bill Financing for Small Businesses  

NLE Websites -- All DOE Office Websites (Extended Search)

2011 UI Customer Base 325,000 Total Customers 30,000 C&I Customers (Commercial, Industrial, Municipal) 16,800 are Small Businesses Over 4,400 Small Businesses...

133

of interest are E-Business, e-commerce, e-service, e-governance, internet banking.  

E-Print Network (OSTI)

areas of interest are E-Business, e-service, Knowledge management, business process management, CRM etc. Information technology is considered as the key driver for the changes taking place around the world. Internet banking (IB) is the latest and most innovative service offeredJIBC April 2010, Vol. 15, No.1- 2-by the banks. The transformation from the traditional banking to e-banking has been a 'leap ' change. The evolution of e-banking started from the use of Automatic Teller Machines (ATMs) and telephone banking (tele-banking), direct bill payment, electronic fund transfer and the revolutionary online banking. This study determines the consumers perspective on internet banking adoption.

Rahmath Safeena

2010-01-01T23:59:59.000Z

134

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

reason for the large number of customers enrolled in RTP (in terms of the number of customers enrolled (as of somethey have a small number of customers that do respond to

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

135

DOE Hanford request for services for HANDI 2000 business management system  

Science Conference Proceedings (OSTI)

This work includes services provided by PHMC which are defined by DOE-RL with support from FDH Accounting. Services include: Site wide information system support; Site infrastructure including occupancy; Utilities; Fleet services; Printing and reproduction services; Training; Supplies and material, etc.

Wilson, D.

1998-08-24T23:59:59.000Z

136

Non-linear revenue creating business platform for IT service companies using cloud computing  

E-Print Network (OSTI)

The Indian Information Technology (IT) & Business process outsourcing (BPO) companies are going through an inflection point. They have been growing revenue by over 20% on a yearly basis for the last decade. This revenue ...

Sinha, Prasanta, S.M. Massachusetts Institute of Technology

2012-01-01T23:59:59.000Z

137

Customer Satisfaction  

NLE Websites -- All DOE Office Websites (Extended Search)

5 Student Feedback Process 110406 Page 1 of 6 EOTA - Business Process Document Title: Student Feedback Process Document Number: P-005 Rev. 110406 Document Owner: Elizabeth Sousa...

138

National Account Customer Needs  

Science Conference Proceedings (OSTI)

A survey conducted in the mid-1990s explored the communications-based services national account customers desired to support their energy procurement and utilization needs. The new study reported here re-interviewed many participants from the original survey to identify changes in their thinking and practices in the light of their experience over the last 5 to 7 years.

2002-05-17T23:59:59.000Z

139

State and Metropolitan Area Impacts of the Offshore Outsourcing of Business Services and IT  

E-Print Network (OSTI)

US Services Jobs to Go Offshore." Forrester Research, IT37. Garry, G.C. 1999. "Offshore programmers: The wave of theInsight. The Impact of Offshore IT Software and Services

Kroll, Cynthia A.

2005-01-01T23:59:59.000Z

140

Customer segmentation in the medical devices industry  

E-Print Network (OSTI)

This thesis addresses Company X's concerns about its product shipment options. The company ships over 70% of its products to its customers using the primary service provider that ensures that the product is at the customer ...

Basu, Probal

2007-01-01T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


141

A Transaction Cost Perspective of the "Software as a Service" Business Model  

Science Conference Proceedings (OSTI)

Application service providers (ASP), which host and maintain information technology (IT) applications across the Internet, offer an alternative to traditional models of IT service for user firms. We build on prior literature in transaction cost economics ... Keywords: Application Service Providers, Contract Choice, Logit Models, Transaction Cost Economics

Anjana Susarla; Anitesh Barua; Andrew Whinston

2009-09-01T23:59:59.000Z

142

Analysis of Aerosol-Based Duct Improvement Business in PEPCO's Service Territory  

Science Conference Proceedings (OSTI)

Studies in the last ten years have indicated potentially large energy savings with residential duct sealing. However, market penetration of duct sealing services has been very limited. This project analyzed the viability of selling duct sealing as part of a duct improvement service in PEPCO's Washington, D.C., service territory.

2000-03-14T23:59:59.000Z

143

Antecedents of application service continuance: A synthesis of satisfaction and trust  

Science Conference Proceedings (OSTI)

Although ASP (Application Service Provider) has the potential to fundamentally change the manner in which IT services are provided for user firms, current ASPs often fail to provide good results in accumulating and retaining customers. To fill the gap ... Keywords: ASP, Application service, IS continuance, Small business, Trust

Jeoungkun Kim; Soongeun Hong; Jinyoung Min; Heeseok Lee

2011-08-01T23:59:59.000Z

144

A heuristics-based approach to reverse engineering of electronic services  

Science Conference Proceedings (OSTI)

Since the beginning of the electronic era, public administrations and enterprises have been developing services, through which citizens, businesses and customers can conduct their transactions with the offering entity. Each electronic service contains ... Keywords: Electronic services, Organizational knowledge, Reverse engineering, e-Government

C. Vassilakis; G. Lepouras; A. Katifori

2009-02-01T23:59:59.000Z

145

Essays on Service Innovation  

E-Print Network (OSTI)

As economies are increasingly driven by services, the introduction of new services to satisfy customers and improve firm value is becoming a critical issue for managers. In my dissertation, I take a step in improving the understanding of service innovations. In the first essay, I look at the determinants of the number of service innovations introduced by a firm and their interrelationship with customer satisfaction and firm value. Furthermore, I look how these interrelationships vary between Internet-Enabled Service Innovations (IESIs) and Non-Internet-Enabled Service Innovations (NIESIs). I develop a system of equations that link service innovation, customer satisfaction and firm value. I model the determinants of service innovations, using a zero-inflated Poisson model. I estimate the model on a panel data set that I assembled across multiple industries from multiple data sources such as the American Customer Satisfaction Index, Compustat, SDC Platinum, and LexisNexis. My results reveal that IESIs are more strongly influenced by financial resources of the firm and by market growth than are NIESIs. Surprisingly, neither IESIs nor NIESIs have a significant direct effect on customer satisfaction. However, IESIs have a positive and significant effect on firm value. Given the differences between consumer markets and business markets, it is important to understand better the determinants and outcomes of business-to-business service innovations (B2B-SIs). In my second essay, I empirically address this issue. I develop a modeling system that relates service innovation to firm value. I estimate my model on unique panel data of service innovations. Results indicate that B2B-SIs have positive effects on firm value. Furthermore, I find that the number of B2B-SIs introduced by a firm is primarily determined by firm-level factors rather than marketlevel factors Overall, I find that regardless of firm type or market type, the number of service innovations introduced by a firm has a substantial impact on firm value. In particular, IESIs and B2B-SIs increase firm value. In addition, the two essays also show that liquid financial resources are important determinants of service innovations. This is especially true for IESIs and B2B-SIs.

Dotzel, Thomas

2009-08-01T23:59:59.000Z

146

Cloud business intelligent services to explore the synergies and interactions among climate change, air quality objectives  

Science Conference Proceedings (OSTI)

In this paper, formal mathematical concepts of dimensions and their constrains, variables or facts, as well as of the optimization module are used to specify a GAINS (Greenhouse Gas - Air Pollution Interactions and Synergies) multi dimensional model. ... Keywords: GAINS, UML, business intelligence, data warehouse

Thanh Binh Nguyen; Fabian Wagner; Wolfgang Schoepp

2012-08-01T23:59:59.000Z

147

The Research of Internet Shopping Customer Value Model  

Science Conference Proceedings (OSTI)

The existing empirical study of Internet shopping in literature, mostly concerned about the interaction relationship of retailer and customer, few scholars study the process of transactions between customers and other services suppliers, by assaying ... Keywords: Internet Shopping, Stakeholders, Customer Value

Xiao-bin Liu; Ming-qing Qiu

2010-05-01T23:59:59.000Z

148

Teacher Resource Center: Customized Workshops  

NLE Websites -- All DOE Office Websites (Extended Search)

Customized Workshops Customized Workshops TRC Home TRC Fact Sheet Library Curricular Resources Science Fair Resources Bibliographies sciencelines The Best of sciencelines Archives Annotated List of URLs Catalog Teacher's Lounge Full Workshop Catalog Customized Workshops Scheduled Workshops Special Opportunities Teacher Networks Science Lab Fermilab Science Materials Samplers Order Form Science Safety Issues Tech Room Fermilab Web Resources From time to time we receive requests for information about workshops offered through the Fermilab Teacher Resource Center. We have conducted workshops for schools, districts and intermediate service agencies. We work closely with organizers to customize the workshops to their needs—the discussion and collaboration is essential. We receive many requests for

149

Automated workplace design and reconfiguration for evolving business processes  

Science Conference Proceedings (OSTI)

In this ever-changing business environment, business processes are constantly being customized to reflect the up-to-date organizational structure and business objectives. Furthermore, technological updates and innovation also affect the way business ...

Qi Zhang; Ying Zou; Tack Tong; Ross McKegney; Jen Hawkins

2005-10-01T23:59:59.000Z

150

Berkeley Lab Small Business Office  

NLE Websites -- All DOE Office Websites (Extended Search)

Institutions of higher learning Small Business Concerns owned and operated by service-disabled veterans This exciting program has proven to be very beneficial to Small Businesses...

151

Agro Business Park | Open Energy Information  

Open Energy Info (EERE)

Business Park Jump to: navigation, search Name Agro Business Park Place Denmark Sector Services Product General Financial & Legal Services ( Government Public sector ) References...

152

Electric retail market options: The customer perspective  

SciTech Connect

This report describes various options that are now available for retail electric customers, or that may become available during the next few years as the electric utility industry restructures. These options include different ways of meeting demand for energy services, different providers of service or points of contact with providers, and different pricing structures for purchased services. Purpose of this document is to examine these options from the customer`s perspective: how might being a retail electric customer in 5--10 years differ from now? Seizing opportunities to reduce cost of electric service is likely to entail working with different service providers; thus, transaction costs are involved. Some of the options considered are speculative. Some transitional options include relocation, customer-built/operated transmission lines, municipalization, self-generation, and long-term contracts with suppliers. All these may change or diminish in a restructured industry. Brokers seem likely to become more common unless restructuring takes the form of mandatory poolcos (wholesale). Some options appear robust, ie, they are likely to become more common regardless of how restructuring is accomplished: increased competition among energy carriers (gas vs electric), real-time pricing, etc. This report identified some of the qualitative differences among the various options. For customers using large amounts of electricity, different alternatives are likely to affect greatly service price, transaction costs, tailoring service to customer preferences, and risks for customer. For retail customers using small amounts of electricity, there may be little difference among the options except service price.

Hadley, S.W.; Hillsman, E.L.

1995-07-01T23:59:59.000Z

153

SCE Responses to Customer Data Questions  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

SCE Responses to Customer Data Questions SCE Responses to Customer Data Questions 1. Who owns energy consumption data? SCE Response: Customer-specific data gathered or developed by a utility in the course of providing utility services is owned by the utility. Such data is subject to confidentiality and privacy requirements. In California, customers have the right to access their customer- specific information and can authorize third-party access to their information. 2. Who should be entitled to privacy protections relating to energy information? SCE Response: All customers receiving electric service from a utility should be entitled to privacy protections relating to their customer-specific energy information. Furthermore, utilities should not be required to enforce the compliance of customer-authorized third

154

Semantic Mediation between Business Partners - A SWS-Challenge Solution Using DIANE Service Descriptions  

Science Conference Proceedings (OSTI)

In this paper, we introduce the DIANE Service Description (DSD) and show how it has been used to solve the mediation problem stated in the scenarios of the SWS-Challenge (http://sws-challenge.org/). We provide a consolidated description of our approach ... Keywords: semantic servicesbusiness mediation

Ulrich Kuster; Birgitta Konig-Ries

2007-11-01T23:59:59.000Z

155

A Historical Perspective and Business Model for Load Response Aggregation Based on Priority Service  

Science Conference Proceedings (OSTI)

We review early technologies and experiments in the 1980's for implementing demand response. We argue that while new smart grid technologies are cheaper and provide more functionality the barrier to demand response implementation at the retail level ... Keywords: Priority Service, Demand Response, Load Response Aggragation, Energy Economics

Shmuel S. Oren

2013-01-01T23:59:59.000Z

156

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

was coordinated by the Demand Response Research Center and2001, RTP Customer Demand Response Empirical Evidence onNEDRI (New England Demand Response Initiative), 2003,

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

157

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

P. , 2004, Utility Metering: Measure When and How Much? 27 4.4.2 Interval metering24 Table 4-5. Customer Size Threshold and Interval Metering

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

158

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

rates only for the PJM region as a whole, and not for NJ andrates. 57 % of Eligible Customers % of Eligible Load NJ MD

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

159

Energy Efficiency & On-Bill Financing for Small Businesses  

NLE Websites -- All DOE Office Websites (Extended Search)

Efficiency Efficiency & On-Bill Financing For Small Businesses Presentation for: Webinar DOE 05/11/2011 5/12/2011 Connecticut Energy Efficiency Fund (CEEF) Connecticut's Energy Efficiency Programs are funded by a Charge on Customer's electric bills. The Programs are designed to help customers manage their energy usage and cost. Objective PROVIDE > COST-EFFECTIVE, turn-key CONSERVATION and LOAD MANAGEMENT SERVICES to SMALL C&I CUSTOMERS. What qualifies as a SMALL BUSINESS? A "Mom & Pop" store with a $150 monthly electric bill up to a mid size manufacturing company with a $20,000 monthly electric bill. Examples: Retail, convenience stores, houses of worship, professional offices, non-profits, gas stations, restaurants, common areas of apartment buildings,

160

Business Energy Efficiency Rebates (Offered by 16 Utilities) | Department  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Energy Efficiency Rebates (Offered by 16 Utilities) Business Energy Efficiency Rebates (Offered by 16 Utilities) Business Energy Efficiency Rebates (Offered by 16 Utilities) < Back Eligibility Commercial Savings Category Home Weatherization Commercial Weatherization Heating & Cooling Commercial Heating & Cooling Cooling Manufacturing Other Heat Pumps Appliances & Electronics Commercial Lighting Lighting Program Info State Iowa Program Type Utility Rebate Program Rebate Amount Varies by technology, see program web site. Provider Missouri River Energy Services Bright Energy Solutions offers energy efficiency cash incentive programs to [http://www.dsireusa.org/incentives/incentive.cfm?Incentive_Code=IA81F&re... residential] and business customers of municipal utilities that are members of Missouri River Energy Services. In Iowa, this includes:

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


161

Reciprocating Engines for Stationary Power Generation: Technology, Products, Players, and Business Issues  

Science Conference Proceedings (OSTI)

Reciprocating engines (REs) have long played an important role in the distributed resources market and should, in the future, continue to provide end-use customers and energy companies benefits in both onsite and grid-connected power generation service. This report presents a comprehensive worldwide overview of RE technology and the business climate for these products.

2000-01-18T23:59:59.000Z

162

About Carlson Wagonlit Travel (CWT) CWT is a global leader specialized in managing business travel and  

E-Print Network (OSTI)

AT&T network for consistent, high-quality voice and data communication. Home-based travel counselors&T remote access service connects home-based travel counselors to the CWT global network · Business Value Reliable connections enable cost-effective, customer- pleasing home-based work while handling traffic

Greenberg, Albert

163

Subscribe & Get a Customer Service  

E-Print Network (OSTI)

-mail address Go White Paper Library Webcast Library Most Popular Search Terms Laptops iPod Nano Backup Printers: What You Need to Know Search PC World Shop &DownloadsHow-ToReviewsNews Geek Tech Latest news on cutting World 8/30/2009http://www.pcworld.com/article/170583/flexible_displays_ready_to_wear.html #12;Enter e

Rogers, John A.

164

Focusing on Profitable Wholesale Customers: Summary Sheet  

Science Conference Proceedings (OSTI)

EPRI has launched research into profitable business strategies for energy wholesalers to gain insight into the markets where they operate and provide guidance on pursuing potential new business strategies. EPRI Product 1000282, "Profitable Business Strategies for Energy Wholesalers: Guidebook," provides detailed analysis of that study's findings. This technology review, EPRI Product Number 1000281, provides a spreadsheet framework to begin analyzing the importance of specific retailers as customers for a...

2000-09-28T23:59:59.000Z

165

Introduction of New Technologies to Competing Industrial Customers  

Science Conference Proceedings (OSTI)

Motivated by several examples from industry, such as the introduction of a biotechnology-based process innovation in nylon manufacturing, we consider a technology provider that develops and introduces innovations to a market of industrial customers---original ... Keywords: business-to-business, game theory, industrial customers, industrial markets, multistage game, technology adoption, technology introduction

Sanjiv Erat; Stylianos Kavadias

2006-11-01T23:59:59.000Z

166

FPL Energy Services ESCO Qualification Sheet  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

FPL Energy Services, Inc. FPL Energy Services, Inc. ESCO Qualification Sheet DOE Super ESPC Introduction to FPL Energy Services, Inc. (FPLES) * Company Background FPL Energy Services, Inc. (FPLES) offers a highly qualified staff of professional engineers to meet and deliver on the broad spectrum of ESPC requirements and understands the unique needs of government facilities at the federal, state and local level. With over 25 years experience in the energy conservation and management business, and more than 22 of those years concentrated in providing performance contracting, we go above and beyond to deliver optimized customer solutions. We've cracked the code on establishing and maintaining customer relationships. With over 80% of our projects resulting in additional phases, we have a clear understanding of our customer's needs and

167

Green Energy Markets: Customer Responses to Green Energy Offers  

Science Conference Proceedings (OSTI)

With the introduction of retail competition in the electric utility industry, meeting customer needs is critical for retaining existing customers and attracting new ones. Understanding customer preferences for new products and offering products that provide value to customers is a first step toward meeting customer needs. While it is true that some retail customers will only choose electricity services at the lowest possible price, this is only one segment of the retail market! Recent EPRI research sugge...

1999-12-02T23:59:59.000Z

168

SQL SERVER BUSINESS INTELLIGENCE PROGRAM An eleven-week in-depth program covering Microsoft SQL Server 2008 R2 analysis services, integration services, and  

E-Print Network (OSTI)

trademarks in the United States of America and/or other countries. The SQL Server Business IntelligenceSQL SERVER BUSINESS INTELLIGENCE PROGRAM An eleven-week in-depth program covering Microsoft SQL Server Business Intelligence Program is designed to provide a comprehensive introduction to the Microsoft

Schaefer, Marcus

169

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

Response Program, ISO-NE Real-Time Price Response Program,rather than real time market prices) is more compatible withare correlated to real-time market prices, customers may be

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

170

Small Business Information Security Workshop - for 2013  

Science Conference Proceedings (OSTI)

... Misinformation or worse (misled customers) Loss of (eCommerce) business ... Network ... Power down your system at the end of the day ...

2013-06-13T23:59:59.000Z

171

Promotional forecasting in the grocery retail business  

E-Print Network (OSTI)

Predicting customer demand in the highly competitive grocery retail business has become extremely difficult, especially for promotional items. The difficulty in promotional forecasting has resulted from numerous internal ...

Koottatep, Pakawkul

2006-01-01T23:59:59.000Z

172

Business Incentive Program | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

on Energy offers financial incentives to eligible business customers who install many types of qualifying energy efficient equipment in existing buildings. The program offers...

173

Control of Customer Property  

NLE Websites -- All DOE Office Websites (Extended Search)

6 EOTA Key Control Process 11_0119.docx1_0119 6 EOTA Key Control Process 11_0119.docx1_0119 Page 1 of 5 EOTA - Business Process Document Title: EOTA Key Control Process Document Number: MGTP-006 Rev. 11_0119 Document Owner: Elizabeth Sousa Backup Owner: Melissa Otero Approver(s): Melissa Otero Parent Document: MGTP-003 Control of Customer Property Notify of Changes: EOTA Employees Referenced Document(s): MGTF-012 Key Check-Out Form MGTP-006 EOTA Key Control Process 11_0119.docx1_0119 Page 2 of 5 Revision History: Rev. Description of Change 10_0823 Initial Release 11_0119 Modified process to include steps to take if an employee does not return a key. MGTP-006 EOTA Key Control Process 11_0119.docx1_0119 Page 3 of 5 I. Purpose To establish a process for control of all EOTA keys.

174

Commercial & Resource Sharing Teleprocessing Services | Department of  

NLE Websites -- All DOE Office Websites (Extended Search)

Commercial & Resource Sharing Teleprocessing Services Commercial & Resource Sharing Teleprocessing Services Commercial & Resource Sharing Teleprocessing Services The Following Commercial Timeshare Agreement Vendors are available to the Department of Energy: Contact mailto: Anna.Edwards@hq.doe.gov or mailto: Diane.McDonoungh@hq.doe.gov in the Business Management Division (IM-12) for more information and access. CONGRESSIONAL QUARTERLY, INC (CQI) These are annual subscriptions residing on CQI: Legislative Tracking, Reporting, and Notifications (to include: Custom Alerts and Custom Lists; Detailed Legislative Histories; Bill Status Reports; Congressional Record and Committee Reports (with searchable charts for budget and appropriation bills); Floor Amendments; Bill Text and Bill Compate; Congressional

175

Plenary lecture 3: pervasive business intelligence architecture  

Science Conference Proceedings (OSTI)

Pervasive business intelligence (BI) is the ability to deliver integrated right-time information to all users - including managers at all levels, front-line and back-office employees, suppliers, customers, and business partners. It provides an enterprise ...

Zeljko Panian

2010-10-01T23:59:59.000Z

176

Burbank Water and Power- Business Bucks Energy Efficiency Grant Program  

Energy.gov (U.S. Department of Energy (DOE))

Burbank Water and Power (BWP) offers the Business Bucks Grant Program to its small and mid-sized business customers for installation of energy efficient equipment. Businesses with monthly...

177

Services | Department of Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

Services Services Diversity and Inclusion Supporting Small Businesses Minority Economic Impact Partnering with Minority Serving Institutions Protecting Civil Rights Integrating...

178

Using a change-management approach to promote customer-centered design  

Science Conference Proceedings (OSTI)

Future business success is strongly linked to establishing and sustaining a superior customer experience. Through an internal company wide initiative called Total Customer Experience, Hewlett-Packard (HP) has focused on the delivery of ... Keywords: business case, change-management, customer experience, experience design, organizational change, organizational culture, process improvement, product design, tape drive, user experience, user-centered design

Stephen Sato; Andrew Panton

2003-06-01T23:59:59.000Z

179

SDG&E (Electric) - Business Energy Efficiency Rebate Programs | Department  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Energy Efficiency Rebate Programs Business Energy Efficiency Rebate Programs SDG&E (Electric) - Business Energy Efficiency Rebate Programs < Back Eligibility Agricultural Commercial Industrial Savings Category Other Heating & Cooling Commercial Heating & Cooling Cooling Home Weatherization Construction Commercial Weatherization Design & Remodeling Sealing Your Home Windows, Doors, & Skylights Ventilation Manufacturing Heat Pumps Appliances & Electronics Commercial Lighting Lighting Maximum Rebate $350,000 per service account, per fuel, per calendar year Cool Planet: $15,000 Custom Projects: 50% of project cost Program Info Funding Source System Benefits Charge State California Program Type Utility Rebate Program Rebate Amount Cool Planet Rebate: $15,000 in additional benefits with savings of 250,000

180

SNR Customer Meetings  

NLE Websites -- All DOE Office Websites (Extended Search)

Rates You are here: SN Home page > SNR Customer Meetings SNR Customer Meetings 12011 SNR Transmission Customer Meeting 9 am to 10 am Lake Natoma Inn 702 Gold Lake Drive, Folsom,...

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


181

High Technology and Biotechnology Customers and Distributed Energy Resources: Can Energy Parks and Other Distributed Energy Resource s Services Meet Their Needs?  

Science Conference Proceedings (OSTI)

How to attract customers in the growth sectors of the economy? That's a question nearly all utilities face. This report examines how two sectors -- high technology and biotechnology (HBT) -- view energy, specifically distributed energy resources (DER) and the concept of energy parks.

2004-01-30T23:59:59.000Z

182

Meter Damage: Many customers have questions about who is responsible for repair to the electrical service at their homes. These pages may help to answer  

E-Print Network (OSTI)

Meter Damage: Many customers have questions about who is responsible for repair. weather head stack meter base connectors house knob weather head connectors mast clamp stack meter base meter meter #12; Let's start with definitions: Meter base: This is the metal box mounted

Rose, Annkatrin

183

Real Time Pricing as a Default or Optional Service for C&I Customers: A Comparative Analysis of Eight Case Studies  

E-Print Network (OSTI)

Electric (BGE) with a peak demand >1,500 kW that had notAll customers with a peak demand >600 kW in Maryland wereLight Company (DLC) with a peak demand >300 kW. An auction-

Barbose, Galen; Goldman, Charles; Bharvirkar, Ranjit; Hopper, Nicole; Ting, Michael; Neenan, Bernie

2005-01-01T23:59:59.000Z

184

APPA Customer Connections Conference  

Energy.gov (U.S. Department of Energy (DOE))

The Customer Connections Conference is APPA's annual meeting for utility professionals in the areas of:

185

Estimating Demand Response Market Potential Among Large Commercial and Industrial Customers: A Scoping Study  

E-Print Network (OSTI)

size (average maximum demand) 84 , business type (SIC code),HECO customers average maximum demands was not available.to estimate the maximum demand (kW) of each customer.

Goldman, Charles; Hopper, Nicole; Bharvirkar, Ranjit; Neenan, Bernie; Cappers, Peter

2007-01-01T23:59:59.000Z

186

Managing configuration options for build-to-order highly customized products with application to specialty vehicles  

E-Print Network (OSTI)

In the past decades there has been a shift in customer expectations that has had a significant effect in the business models of manufacturing companies. Customer requirements have shifted from accepting standardized products ...

Amador Gallardo, Jorge Enrique

2010-01-01T23:59:59.000Z

187

The sources of e-business competitive advantages between travel agencies and online travel service firms in China  

Science Conference Proceedings (OSTI)

Knowledge about the most important sources of e-business competitive advantages in the travel industry would help to focus efforts in both academic and practical areas. This study develops a framework based on the resource-based view (RBV) ...

Zhen Zhu; Jing Zhao

2011-07-01T23:59:59.000Z

188

Delivery optimization for a make to order custom wire mill  

E-Print Network (OSTI)

In the face of growing competition in the Tantalum business, H.C.Starck's management is minimizing the delivery time for custom-made capacitor-grade tantalum wire products. H.C. Starck, Inc., Newton, Massachusetts faces ...

Slivinskiy, Andrey L

2005-01-01T23:59:59.000Z

189

Business Policy and Operations Homepage | U.S. DOE Office of Science (SC)  

NLE Websites -- All DOE Office Websites (Extended Search)

Organization » BPO Home Organization » BPO Home Business Policy and Operations (BPO) BPO Home Leadership Organization Chart .pdf file (195KB) Business Management and Planning (BMP) Division SC Systems and Operations (SCSO) Division Contact Information Business Policy & Operations U.S. Department of Energy SC-45/Germantown Building 1000 Independence Ave., SW Washington, DC 20585 P: (301) 903-0192 F: (301) 903-2481 More Information » Print Text Size: A A A Subscribe FeedbackShare Page The Office of Business Policy and Operations (BPO) is the provider of information technology and information resource services for systems supporting the DOE Office of Science (SC) Headquarters. We are a focused group committed to implementing the organization's strategic and operating plans, and helping our customers accelerate business innovation through

190

Service/Product Provider  

NLE Websites -- All DOE Office Websites (Extended Search)

GA 30068 Toledo, OH 43659 Business: Energy Process Mngnt Solutions Business: Insulation, Composites, Roofing Mtrls Pat Golden, Dir. Industrial Field Services Fred...

191

Towards real-time measurement of customer satisfaction using automatically generated call transcripts  

Science Conference Proceedings (OSTI)

Customer satisfaction is a very important indicator of how successful a contact center is at providing services to the customers. Contact centers typically conduct a manual survey with a randomly selected group of customers to measure customer satisfaction. ... Keywords: classification, contact center calls, customer satisfaction, machine learning, natural language processing, speech analytics, text mining

Youngja Park; Stephen C. Gates

2009-11-01T23:59:59.000Z

192

NREL: Business Opportunities - Small Business Commitment  

NLE Websites -- All DOE Office Websites (Extended Search)

Commitment Commitment Central to NREL's mission is our commitment to small business through a comprehensive and mature outreach program that combines proven techniques with the latest technology and best business practices. NREL's focus on small, small-disadvantaged, women-owned, HUBZone, veteran-owned, and disabled veteran-owned businesses extends far beyond the purchasing and subcontracting dollars which is an integral part of the high performance standards set forth in all areas of the laboratory. For example, prompt payment is a critical factor in the success of every small business. NREL's Finance Office works with Contracts and Business Services Office (CBS) to establish payment terms that accommodate small business needs. Payment and deliverables tracking has been automated and placed on

193

Customer churn prediction in telecommunications  

Science Conference Proceedings (OSTI)

This paper presents a new set of features for land-line customer churn prediction, including 2 six-month Henley segmentation, precise 4-month call details, line information, bill and payment information, account information, demographic profiles, service ... Keywords: Churn prediction, Decision Trees, Evolutionary Data Mining Algorithms, Imbalanced datasets, Linear Classifications, Logistic Regressions, Multilayer Perceptron Neural Networks, Naive Bayes, ROC and AUC techniques, Support Vector Machines

Bingquan Huang; Mohand Tahar Kechadi; Brian Buckley

2012-01-01T23:59:59.000Z

194

Reconsidering custom memory allocation  

Science Conference Proceedings (OSTI)

Programmers hoping to achieve performance improvements often use custom memory allocators. This in-depth study examines eight applications that use custom allocators. Surprisingly, for six of these applications, a state-of-the-art general-purpose allocator ...

Emery D. Berger; Benjamin G. Zorn; Kathryn S. McKinley

2002-11-01T23:59:59.000Z

195

PNNL: About - Business Facts  

NLE Websites -- All DOE Office Websites (Extended Search)

Business Facts, Fiscal Year 2013 Business Facts, Fiscal Year 2013 Proudly operated by Battelle since 1965 Business Volume, Employment, and Customers Economic Devolpment Chart $936 million at the end of our 2013 fiscal year in September 4,300+ scientists, engineers and non-technical staff Customers include the U.S. Department of Energy; other federal, state and local agencies; universities; and industry sponsors. Patents 36 U.S. (FY2013) 49 foreign (FY2013) Since 1965, combined total of 2,235 U.S. and foreign Peer-Reviewed Publications Peer-reviewed publications 1,168 peer-reviewed, published articles (FY2013) According to Essential Science Indicators rankings among top 1% of research institutions in publications and citations in (FY2013): Biology and Biochemistry Chemistry Clinical Medicine Engineering

196

Definition: Transmission Service Provider | Open Energy Information  

Open Energy Info (EERE)

Transmission Service Provider The entity that administers the transmission tariff and provides Transmission Service to Transmission Customers under applicable...

197

Argonne TDC: Asset Environmental Services  

Small business teams with Argonne for urban revitalization effort. Asset Environmental Services Chicago, IL

198

Flexible information design for business process visualizations  

Science Conference Proceedings (OSTI)

Profound understanding of business processes is a key success factor for Business Process Management (BPM). As more and more analytical information like runtime data from process execution or statistical data from business intelligence are available, ... Keywords: Data visualization,Business,Visualization,Monitoring,Concrete,Computational modeling,Service-oriented Architecture,Business Process Management,Process Visualization,Process Analysis

Alexander Nowak, Dimka Karastoyanova, Frank Leymann, Andrej Rapoport, David Schumm

2012-12-01T23:59:59.000Z

199

A new hybrid MCDM model combining DANP with VIKOR to improve e-store business  

Science Conference Proceedings (OSTI)

Many consumers today buy products and services from e-stores. Because e-store managers are responsible for allocating different resources, it is essential that they understand consumers' shopping behaviour to provide the best possible value for visitors ... Keywords: Analytic Network Process (ANP), Customers' needs, DEMATEL, DEMATEL-based ANP (DANP), Internet stores, Marketing strategies, Multiple Criteria Decision-Making (MCDM), VIKOR, e-Store business

Wan-Yu Chiu; Gwo-Hshiung Tzeng; Han-Lin Li

2013-01-01T23:59:59.000Z

200

Rocky Mountain Customers  

NLE Websites -- All DOE Office Websites (Extended Search)

RM Home About RM Contact RM Customers Environmental Review-NEPA Operations & Maintenance Planning & Projects Power Marketing Rates Rocky Mountain Region's Customer list Use the filters above the customer list to refine your search. Click the "Clear" to reset the list. Western's full list of customers is available on the Western's Customer Web page. Customer Name Customer Type State Region Project Arapahoe and Roosevelt National Forests Federal Agencies CO RM LAP Arkansas River Power Authority Municipalities CO RM/CRSP LAP/SLIP Burlington, City of Municipalities CO RM LAP Cheyenne Mountain Air Force Base Federal Agencies CO RM LAP Clay Center, City of Municipalities KS RM LAP Denver Water Board Municipalities CO RM LAP

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


201

Philadelphia Gas Works - Residential and Small Business EnergySense...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

to all PGW residential or small business customers installing high efficiency boilers and furnaces, and programmable thermostats. All equipment must meet program...

202

Berkeley Lab Small Business Office  

NLE Websites -- All DOE Office Websites (Extended Search)

to, and participation in, contractual opportunities for small, HUBZone, service-disabledveteran-owned, small disadvantaged, 8(a) and women-owned businesses. Generally...

203

ORNL Small Business Programs Office  

NLE Websites -- All DOE Office Websites (Extended Search)

Small Business Programs Office ORNL News at a Glance Battelle Labs Contracts Services Division Department Of Energy - Headquarters (DOE-HQ) Department Of Energy - Oak Ridge...

204

Business Stories  

NLE Websites -- All DOE Office Websites (Extended Search)

Environment Feature Stories Public Reading Room: Environmental Documents, Reports LANL Home Phonebook Calendar Video Business Business Stories businessassetsimages...

205

Definition: Customer Web Portal | Open Energy Information  

Open Energy Info (EERE)

Web Portal Web Portal Jump to: navigation, search Dictionary.png Customer Web Portal A web site designed to allow customers to view information related to their electricity usage, including consumption data, pricing information, billing information, and other messages and resources from the utility or third party energy services provider. The web portal may also be used to allow customers to provide information back to providers. Customer web portals may be accessed through web browsers or applications on personal computers or mobile devices such as smart phones.[1] Related Terms electricity generation References ↑ https://www.smartgrid.gov/category/technology/customer_web_portal [[C LikeLike UnlikeLike You like this.Sign Up to see what your friends like. ategory: Smart Grid Definitions|Template:BASEPAGENAME]]

206

Definition: Customer System Communications Network | Open Energy  

Open Energy Info (EERE)

System Communications Network System Communications Network Jump to: navigation, search Dictionary.png Customer System Communications Network The communications network or networks between the customers' premise and the utility, designed to provide two-way communications between customer systems and utility information systems. These networks can utilize wired or wireless connections, and can be utility-owned or provided as services by a third party.[1] Related Terms system References ↑ https://www.smartgrid.gov/category/technology/customer_system_communications_network [[C LikeLike UnlikeLike You like this.Sign Up to see what your friends like. ategory: Smart Grid Definitions|Template:BASEPAGENAME]] Retrieved from "http://en.openei.org/w/index.php?title=Definition:Customer_System_Communications_Network&oldid=480382"

207

Another Small Business Success Story Factory Express  

Factory Express a New Mexico Service Disabled Veteran-Owned Company... a New Mexico small business that supplies and services office equipment and ...

208

ANALYSIS OF THE QUALITY OF SERVICES FOR CHECKOUT OPERATION IN ICA SUPERMARKET USING QUEUING THEORY  

E-Print Network (OSTI)

This paper describes a queuing model for a single server process. This model is developed for a checkout sales operation in ICA supermarket, Borlange. The model contains one server which is checkout sales counter area. This server consists of a series of Queues. In any service system, a queue forms whenever current demand exceeds the existing capacity to serve. This occurs when the checkout operation unit is too busy to serve the arriving costumers, immediately. After the office hours, in which arrivals of customers occur at varying times hence the service times also vary accordingly, the chances of number of customers may increase. This paper contains the analysis of Quality service of supermarket account service unit. One of the expected gains from studying queuing systems is to make the services more efficient in terms of resources utilization, hence eliminating the queues so customers will not have to wait when servers are too busy. In other words, trying to detect the variability in service and time, and eliminate that variability to improve the quality of the services where required, is the aim of our research paper. This study requires an empirical data which may include the variables like, Arrival Time in the checkout operating unit, Departure Time, etc. A questionnaire is developed to collect the data for such variables and the reaction of the ICA Supermarket from the customers separately. TABLE OF CONTENTS

Azmat Nafees; Liwen Liang; M. Sc; Presented To Supervisor Richard Stridbek; Azmat Nafees; Liwen Liang; Professor Richard Stridbek

2006-01-01T23:59:59.000Z

209

CERTS customer adoption model  

E-Print Network (OSTI)

demand is 457 kW, and the baseload is 167 kW). Load (week)generation tends to fill a baseload role, and the customers

Rubio, F. Javier; Siddiqui, Afzal S.; Marnay, Chris; Hamachi, Kristina S.

2000-01-01T23:59:59.000Z

210

Do Point of Sale RFID-Based Information Services Make a Difference? Analyzing Consumer Perceptions for Designing Smart Product Information Services in Retail Business  

Science Conference Proceedings (OSTI)

The increase in RFID implementation in retail allows the development of smart product information applications. However, literature describes only a few evaluations of RFID retail applications with real consumers. The question that arises is, whether ... Keywords: NFC, RFID, Ubiquitous computing, product information service, smart products, ubiquitous commerce

Florian Resatsch; Uwe Sandner; Jan Marco Leimeister; Helmut Krcmar

2008-08-01T23:59:59.000Z

211

Berkeley Lab Small Business Office  

NLE Websites -- All DOE Office Websites (Extended Search)

Pan Asian Chamber of Commerce) 2010 Distinguished Service Award (given by the Service Disabled Veteran owned Small Business) 2009 M&O Contractor of the Year Award (given by the...

212

A framework and review of customer outage costs: Integration and analysis of electric utility outage cost surveys  

Science Conference Proceedings (OSTI)

A clear understanding of the monetary value that customers place on reliability and the factors that give rise to higher and lower values is an essential tool in determining investment in the grid. The recent National Transmission Grid Study recognizes the need for this information as one of growing importance for both public and private decision makers. In response, the U.S. Department of Energy has undertaken this study, as a first step toward addressing the current absence of consistent data needed to support better estimates of the economic value of electricity reliability. Twenty-four studies, conducted by eight electric utilities between 1989 and 2002 representing residential and commercial/industrial (small, medium and large) customer groups, were chosen for analysis. The studies cover virtually all of the Southeast, most of the western United States, including California, rural Washington and Oregon, and the Midwest south and east of Chicago. All variables were standardized to a consistent metric and dollar amounts were adjusted to the 2002 CPI. The data were then incorporated into a meta-database in which each outage scenario (e.g., the lost of electric service for one hour on a weekday summer afternoon) is treated as an independent case or record both to permit comparisons between outage characteristics and to increase the statistical power of analysis results. Unadjusted average outage costs and Tobit models that estimate customer damage functions are presented. The customer damage functions express customer outage costs for a given outage scenario and customer class as a function of location, time of day, consumption, and business type. One can use the damage functions to calculate outage costs for specific customer types. For example, using the customer damage functions, the cost experienced by an ''average'' customer resulting from a 1 hour summer afternoon outage is estimated to be approximately $3 for a residential customer, $1,200 for small-medium commercial and industrial customer, and $82,000 for large commercial and industrial customer. Future work to improve the quality and coverage of information on the value of electricity reliability to customers is described.

Lawton, Leora; Sullivan, Michael; Van Liere, Kent; Katz, Aaron; Eto, Joseph

2003-11-01T23:59:59.000Z

213

Efficiency Maine Business Program | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Efficiency Maine Business Program Efficiency Maine Business Program Efficiency Maine Business Program < Back Eligibility Agricultural Commercial Industrial Institutional Local Government Nonprofit Schools State Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Other Construction Heat Pumps Appliances & Electronics Commercial Lighting Lighting Manufacturing Maximum Rebate $50,000 Program Info State Maine Program Type State Rebate Program Rebate Amount Retrofits: up to 35% of total project cost New construction/Major renovations/Failed equipment replacement: 75% of incremental cost Custom: $0.14/kWh Provider Efficiency Maine The Efficiency Maine Business Program provides cash incentives and free, independent technical advice to help non-residential electric customers

214

Services  

NLE Websites -- All DOE Office Websites (Extended Search)

Services Services Services Overview ECS Audio/Video Conferencing Fasterdata IPv6 Network Network Performance Tools (perfSONAR) ESnet OID Registry PGP Key Service Virtual Circuits (OSCARS) DOE Grids Service Transition Contact Us Technical Assistance: 1 800-33-ESnet (Inside the US) 1 800-333-7638 (Inside the US) 1 510-486-7600 (Globally) 1 510-486-7607 (Globally) Report Network Problems: trouble@es.net Provide Web Site Feedback: info@es.net Services ESnet provides interoperable, effective, reliable, and high performance network communications infrastructure, and certain collaboration services, in support of the Office of Science (SC)'s large-scale, collaborative science programs. ESnet provides users with high bandwidth access to DOE sites and DOE's primary science collaborators including Research and

215

Customer Relationship Management for Energy Companies: New Approaches to Meeting Changing Needs  

Science Conference Proceedings (OSTI)

This report provides readers with an understanding of the need to revise customer service practices using systems and experiences from other industries as models. At its most refined level, "customer relationship management" is the key to profitability because it provides information and processes that permit effective customer segmentation and successful product development efforts targeted to well-defined and well-understood customer needs.

2001-11-07T23:59:59.000Z

216

Unbundling the retail gas market: Current activities and guidance for serving residential and small customers  

Science Conference Proceedings (OSTI)

The restructuring of retail gas services has followed a typical pattern for previously heavily regulated industries: large customers are initially given rights to purchase unbundled services from different entities, with the same rights dispersed over time to smaller customers. For about ten years now industrial customers in most states have been able to {open_quotes}play the market{close_quotes}. Since the passage of the Federal Energy Regulatory Commission (FERC) Order 636 in 1992, interest has centered on expanding service unbundling to small retail customers, including residential customers. Importantly, the Order prohibited pipelines from providing bundled sales service. This is not surprising - in the telecommunications industry, for example, the unbundling of wholesale services was a strong stimulant for developing competition in the local exchange market. The push for small-customer service unbundling has derived from the basic but politically attractive idea that all retail customers should directly benefit from competitive forces in the natural gas industry. When one looks at the movement of prices since 1985, it is easy to see that large retail customers have enjoyed more favorable prices than other retail customers. For example, over the period 1985 to 1994 gas prices to industrial customers and electric utilities fell around 23 percent and 36 percent, respectively. In comparison, gas prices to residential customers increased by around 5 percent while gas prices to commercial customers decreased slightly by about 1 percent. This report examines various aspects of unbundling to small retail gas customers, with special emphasis on residential customers.

Costello, K.W.; Lemon, J.R.

1996-05-01T23:59:59.000Z

217

Services  

Energy.gov (U.S. Department of Energy (DOE))

The Human Capital Office offers benefit, new employee orientation and some learning & development related services to all DOE employees. Additionally the Office supplies employee and labor...

218

Business Operations | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Operations Business Operations Business Operations The Office of Business Operations is the central organization for all Office of Energy Efficiency and Renewable Energy (EERE) business products, processes, and systems. The three main offices of Business Operations - Office of Budget, Office of Business Services, and Office of Information and Business Management - and their managers are outlined in the Business Operations organization chart. Offices Image of the Department of Energy Forrestal building in DC. Office of Budget The Office of Budget provides information that informs policy development and program planning, including basic market and economic data relevant to EERE's programs, market and economic analysis, estimation of the public benefits of EERE's programs, evaluation of past program performance and

219

DOE Awards Native American, Tribally-Owned Small Business Contract...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Awards Native American, Tribally-Owned Small Business Contract for Support Services to Savannah River Operations Office DOE Awards Native American, Tribally-Owned Small Business...

220

Introducing the Small Business Central Event Listing for  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

owned by women, socially and economically disadvantaged individuals, and service-disabled veterans, and small businesses in historically underutilized business zones. Where is...

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


221

Modeling of customer adoption of distributed energy resources  

SciTech Connect

This report describes work completed for the California Energy Commission (CEC) on the continued development and application of the Distributed Energy Resources Customer Adoption Model (DER-CAM). This work was performed at Ernest Orlando Lawrence Berkeley National Laboratory (Berkeley Lab) between July 2000 and June 2001 under the Consortium for Electric Reliability Technology Solutions (CERTS) Distributed Energy Resources Integration (DERI) project. Our research on distributed energy resources (DER) builds on the concept of the microgrid ({mu}Grid), a semiautonomous grouping of electricity-generating sources and end-use sinks that are placed and operated for the benefit of its members. Although a {mu}Grid can operate independent of the macrogrid (the utility power network), the {mu}Grid is usually interconnected, purchasing energy and ancillary services from the macrogrid. Groups of customers can be aggregated into {mu}Grids by pooling their electrical and other loads, and the most cost-effective combination of generation resources for a particular {mu}Grid can be found. In this study, DER-CAM, an economic model of customer DER adoption implemented in the General Algebraic Modeling System (GAMS) optimization software is used, to find the cost-minimizing combination of on-site generation customers (individual businesses and a {mu}Grid) in a specified test year. DER-CAM's objective is to minimize the cost of supplying electricity to a specific customer by optimizing the installation of distributed generation and the self-generation of part or all of its electricity. Currently, the model only considers electrical loads, but combined heat and power (CHP) analysis capability is being developed under the second year of CEC funding. The key accomplishments of this year's work were the acquisition of increasingly accurate data on DER technologies, including the development of methods for forecasting cost reductions for these technologies, and the creation of a credible example California {mu}Grid for use in this study and in future work. The work performed during this year demonstrates the viability of DER-CAM and of our approach to analyzing adoption of DER.

Marnay, Chris; Chard, Joseph S.; Hamachi, Kristina S.; Lipman, Timothy; Moezzi, Mithra M.; Ouaglal, Boubekeur; Siddiqui, Afzal S.

2001-08-01T23:59:59.000Z

222

Modeling of customer adoption of distributed energy resources  

SciTech Connect

This report describes work completed for the California Energy Commission (CEC) on the continued development and application of the Distributed Energy Resources Customer Adoption Model (DER-CAM). This work was performed at Ernest Orlando Lawrence Berkeley National Laboratory (Berkeley Lab) between July 2000 and June 2001 under the Consortium for Electric Reliability Technology Solutions (CERTS) Distributed Energy Resources Integration (DERI) project. Our research on distributed energy resources (DER) builds on the concept of the microgrid ({mu}Grid), a semiautonomous grouping of electricity-generating sources and end-use sinks that are placed and operated for the benefit of its members. Although a {mu}Grid can operate independent of the macrogrid (the utility power network), the {mu}Grid is usually interconnected, purchasing energy and ancillary services from the macrogrid. Groups of customers can be aggregated into {mu}Grids by pooling their electrical and other loads, and the most cost-effective combination of generation resources for a particular {mu}Grid can be found. In this study, DER-CAM, an economic model of customer DER adoption implemented in the General Algebraic Modeling System (GAMS) optimization software is used, to find the cost-minimizing combination of on-site generation customers (individual businesses and a {mu}Grid) in a specified test year. DER-CAM's objective is to minimize the cost of supplying electricity to a specific customer by optimizing the installation of distributed generation and the self-generation of part or all of its electricity. Currently, the model only considers electrical loads, but combined heat and power (CHP) analysis capability is being developed under the second year of CEC funding. The key accomplishments of this year's work were the acquisition of increasingly accurate data on DER technologies, including the development of methods for forecasting cost reductions for these technologies, and the creation of a credible example California {mu}Grid for use in this study and in future work. The work performed during this year demonstrates the viability of DER-CAM and of our approach to analyzing adoption of DER.

Marnay, Chris; Chard, Joseph S.; Hamachi, Kristina S.; Lipman, Timothy; Moezzi, Mithra M.; Ouaglal, Boubekeur; Siddiqui, Afzal S.

2001-08-01T23:59:59.000Z

223

Catalog segmentation with double constraints in business  

Science Conference Proceedings (OSTI)

Catalog segmentation is an important issue in data mining in business from the microeconomic point of view. In catalog segmentation, an enterprise tries to develop k catalogs with r products that are sent to corresponding customers in order to maximize ... Keywords: Catalog segmentation, Customer-oriented, DCCSP, Profit constraint

Xiujuan Xu; Yu Liu; Zhe Wang; Chunguang Zhou; Yanchun Liang

2009-03-01T23:59:59.000Z

224

Control of Customer Property  

NLE Websites -- All DOE Office Websites (Extended Search)

5 EOTA Inventory Control Process 110620.doc110620 Page 1 of 6 EOTA - Business Process Document Title: EOTA Inventory Control Process Document Number: MGTP-005 Rev. 110620...

225

Small Business Initiatives | Department of Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

Initiatives Initiatives Small Business Initiatives As a leader in providing contracting and subcontracting opportunities to small businesses, we continue to challenge the private sector by encouraging our major prime contractors to seek ways to include small businesses in our procurement process. In order to qualify as a small business, the business must meet the Small Business Administration's size standards. Learn more about our small business initiatives below, or at www.sba.gov 8(a) Pilot Program Historically Underutilized Business Zone Service-Disabled Veteran-Owned Small Business Women-Owned Businesses 8(a) Pilot Program Section 8(a) of the Small Business Act authorized SBA to contract for goods and services with federal agencies. SBA then subcontracts actual performance of the work to socially and economically disadvantaged small

226

Childhood Customs and Superstitions  

NLE Websites -- All DOE Office Websites (Extended Search)

Childhood Customs and Superstitions Childhood Customs and Superstitions Nature Bulletin No. 627 February 4, 1961 Forest Preserve District of Cook County Daniel Ryan, President Roberts Mann, Conservation Editor David H. Thompson, Senior Naturalist CHILDHOOD CUSTOMS AND SUPERSTITIONS In all the world there remains only one large tribe of savages which shows no signs of dying out or becoming civilized. These people have a language of their own; they practice magic; and they follow weird customs which have come down by word of mouth from the far-off past. Actually they are only part-time savages because, most of the time, these are our sons and daughters or our grandchildren who go to school, live in our homes, wash behind their ears, and seem to be civilized. The strangest thing about them is their ability to shift personalities right in front of your eyes.

227

Custom Renewable Energy Projects  

Energy.gov (U.S. Department of Energy (DOE))

Energy Trust of Oregon offers cash incentives and project development assistance for renewable energy projects that are 20 megawatts (MW) or less in capacity. These custom incentives are part of...

228

Control of Customer Property  

NLE Websites -- All DOE Office Websites (Extended Search)

Report of Lost, Damaged, Destroyed or Stolen (RLDDS) Property, MGTP-005 EOTA Inventory Process, MGTP-006 for control of EOTA issued key(s) MGTP-003 Control of Customer...

229

Understanding Electric Utility Customers  

Science Conference Proceedings (OSTI)

How customers use and value electricity has been a subject of study and debate for many decades. A better understanding of how customers use electricity could help the industry find ways to improve energy efficiency, thereby helping to reduce green house gas emissions, increase energy sustainability, and improve overall growth in the economy. In addition, our ability to encourage more efficient consumption through real-time feedback, control technology, and pricing is better and less costly than it has e...

2012-02-07T23:59:59.000Z

230

Electric utilities broaden their vision, again, and move beyond energy services...to communications services  

SciTech Connect

Energy production and delivery will be tightly coupled with telecommunications and information services for the foreseeable future. In order to control access to the customer and prevent erosion of their customer bases, utilities will be driven to become more aggressive in deploying both supply-side information technologies for improved operation of their generation, transmission, and distribution facilities; and demand side Energy Information Service (EIS). Those information services will enable utilities to provide higher quality services at lower cost with lower environmental impact, and to give their ratepayers better control over their power usage. Utilities have important assets that will be valuable in deploying telecommunications networks that support EIS and other value-added information services. Electric power utilities have the potential to become significant players in the National Information Infrastructure, providing commercial EIS, non-energy value-added services, and telecommunications services. Utility entry into telecommunications markets would bring more competition to those markets and contribute toward universal service goals. Regulatory restrictions on utility entry into telecommunications markets are inconsistent with more recent government policies promoting competition. Joint ventures and other forms of partnering will be necessary to build utility networks, and partnering with telecommunications companies will be especially important to utilities. Pivotal business alliances and regulatory policies that will shape the business environment for both industries are likely to be decided int the next few years. Utilities face a brief window of necessity and opportunity: the necessity to assess the EIS and telecommunications capabilities they will need to support their core business in the future; and the opportunity to consider what new sources of revenue could be opened up by those capabilities.

Mann, M. [Electric Power Research Institutes, Palo Alto, CA (United States)

1995-12-01T23:59:59.000Z

231

21st Century Customers: Volume 1: Industry and Manufacturing  

Science Conference Proceedings (OSTI)

Understanding and meeting the evolving needs of industrial customers could be critical to the future prosperity of energy enterprises. This report examines five significant industries that are undergoing dramatic changes in their markets and relationships to buyers of their products -- steel and aluminum, paper and pulp, chemicals, plastics, and food processing. The report provides a companion to Volume 2, 21st Century Customers: Volume 2: Business and Commerce, covering the evolving needs of five commer...

1999-02-10T23:59:59.000Z

232

Regulation, customer protection and customer engagement  

E-Print Network (OSTI)

customers. The FPCs successor body, the Federal Energy Regulatory Commission (FERC), continued this policy. By 1980 settlements were reached in approximately two-thirds of all electric rate cases there, and in 1986 in over 70% of gas pipeline rate cases... . Presently, no less than 90% of the rate cases at FERC are settled by the participants rather than determined by the Commission through the conventional litigation process. There have been similar developments in some other parts of the US and in Canada...

Littlechild, Stephen

233

National Grid (Electric) - Small Business Energy Efficiency Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

National Grid (Electric) - Small Business Energy Efficiency National Grid (Electric) - Small Business Energy Efficiency Program National Grid (Electric) - Small Business Energy Efficiency Program < Back Eligibility Commercial Savings Category Other Appliances & Electronics Commercial Lighting Lighting Program Info State Rhode Island Program Type Utility Rebate Program Rebate Amount Custom Electric Efficiency Rebates: 70% of project costs can be paid through a rebate. Custom Electric Efficiency Loans: The remaining 30% can be financed by National Grid with a 0% interest loan for 24 months. National Grid's Small/Mid-Sized Business Program is for business customers with an average demand of 200 kilowatts or less per month. The program aids qualifying business customers in installing energy efficient equipment. National Grid provides a free energy audit and report of

234

A framework for business continuity management  

Science Conference Proceedings (OSTI)

An enterprise is exposed to risks-such as acts of terrorism, natural disasters and utility failure-which may disrupt operations, disaffect customers and compromise business credibility and revenue streams. Risk can also be introduced to an enterprise ... Keywords: Business continuity management, Information strategy, Risk management

Forbes Gibb; Steven Buchanan

2006-04-01T23:59:59.000Z

235

Investigating the effects of business process orientation on organizational innovation performance  

Science Conference Proceedings (OSTI)

Business process orientation (BPO) supports business process management by reorienting employees' focus from functional performance to customer value adding. While it is generally believed that BPO improves various aspects of organizational performance, ... Keywords: Business process orientation, Cross-functional integration, Customer integration, Employee innovativeness, Organizational innovation performance

Jing Tang, L. G. Pee, Junichi Iijima

2013-12-01T23:59:59.000Z

236

Financial Services Sector Signs Cybersecurity Research ...  

Science Conference Proceedings (OSTI)

... trading and funds management, and many other business and consumer ... to protect its customers by enhancing the sector's resilience and integrity. ...

2010-12-08T23:59:59.000Z

237

Transportation Business Plan  

SciTech Connect

The Transportation Business Plan is a step in the process of procuring the transportation system. It sets the context for business strategy decisions by providing pertinent background information, describing the legislation and policies governing transportation under the NWPA, and describing requirements of the transportation system. Included in the document are strategies for procuring shipping casks and transportation support services. In the spirit of the NWPA directive to utilize the private sector to the maximum extent possible, opportunities for business ventures are obvious throughout the system development cycle.

1986-01-01T23:59:59.000Z

238

Instructions for Foreign Customers  

Science Conference Proceedings (OSTI)

... Before proceeding with any service(s) we will need a check, money order or a bank wire transfer. ... Money Orders & Prepayment Checks. ...

2013-04-09T23:59:59.000Z

239

Athens-Clarke County- Green Business Revolving Loan Fund  

Energy.gov (U.S. Department of Energy (DOE))

Athens-Clarke County has created a Green Business Revolving Loan Fund for new or existing businesses. Funding is available for implementing eco-friendly products or services into a business or...

240

Technology Services Reports What Are Our Customers ...  

Science Conference Proceedings (OSTI)

... technical books, textbooks and conference proceedings was relatively ... structure of LCC, which does not have a ... other than mathematicians do this to ...

2011-07-14T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


241

Business Incentive Program | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Incentive Program Business Incentive Program Business Incentive Program < Back Eligibility Agricultural Commercial Construction Fed. Government Industrial Institutional Local Government Nonprofit Schools State Government Tribal Government Savings Category Other Heating & Cooling Commercial Heating & Cooling Heating Cooling Home Weatherization Construction Commercial Weatherization Design & Remodeling Manufacturing Appliances & Electronics Heat Pumps Commercial Lighting Lighting Maximum Rebate Prescriptive: Varies by equipment type Custom: $200,000 or 30% per project Total Prescriptive and Custom combined: $400,000 per calendar year Program Info Funding Source Focus On Energy Program Expiration Date 03/31/2014 State Wisconsin Program Type State Rebate Program Rebate Amount Prescriptive: Varies by equipment type

242

NASA Customer Satisfaction Survey  

NLE Websites -- All DOE Office Websites (Extended Search)

Customer Satisfaction Survey Customer Satisfaction Survey NASA's Oak Ridge National Laboratory (ORNL) Distributed Active Archive Center (DAAC) would like to encourage you to participate in the NASA ESDIS 2013 American Customer Satisfaction Survey. The ORNL DAAC is one of twelve data centers sponsored by NASA's Earth Science Data and Information System (ESDIS) project. The ESDIS project uses the results of this survey to evaluate our success and to determine where improvements are needed. Invitations will be sent to you, our users, from CFI Group [CFI Group on behalf of NASA (NASA@jangomail.com)] during the week of August 20, 2013. Each invitation will reference us as "ORNL DAAC / FLUXNET", and contain a unique secure link to this Web-based anonymous survey. We encourage you to participate!

243

Customer-Focused Deployment  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Customer-Focused Customer-Focused Deployment SAM RASHKIN Chief Architect Building Technologies Program February 29, 2012 Building America Meeting 2 | INNOVATION & INTEGRATION: Transforming the Energy Efficiency Market Buildings.Energy.gov 'Good Government' As-A-System IECC Code: Mandates technologies and practices proven reliable and cost- effective ENERGY STAR: Recognizes Builders Who Deliver Significantly Above Code Performance Builders Challenge: Recognizes Leading Builders Applying Proven Innovations and Best Practices Building America: Develops New Innovations and Best Practices 3 | INNOVATION & INTEGRATION: Transforming the Energy Efficiency Market Buildings.Energy.gov Disseminating Research Results: Building America Resource Tool 4 | INNOVATION & INTEGRATION: Transforming the Energy Efficiency Market

244

Small-Business Policy | Y-12 National Security Complex  

NLE Websites -- All DOE Office Websites (Extended Search)

Small-Business Policy Small-Business Policy Small-Business Policy It is the policy of the Y-12 National Security Complex to provide maximum practicable contracting opportunities to small businesses as defined in the Federal Acquisition Regulation (FAR) Part 19 for goods and services needed to support the National Nuclear Security Administration's programs and mission. This policy is executed through the establishment of small business subcontracting plans and goals and through reserving acquisitions for small businesses. These small businesses include the following: small businesses small disadvantaged businesses 8(a) businesses woman-owned businesses HUBZone businesses veteran-owned businesses service disabled veteran-owned small businesses Y-12 personnel are expected to fully support initiatives generated pursuant

245

Energy Efficiency Program Sponsor Partner Success Story - Calico Energy Services  

NLE Websites -- All DOE Office Websites (Extended Search)

Efficiency Program Sponsor Efficiency Program Sponsor Partner Success Story Product Provider Calico Energy Services 777 108 th Avenue NE Suite 2150, Bellevue, WA 98004 Business: Demand Side Management Software and Services for Utilities and Power Providers Thomas Doggett, Chief Marketing Officer Phone: 425-281-1829 Email: tom.doggett@calicoenergy.com Calico Energy is the first service and product provider to help a utility company automate the collection and submission of commercial building usage data to the EPA's ENERGY STAR Portfolio Manager. Project Scope Calico Energy partnered with Commonwealth Edison (ComEd), a Chicago-based utility serving approximately 3.8 million customers in northern Illinois, including more than 350,000 businesses, to implement a software

246

Business Overview  

Science Conference Proceedings (OSTI)

... install our products. These visits allow customers to ... proper installation of our products in their vehicles, assess ... Production Validation (PV) testing. ...

2001-05-01T23:59:59.000Z

247

Definition: Customer Energy Management Device and System | Open Energy  

Open Energy Info (EERE)

Device and System Device and System Jump to: navigation, search Dictionary.png Customer Energy Management Device and System A device that can control other energy devices such as thermostats, lighting, direct load control devices, or distributed energy resource within the customer premise. These devices may also receive information or control signals from utillities or third party energy service providers. These devices can help customers manage electricity usage automatically by utilizing information from service providers, or preferences set by the customer.[1] Related Terms energy, electricity generation, distributed energy resource References ↑ https://www.smartgrid.gov/category/technology/customer_energy_management_device_and_system [[Cat LikeLike UnlikeLike You like this.Sign Up to see what your friends like.

248

Lean Aircraft Initiative Implementation Workshop #3: Customer and Supplier Integration Across the Supply Chain  

E-Print Network (OSTI)

The integration of customers and suppliers along the supply chain involves a fundamental transformation of the way business is conducted in the Aerospace industry. Lean Aerospace Initiative (LAI) members, as well as ...

Cutcher-Gershenfeld, Joel

249

ORNL Small Business Programs Office  

NLE Websites -- All DOE Office Websites (Extended Search)

Us | Us | facebook icon Small Business Programs Office ORNL People News at a Glance Content on this page requires a newer version of Adobe Flash Player. Get Adobe Flash player Small Business Policy Message from the Laboratory Director How to Do Business with ORNL Business Opportunities What we Buy ORNL Fact Sheet Directions to the ORNL Small Business Programs Office Links You May Need Battelle-Managed Laboratories Acquisition Management Services Department Of Energy - Headquarters (DOE-HQ) Department Of Energy - Oak Ridge Operations (DOE-ORO) DOE National Laboratories DOE Office of Small and Disadvantaged Business Utilization (OSDBU) Electronic Subcontracting(eSRS) Reporting System FedBizOpps Federal Acquisition Regulation (FAR) SCORE Set-Aside Alert Opportunities Small Business Administration (SBA)

250

Business Diversity | Argonne National Laboratory  

NLE Websites -- All DOE Office Websites (Extended Search)

In the News In the News Argonne and Fermilab start a business fair WBEZ Chicago Argonne, Fermi host fair to engage small contractors Federal Computing Weekly Forget about the mythical lone inventor in the garage: Real innovations happen in big, well-funded labs Slate Business Diversity Argonne is committed to expanding opportunities with local and small businesses, including veteran-, female- and minority-owned businesses. Diversity is integrated into Argonne's business model, both in the way in which we procure goods and services, as well as whom we partner with on the commercialization of our technology. Argonne works with small businesses, including veteran, female- and minority-owned businesses. As a U.S. Department of Energy run facility, Argonne is a conscientious neighbor and supporter of the local economy.

251

Business Operations Directorate, Brookhaven National Laboratory...  

NLE Websites -- All DOE Office Websites (Extended Search)

BNL People Site Details Directorate Homepage Contact Us Divisions & Offices Budget Office Fiscal Services Division Other Information BNL Site Index Can't View PDFs? Business...

252

Small Business Opportunity Tool | Department of Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

Small Business Opportunity Small Business Opportunity Tool Small Business Opportunity Tool Small business contracting is difficult to navigate. Every day, the staff of the Office of Small and Disadvantaged Business Utilization work to ensure small businesses have the access and information they need to provide goods and services for the federal government. We've built the Small Business Opportunity Tool to expand access and enrich the diversity of our procurement partners at the Department of Energy. With the Small Business Opportunity Tool, you can: Learn more about the Department of Energy's organization, business model, facilities, and goods/services we procure to accomplish the agency's mission. Search through historical procurement information (what a facility has bought in the past, not a record of what they will buy in the future)

253

JOB1 Workforce Development and Business Support (New Orleans...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

their businesses more successful by providing services and programs to help recruit, train, and retain the best employees. There are many services provided to employers, job...

254

Transportation Services | Staff Services  

NLE Websites -- All DOE Office Websites (Extended Search)

Transportation Services Transportation Services The BNL Transportation Office, located at 20 Brookhaven Avenue, Building 400A, is available to assist BNL employees, guests and visitors with transportation needs in support of Laboratory programs. The hours of operation are 8:30 AM - 5:00 PM Monday through Friday. To contact the Transportation Office call (631) 344-2535. Stony Brook Parking Passes The Transportation Office has a limited number of parking passes for the three (3) parking garages at Stony Brook University. The passes are available to and are intended for use by BNL employees/scientific staff on official business only. Passes may be used at the Administration, University Hospital and Health Services Center garages on the Stony Brook campus when visiting SBU on official business.

255

Environmental Health Safety & Business Services  

E-Print Network (OSTI)

as they are defined in NFPA 70E, Article 100, "Definitions," and used in NFPA 70E, Article 110, "General Requirements as described in NFPA 70E, Article 120, and identify what controls must be put in place to work on or near live parts, if necessary, as described in NFPA 70E, Article 130. Process Description: After careful study

O'Toole, Alice J.

256

SBOT OHIO EM BUSINESS CENTER POC Karen Bahan Telephone  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

OHIO OHIO EM BUSINESS CENTER POC Karen Bahan Telephone (513) 246-0555 Email karen.bahan@emcbc.doe.gov ADMINISTATIVE / WASTE / REMEDIATION Office Administrative Services 561110 Facilities Support Services 561210 Employment Placement Agencies 561311 Executive Search Services 561312 Temporary Help Services 561320 Professional Employer Organizations 561330 Document Preparation Services 561410 Telephone Answering Services 561421 Court Reporting and Stenotype Services 561492 All Other Business Support Services 561499 Travel Agencies 561510 All Other Travel Arrangement and Reservation Services 561599 Investigation Services 561611 Security Guards and Patrol Services 561612 Armored Car Services 561613 Security Systems Services (except Locksmiths) 561621 Locksmiths 561622 Exterminating and Pest Control Services

257

Software for analysisBusiness Analytics Analysis for everyone  

E-Print Network (OSTI)

VeRVieW To assess the state of the self-service business intelligence platforms market and see how the vendors stack: +1 617.613.5000 | www.forrester.com The Forrester WaveTM: Self-Service Business Intelligence evaluation of self-service business intelligence (BI) vendors, we found that IBM, Microsoft, SAP, SAS, Tibco

258

Customer Communications Architecture Development  

Science Conference Proceedings (OSTI)

This report builds on previous work to develop a tree of requirements metrics (TRM) that represents a detailed dictionary of primitive requirements for applications of the Smart Grid. The initial work was focused primarily, but not exclusively, on advanced metering infrastructure (AMI) systems. This project phase extends this work with some in-depth extraction of additional primitives obtained from the study of distributed energy resources and related subjects. Customer-sited distributed energy resources...

2011-12-20T23:59:59.000Z

259

CERTS customer adoption model  

SciTech Connect

This effort represents a contribution to the wider distributed energy resources (DER) research of the Consortium for Electric Reliability Technology Solutions (CERTS, http://certs.lbl.gov) that is intended to attack and, hopefully, resolve the technical barriers to DER adoption, particularly those that are unlikely to be of high priority to individual equipment vendors. The longer term goal of the Berkeley Lab effort is to guide the wider technical research towards the key technical problems by forecasting some likely patterns of DER adoption. In sharp contrast to traditional electricity utility planning, this work takes a customer-centric approach and focuses on DER adoption decision making at, what we currently think of as, the customer level. This study reports on Berkeley Lab's second year effort (completed in Federal fiscal year 2000, FY00) of a project aimed to anticipate patterns of customer adoption of distributed energy resources (DER). Marnay, et al., 2000 describes the earlier FY99 Berkeley Lab work. The results presented herein are not intended to represent definitive economic analyses of possible DER projects by any means. The paucity of data available and the importance of excluded factors, such as environmental implications, are simply too important to make such an analysis possible at this time. Rather, the work presented represents a demonstration of the current model and an indicator of the potential to conduct more relevant studies in the future.

Rubio, F. Javier; Siddiqui, Afzal S.; Marnay, Chris; Hamachi,Kristina S.

2000-03-01T23:59:59.000Z

260

What academic research tells us about service  

Science Conference Proceedings (OSTI)

A computing-driven revolution is under way in the global economy guided by the principle that every business must become a service business in order to survive.

Roland T. Rust; Carol Miu

2006-07-01T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


261

Mining customer knowledge to implement online shopping and home delivery for hypermarkets  

Science Conference Proceedings (OSTI)

With advances in modern technology, the Internet population has increased year by year globally. For young customers who consider convenience and speed as prerequisites, online shopping has become a new type of consumption. In addition, business-to-customer ... Keywords: Association rule, Cluster analysis, Data mining, Database marketing, Electronic commerce, Home delivery, On-line shopping

Shu-hsien Liao; Yin-ju Chen; Yi-tsun Lin

2011-04-01T23:59:59.000Z

262

Modelling and automated composition of user-centric services  

Science Conference Proceedings (OSTI)

User-centric services bring additional constraints to the problem of automated service composition. While in business-centric settings the services are orchestrated in order to accomplish a specific business task, user-centric service composition should ...

Raman Kazhamiakin; Massimo Paolucci; Marco Pistore; Heorhi Raik

2010-10-01T23:59:59.000Z

263

Products, Services: Not Procurable  

NLE Websites -- All DOE Office Websites (Extended Search)

Products, Services: Not Procurable As a premier national research and development laboratory, LANL seeks to do business with qualified companies that offer value and high...

264

FY 2009 FLEET SERVICES VEHICLE RATES TO: Fleet Services Customers  

E-Print Network (OSTI)

policy was simulated by adding a surcharge to all motor fuels. Since there is no net increase fuels. The TRANFRT program represents heavy truck energy demand. Most data input is handled via two contains all of the input data for the TRANFRT model. Much of the data required by the Alternative Fuel

265

May 11, 2011 - Engaging Small Business Program Participants Webinar...  

NLE Websites -- All DOE Office Websites (Extended Search)

a four year or three year loan and a year into it they sell their business. Part of the sales transaction is that the customer taking over will take over the loan. They will send...

266

Missouri Gas Energy (MGE)- Residential and Small Business Efficiency Rebates  

Energy.gov (U.S. Department of Energy (DOE))

Missouri Gas Energy (MGE) offers its residential and small business customers rebates for the purchase and installation of efficient natural gas water heating and space heating equipment within its...

267

Glendale Water and Power - Large Business Energy Efficiency Program...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

its medium and large business customers with electric bills of more than 3000 per month (electric usage of 250,000 kWh annually 36,000 per year) to encourage energy efficiency...

268

Business Energy Efficiency Rebates (Offered by 5 Utilities)  

Energy.gov (U.S. Department of Energy (DOE))

Bright Energy Solutions offers energy efficiency cash incentive programs to [http://dsireusa.org/incentives/incentive.cfm?Incentive_Code=ND21F&re=1&ee=1 residential] and business customers...

269

Carrots and Sticks: A Comprehensive Business Model for the Successful...  

NLE Websites -- All DOE Office Websites (Extended Search)

in the State of Arizona using a pro-forma utility financial model, including impacts on utility earnings, customer bills and rates. We demonstrate how a viable business model can...

270

Where is the Cogeneration Business Going?  

E-Print Network (OSTI)

Cogeneration proponents are still haling the wonders and marvels of cogeneration in the hope of convincing customers to adopt this energy option. Despite the hype, fewer and fewer cogeneration projects are being adopted. Why? Where is the business going? Is the bloom off the rose? The answer may be all too obvious. Historically (three to eight years ago), cogeneration was pursued largely because of inadequate or, in some way, failing boilers at industrial plants. These steam generators would have to be replaced or upsized anyway and customers used the combination of capital offsets and low operating efficiencies to justify cogeneration. In cases where these industrial firms did not want anything but the end result (i.e., added steam capacity at some reasonable price) they signed up with energy deal makers who sold them steam at some discount from current costs. Where regulatory agencies forced electric utilities to buy power at levelized or in inflated avoided costs, free steam deals were offered to secure an appropriate steam host. But times have changed. Why are customers interested in cogeneration now? Boiler and chiller-related inadequacies are still present, but power quality has risen to the number one driver (outside of regulatory or electric utility incentives). That may seem somewhat of a surprise since electric utilities are historically more reliable than cogenerators. The best cogeneration systems in the United States achieve 98% availabilities. There isn't a major electric utility that delivers less than 99.9+%. Why the interest? The first reason is momentaries. Many electric utilities do not even keep track of their service disruptions shorter than one minute in duration. Reclosers and other system operations that produce multiple cycle interruptions do not effect annual percent availability, but they sure do effect customers! The reason why is also obvious: microprocessors. Customers are increasing their use of computers in process control and office automation. This combination makes customer productivity and performance extremely power sensitive. Banks and insurance carriers are similarly affected. With the power availability scare so prevalent in the Northeast, and the threat of voltage reductions and interruptions, it is small wonder more customers aren't cogenerating. Part of the reason as well is that thermal efficiency, the very backbone of the reason cogeneration was spawned in 1978, is currently almost a dead issue. PURPA compliance is virtually a non-issue. Customers are even dropping in simple emergency generators and foregoing the heat recovery altogether! How can they make this judgement? Simple! The lure of the current low gas prices has lulled them into benign neglect of the intrinsic cogeneration power generation efficiency. They simply cannot justify heat recovery in the cogeneration system design! Isn't that ironic given the rebirth of cogeneration in 1978 to reduce our dependence on foreign oil by taking advantage of this intrinsic power generation efficiency.

Gilbert, J. S.

1989-09-01T23:59:59.000Z

271

Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department  

Science Conference Proceedings (OSTI)

In subscription services, customers who leave the company can be divided into two groups: customers who do not renew their fixed-term contract at the end of that contract, and others who just stop paying during their contract to which they are legally ... Keywords: Analytical customer relationship management (aCRM), Attrition research, Commercial churn, Credit risk, Customer churn, Customer intelligence, Financial churn, Out-of-period validation

Jonathan Burez; Dirk Van den Poel

2008-07-01T23:59:59.000Z

272

Health and Strategic Sustainability: Business to Business.  

E-Print Network (OSTI)

??This is a study of how businesses might influence other businesses to move towards sustainability. Two health club businesses in North America actively participated and (more)

Nelson, David

2005-01-01T23:59:59.000Z

273

Dakota Electric Association - Commercial and Industrial Custom Energy Grant  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Dakota Electric Association - Commercial and Industrial Custom Dakota Electric Association - Commercial and Industrial Custom Energy Grant Program Dakota Electric Association - Commercial and Industrial Custom Energy Grant Program < Back Eligibility Commercial Industrial Savings Category Other Maximum Rebate 50% of total project costs and 100,000 annually in grants/rebates per member. Program Info State Minnesota Program Type Utility Grant Program Rebate Amount 50% of total project costs up to 100,000 Provider Dakota Electric Service Dakota Electric's Custom Energy Grant Program is offered for any commercial or industrial customer that installs qualifying energy-efficient products which exceed conventional models and result in a reduction of electric use, when a specific rebate program is not currently available. Any energy

274

3-1 Computer and Network Services (CaNS)  

NLE Websites -- All DOE Office Websites (Extended Search)

CaNS User Resources CaNS User Resources Computer and Network Services (CaNS) The primary mission of the CaNS Group is to provide the infrastructure and computing services within the W.R. Wiley Environmental Sciences Laboratory (EMSL) for an advanced computing environment that enables staff, visitors, and collaborators to effectively use computer and network resources for their scientific research and business requirements. In supporting EMSL's growing business and research needs regarding information sciences, CaNS secures global information access to our facilities by providing online remote access to both computing resources and scientific equipment. A large portion of the CaNS Group's efforts involves providing customer support to EMSL researchers and offsite users. For

275

NorthWestern Energy - Custom Business Efficiency Program (Montana...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Efficiency Program (Montana) Eligibility Agricultural Commercial Industrial Multi-Family Residential Residential Savings For Other Program Information Montana Program Type Utility...

276

Customer-Centric Business Models for Smart Grid Development.  

E-Print Network (OSTI)

?? The digitalization of the electricity grid can provide politicians and different kinds of companies with solid benefits in terms of efficiency, renewable integration and (more)

Schabram, Sarah

2013-01-01T23:59:59.000Z

277

PSNH- Large Business Energy Efficiency Retrofit Rebate Program  

Energy.gov (U.S. Department of Energy (DOE))

Public Service of New Hampshire (PSNH), in collaboration with [http://www.nhsaves.com/ nhsaves], encourages large commercial and industrial customers in existing facilities to conserve energy...

278

Alliant Energy Interstate Power and Light (Electric) - Business...  

Open Energy Info (EERE)

Amount New Construction: Varies, see program web site Custom: Based on Annual Dollar Energy Savings Food Service Equipment: 200 - 500 Commercial Refrigeration Equipment: 75...

279

NNSA Small Business Week Day 5: MIRATEK | National Nuclear Security...  

National Nuclear Security Administration (NNSA)

support to DOENNSA - Babcock & Wilcox Technical Services Pantex in Amarillo, Texas. MIRATEK also provides extensive database integration and custom software development...

280

Targeting Products in Residential Markets: Comparing "Off-the-Shelf" and Custom Segmentation Systems  

Science Conference Proceedings (OSTI)

This report summarizes results of customer research designed to provide energy service companies that have an interest in selling value-added services with insight about selecting the best options among a variety of both "off-the-shelf" and custom segmentation tools.

2000-11-03T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


281

Offering Premium Power to Select Customer Segments: Using Distributed Resources for Distribution Utilities  

Science Conference Proceedings (OSTI)

Electric sector restructuring will likely lead to increased opportunities for distributed resources (DR) technologies and solutions. In particular, distribution utilities may be able to use DR to provide innovative services that can help increase customer value and open new sources of revenue. Using DR to offer premium power services to customers with special sensitivity to power quality disturbances is one such opportunity.

2001-01-11T23:59:59.000Z

282

Interoperability Robustness Checklist for Metering and Customer Communications  

Science Conference Proceedings (OSTI)

This report provides a strategic framework and a simplified checklist for the development and design of future dynamic customer-to-utility and customer-to-service-provider systems such as advanced metering and demand response. This framework and checklist is intended to help utilities ensure the technology they are deploying is flexible and robust enough to avoid premature obsolescence, vendor lock-in, and/or system-wide forklift upgrades.

2008-01-17T23:59:59.000Z

283

List of Food Service Equipment Incentives | Open Energy Information  

Open Energy Info (EERE)

Service Equipment Incentives Service Equipment Incentives Jump to: navigation, search The following contains the list of 112 Food Service Equipment Incentives. CSV (rows 1 - 112) Incentive Incentive Type Place Applicable Sector Eligible Technologies Active APS - Energy Efficiency Solutions for Business (Arizona) Utility Rebate Program Arizona Commercial Industrial Institutional Local Government Retail Supplier Schools State Government Building Insulation Central Air conditioners Chillers Comprehensive Measures/Whole Building Custom/Others pending approval Energy Mgmt. Systems/Building Controls Lighting Lighting Controls/Sensors Motor VFDs Motors Programmable Thermostats Refrigerators LED Exit Signs Evaporative Coolers Vending Machine Controls Food Service Equipment Yes Agricultural Energy Efficiency Program (New York) State Rebate Program New York Agricultural Agricultural Equipment

284

TRANSFORMING THE SRS ENVIRONMENTAL BUSINESS: COMMUNICATION AND APPLIED PROJECT MANAGEMENT PRINCIPLES  

SciTech Connect

A process for communicating information relating to core business functions that also encourages improving internal communications has been established at SRS. This process continues to grow and strengthen as the multiple Contractors, Regulators and DOE-SR relationships mature. A number of management communication tools have been initiated, retooled, rebooted or continued with enhancements to ensure appropriate information is communicated to all levels with environmental responsibility at SRS. The types of information that are the focus of this improved process are feedback from the customer and from informational exchange forums (i.e., Challenge Opportunity and Resolution (COR), SRS Regulatory Integration Team (SRIT), Environmental Quality Management Division (EQMD), Senior Environmental Managers Council (SEMC), etc.). These forums, SRS environmental functions centralization, and the creation of a Regulatory Integration process allows for cross-functional decision making, problem solving and information sharing that involves the field organizations, Environmental Compliance Authorities (ECA), Subject Matter Experts (SME), DOE and the Regulators. Numerous examples of effective decision-making and problem solving will be shared. Lessons Learned involving inadequate communications and the resulting impacts on the environment, customer satisfaction, and relationships will also be discussed. Additionally, the focus on improved communications also includes maintaining awareness of business activities. The tools being utilized to facilitate the continuing improvement of internal communications include weekly staff meetings for all individuals within the organization, quarterly ECA and SME meeting, quarterly Regulatory Integration & Environmental Services (RI&ES) All-Hands meetings hosted by the Director, bi-weekly EQMD and EQMD Lite meetings with the customer, bi-annual SRIT meetings, and COR meetings on an as need basis. In addition, an existing Required Reading Program is being formally utilized in RI&ES to ensure all individuals get formal notification of new/revised business documents. In all cases, the development of environmental communication topics that occur at SRS have a cost-scope-schedule basis that can be linked to delivery of environmental services.

Saldivar, E.

2010-01-20T23:59:59.000Z

285

Functional Requirements for Customer Communications  

Science Conference Proceedings (OSTI)

Customer communications infrastructures could support a wide variety of useful utility operations and industry-wide applications. However, these systems will require a substantial investment, which necessitates viewing customer communications with multiple stakeholders and applications in mind. This report describes the development of requirements for customer interface applications such as revenue metering, communications gateways, and remote equipment operations that can provide the basis for powerful ...

2002-12-18T23:59:59.000Z

286

OM Forum---Business Model Innovation for Sustainability  

Science Conference Proceedings (OSTI)

A systematic approach to innovating business models can help identify new business models that encourage sustainable use of products and services, or facilitate wider adoption of new environmentally friendly technologies. This paper provides a brief ... Keywords: business model innovation, business models, entrepreneurship, innovation, risk, sustainability

Karan Girotra, Serguei Netessine

2013-10-01T23:59:59.000Z

287

Business and Technical Resources  

Science Conference Proceedings (OSTI)

Business and Technical Resources. Small Business Administration. The SBA provides information on programs for starting ...

2012-06-19T23:59:59.000Z

288

2 | Business University of Saskatchewan THINK BUSINESS. THINK EDWARDS.  

E-Print Network (OSTI)

focuses on providing products and/or services that satisfy customer needs. We live in a knowledge economy scanning a stack of resumés. You will have the ability to move across companies, industries and continents environment where you are treated as more than just a student number. Small classes facilitate learning

Saskatchewan, University of

289

OSTI Customized, Office of Scientific and Technical Information, USDOE  

Office of Scientific and Technical Information (OSTI)

Customized Resources for Others Customized Resources for Others OSTI applies these capabilities to provide customized information tools and services for individual DOE offices and non-DOE government entities on a cost-reimbursable basis. These services are provided under the authority of the Economy Act (31 U.S.C. 1535-36). Expertise is available in a range of technical areas, including: Information science and subject-matter analysis Metadata and full-text management Electronic dissemination using various media Distributed searching Data harvesting OSTI develops and maintains subject-specific databases, web portals and websites, manages information systems, and provides electronic publishing and creative services to help DOE program offices, other government agencies, and international organizations better manage their information

290

Berkeley Lab Small Business Office  

NLE Websites -- All DOE Office Websites (Extended Search)

General Information > Performance Performance The performance indicators on this page illustrate how we performed against our small business goals and objectives in the past three years. Category: Goal: FY11 Actuals: FY10 Actuals: FY09 Actuals: Small Business 50.2% 45.7% 52.3% 55.9% Small Disadvantaged Business 8.0% 7.4% 7.3% 5.41% Women-Owned Small Business 8.0% 5.65% 7.5% 4.7% HUBZone 3.0% 2.2% 1.9% 1.2% Veteran-Owned Business 3.0% 6.4% 5.5% 11.4% Service Disabled Veteran-Owned 3.0% 2.5% 2.3% 8.93% LBNL FY12 Small Business Subcontracting Goals: Category: Goal = > %: FY12 Actuals as of 2nd Quarter: Small Business 50.2% 50.6% Small Disadvantaged Business 8.0% 7.24% Women-Owned Small Business 8.0% 7.13% HUBZone 3.0% 1.51%

291

University Services Facilities Management  

E-Print Network (OSTI)

Loughlin is the practice area leader for Network Automation and Analytics with the IBM Global Business Services, Energy by leveraging all of the benefits of automation and digitization. Mark Welch and Kieran McLoughlin, IBM Global Business Services www.UtilitiesProject.com/10744 CHAPTER are being made by utilities in automation, remote

Weiblen, George D

292

2013 Customer Meeting Handouts  

NLE Websites -- All DOE Office Websites (Extended Search)

Tab 1 Rates and Contracts Presentations - Pages 19 - 32 are also found in Tab 1 Rates and Contracts Presentations - Pages 19 - 32 are also found in Tabs 17 and 18 below but were included as one handout at the meeting. The Rates only portion may be found on the previous page in the link labeled '2013 Customer Meeting Rates Presentation' Tab 2-1 - Repayment milestone Tab 2-2 Collbran SOR Tab 2-3 CRSP SOR Tab 2-4 Dolores SOR Tab 2-5 Rio Grande SOR Tab 2-6 Seedskadee SOR Tab 3-1 SLIPF9 Sum Table Tab 3-2 SLIPF9 Tab 3-3 SP-PTP7 Tab 3-4 SP-NW3 Tab 3-5 SP-NFT6 Tab 3-6 SP-SD3 Tab 3-7 SP-RS3 Tab 3-8 SP-EI3 Tab 3-9 SP-FR3 Tab 3-10 SP-SSR3 Tab 4 SLIP PRS Executive Summary Tab 5 SLIP PRS Backup Study Tab 6 - Revenue Requirements Comparison Table Tab 7-1 Average O&M Comparison Tab 7-2 O&M Budget Projections Tab 8-1 Purchase Power Comparison - 2013

293

Ontology-based information extraction for business intelligence  

Science Conference Proceedings (OSTI)

Business Intelligence (BI) requires the acquisition and aggregation of key pieces of knowledge from multiple sources in order to provide valuable information to customers or feed statistical BI models and tools. The massive amount of information available ... Keywords: business intelligence, cross-source entity coreference, ontology-based information extraction

Horacio Saggion; Adam Funk; Diana Maynard; Kalina Bontcheva

2007-11-01T23:59:59.000Z

294

RECs: Tapping Into The Commercial Customer  

NLE Websites -- All DOE Office Websites (Extended Search)

June 2004 issue June 2004 issue Copyright © 2004 Zackin Publications Inc. All Rights Reserved. RECs: Tapping Into The Commercial Customer Making the business case for renewable energy certificates bought by large corporations. BY CRAIG HANSON AND VINCE VAN SON I n last month's issue, we introduced the renewable energy certificate (REC), a relatively new product that represents the environmental and other non-electrical attributes associated with 1 MWh of electricity generated from renewable resources. We also reported that several major U.S. corporations, including Alcoa, Cargill Dow LLC, Delphi Corp., DuPont, Interface, Johnson & Johnson, Kinko's, Pitney Bowes and Sta- ples, completed the nation's largest aggre- gate corporate purchase of RECs in Sep- tember 2003. Together, these members of

295

DOE Recognized for Small Business Achievement | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Recognized for Small Business Achievement Recognized for Small Business Achievement DOE Recognized for Small Business Achievement November 20, 2008 - 4:58pm Addthis WASHINGTON, DC - The U.S. Department of Energy (DOE) today announced it has met all goals of the Small Business Administration (SBA) Scorecard for Fiscal Year 2007. DOE was one of only three federal agencies to meet these goals. The SBA Scorecard is an annual measurement of federal agencies' efforts to develop and encourage relationships with small businesses. The Department met its goals in contracting with businesses in all five of the SBA's categories: small businesses; small disadvantaged businesses; women-owned small businesses; HUBZone small businesses; and small businesses owned by service-disabled veterans. "Our small business program managers have led outstanding outreach efforts

296

Service and product providers | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

297

Operation and Maintenance Service Contracts | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

298

Industrial service and product providers | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

299

Awards go to disadvantaged, veteran-owned and small businesses  

NLE Websites -- All DOE Office Websites (Extended Search)

Three small businesses recognized by DOE Three small businesses recognized by DOE Awards go to disadvantaged, veteran-owned and small businesses Three business serving LANL are recognized by DOE. April 3, 2012 Workers sample contents of LANL's Material Disposal Area B (MDA-B) before excavation Workers took direct-push samples to characterize the contents of Material Disposal Area B prior to excavation. Contact Small Business Office (505) 667-4419 Email Small businesses serving LANL receive DOE awards Three businesses that provide services to LANL received Department of Energy small business awards for fiscal year 2011 were recognized by DOE at a ceremony in Washington, D.C. on June 17, 2012. Eberline Services of Santa Fe received DOE's Small Business of the Year award. Eberline conducted environmental drilling services at LANL. The work

300

EOTA … Business Form  

NLE Websites -- All DOE Office Websites (Extended Search)

ISDF 042 Validation and Acceptance 11_0414 Page 1 of 4 ISDF 042 Validation and Acceptance 11_0414 Page 1 of 4 EOTA - Business Form Document Title: Validation and Acceptance Document Number: ISDF -042 Rev. 11_0414 Document Owner: Vickie Pleau Backup Owner: Melissa Otero Approver(s): Melissa Otero Parent Document: ISDP-002 Training Production Process Notify of Changes: MGT, ISD, QAM Referenced Document(s): ISDF-010 After Action Report ISDF 042 Validation and Acceptance 11_0414 Page 2 of 4 Revision History: Rev . Description of Change 10_0630 Initial Release 11_0414 Deleted FMT final Course Acceptance block ISDF 042 Validation and Acceptance 11_0414 Page 3 of 4 Course Validation and Acceptance Validation denotes the product meets customer operational expectations in the medium which it

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


301

Secretary Chu Congratulates FY 2011 Small Business Award Winners...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business of the Year Winner: Delta-21 Resources, Inc. - Knoxville, Tennessee Service-Disabled Veteran-Owned Small Business of the Year Winner: HukariAscendent, Inc. - Wheat Ridge,...

302

Data, information and analytics as services  

Science Conference Proceedings (OSTI)

While organizations are trying to become more agile to better respond to market changes in the midst of rapidly globalizing competition by adopting service orientation-commoditization of business processes, architectures, software, infrastructures and ... Keywords: Agile analytics, Analytics-as-a-service, Business analytics, Cloud computing, Data-as-a-service, Information-as-a-service, Service-orientation

Dursun Delen, Haluk Demirkan

2013-04-01T23:59:59.000Z

303

Estimating Large-Customer Demand Response Market Potential: Integrating Price and Customer Behavior  

E-Print Network (OSTI)

participation, the number of customers enrolling in programsservice (i.e. , the number of customers who do not switch toinformation on the number of customers eligible for their

Goldman, Charles; Hopper, Nicole; Bharvirkar, Ranjit; Neenan, Bernie; Cappers, Peter

2007-01-01T23:59:59.000Z

304

Dayton Power and Light - Business and Government Energy Efficiency Rebate  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Dayton Power and Light - Business and Government Energy Efficiency Dayton Power and Light - Business and Government Energy Efficiency Rebate Program Dayton Power and Light - Business and Government Energy Efficiency Rebate Program < Back Eligibility Agricultural Commercial Fed. Government Industrial Institutional Local Government Nonprofit Schools State Government Tribal Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Appliances & Electronics Manufacturing Other Construction Heat Pumps Commercial Lighting Lighting Water Heating Program Info State Ohio Program Type Utility Rebate Program Rebate Amount Custom Lighting: $0.05/kWh saved + $50/kW saved Custom Heating, Ventilation and Air Conditioning: $0.10/kWh saved + $100/kW saved Custom Other: $0.08/kWh saved + $100/kW saved New Construction Rebates: Custom

305

Reading Municipal Light Department - Business Lighting Rebate Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Reading Municipal Light Department - Business Lighting Rebate Reading Municipal Light Department - Business Lighting Rebate Program Reading Municipal Light Department - Business Lighting Rebate Program < Back Eligibility Agricultural Commercial Fed. Government Industrial Institutional Local Government Nonprofit Schools State Government Savings Category Appliances & Electronics Commercial Lighting Lighting Maximum Rebate Commercial Customers: $10,000 per calendar year Municipal Customers: $15,000 per calendar year Program Info State Massachusetts Program Type Utility Rebate Program Rebate Amount T-8/T-5 Lamp with Electronic Ballasts: $11 - $35/fixture Interior High Output Lamp with Electronic Ballasts: $100/fixture De-lamping: $4 - $9/lamp Lighting Sensors: $20/sensor LED Exit Signs: $20/fixture Provider Incentive Programs

306

Xcel Energy (Electric) - Business Energy Efficiency Rebate Programs |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Energy Efficiency Rebate Programs Business Energy Efficiency Rebate Programs Xcel Energy (Electric) - Business Energy Efficiency Rebate Programs < Back Eligibility Commercial Industrial Local Government Schools State Government Savings Category Home Weatherization Commercial Weatherization Sealing Your Home Heating & Cooling Commercial Heating & Cooling Cooling Construction Design & Remodeling Manufacturing Other Ventilation Heating Heat Pumps Appliances & Electronics Commercial Lighting Lighting Water Heating Maximum Rebate Custom Redesign: 75% and $25,000 Self-Direct Custom Efficiency: 50% Data Center Improvements: 70% and $25,000 Lighting Efficiency Study: 75% and $25,000 Cooling Efficiency: 50% Compressor System Diagnosis: 75% Recommissioning Study: 75% and $25,000 Evaporative Coolers: $1000

307

Reading Municipal Light Department - Business Energy Efficiency Rebate  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Reading Municipal Light Department - Business Energy Efficiency Reading Municipal Light Department - Business Energy Efficiency Rebate Program Reading Municipal Light Department - Business Energy Efficiency Rebate Program < Back Eligibility Commercial Industrial Savings Category Heating & Cooling Commercial Heating & Cooling Heating Cooling Heat Pumps Manufacturing Appliances & Electronics Buying & Making Electricity Energy Sources Solar Wind Maximum Rebate $50,000 Program Info Expiration Date 04/30/2013 State Massachusetts Program Type Utility Rebate Program Rebate Amount Up to $50,000 Provider Incentive Programs Reading Municipal Light Department (RMLD) offers energy efficiency incentives to eligible commercial and industrial customers. Rebates of up to $50,000 are available to customers who wish to reduce energy consumption

308

NSTAR (Electric) - Business Solutions Program | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

NSTAR (Electric) - Business Solutions Program NSTAR (Electric) - Business Solutions Program NSTAR (Electric) - Business Solutions Program < Back Eligibility Agricultural Commercial Construction Fed. Government Industrial Institutional Local Government Nonprofit Schools State Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Manufacturing Other Construction Heat Pumps Appliances & Electronics Commercial Lighting Lighting Maximum Rebate Contact NSTAR Program Info State Massachusetts Program Type Utility Rebate Program Rebate Amount New Construction Custom: Contact NSTAR Municipalities: Contact NSTAR Lighting (Custom): $0.40/watt reduction (Tier 1); $1/watt reduction (Tier 2) Fluorescent Fixtures: $10 - $30 LED Lighting (Downlights): $10 - $30 LED Lighting (Refrigeration): $45

309

Understanding Energy Customers' Profitability: EPRI's Customer Portfolio Management System  

Science Conference Proceedings (OSTI)

Anticipating pressure on revenues and earnings as deregulation of electricity markets proceeds, a number of utilities have taken some very high visibility initiatives to strengthen earnings and bolster revenues. As the results of such actions begin to be recognized as indeterminate at best, and as the onset of customer choice has proven that most customers will choose not to leave "their utility" company, perhaps the time has come to refocus industry attention on growing and maximizing the value of the r...

2000-09-27T23:59:59.000Z

310

Energy Department Announces $3 Million to Support Clean Energy Businesses  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

$3 Million to Support Clean Energy $3 Million to Support Clean Energy Businesses and Entrepreneurs Energy Department Announces $3 Million to Support Clean Energy Businesses and Entrepreneurs January 6, 2014 - 4:20pm Addthis The Energy Department today announced $3 million to support clean energy business incubators that provide critical services to entrepreneurs and small businesses and accelerate the commercialization of clean energy technologies. The National Incubator Initiative for Clean Energy will support incubators across the country to help unleash the creative potential of America's entrepreneurs. Through these incubators, small businesses and entrepreneurs can receive important services to help successfully develop and commercialize clean energy technologies, including mentorship, business

311

One-size e-business adoption model does not fit all  

Science Conference Proceedings (OSTI)

This empirical study of organisational e-business adoption, utilising both qualitative and quantitative data collection methods, examines four major factors influencing adoption in multiple e-business process domains. Support is found for the proposition ... Keywords: adoption factors, customer power, e-business, e-government, mixed-method study, supply chain

Barbara Roberts; Mark Toleman

2007-12-01T23:59:59.000Z

312

Service Contracts  

NLE Websites -- All DOE Office Websites (Extended Search)

Guidelines for Obtaining Guidelines for Obtaining Best-Practice Contracts for Commercial Buildings Operation and Maintenance Service Contracts Prepared with funding from the U.S. EPA December 1997 PECI Acknowledgements Special thanks to the following people for their ongoing contributions and careful review of the document: Byron Courts, Director of Engineering Services, and Dave Rabon, Chief Engineer, Melvin Mark Pete Degan, Director of Customer Marketing, Landis/Staefa David Fanning, HVAC Coordinator, EXPRESS Bil Pletz, Facility Manager, Intel Mike Sanislow, Service Channel Development Leader, Honeywell Home and Building Karl Stum, Director of Technical Services, PECI Tom Walton, President, United Service Alliance For additional copies of this guidebook, contact: Portland Energy Conservation Inc. (PECI)

313

Energy Services: A Status Report  

Science Conference Proceedings (OSTI)

This report is designed to assist EPRI members in identifying new services to attract customers and retain or expand market share. It describes the services most commonly offered in the market and the successful features of those services. Indications also are given of the percentage of companies promoting particular services and the rate of growth or decline in the services. In addition, innovative services or variations on services are described. Where possible, analysis is provided to indicate why ser...

2001-12-06T23:59:59.000Z

314

Case Studies and Organisational Sustainability Modelling Presented by Cloud Computing Business Framework  

Science Conference Proceedings (OSTI)

In this paper, Cloud Computing Business Framework CCBF is proposed to help organisations achieve good Cloud design, deployment, migration, and services. Although organisations adopt Cloud Computing for Web Services, technical and business challenges ...

Gary Wills; Victor Chang; David De Roure; Robert John Walters

2011-07-01T23:59:59.000Z

315

Value Modeling of Customer Satisfaction  

Science Conference Proceedings (OSTI)

This report discusses a topic of central importance in asset management: the development and use of value models. Value models translate corporate goals into operational measures for use in decision making, such as decisions regarding resource allocation, capital investment, and OM budgeting. In particular, this report deals with modeling the value of customer satisfaction and provides practical guidance on how to use information available in utility customer satisfaction studies to develop value models....

2007-07-23T23:59:59.000Z

316

Using PCA to predict customer churn in telecommunication dataset  

Science Conference Proceedings (OSTI)

Failure to identify potential churners affects significantly a company revenues and services that can provide. Imbalance distribution of instances between churners and non-churners and the size of customer dataset are the concerns when building a churn ... Keywords: PCA, predict potential churners, telecommunication dataset

T. Sato; B. Q. Huang; Y. Huang; M.-T. Kechadi; B. Buckley

2010-11-01T23:59:59.000Z

317

Customizing your Google Scholar Settings University of Saskatchewan Library  

E-Print Network (OSTI)

Customizing your Google Scholar Settings University of Saskatchewan Library Enabling FindIt!/SFX in Google ScholarTM To enable FindIt!, the Library's OpenURL linking service, in Google ScholarTM on your personal computer: 1. Start at the Google ScholarTM homepage at http://scholar.google.ca/ 2. Select

Peak, Derek

318

Promoting trust in B2B virtual organisations through business and technological infrastructures  

Science Conference Proceedings (OSTI)

The purpose of this paper is to propose ways to increase the level of trust in online Business-to-Business (B2B) communities, through the use of business and technological schemes. From the business point of view, two mechanisms are proposed: ... Keywords: B2B, business, business-to-, e-commerce, electronic business, networking, online communities, online trading, peer architecture, peer-to-, service level agreements, support centers, trust, trustworthiness, virtual organisations, web-based communities

Ioannis Ignatiadis; Adomas Svirskas; Bob Roberts; Konstantinos Tarabanis

2006-12-01T23:59:59.000Z

319

China Business Development  

E-Print Network (OSTI)

China Business Development Postgraduate Programme #12;Programme: China Business Development with China: Intercultural Management 3 1 Daily life and business behaviour explained from a cultural perspective Chinese strategic thinking China's political constellation and its impact on business life Human

Steels, Luc

320

Clean Custom Fuels Inc | Open Energy Information  

Open Energy Info (EERE)

Custom Fuels Inc Jump to: navigation, search Name Clean Custom Fuels Inc Place Brush Prairie,, Washington State Zip 98606 Sector Biofuels, Biomass Product String representation...

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


321

Deploying Systems Interoperability and Customer Choice within...  

NLE Websites -- All DOE Office Websites (Extended Search)

Deploying Systems Interoperability and Customer Choice within Smart Grid Title Deploying Systems Interoperability and Customer Choice within Smart Grid Publication Type Conference...

322

MCO Customer Handbook PAGE LEFT INTENTIONALLY BLANK TO OUR CUSTOMERS: Acknowledgement MCO Customer Handbook  

E-Print Network (OSTI)

We hope the Mapping Customer Operations (MCO) Customer Assistance Handbook fits your needs as a handy reference tool to obtain the best possible support from DLA. We have made every effort to ensure the information contained is accurate and current; however we appreciate any and all corrections as well as your feedback. The MCO Customer Handbook is also available at our web site www.dscr.dla.mil/rmf. From there, follow the link to Customer Assistance Handbook. We would like to recognize the many contributors and supporters of this handbook, each of whom played an integral role in developing and maintaining this resource. We are grateful and hope their efforts provide you the best insight into the mapping supply chain process. Thank you!

unknown authors

2006-01-01T23:59:59.000Z

323

DOE Awards Small Business Task Order for Technical Support to...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

and government-sponsored nuclear energy research. Addthis Related Articles DOE Awards Support Service Contract DOE Awards Small Business Task Order for Technical Support to...

324

An Energy Services Initiative  

E-Print Network (OSTI)

The parent company of a large electric utility has launched a new unregulated subsidiary that provides a portfolio of value-added, beyond-the-meter energy services. These services are designed to meet the specific needs of customers and to better position the company to meet the challenges of a more competitive operating environment. The energy services initiative integrates a variety of hardware-based solutions to meet a customer's energy management, high voltage distribution, information, and power quality needs. The subsidiary will continually search the horizon for emerging technologies to enhance its ability to deliver comprehensive and customized energy solutions. The approach to marketing these services supplements the electric utility's core competencies with services and expertise provided by trade allies and performance partners.

Beasley, R. C.; Tipton, J. K.; Ehmer, R. C.

1996-04-01T23:59:59.000Z

325

Small Business Demand Response with Communicating Thermostats: SMUD's Summer Solutions Research Pilot  

Science Conference Proceedings (OSTI)

This report documents a field study of 78 small commercial customers in the Sacramento Municipal Utility District service territory who volunteered for an integrated energy-efficiency/demand-response (EE-DR) program in the summer of 2008. The original objective for the pilot was to provide a better understanding of demand response issues in the small commercial sector. Early findings justified a focus on offering small businesses (1) help with the energy efficiency of their buildings in exchange for occasional load shed, and (2) a portfolio of options to meet the needs of a diverse customer sector. To meet these expressed needs, the research pilot provided on-site energy efficiency advice and offered participants several program options, including the choice of either a dynamic rate or monthly payment for air-conditioning setpoint control. An analysis of hourly load data indicates that the offices and retail stores in our sample provided significant demand response, while the restaurants did not. Thermostat data provides further evidence that restaurants attempted to precool and reduce AC service during event hours, but were unable to because their air-conditioning units were undersized. On a 100 F reference day, load impacts of all participants during events averaged 14%, while load impacts of office and retail buildings (excluding restaurants) reached 20%. Overall, pilot participants including restaurants had 2007-2008 summer energy savings of 20% and bill savings of 30%. About 80% of participants said that the program met or surpassed their expectations, and three-quarters said they would probably or definitely participate again without the $120 participation incentive. These results provide evidence that energy efficiency programs, dynamic rates and load control programs can be used concurrently and effectively in the small business sector, and that communicating thermostats are a reliable tool for providing air-conditioning load shed and enhancing the ability of customers on dynamic rates to respond to intermittent price events.

Herter, Karen; Wayland, Seth; Rasin, Josh

2009-09-25T23:59:59.000Z

326

A Business Guide to Foodservice  

Science Conference Proceedings (OSTI)

With more Americans eating food prepared outside the home than ever before, foodservice providers are beefing up operations to take advantage of this potentially profitable trend. This guidebook focuses on delineating how electric cooking equipment, technologies, and services can assist foodservice facility owners and managers in expanding or modifying their operations to capture new business opportunities.

1998-12-30T23:59:59.000Z

327

MassSAVE - Financing for Business Program (Massachusetts) | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

MassSAVE - Financing for Business Program (Massachusetts) MassSAVE - Financing for Business Program (Massachusetts) MassSAVE - Financing for Business Program (Massachusetts) < Back Eligibility Commercial Multi-Family Residential Nonprofit Savings Category Manufacturing Other Appliances & Electronics Commercial Lighting Lighting Maximum Rebate $100,000 Program Info State Massachusetts Program Type Utility Loan Program Rebate Amount Varies Provider MassSAVE Business customers of Berkshire Gas, Cape Light Compact, Columbia Gas of Massachusetts, National Grid, New England Gas Company, NSTAR, Unitil and Western Massachusetts Electric Company may be eligible for low-interest financing to help increase the energy efficiency of their businesses and nonprofits. Customers must have a qualifying project that is pre-approved

328

South River EMC - Business Energy Efficient Lighting Rebate Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

River EMC - Business Energy Efficient Lighting Rebate Program River EMC - Business Energy Efficient Lighting Rebate Program South River EMC - Business Energy Efficient Lighting Rebate Program < Back Eligibility Agricultural Commercial Savings Category Appliances & Electronics Commercial Lighting Lighting Program Info State North Carolina Program Type Utility Rebate Program Rebate Amount Complete Lighting Retrofit: $0.30/watt saved Incandescent to CFL or LED: $1/bulb Provider South River EMC South River EMC (SREMC) offers a rebate to eligible business customers who wish to upgrade the energy efficiency of lighting systems. The business must upgrade from an older, less efficient system to a high-efficiency system. An incentive of $0.30 per watt saved is available to eligible lighting projects. For commercial customers switching fron incandescent

329

NYSEG (Electric) - Small Business Lighting Retrofit Program | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

NYSEG (Electric) - Small Business Lighting Retrofit Program NYSEG (Electric) - Small Business Lighting Retrofit Program NYSEG (Electric) - Small Business Lighting Retrofit Program < Back Eligibility Commercial Savings Category Appliances & Electronics Commercial Lighting Lighting Program Info Funding Source System Benefits Charge State New York Program Type Utility Rebate Program Rebate Amount Energy Assessment: Free Lighting Retrofit: 70% of cost Provider RG&E and NYSEG NYSEG offers a lighting incentive program designed to serve small business customers with a demand of 100 kilowatts (kW) or less. These small business customers may schedule a free energy assessment and then receive a 70% discount on the installed cost of recommended lighting measures. Eligible lighting measures include the retrofitting of fluorescent fixtures,

330

Energy Purchasing/Marketing Strategies- Energy Service Agreement  

E-Print Network (OSTI)

The objective of this program commits both the utility companies and industrial sectors to jointly agree to energy improvement projects and rate adjustments outside the standard scope of existing utility company's standard business formats. It can assist both industries to provide improved quality services and economical stability to each other in the rapid changing environment influence by regulator laws, technological advancements and socioeconomic factors. Formally regarded as an inconceivable program, this innovated methodology allows utility companies and their industrial customers an opportunity to assist each other in the complex competitiveness of the new global market philosophy. It can enable the business community to focus on their priorities that restrain or prevent affordable opportunities and prudent investments in quality manufacturing services and goods necessary to ensure a competitive edge in the new business era. This paper will analysis and focus on the economic stimulants necessary to prevent an imbalance affecting the futures of both industries and their comments to themselves and society. It will also illustrate some successes, hesitations and skepticism from various utility companies and their state PUC'S or PSC'S commissions. But, in the final analysis, it will demonstrate an option towards improving the efficiency of electricity, create electric price stability and lesson expensive investments for new power plants or special service equipment.

Filak, J. J. Jr.

1995-04-01T23:59:59.000Z

331

Utilities Sell Lighting, Cooling and Heating to Large Customers  

E-Print Network (OSTI)

The electric utility industry is entering an era of unprecedented competition. Competition from traditional sources such as natural gas companies, customer cogeneration, and independent power producers are being joined by new sources of competition, namely, other electric utilities. Compounding this situation are two recent occurrences: 1) the passage of the Energy Policy Act of 1992 which encourages wheeling, and 2) the trend toward institutional and industrial customers outsourcing energy generation and production facilities to third-parties. The electric utility industry is searching for ways to combat this competition, develop more value-added services for their customers, and establish long-term contractual relationships with their important customers. Many utilities are considering selling customers not just electrical energy but the more usable forms of energy like lumens of light, chilled water, hot water, and steam. This paper and presentation will outline the recent and near future electric utility operating environment, introduce the numerous benefits that electric utilities derive from selling end-use output, and outline a number of utility efforts to develop end-use products and services.

Horne, M. L.; Zien, H. B.

1996-04-01T23:59:59.000Z

332

IEEE/ACM TRANSACTIONS ON NETWORKING, VOL. 15, NO. 6, DECEMBER 2007 1307 Assessing Network Service Profitability: Modeling  

E-Print Network (OSTI)

, but is also dependent on the number of customers willing to repurchase the service and the new customers values for , representing the number of repurchase evaluations the customer underwent while using the number of entry customers that choose service as: (17) The time value denotes the end of current service

Boutaba, Raouf

333

Pricing Electricity for Default Customers: Pass Through or Performance-Based Rates?  

E-Print Network (OSTI)

PWP-066 Pricing Electricity for Default Customers: Pass Through or Performance-Based Rates? Carl;1 Pricing Electricity for Default Customers: Pass Through or Performance-Based Rates? Carl Blumstein1 August 1999 Abstract California electricity consumers can choose a retail electricity service provider

California at Berkeley. University of

334

Customer System 2000 Architecture and Requirements: Appendices: Distributed-Object Technology and Java Programming Language  

Science Conference Proceedings (OSTI)

Many utilities are considering electronic communications as a means of delivering highly differentiated energy products and services to their customers. The CS 2000 project provides a "designed solution" for an Internet-based electronic delivery channel capable of supporting a diversified portfolio of applications that help retain customers, enhance revenues, and increase market share.

1997-06-02T23:59:59.000Z

335

Moorhead Public Service Utility- Renewable Energy Incentive  

Energy.gov (U.S. Department of Energy (DOE))

Moorhead Public Service (MPS) offers rebates for qualifying electricity producing solar or wind renewable energy systems. Wind rebates are not availble to residential customers. Rebates are for up...

336

Export.gov - Singapore - Doing Business in Brunei  

NLE Websites -- All DOE Office Websites (Extended Search)

Singapore > Doing Business In Brunei Singapore > Doing Business In Brunei Local Time in Singapore: Print | E-mail Page Singapore Singapore Home Doing Business in Singapore Market Research on Singapore Services for U.S. Companies Trade Events Trade Leads from Singapore Business Service Providers Links Doing Business in Brunei Contact Us Our Worldwide Network About Us Press Room Other Worldwide Markets Doing Business in Brunei Introducing Our Partner Post: Brunei Brunei Flag The U.S. Commercial Service maintains an active "Partner Post" program with the U.S. Department of State in countries and markets in which USCS does not have its own operations. Through this program, a USCS Post in the region provides guidance and support to the Partner Post in order to offer standard Commercial Service products and services (i.e. IPS and Gold Key

337

A rigorous approach to orchestrating grid services  

Science Conference Proceedings (OSTI)

Although conceived for web services, it is shown how BPEL (Business Process Execution Language) can be used to orchestrate a collection of grid services. This is achieved using the technique of CRESS (Communication Representation Employing Systematic ... Keywords: Bpel (Business Process Execution Language), Grid service, Lotos (Language Of Temporal Ordering Specification), Service orchestration

Kenneth J. Turner; Koon Leai Larry Tan

2007-10-01T23:59:59.000Z

338

Towards a first ontology for Customer Relationship Management  

E-Print Network (OSTI)

This paper presents some results of an ongoing project aimed at modeling the main concepts related to Customer Relationship Management (CRM). More precisely, the paper presents O-CREAM, a CRM ontology based on DOLCE and on two DOLCE-based modules, DnS (exploited for modeling roles and for handling reification) and OIO (exploited for modeling business knowledge by means of information objects). The project relies on the belief that all the actors involved in CRM could benefit from an ontological investigation of this field, aimed at providing a core set of formally described concepts and relations, useful both for describing CRM processes and for specifying the functionality of CRM applications. In particular, a well-formed CRM ontology would support communication and interoperability both in intra-organization and in interorganization CRM processes. The paper discusses in details the axiomatization for the sale and customer relationship concepts, as well as for the corresponding business knowledge items (i.e., sale and customer records). It concludes by sketching a possible concrete exploitation of O-CREAM.

Diego Magro

2008-01-01T23:59:59.000Z

339

Flexible provisioning of web service workflows  

Science Conference Proceedings (OSTI)

Web services promise to revolutionize the way computational resources and business processes are offered and invoked in open, distributed systems, such as the Internet. These services are described using machine-readable metadata, which enables consumer ... Keywords: Web services, semantic Web services, service composition, service provisioning, service-oriented computing, workflows

Sebastian Stein; Terry R. Payne; Nicholas R. Jennings

2009-02-01T23:59:59.000Z

340

Energy Conservation and Management for Electric Utility Industrial Customers  

E-Print Network (OSTI)

Comprehensive energy management assistance within the industrial section is currently being offered by a growing number of electric utilities as part of their efforts to - provide additonal demand side services to their industrial customers. One of the keys to these enhanced services is the availability of a unique Industrial Energy Conservation and Management (EC&M) computer model that can be used to evaluate the technical and economic benefits of installing proposed process related energy management systems within an industrial plant. Details of an EPRI sponsored pilot program are summarized and results presented on the use of the computer model to provide comprehensive EC&M system evaluations of potential energy management opportunities in HL&P's and other utility service areas. This capability is currently being offered to HL&P's industrial customers and is primarily concerned with identifying and evaluating possible process heat recovery and other energy management opportunities to show how a plant's energy related operating costs can be reduced.

McChesney, H. R.; Obee, T. N.; Mangum, G. F.

1985-05-01T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


341

Understanding Customer Choice Processes Using Neural Networks  

E-Print Network (OSTI)

of these dimensions, we try to find the number of relevant dimensions and the coordinates of customers and products are grouped into a small number of cat­ egories. Every customer has to buy a product from each category/options the model buys, but the customers do not, added to the number of products/options the customers buy

Kosters, Walter

342

Energy, Power Quality, and Customer Load Efficiency Optimization and Total Energy  

Science Conference Proceedings (OSTI)

Using this report's worksheets and procedures, utilities can evaluate a wide range of common end-user productivity and power quality concerns that lead to new customer services and sales initiatives.

2002-02-14T23:59:59.000Z

343

Manufacturing Services | Data.gov  

NLE Websites -- All DOE Office Websites (Extended Search)

Services Services Manufacturing Data/Tools Research/Tech Services Apps Challenges Blogs Let's Talk Manufacturing You are here Data.gov » Communities » Manufacturing Services Do you have a new idea? You may need to file a patent to both develop it and protect it. Find out more below. Search for existing patents Apply for a patent Business Owners Getting a business started, established, and growing is difficult. We want to make that easier. Check out the government services below that are available to businesses, and find out more about what's coming with StartUp America. Start a business Access financing Find opportunities to sell products and services to the government Grow your business Help with exporting for beginners and for experts. Shared Facilities Facilities can be a huge factor in whether you create a new product or

344

APS - Solutions for Business Financing | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

APS - Solutions for Business Financing APS - Solutions for Business Financing APS - Solutions for Business Financing < Back Eligibility Commercial Industrial Institutional Retail Supplier Schools State Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Home Weatherization Construction Commercial Weatherization Design & Remodeling Other Appliances & Electronics Commercial Lighting Lighting Manufacturing Program Info Funding Source APS State Arizona Program Type Utility Loan Program Rebate Amount Varies (project costs, less rebate amount) APS and National Bank of Arizona have partnered to offer low-interest financing to all customers qualifying for energy efficiency incentives under the Solutions for Business program. Combined with program rebates, financing can help cover the up-front costs of energy-saving improvements,

345

El Paso Electric Company - Small Business and Commercial Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Small Business and Commercial Program Small Business and Commercial Program El Paso Electric Company - Small Business and Commercial Program < Back Eligibility Commercial Fed. Government Industrial Local Government Nonprofit State Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Other Heat Pumps Appliances & Electronics Commercial Lighting Lighting Home Weatherization Insulation Design & Remodeling Solar Buying & Making Electricity Program Info State Texas Program Type Utility Rebate Program Rebate Amount Large Commercial Solutions: $240/peak kW demand reduction Small Commercial Solutions: $400/kW demand reduction Provider El Paso Electric Company El Paso Electric (EPE) offers several incentive programs targeting small business owners as well as larger commercial and industrial EPE customers.

346

SunShot Initiative: Customer Acquisition  

NLE Websites -- All DOE Office Websites (Extended Search)

Customer Acquisition to someone Customer Acquisition to someone by E-mail Share SunShot Initiative: Customer Acquisition on Facebook Tweet about SunShot Initiative: Customer Acquisition on Twitter Bookmark SunShot Initiative: Customer Acquisition on Google Bookmark SunShot Initiative: Customer Acquisition on Delicious Rank SunShot Initiative: Customer Acquisition on Digg Find More places to share SunShot Initiative: Customer Acquisition on AddThis.com... Concentrating Solar Power Photovoltaics Systems Integration Balance of Systems Reducing Non-Hardware Costs Lowering Barriers Fostering Growth Customer Acquisition Photo of a woman, man, and child looking at a silver box on the outside of a home. The cost of acquiring customers and designing systems to fit their homes represents approximately 45% of all balance of systems costs in the U.S.

347

APS - Energy Efficiency Solutions for Business | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

APS - Energy Efficiency Solutions for Business APS - Energy Efficiency Solutions for Business APS - Energy Efficiency Solutions for Business < Back Eligibility Commercial Industrial Institutional Local Government Retail Supplier Schools State Government Savings Category Home Weatherization Commercial Weatherization Heating & Cooling Commercial Heating & Cooling Cooling Construction Design & Remodeling Other Appliances & Electronics Commercial Lighting Lighting Manufacturing Maximum Rebate Small Customers ( Large Customers (>100 kW monthly demand): $500,000 + 50% of incentive over $500K Express Solutions (Refrigeration/Lighting Measures): 90% of project cost Schools: $250,000 (Small); $600,000 (Large) Custom projects: Up to 75% of incremental cost Retro-commissioning: $0.09 per kWh saved up to 75% of incremental cost (up

348

Exhibitor Services Kit  

Science Conference Proceedings (OSTI)

Nov 9, 2009 ... company's look and image, attracts business and shows off your most important assets. ...... On-site supervisors with dedicated floor managers ...... Wireless Service (Enterprise) includes one (1) 256Kbps shared Ethernet...

349

HHS SMALL BUSINESS REVIEW FORM  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

DOE Form 4220.2 (Revised March 14 2013) DOE Form 4220.2 (Revised March 14 2013) Office of Small and Disadvantaged Business Utilization DOE F 4220.2 - Small Business Review Form (03/14/2013) OSDBU Control Number: _______________________________________Date Received: ______________________________ A. Project Information 1. Requisition Number: ________________________ Acquisition Instrument Proposed/Contract Type: [ ] Contract No (Mod): ______________________ [ ] Departmental IDIQ No: ___________________ [ ] GSA Schedule: _________________________ [ ] GWAC Contract: ________________________ [ ] DOE BPA:_____________________________ 2. Acquisition Office and Program Element: CO/CS Name: Contact Information (Telephone and E-mail): 3. Description of services or supplies:

350

Business Plan in Brief : Draft.  

SciTech Connect

Competition is revolutionizing the electricity industry, and utilities may never be the same. In the past two decades, government deregulation has transformed the airline, cable television, natural gas, and telecommunications industries. Now, with the passage of new laws which have spurred the growth of independent power and opened up transmission access, the electric utility industry has become the laboratory for change. Here in the Northwest, dramatic changes in the electric industry mean that the Bonneville Power Administration (BPA) is facing real competition. Our customers have more choices than they had in the past. BPA`s draft Business Plan is a direct response to this changing environment. The plan presents how we propose to adapt to the new competitive marketplace. This is a summary of the plan and some of the important issues it raises for regional discussion. The draft plan contains much more detail on all the topics mentioned here. Business Plan is BPA`s first attempt to integrate the long-term strategic plans of the various parts of the agency with a strategic financial plan. Change is evident throughout the plan--change in our operating environment, in our strategic direction, in our customer and constituent relationships, and in BPA itself as an organization.

United States. Bonneville Power Administration.

1994-06-01T23:59:59.000Z

351

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification of Pending Public Announcement of Selection of Applications for Negotiation of Financial Assistance Awards Dear Chairmen Rogers, Inouye, Frelinghuysen and Feinstein: In accordance with Section 311 of P.L. 111-85, no earlier than three full business days from the date of this notification, the Department of Energy intends to announce publicly one or more selections for negotiation of financial assistance award(s) over $1,000,000. This information is market sensitive, predecisional and not public at this time. Accordingly,

352

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

013) 013) The Honorable Harold Rogers The Honorable Barbara A. Mikulski Chairman, Committee on Appropriations Chairwoman, Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 The Honorable Rodney P. Frelinghuysen The Honorable Dianne Feinstein Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification to Make a Non-competitive Financial Assistance Award Dear Chairmen Rogers, Mikulski, Frelinghuysen and Feinstein: No earlier than three full business days from the date of this notification, the Department of

353

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

013) 013) The Honorable Harold Rogers The Honorable Barbara A. Mikulski Chairman, Committee on Appropriations Chairwoman, Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 The Honorable Rodney P. Frelinghuysen The Honorable Dianne Feinstein Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification to Make a Non-competitive Financial Assistance Award Dear Chairmen Rogers, Mikulski, Frelinghuysen and Feinstein: No earlier than three full business days from the date of this notification, the Department of

354

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification to Make a Non-competitive Financial Assistance Award Dear Chairmen Rogers, Inouye, Frelinghuysen and Feinstein: No earlier than three full business days from the date of this notification, the Department of Energy intends to award an action over $1,000,000 in accordance with Section 311 of P.L. 111-85. This information is market sensitive, predecisional and not public at this time. Accordingly, we request that you do not further disseminate this information. If you are considering

355

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification of Pending Public Announcement of Selection of Applications for Negotiation of Financial Assistance Awards Dear Chairmen Rogers, Mikulski, Simpson and Feinstein: In accordance with Section 311 of P.L. 112-74 and as continued in P.L. 113-6, no earlier than three full business days from the date of this notification, the Department of Energy intends to announce publicly one or more selections for negotiation of financial assistance award(s) over

356

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

10, 2014) 10, 2014) The Honorable Harold Rogers The Honorable Barbara A. Mikulski Chairman, Committee on Appropriations Chairwoman, Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 The Honorable Mike Simpson The Honorable Dianne Feinstein Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification to Make a Non-competitive Financial Assistance Award Dear Chairmen Rogers, Mikulski, Simpson and Feinstein: No earlier than three full business days from the date of this notification, the Department of

357

BUSINESS SENSITIVE  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

013) 013) The Honorable Harold Rogers The Honorable Barbara A. Mikulski Chairman, Committee on Appropriations Chairwoman, Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 The Honorable Rodney P. Frelinghuysen The Honorable Dianne Feinstein Chairman, Subcommittee on Energy Chairman, Subcommittee on Energy and Water Development and Water Development Committee on Appropriations Committee on Appropriations U.S. House of Representatives U.S. Senate Washington, DC 20515 Washington, DC 20510 Subject: Section 311 Notification to Make a Non-competitive Financial Assistance Award Dear Chairmen Rogers, Mikulski, Frelinghuysen and Feinstein: No earlier than three full business days from the date of this notification, the Department of

358

Customer Choice and Green Power Marketing: A Critical Review and Analysis of Experience to Date  

E-Print Network (OSTI)

. Green power marketing--the business of selling electricity products distinguished by their environmental or convenience. Getting commuters out of their single passenger cars and into mass Deregulation of the Utility attitudes and individual behaviors. -- With the advent of customer choice in the U.S. electricity sector

359

ConEd (Gas and Electric)- Small Business Direct Install Program (New York)  

Energy.gov (U.S. Department of Energy (DOE))

ConEd is providing free energy surveys to its small business customers. The survey will take 30 to 90 minutes and efficiency opportunities and associated costs will be presented on the spot. If the...

360

Applications of Distributed Resources for Distribution Companies: Business Plans and Strategies  

Science Conference Proceedings (OSTI)

The impact of more widespread distributed resources (DR) will be complex and affect many business lines and disciplines within utilities. Not every DR application is going to be a good fit for a given utility or its customers; some applications could even potentially "strand" transmission and distribution (T&D) investments and increase costs to other customers. Addressing DR at a strategic level, this report examines potential DR business strategies and tactics and provides utility planners with insights...

2003-01-23T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


361

Department of Energy Business Opportunity Session  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Alan Perry Alan Perry Title: Administrative Officer Office: Office of the Chief Human Capital Officer E-Mail: Alan.Perry@hq.doe.gov Phone: 202-586-4484 Website: http://humancapital.doe.gov/ Office of the Chief Human Capital Officer Department of Energy's Business Opportunity Session OCHCO Overview OCHCO supports DOE Program and Staff Offices at Headquarters & Field Main Services Offered * Human Capital and Human Resource Guidance * Human Capital Strategic Planning * Policy Development * Corporate HR Information Systems * Workforce Training & Development * Human Resource Operations * Employee Management Labor Relations * Recruitment and Outreach * Executive Resources * Business Support * Drug-Testing Program * Employee Assistance Program * Occupational Health Services * Disability Services

362

Service and product provider's marketing toolkit | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

363

SPP marketing flyer for energy information services | ENERGY...  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

364

ENERGY STAR sales tools for service and product providers | ENERGY...  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

365

Service and Product Provider Press Release Template | ENERGY...  

NLE Websites -- All DOE Office Websites (Extended Search)

Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify...

366

Composition and evaluation of trustworthy web services  

Science Conference Proceedings (OSTI)

Web service technology seamlessly enables integration of different software to fulfil dynamic business demands in a platform-neutral fashion. By means of standard interfaces, service requesters can obtain their desired functionalities through certain ... Keywords: Petri nets, composite web services, ontology, trust, trustworthy web services, web service composition, web service evaluation

Stephen J. H. Yang; James S. F. Hsieh; Blue C. W. Lan; Jen-Yao Chung

2006-02-01T23:59:59.000Z

367

Small Business Corner  

Science Conference Proceedings (OSTI)

... The small business community uses computers and networks, but, generally has neither the skills nor the resources to protect their business ...

2013-06-11T23:59:59.000Z

368

Office of Business Operations  

NLE Websites -- All DOE Office Websites (Extended Search)

Operations HSS Logo Office of Business Operations Reports to the Office of Resource Management Director's Message Welcome to the Office of Business Operations Richard D....

369

Values-led business.  

E-Print Network (OSTI)

?? The issue that is dealt with in this paper is the concept of values-led business. The idea behind the term is that businesses has (more)

Nyberg, Andreas; Borgh, Anders

2005-01-01T23:59:59.000Z

370

New Mexico Small Business  

NLE Websites -- All DOE Office Websites (Extended Search)

Business Assistance Program (NMSBA) helps small businesses in New Mexico access cutting-edge technologies, solve technical issues, and gain knowledge from technical experts at Los...

371

Appendices Understanding Electric Utility Customers  

Science Conference Proceedings (OSTI)

EPRI report 1023562 provides a synthesis of the body of evidence regarding the major factors that affect how customers value and use electricity; this companion report contains five appendices to support that document. Appendix A provides additional background on price elasticity of demand as a companion to the economics of demand discussion in Section 2 of 1023562. Appendix B provides tables detailing elements of the experimental designs for the 10 pricing pilots examined in Section 3 of 1023562; Append...

2012-02-07T23:59:59.000Z

372

A Successful Case Study of Small Business Energy Efficiency and Demand Response with Communicating Thermostats  

Science Conference Proceedings (OSTI)

This report documents a field study of 78 small commercial customers in the Sacramento Municipal Utility District service territory who volunteered for an integrated energy-efficiency/demand-response (EE-DR) program in the summer of 2008. The original objective for the pilot was to provide a better understanding of demand response issues in the small commercial sector. Early findings justified a focus on offering small businesses (1) help with the energy efficiency of their buildings in exchange for occasional load shed, and (2) a portfolio of options to meet the needs of a diverse customer sector. To meet these expressed needs, the research pilot provided on-site energy efficiency advice and offered participants several program options, including the choice of either a dynamic rate or monthly payment for air-conditioning setpoint control. Overall results show that pilot participants had energy savings of 20%, and the potential for an additional 14% to 20% load drop during a 100 F demand response event. In addition to the efficiency-related bill savings, participants on the dynamic rate saved an estimated 5% on their energy costs compared to the standard rate. About 80% of participants said that the program met or surpassed their expectations, and three-quarters said they would probably or definitely participate again without the $120 participation incentive. These results provide evidence that energy efficiency programs, dynamic rates and load control programs can be used concurrently and effectively in the small business sector, and that communicating thermostats are a reliable tool for providing air-conditioning load shed and enhancing the ability of customers on dynamic rates to respond to intermittent price events.

Herter, Karen; Wayland, Seth; Rasin, Josh

2009-08-12T23:59:59.000Z

373

Business Energy Conservation Revolving Loan Fund | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Energy Conservation Revolving Loan Fund Business Energy Conservation Revolving Loan Fund Business Energy Conservation Revolving Loan Fund < Back Eligibility Agricultural Commercial Industrial Nonprofit Savings Category Other Program Info Funding Source Regional Greenhouse Gas Initiative (RGGI) State New Hampshire Program Type State Loan Program Rebate Amount $100,000 minimum Provider New Hampshire Business Finance Authority The New Hampshire Business Finance Authority (BFA) administers a revolving loan program for businesses and non-profit organizations to finance energy efficiency improvements. The terms are flexible, and the BFA will work with interested applicants to customize a loan package that results in increased energy efficiency and financial savings. The initial minimum loan amount is $100,000, and an initial energy audit is required. Interested companies and

374

Towards sustainable business models from healthcare technology research  

Science Conference Proceedings (OSTI)

As demographic ageing impacts across the world, health and welfare organisations are seeking new paradigms of care that address people's needs as well as being inherently more scalable than the incumbent processes and services. The aim of this paper ... Keywords: Europe, ICT, business models, communications technology, computers in healthcare, health services, healthcare technology, inclusion, information technology, innovation, service provision, social care, welfare services

Maurice Mulvenna; Jonathan Wallace; George Moore; Suzanne Martin; Brendan Galbraith; Timber Haaker; Ferial Moelaert; Maria Jansson; Birgitta Bergvall-Kareborn; Ricardo Castellot; Anita Melander-Wikman; Johan E. Bengtsson; Lennart Isaksson; Chris Nugent

2010-07-01T23:59:59.000Z

375

Emotion detection in email customer care  

Science Conference Proceedings (OSTI)

Prompt and knowledgeable responses to customers' emails are critical in maximizing customer satisfaction. Such emails often contain complaints about unfair treatment due to negligence, incompetence, rigid protocols, unfriendly systems, and unresponsive ...

Narendra Gupta; Mazin Gilbert; Giuseppe Di Fabbrizio

2010-06-01T23:59:59.000Z

376

Custom Coolers: Order (2013-CE-5315)  

Energy.gov (U.S. Department of Energy (DOE))

DOE ordered Custom Coolers, LLC to pay a $8,000 civil penalty after finding Custom Coolers had failed to certify that certain models of walk-in cooler and freezer components comply with the applicable energy conservation standards.

377

ComEd - Smart Ideas for Business New Construction | Department...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Technical assistance can take many forms ranging from plan review to whole building energy modeling. Customers must be located in the ComEd service territory to receive electric...

378

ComEd - Smart Ideas for Business New Construction (Illinois)...  

Open Energy Info (EERE)

Technical assistance can take many forms ranging from plan review to whole building energy modeling. Customers must be located in the ComEd service territory to receive electric...

379

TVA - Energy Right Solutions for Business (Virginia) | Department...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Type Utility Rebate Program Rebate Amount EnergyRight Solutions Custom Program: 0.10kWh savings Motors: 10-300motor Air Conditioners and Heat Pumps: 40ton Food Service...

380

Nanoparticle Superlattices for Custom-designed ...  

Wind Energy; Partners (27) Visual Patent Search; Success Stories; News; Events; Industrial Technologies Nanoparticle Superlattices for Custom-designed ...

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


381

Custom Engineered Microcompartments for Enzyme Efficiency ...  

Biomass and Biofuels Custom Engineered Microcompartments for Enzyme Efficiency Lawrence Berkeley National Laboratory. Contact LBL About This ...

382

China PV Business and Applications Evaluation  

DOE Green Energy (OSTI)

This report provides an overview of photovoltaics (PV) business and applications in China. Although more than 70 million people in China are without access to grid electricity, many of the unelectrified regions benefit from considerable renewable resources, including good solar insolation. Current annual PV sales are still modest, however, and are estimated to be between 2.0 and 2.5 megawatts. This and other significant PV data, including information regarding the current status of key aspects of Chinese businesses, markets, and distribution channels, are included in the report. Detailed company profiles of Chinese business organizations and summaries of visits made to these companies (as well as to more remote sites in Inner Mongolia to examine PV usage by the end-use customer) in September-October 1998 are also presented.

Sherring, Chris (Sherring Energy Associates)

1999-08-30T23:59:59.000Z

383

Demand Response from Day-Ahead Hourly Pricing for Large Customers  

SciTech Connect

Day-ahead default-service RTP for large customers not only improves the linkage between wholesale and retail markets, but also promotes the development of retail competition. The default service sets a standard for competitive alternatives and its structure shapes the types of retail market products that develop. (author)

Hopper, Nicole; Goldman, Charles; Neenan, Bernie

2006-04-15T23:59:59.000Z

384

Building Green in Greensburg: Business Incubator Building  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Incubator Building Business Incubator Building Completed in May 2009, the SunChips ® Business Incubator building not only achieved the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED ® ) Platinum status with greater than 50% energy savings-it became the first LEED Platinum certified municipal building in Kansas. The 9,580-square-foot building features five street-level retail shops and nine second-level professional service offices. It provides an affordable, temporary home where businesses can grow over a period of several years before moving out on their own to make way for new start-up businesses. The building was funded by the United States Department of Agriculture (USDA), Frito-Lay SunChips division, and actor Leonardo DiCaprio.

385

Modeling of customer adoption of distributed energy resources  

E-Print Network (OSTI)

Customer Adoption of Distributed Energy Resources Ozbek, A.Customer Adoption of Distributed Energy Resources Figure 39.Customer Adoption of Distributed Energy Resources REFERENCES

2001-01-01T23:59:59.000Z

386

Cautionary aphorisms for customer-oriented system development  

Science Conference Proceedings (OSTI)

Of the three substantive two-word clusters in the title of this note the least important is system development. Although people who attend conferences like this may be interested in system development, few other people are. Customers, in particular, are much more interested in system use, system availability, and system effectiveness, than in system development. Because it is the customers who keep one in business, it therefore behooves one to develop some techniques to keep use, availability, and effectiveness in mind--in other words, to develop a customer orientation. This note illustrates one such technique: the distillation of applicable wisdom concerning people, systems, and the relationships between them into statements made memorable by their wit, brevity, and pungency. In this session the author hopes to start one on the way to one`s own collection of useful thoughts. It should be noted that the preparation of such a collection serves as a working demonstration of the value of re-use as a productivity principle: few of these statements are original with him, and many had origins in other applications. He considers in turn methodology and procedure, design, schedules, measurement, documentation, and quality.

Stevens, D.F. [Lawrence Berkeley Lab., CA (United States). Information and Computing Sciences Div.

1994-10-01T23:59:59.000Z

387

Medical Clinics: A Small-business Guide  

Science Conference Proceedings (OSTI)

Members of the small business community historically have had little contact with their utility providers. This guidebook was developed to facilitate communication between electric utilities and the medical clinics and healthcare practitioners in their communities. The Medical Clinics guide is intended to familiarize readers with the business of operating an establishment that provides outpatient healthcare. The service providers include medical doctors, dentists, osteopaths, chiropractors, optometrists,...

1997-02-13T23:59:59.000Z

388

Identifying patients in target customer segments using a two-stage clustering-classification approach: A hospital-based assessment  

Science Conference Proceedings (OSTI)

Identifying patients in a Target Customer Segment (TCS) is important to determine the demand for, and to appropriately allocate resources for, health care services. The purpose of this study is to propose a two-stage clustering-classification model through ... Keywords: Customer relationship management (CRM), K-means clustering algorithm, Recency-Frequency-Monetary (RFM) analysis model, Rough set theory (RST), Target customer segment (TCS)

You-Shyang Chen; Ching-Hsue Cheng; Chien-Jung Lai; Cheng-Yi Hsu; Han-Jhou Syu

2012-02-01T23:59:59.000Z

389

Alliant Energy Interstate Power and Light (Gas) - Business Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Alliant Energy Interstate Power and Light (Gas) - Business Energy Alliant Energy Interstate Power and Light (Gas) - Business Energy Efficiency Rebate Program (Iowa) Alliant Energy Interstate Power and Light (Gas) - Business Energy Efficiency Rebate Program (Iowa) < Back Eligibility Commercial Fed. Government Industrial Local Government Multi-Family Residential Nonprofit State Government Savings Category Heating & Cooling Commercial Heating & Cooling Heating Home Weatherization Commercial Weatherization Sealing Your Home Construction Design & Remodeling Other Windows, Doors, & Skylights Ventilation Appliances & Electronics Maximum Rebate Insulation: $5000 (each type) Sealing: $1500 Multi-Family Insulation/Sealing: $5,000 Program Info State Iowa Program Type Utility Rebate Program Rebate Amount Custom: Based on Annual Dollar Energy Savings

390

Gainesville Regional Utilities - Business Energy Efficiency Rebate Program  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Gainesville Regional Utilities - Business Energy Efficiency Rebate Gainesville Regional Utilities - Business Energy Efficiency Rebate Program Gainesville Regional Utilities - Business Energy Efficiency Rebate Program < Back Eligibility Nonprofit Savings Category Home Weatherization Commercial Weatherization Heating & Cooling Commercial Heating & Cooling Cooling Construction Design & Remodeling Other Sealing Your Home Ventilation Heating Appliances & Electronics Commercial Lighting Lighting Water Heating Maximum Rebate Duct Leak Repair: up to $375 Energy Star Home Performance: $775 - $1,400 Custom: $100,000 or 50% of project cost Program Info State Florida Program Type Utility Rebate Program Rebate Amount Central Air Conditioner: $550 Natural Gas Central Heat (Rental Properties): $300 Natural Gas Water Heater (Rental Properties): $250 - $350

391

Alliant Energy Interstate Power and Light (Electric) - Business Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Interstate Power and Light (Electric) - Business Interstate Power and Light (Electric) - Business Energy Efficiency Rebate Programs Alliant Energy Interstate Power and Light (Electric) - Business Energy Efficiency Rebate Programs < Back Eligibility Commercial Fed. Government Local Government Multi-Family Residential Nonprofit State Government Savings Category Home Weatherization Commercial Weatherization Sealing Your Home Heating & Cooling Commercial Heating & Cooling Cooling Appliances & Electronics Construction Design & Remodeling Other Windows, Doors, & Skylights Heat Pumps Commercial Lighting Lighting Manufacturing Water Heating Maximum Rebate See program web site Program Info State Iowa Program Type Utility Rebate Program Rebate Amount Custom: Based on Annual Dollar Energy Savings New Construction: Varies widely

392

Alliant Energy Interstate Power and Light (Gas) - Business Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Alliant Energy Interstate Power and Light (Gas) - Business Energy Alliant Energy Interstate Power and Light (Gas) - Business Energy Efficiency Rebate Programs (Minnesota) Alliant Energy Interstate Power and Light (Gas) - Business Energy Efficiency Rebate Programs (Minnesota) < Back Eligibility Commercial Fed. Government Local Government Multi-Family Residential Retail Supplier State Government Savings Category Heating & Cooling Commercial Heating & Cooling Heating Home Weatherization Commercial Weatherization Other Appliances & Electronics Water Heating Windows, Doors, & Skylights Program Info State Minnesota Program Type Utility Rebate Program Rebate Amount Tank Water Heater: $50 Furnace: $250-$400 Boiler: $150 or $400 Programmable Thermostat: $25 Windows/Sash: $20 Custom: Based on Annual Energy Dollar Savings Provider

393

Maximizing the Availability of Distributed Software Services.  

E-Print Network (OSTI)

??In a commercial Internet environment, the quality of service experienced by a user is critical to competitive advantage and business survivability. The availability and response (more)

Clutterbuck, Peter

2005-01-01T23:59:59.000Z

394

ITL Bulletin Secure Web Services, August 2007  

Science Conference Proceedings (OSTI)

... Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT); a ... to replicate data and services and ensure continuity of operations in ...

2012-03-26T23:59:59.000Z

395

National Security Technology Incubator Business Plan  

SciTech Connect

This document contains a business plan for the National Security Technology Incubator (NSTI), developed as part of the National Security Preparedness Project (NSPP) and performed under a Department of Energy (DOE)/National Nuclear Security Administration (NNSA) grant. This business plan describes key features of the NSTI, including the vision and mission, organizational structure and staffing, services, evaluation criteria, marketing strategies, client processes, a budget, incubator evaluation criteria, and a development schedule. The purpose of the NSPP is to promote national security technologies through business incubation, technology demonstration and validation, and workforce development. The NSTI will focus on serving businesses with national security technology applications by nurturing them through critical stages of early development. The vision of the NSTI is to be a successful incubator of technologies and private enterprise that assist the NNSA in meeting new challenges in national safety, security, and protection of the homeland. The NSTI is operated and managed by the Arrowhead Center, responsible for leading the economic development mission of New Mexico State University (NMSU). The Arrowhead Center will recruit business with applications for national security technologies recruited for the NSTI program. The Arrowhead Center and its strategic partners will provide business incubation services, including hands-on mentoring in general business matters, marketing, proposal writing, management, accounting, and finance. Additionally, networking opportunities and technology development assistance will be provided.

2007-12-31T23:59:59.000Z

396

Strategic analysis of healthcare service quality using fuzzy AHP methodology  

Science Conference Proceedings (OSTI)

Managers in the service sector are under pressure to demonstrate that their services are customer-focused and that continuous performance improvement is being delivered. It is essential that customer expectations are properly understood and measured ... Keywords: Fuzzy AHP, Healthcare quality, SERVQUAL, Service quality

Glin Bykzkan; Gizem ifi; Sezin Gleryz

2011-08-01T23:59:59.000Z

397

2012 CERTS R&M Peer Review - Summary: A Business Model for Retail...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

service contracts. The aggregation of service contracts by retail customers will create a profile of load response that can be offered into the wholesale market. We plan to develop...

398

REMOTE ACCESS SERVICES | Department of Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

REMOTE ACCESS SERVICES REMOTE ACCESS SERVICES REMOTE ACCESS SERVICES Access the information you need... Anywhere. Anytime. Different service providers within the Department offer remote access services based on your specific work requirements. If you need assistance, please contact your individual service provider. Energy IT Services (EITS) Remote Access Services Outlook Web Access RSA Token Login RSA Token Instructions HSPD-12 Login HSPD-12 Badge Instructions Virtual Private Network Instructions Citrix Workplace Instructions Energy Information Administration (EIA) Remote Access Services Outlook Web Access EIA VPN Office of Intelligence and Counterintelligence (IN) Remote Access Services Outlook Web Access Office of Science (SC) Remote Access Services Citrix Workplace Help for EITS Customers

399

Two-way data communication between utility and customer  

SciTech Connect

Distribution automation is the remote control of the distribution network that carries power from local substations to customer meters. The system, which seems to be feasible for the near future, provides two-way communication between utility and customer; not only must the utility operator be able to issue commands to automated equipment but the customer's meter must be able to answer the controller, reporting status and relaying data. Although there are other available, three types of communication systems are being investigated at present as the most feasible: power line carrier, telephone, and radio. Each system has its own special capabilities and limitations. Hybrid systems (two or more different communication systems) are also a possibility. Besides fault location and service restoration, distribution automation could facilitate time-of-day metering, load control, voltage control, and even meter reading. Most aspects of this two-way communication are accepted as beneficial by the customer; load control, however, which could selectively interfere with major appliances like water heaters, air conditioners, etc., during peak demand by selectively switching them off to level peak loads, might not be so readily acceptable. (SAC)

Lihach, N.; Blair, W.

1980-05-01T23:59:59.000Z

400

Service and Product Provider Success Story - Haglid Engineering & Associates, Inc.  

NLE Websites -- All DOE Office Websites (Extended Search)

Haglid Engineering & Associates, Inc. Haglid Engineering & Associates, Inc. 80 Broadway Avenue, Hillsdale, NJ 07642 Business: Energy Management Services/Consulting Contact: Klas Haglid Phone: 201-722-1233 Email: Klas@haglidengineering.com Customer Hopewell Valley Regional School District 425 South Main Street, Pennington, NJ 08534 Business: K-12 School District Contact: Norman Torkelson Phone: 609-737-4000 Email: NTorkelson@hvrsd.org Hopewell Valley Regional School District cuts energy consumption by over 32.1% in five years in partnership with Haglid Engineering & Associates. Project Scope Haglid Engineering & Associates, Inc. began working with Hopewell Valley Regional School District in 2003 to improve energy efficiency and indoor air quality in the district's six schools. Using EPA's ENERGY STAR

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


401

List of DOE radioisotope customers with summary of radioisotope shipments, FY 1979  

Science Conference Proceedings (OSTI)

The fifteenth edition of the radioisotope customer list was prepared at the request of the Division of Financial Services, Office of the Assistant Secretary for Environment, Department of Energy (DOE). This document lists DOE's radioisotope production and distribution activities by its facilities at Argonne National Laboratory; Pacific Northwest Laboratory; Brookhaven National Laboratory; Hanford Engineering Development Laboratory; Idaho Operations Office; Los Alamos Scientific Laboratory; Mound Facility; Oak Ridge National Laboratory; Rocky Flats Area Office; Savannah River Laboratory; and UNC Nuclear Industries, Inc. The information is divided into five sections: Isotope suppliers, facility, contracts and isotopes or services supplied; alphabetical list of customers, and isotopes purchased; alphabetical list of isotopes cross-referenced to customer numbers; geographical location of radioisotope customers; and radioisotope sales and transfers-FY 1979.

Burlison, J.S. (comp.)

1980-06-01T23:59:59.000Z

402

Small Business Innovation Research & Small Business ...  

(SBIR) and Small Business Technology Transfer (STTR) are highly competitive programs ... Have an opportunity to work on different types of projects.

403

Electricity Restructuring and Value-Added Services  

E-Print Network (OSTI)

LBNL-46069 Electricity Restructuring and Value- Added Services: Beyond the Hype William Golove under Contract No. DE-AC03- 76SF00098. #12;Electricity Restructuring and Value-Added Services: Beyond with non- residential electricity service customers who have chosen to take service from a retail electric

404

Using Customers' Reported Forecasts to Predict Future Sales  

E-Print Network (OSTI)

Using Customers' Reported Forecasts to Predict Future Sales Nihat Altintas , Alan Montgomery orders using forecasts provided by their customers. Our goal is to improve the supplier's operations through a better un- derstanding of the customers's forecast behavior. Unfortunately, customer forecasts

Murphy, Robert F.

405

Business-Oriented Development of Telecommunication Services  

E-Print Network (OSTI)

Sinnott,R.O. Kolberg,M. Proceedings of Workshop on Precise Behavioural Specifications in Object-Oriented Information Modelling, OOPSLA?98, October, Vancouver, Canada. pp 237-246 IEEE

Sinnott, R.O.

406

Oak Ridge National Laboratory - Business Services Directorate  

NLE Websites -- All DOE Office Websites (Extended Search)

Oak Ridge National Laboratory Search Go Find People Contact Site Index Comments Home News News Releases Story Tips Features Contacts ORNL Review Magazine ORNL in the News...

407

Open Advanced Metering Infrastructure (AMI) Systems: Leveraging Customer Broadband for Grid Integration  

Science Conference Proceedings (OSTI)

Retail broadband networks, such as cable, digital subscriber line (DSL), and high-speed wireless networks are available at nearly all customer premises in the United States and many other countries. With this increased availability, the percentage of the population subscribing to these networks for Internet service is rising. This report explores the possibility of using retail broadband networks for Smart Grid applications, particularly those related to residential customer integration. The report ...

2012-12-13T23:59:59.000Z

408

NSTAR (Electric) - Small Business Direct Install Program | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

NSTAR (Electric) - Small Business Direct Install Program NSTAR (Electric) - Small Business Direct Install Program NSTAR (Electric) - Small Business Direct Install Program < Back Eligibility Commercial Local Government Nonprofit State Government Savings Category Heating & Cooling Commercial Heating & Cooling Heating Cooling Other Home Weatherization Commercial Weatherization Sealing Your Home Ventilation Manufacturing Heat Pumps Appliances & Electronics Commercial Lighting Lighting Program Info State Massachusetts Program Type Utility Rebate Program Rebate Amount Up to 70% of the total project cost Provider NSTAR The NSTAR Small Business Solutions Program offers incentives for business customers whose average monthly demand is 300 kW or less. The first step of the program is a free energy audit to identify potential energy saving

409

Methods for Characterizing Customer Preferences for Electric Service Plans  

Science Conference Proceedings (OSTI)

The electricity sector is undergoing profound changes as the result of technological developments in advanced metering infrastructure not only because they create opportunities to improve the physical performance of the electricity system but also because they provide the means to encourage and induce more efficient patterns of electricity consumption. Combined with changes in how electricity is supplied and delivered (including weather-sensitive, renewable technologies such as wind and solar and ...

2013-01-22T23:59:59.000Z

410

Use Energy Information Services to Benchmark with ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

service products that meet different customer needs including: > Utility Bill Management: ENERGY STAR automated benchmarking, utility tracking, bill processing and payment,...

411

Software Services: About  

NLE Websites -- All DOE Office Websites (Extended Search)

About About MISSION The APS Software Services Group provides flexible, customer-oriented software services to the accelerator and beamlines in support of world-class photon science at the APS. These services are rendered through the application of our core competencies: embedded software, software engineering, distributed control systems, information systems, high performance computing, and graphical user interfaces. Our mission is to maintain cutting edge skills and technology in these competencies, apply them to meet or exceed the requirements of the accelerator and beamline projects at hand, and provide responsive, efficient support of established systems. Projects shall be conducted in a transparent, well-documented manner to enable the prioritization of our services

412

Home-based business resources | ENERGY STAR Buildings & Plants  

NLE Websites -- All DOE Office Websites (Extended Search)

Home-based business resources Home-based business resources Secondary menu About us Press room Contact Us Portfolio Manager Login Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify applications for ENERGY STAR certification Design commercial buildings Energy efficiency program administrators Commercial and industrial program sponsors Associations State and local governments Federal agencies Tools and resources Training In This Section Campaigns Commercial building design Communications resources Energy management guidance Financial resources Portfolio Manager Products and purchasing Recognition Research and reports Service and product provider (SPP) resources Success stories Target Finder

413

How are Homeowners and Businesses Paying for Solar Energy Systems? |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

are Homeowners and Businesses Paying for Solar Energy Systems? are Homeowners and Businesses Paying for Solar Energy Systems? How are Homeowners and Businesses Paying for Solar Energy Systems? May 2, 2011 - 5:23pm Addthis David Feldman Energy Analyst, Department of Energy's National Renewable Energy Laboratory Editor's Note: This entry has been cross-posted from DOE's Energy Blog. We commonly think that the sun provides free energy. That's true, but photovoltaic panels and other equipment to harvest that energy aren't free. The question is: how are they paid for? U.S. residential and commercial solar system customers have historically paid the old-fashioned way: with cash. But the large upfront cash requirements can place solar energy systems out of reach for many utility customers. Financial markets are responding and increasingly providing

414

Ameren Illinois (Gas) - Cooking and Heating Business Efficiency Incentives  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Ameren Illinois (Gas) - Cooking and Heating Business Efficiency Ameren Illinois (Gas) - Cooking and Heating Business Efficiency Incentives Ameren Illinois (Gas) - Cooking and Heating Business Efficiency Incentives < Back Eligibility Commercial Industrial Multi-Family Residential Nonprofit Savings Category Heating & Cooling Commercial Heating & Cooling Heating Home Weatherization Construction Commercial Weatherization Design & Remodeling Other Appliances & Electronics Water Heating Maximum Rebate General: $600,000 Program Info Expiration Date 05/31/2013 State Illinois Program Type Utility Rebate Program Rebate Amount Custom: $1.20/therm saved/yr Steamers: $300-$1200 Fryer: $400 Griddle: $50/ln. ft. Ovens: custom Storage Water Heaters: $150/unit Tankless Water Heater: $300/unit Gas Boiler/Furnace Replacement: $400 - $6,000

415

Efficiency Maine Business Programs (Unitil Gas) - Commercial Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Efficiency Maine Business Programs (Unitil Gas) - Commercial Energy Efficiency Maine Business Programs (Unitil Gas) - Commercial Energy Efficiency Programs (Maine) Efficiency Maine Business Programs (Unitil Gas) - Commercial Energy Efficiency Programs (Maine) < Back Eligibility Commercial Industrial Institutional Multi-Family Residential Savings Category Heating & Cooling Commercial Heating & Cooling Heating Appliances & Electronics Program Info State Maine Program Type Utility Rebate Program Rebate Amount Furnaces; $1000 Condensing Boilers: $1500 - $4500 Non-Condensing Boilers: $750-$3,000 Steam Boiler: $800 or $1/MBtuh Infrared Unit Heaters: $500 Natural Gas Warm-Air Unit Heaters: $600 Custom/ECM: Contact Unitil Cooking Equipment: $600-$2000 Provider Rebate Program Efficiency Maine offers natural gas efficiency rebates to Unitil customers.

416

Business Process Discovery Business Process Discovery  

E-Print Network (OSTI)

Well defined, organized, implemented, and managed Business Processes are very critical to the success of any organization that wants to operate efficiently. Business Process Management these days is not merely a buzzword but has become a very important field on which companies will want to focus. Typically when the companies are small, they have ad-hoc, non standard, non

Sandeep Jadhav

2011-01-01T23:59:59.000Z

417

Understanding Electric Utility Customers -- Summary Report  

Science Conference Proceedings (OSTI)

How customers use and value electricity has been a subject of study and debate for many decades. A better understanding of how customers use electricity could help the industry find ways to improve energy efficiency. In addition, our ability to encourage more efficient consumption through feedback, control technology, and dynamic pricing is better and less costly than it has ever been due to technology advancements.Despite decades of research into how customers use and value ...

2012-10-31T23:59:59.000Z

418

Building a Better Capacitor with Custom Nanorods  

Science Conference Proceedings (OSTI)

Apr 10, 2013 ... Building a Better Capacitor with Custom Nanorods ... This can enable the capacitor to store more energy, extract that energy more quickly, and...

419

Building a Database to Predict Customer Needs  

Science Conference Proceedings (OSTI)

... the customers who would respond to the lower prices, and determine what ... projected from current records using projective visualization (PV), a new ...

2006-06-08T23:59:59.000Z

420

Does Customer Auditing Help Chinese Workers?  

E-Print Network (OSTI)

and Alberto Brause. 2007. Does monitoring improve labourDoes Customer Auditing Help Chinese Workers? Guojun He* andworkers well-being. Auditing does not affect the suppliers

He, Goujun; Perloff, Jeffrey M.

2012-01-01T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


421

Black Hills Power- Residential Customer Rebate Program  

Energy.gov (U.S. Department of Energy (DOE))

Black Hills Power offers cash rebates to residential customers who purchase and install energy efficient equipment in their homes. Incentives exist for water heaters, demand control units, air...

422

Home-based businesses | ENERGY STAR Buildings & Plants  

NLE Websites -- All DOE Office Websites (Extended Search)

Home-based businesses Home-based businesses Secondary menu About us Press room Contact Us Portfolio Manager Login Facility owners and managers Existing buildings Commercial new construction Industrial energy management Small business Service providers Service and product providers Verify applications for ENERGY STAR certification Design commercial buildings Energy efficiency program administrators Commercial and industrial program sponsors Associations State and local governments Federal agencies Tools and resources Training In this section Network list Join the network Technical resources Ask a technical question Auto dealers Grocery and convenience stores Home-based businesses Lodging Renters and tenants Restaurants Frequently asked questions Home-based businesses Saving energy for your home-based business may seem like a challenge, but

423

SMALL BUSINESS ADMINISTRATION  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

22 Federal Register 22 Federal Register / Vol. 76, No. 29 / Friday, February 11, 2011 / Rules and Regulations SMALL BUSINESS ADMINISTRATION 13 CFR Parts 121 and 124 RIN 3245-AF53 Small Business Size Regulations; 8(a) Business Development/Small Disadvantaged Business Status Determinations AGENCY: U.S. Small Business Administration. ACTION: Final rule. SUMMARY: This rule makes changes to the regulations governing the section 8(a) Business Development (8(a) BD) program, the U.S. Small Business Administration's (SBA or Agency) size regulations, and the regulations affecting Small Disadvantaged Businesses (SDBs). It is the first comprehensive revision to the 8(a) BD program in more than ten years. Some of the changes involve technical issues such as changing the term ''SIC code'' to

424

Small Business Research  

Energy.gov (U.S. Department of Energy (DOE))

The Office of Fossil Energy participates in DOE's Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs. SBIR and STTR are U.S. government programs in...

425

Energy Efficiency and Renewable Energy Network (EREN): Customer satisfaction survey  

Science Conference Proceedings (OSTI)

The Energy Efficiency and Renewable Energy Network (EREN) Customer Satisfaction Survey was developed and executed in support of EREN`s continuous quality improvement (CQI) plan. The study was designed to provide information about the demographic make up of EREN users, the value or benefits they derive from EREN, the kinds and quality of services they want, their levels of satisfaction with existing services, their preferences in both the sources of service and the means of delivery, and to provide benchmark data for the establishment of continuous quality improvement measures. The survey was performed by soliciting voluntary participation from members of the EREN Users Group. It was executed in two phases; the first being conducted by phone using a randomly selected group; and the second being conducted electronically and which was open to all of the remaining members of the Users Group. The survey results are described.

Anderson, A.V. [Information International Associates, Inc., Oak Ridge, TN (United States); Henderson, D.P. [Dept. of Energy, Oak Ridge, TN (United States). Office of Scientific and Technical Information

1996-04-22T23:59:59.000Z

426

Customized Resources for Others | OSTI, US Dept of Energy, Office of  

Office of Scientific and Technical Information (OSTI)

Customized Resources for Others Customized Resources for Others OSTI applies these capabilities to provide customized information tools and services for individual DOE offices and non-DOE government entities on a cost-reimbursable basis. These services are provided under the authority of the Economy Act (31 U.S.C. 1535-36). Expertise is available in a range of technical areas, including: Information science and subject-matter analysis Metadata and full-text management Electronic dissemination using various media Distributed searching Data harvesting OSTI develops and maintains subject-specific databases, web portals and websites, manages information systems, and provides electronic publishing and creative services to help DOE program offices, other government agencies, and international organizations better manage their information

427

Nanotechnology: A Business Perspective  

Science Conference Proceedings (OSTI)

... the National Renewable Energy Lab (NREL), the Nanobusiness Alliance, the Cleveland Clinic, Brookhaven National Labs, the International Business Forum,...

428

Meet with Large Businesses  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Meet with Large Businesses Meet with Large Businesses and learn about upcoming acquisitions! * Federal Energy Management Program (FEMP) * National Renewable Energy Laboratory (NREL) * Small Business Administration (SBA) * U.S. Department of Energy / Energy, Efficiency, and Renewable Energy (EERE) * U.S. Department of Energy / Golden Field Office (GFO) * Western Area Power Administration (WAPA) * Colorado Procurement Technical Assistance Center (PTAC)

429

Estimating Large-Customer Demand Response Market Potential: Integrating Price and Customer Behavior  

E-Print Network (OSTI)

reductions in their class peak demand in response to pricesresidential customers with peak demand greater than 350 kWs) Eligible Customers (peak demand) > 1,500 kW > 2000 kW >

Goldman, Charles; Hopper, Nicole; Bharvirkar, Ranjit; Neenan, Bernie; Cappers, Peter

2007-01-01T23:59:59.000Z

430

Products, services procured by LANL in FY11  

NLE Websites -- All DOE Office Websites (Extended Search)

Business Stories » Business Stories » Products, services procured by LANL in FY11 Products, services procured by LANL in FY11 LANL purchased $918M in goods and services. July 16, 2012 Products, services procured by LANL in FY11 LANL purchased $918M in goods and services. Contact Small Business Office (505) 667-4419 Email PDF Business Stories Administration Building demolition completed under budget Environmental contracts awarded locally Small businesses selected for nuclear waste services Socioeconomic procurement goals and achievements Three small businesses recognized by DOE » More Related Articles All Stories Socio Economic Goals Local procurements exceed planned goals in 5 out of 6 business categories April, 18 2013 - Major subcontractor's dollars impact the economy locally,

431

Towards a trustworthy service marketplace for the future internet  

Science Conference Proceedings (OSTI)

Digital economy is moving towards offering advanced business services, integrated into different applications and consumed from heterogeneous devices. Considering the success of actual software marketplaces, it is possible to foresee that Service ... Keywords: security, service marketplace, trust, trustworthiness

Francesco Di Cerbo; Michele Bezzi; Samuel Paul Kaluvuri; Antonino Sabetta; Slim Trabelsi; Volkmar Lotz

2012-01-01T23:59:59.000Z

432

DOE Discussion on Small Business Contract Barriers | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Discussion on Small Business Contract Barriers Discussion on Small Business Contract Barriers DOE Discussion on Small Business Contract Barriers March 5, 2013 - 12:00pm Addthis EM Deputy Assistant Secretary for Acquisition and Project Management Jack Surash speaks during the session on barriers small businesses face competing for prime contracts. EM Deputy Assistant Secretary for Acquisition and Project Management Jack Surash speaks during the session on barriers small businesses face competing for prime contracts. Pictured at the session on barriers in small business contracting, left to right, are Jim Fiore of Fiore Consulting; John Coffman of DeNuke Contracting Services, Inc.; John Hale III of the DOE Office of Small and Disadvantaged Business Utilization; Jack Surash of EM; and Matt Moeller of Dade Moeller.

433

Modular neural networks for recursive collaborative forecasting in the service chain  

Science Conference Proceedings (OSTI)

In order to honour customer demand and sustain quality of service in BT's service chain, accurate forecasting for customer demand is critical for optimal resource planning. In the more general context of service organisations, failure to allocate sufficient ... Keywords: Collaborative forecasting, Neural networks, Service chain

P. Stubbings; B. Virginas; G. Owusu; C. Voudouris

2008-08-01T23:59:59.000Z

434

Easton Pond Business Center | Open Energy Information  

Open Energy Info (EERE)

Easton Pond Business Center Easton Pond Business Center Jump to: navigation, search Name Easton Pond Business Center Facility Easton Pond Business Center Sector Wind energy Facility Type Small Scale Wind Facility Status In Service Location Middletown RI Coordinates 41.50220171984°, -71.28672659° Loading map... {"minzoom":false,"mappingservice":"googlemaps3","type":"ROADMAP","zoom":14,"types":["ROADMAP","SATELLITE","HYBRID","TERRAIN"],"geoservice":"google","maxzoom":false,"width":"600px","height":"350px","centre":false,"title":"","label":"","icon":"","visitedicon":"","lines":[],"polygons":[],"circles":[],"rectangles":[],"copycoords":false,"static":false,"wmsoverlay":"","layers":[],"controls":["pan","zoom","type","scale","streetview"],"zoomstyle":"DEFAULT","typestyle":"DEFAULT","autoinfowindows":false,"kml":[],"gkml":[],"fusiontables":[],"resizable":false,"tilt":0,"kmlrezoom":false,"poi":true,"imageoverlays":[],"markercluster":false,"searchmarkers":"","locations":[{"text":"","title":"","link":null,"lat":41.50220171984,"lon":-71.28672659,"alt":0,"address":"","icon":"","group":"","inlineLabel":"","visitedicon":""}]}

435

Developing a decision model for business process outsourcing  

Science Conference Proceedings (OSTI)

Information technology (IT) outsourcing has been one of the critical issues in organization management. Business process outsourcing (BPO) is an advanced type of IT outsourcing, which will be the next big wave in information technology services. Nevertheless, ... Keywords: Analytic hierarchy process (AHP), Business process outsourcing (BPO), Decision model

Dong-Hoon Yang; Seongcheol Kim; Changi Nam; Ja-Won Min

2007-12-01T23:59:59.000Z

436

Business Plan : Supplemental Draft Environmental Impact Statement, Volume 2, Appendices.  

SciTech Connect

This document contains the appendices for the Bonneville Power Administration (BPA) Business Plan: Supplemental Draft Environmental Impact Statement. Included are: BPA products and services; Rate design; Methodology and assumptions for numerical analysis; Retail utility operations; Comments and responses to the draft business plan EIS.

United States. Bonneville Power Administration.

1995-02-01T23:59:59.000Z

437

Top successful small businesses recognized  

NLE Websites -- All DOE Office Websites (Extended Search)

Environment Feature Stories Public Reading Room: Environmental Documents, Reports LANL Home Phonebook Calendar Video Business Business Stories Recognition for succesful...

438

Programmers are from Mars, customers are from Venus: a practical guide for customers on XP projects  

Science Conference Proceedings (OSTI)

Extreme Programming and other Agile methods have a dedicated customer role that acts as the interface between development teams and their clients, sponsors, and end-users. The customer is critical to agile projects, but there is little research, ... Keywords: XP, agile methods, customer, extreme programming

Angela Martin; James Noble; Robert Biddle

2006-10-01T23:59:59.000Z

439

Attention Wells Fargo and Wachovia customers  

E-Print Network (OSTI)

Attention Wells Fargo and Wachovia customers Are you a Wells Fargo or Wachovia mortgage customer Angeles, CA March , & : am to : pm You'll personally meet with a Wells Fargo representative who-inswelcomebutregistrationisrecommended. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. Wells Fargo Bank, N.A. All rights

Southern California, University of

440

PERFORMANCE-LED HR Is Customer Centricity  

E-Print Network (OSTI)

: Support Account: Sub Code: (to be completed by Fiscal Office) Date Billed: Company Name: Customer ID for tracking purposes. Maximum of 7 characters allowed Purchase order number provided by the customer-digit SL 5-digit SA Date the form is completed Reference number assigned by requesting department

Meju, Max

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


441

Custom chip/card design system  

Science Conference Proceedings (OSTI)

The Custom Chip/Card Design System (CCDS) is a set of software applications, tied together via a common data interchange, that is used for the design, analysis, and checking of custom electronic circuits. CCDS is intended to unite the separate electrical, ...

A. M. Barone; J. K. Morrell

1984-09-01T23:59:59.000Z

442

Customer data mining for lifestyle segmentation  

Science Conference Proceedings (OSTI)

A good relationship between companies and customers is a crucial factor of competitiveness. Market segmentation is a key issue for companies to develop and maintain loyal relationships with customers as well as to promote the increase of company sales. ... Keywords: Clustering, Lifestyle, Retailing, Segmentation

V. L. Miguis; A. S. Camanho; Joo Falco e Cunha

2012-08-01T23:59:59.000Z

443

Customer Response to Electricity Prices: Information to Support Wholesale Price Forecasting and Market Analysis  

Science Conference Proceedings (OSTI)

Understanding customer response to electricity price changes is critical to profitably managing a retail business, designing efficient wholesale power markets, and forecasting power prices for valuation of long-lived generating assets. This report packages the collective results of dozens of price response studies for use by forward price forecasters and power market analysts in forecasting loads, revenues, and the benefits of time-varying prices more accurately. In specific, the report describes key mea...

2001-11-30T23:59:59.000Z

444

Business Continuity: IT Risk Management for International Corporations  

Science Conference Proceedings (OSTI)

From the Publisher:Risk Management and Business Continuity are essential for the competitive capacity of any international corporation. The temporary unavailability of technology and services can endanger the existence of any company. It is cruical to ...

Martin Wieczorek; Bob Bartlett; Uwe Naujoks

2002-04-01T23:59:59.000Z

445

Evaluating Offshore IT Outsourcing in India: Supplier and Customer Scenarios  

E-Print Network (OSTI)

This paper presents the findings from an ongoing research study on offshore IT outsourcing. Field work was carried out in India and in the UK to evaluate the scale and scope of outsourcing activities. CEOs and CIOs were interviewed in fifteen supplier firms in India and two customer firms in UK, about strategic positioning in the offshore outsourcing market; benefits and risks from outsourcing; and other demand and supply-side issues. The findings suggest that, though offshore outsourcing offers new business opportunities for IT suppliers, much of the outsourced work continues to be low risk and low value. The challenge for outsourcing suppliers is therefore to devise strategies to move from body-shopping work to low cost, high value contracts, without incurring additional risk. 1.

Naureen Khan; Wendy L. Currie; Vishanth Weerakkody; Bhavini Desai

2002-01-01T23:59:59.000Z

446

OSDA: Open service discovery architecture for efficient cross-domain service provisioning  

Science Conference Proceedings (OSTI)

Emerging service-oriented architectures are pushing towards on-demand and ''on the fly'' composition of applications and business processes. In order to support service composition, the underlying infrastructure must provide a facility for on-demand ... Keywords: Cross-domain service infrastructure, Peer-to-peer systems, Service discovery, Web services, XML-based communication

Noura Limam; Joanna Ziembicki; Reaz Ahmed; Youssef Iraqi; Dennis Tianshu Li; Raouf Boutaba; Fernando Cuervo

2007-02-01T23:59:59.000Z

447

Service-oriented architecture for mobile applications  

Science Conference Proceedings (OSTI)

Mobile phones are becoming a new popular platform for business applications. The number of mobile users increases daily and so does the need for efficient mobile data access and management. However, a traditional approach to business application and ... Keywords: framework, lightweight architecture, mobile, pro-active loading, service composition, web service

Yuri Natchetoi; Viktor Kaufman; Albina Shapiro

2008-05-01T23:59:59.000Z

448

A path analytic model and measurement of the business value of e-government: An international perspective  

Science Conference Proceedings (OSTI)

The paper tests a model of measuring the business value of e-government. It provides results of its application to business firms operating in Dubai and using its government electronic services (e-government). The dimensions of the e-government business ... Keywords: Business value, Information search, Information transaction, Path analysis, Profitability, Structural equations modeling, UAE, e-Government

Masood Abdulla Badri; Khaled Alshare

2008-12-01T23:59:59.000Z

449

Collaborative e-business process modelling: a holistic analysis framework focused on small and medium-sized enterprises  

Science Conference Proceedings (OSTI)

In this work, we propose a holistic analysis framework for collaborative e-Business process modelling approaches that takes into account the specific challenges small and medium-sized enterprises (SME) are facing with regard to modelling inter-organizational ... Keywords: analysis framework, business process management, collaborative business process, e-business, service-oriented architecture, sme

Volker Hoyer; Oliver Christ

2007-04-01T23:59:59.000Z

450

RG&E (Electric) - Small Business Lighting Retrofit Program | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Small Business Lighting Retrofit Program Small Business Lighting Retrofit Program RG&E (Electric) - Small Business Lighting Retrofit Program < Back Eligibility Commercial Savings Category Appliances & Electronics Commercial Lighting Lighting Program Info Funding Source System Benefits Charge State New York Program Type Utility Rebate Program Rebate Amount Energy Assessment: Free Lighting Retrofit: 70% of cost Provider RG&E and NYSEG RG&E offers a lighting incentive program designed to serve small business customers with a demand of 100 kilowatts (kW) or less. These small business customers may schedule a free energy assessment and then receive a 70% discount on the installed cost of recommended lighting measures. Eligible lighting measures include the retrofitting of fluorescent fixtures,

451

From Business Intelligence to Business Optimization  

E-Print Network (OSTI)

5/5/2011 1 Next Generation Business Intelligence Neeharika Tummala and Ahmad R. Hejran Department state efficiency of one process with answers to these questions: 1. Where are the delays in the process

452

Carrots and Sticks: A Comprehensive Business Model for the Successful Achievement of Energy Efficiency Resource Standards Environmental Energy Technologies DivisionMarch 2011  

Science Conference Proceedings (OSTI)

Energy efficiency resource standards (EERS) are a prominent strategy to potentially achieve rapid and aggressive energy savings goals in the U.S. As of December 2010, twenty-six U.S. states had some form of an EERS with savings goals applicable to energy efficiency (EE) programs paid for by utility customers. The European Union has initiated a similar type of savings goal, the Energy End-use Efficiency and Energy Services Directive, where it is being implemented in some countries through direct partnership with regulated electric utilities. U.S. utilities face significant financial disincentives under traditional regulation which affects the interest of shareholders and managers in aggressively pursuing cost-effective energy efficiency. Regulators are considering some combination of mandated goals ('sticks') and alternative utility business model components ('carrots' such as performance incentives) to align the utility's business and financial interests with state and federal energy efficiency public policy goals. European countries that have directed their utilities to administer EE programs have generally relied on non-binding mandates and targets; in the U.S., most state regulators have increasingly viewed 'carrots' as a necessary condition for successful achievement of energy efficiency goals and targets. In this paper, we analyze the financial impacts of an EERS on a large electric utility in the State of Arizona using a pro-forma utility financial model, including impacts on utility earnings, customer bills and rates. We demonstrate how a viable business model can be designed to improve the business case while retaining sizable ratepayer benefits. Quantifying these concerns and identifying ways they can be addressed are crucial steps in gaining the support of major stakeholder groups - lessons that can apply to other countries looking to significantly increase savings targets that can be achieved from their own utility-administered EE programs.

Satchwell, Andrew; Cappers, Peter; Goldman, Charles

2011-03-22T23:59:59.000Z

453

Utilities offer photovoltaic systems to remote residential customers  

SciTech Connect

From Idaho to Arizona and Nevada to Colorado, utilities across the U.S. are beginning to offer remote homeowners an option that may seem unusual today, but might be commonplace in the future. Would-be customers who do not live close to the electric grid may choose the option of photovoltaic (PV) systems to supply their electricity as an alternative to expensive line extension. These customers typically live and/or farm in rural sections of the country. Others own vacation homes far from towns or cities. Solar-powered energy systems have already proven successful for powering pumps to water livestock, and for lights and communications devices in locations far from established sources of electricity. Rather than receiving the customary electric bill for metered service, customers will pay a set rate to use the PV system, which the utility will own and maintain. The initial cost of purchasing the system can be much lower than extending the utility line (which can cost $20,000 a mile). From the utility's standpoint, it saves on investing in lines that stand to generate small profits because of the small load and resultant energy sales.

Van Arsdall, A.

1993-01-01T23:59:59.000Z

454

Export.gov - U.S. Commercial Service China  

NLE Websites -- All DOE Office Websites (Extended Search)

China Local Time: Print | E-mail Page China China Home Doing Business in China Market Research on China Services for U.S. Companies Trade Events Trade Leads from China Business...

455

The Demand Component of Electric Service: Linkages to Service Reliability and Need for Transparency  

Science Conference Proceedings (OSTI)

This white paper distinguishes the demand component of electric service (measured in kilowatts)distinct from the energy component (measured in kilowatthours)and emphasizes the need for power demand cost transparency. Customers' experience with electric service reliability is described in terms of continuity of electric service, availability of service, and restoration time after service interruption. The paper discusses the connection between power demand and electric service reliability, as experienced ...

2012-08-03T23:59:59.000Z

456

Indianapolis Power and Light - Business Energy Incentives Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Indianapolis Power and Light - Business Energy Incentives Program Indianapolis Power and Light - Business Energy Incentives Program Indianapolis Power and Light - Business Energy Incentives Program < Back Eligibility Commercial Industrial Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Other Construction Heat Pumps Appliances & Electronics Commercial Lighting Lighting Maximum Rebate Custom Incentives: 30% of project costs or 50% of incremental costs, up to $25,000 Targeted Projects exceeding $20,000 must be evaluated by the Business Energy Incentives Program for funding availability. Program Info Start Date 9/1/10 State Indiana Program Type Utility Rebate Program Rebate Amount Pumps: $22.50 - $300/pump Central Air Conditioning/Heat Pumps (Rooftop/Unitary): $35/ton Water Heater: $20 Window Film: $1/sq ft

457

Austin Energy - Small Business Energy Efficiency Rebate Program |  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Austin Energy - Small Business Energy Efficiency Rebate Program Austin Energy - Small Business Energy Efficiency Rebate Program Austin Energy - Small Business Energy Efficiency Rebate Program < Back Eligibility Commercial Nonprofit Savings Category Home Weatherization Commercial Weatherization Heating & Cooling Commercial Heating & Cooling Cooling Other Appliances & Electronics Commercial Lighting Lighting Manufacturing Insulation Design & Remodeling Windows, Doors, & Skylights Program Info State Texas Program Type Utility Rebate Program Rebate Amount General Equipment: 30% bonus on all rebates offered through the standard Commercial Energy Efficiency Rebate Program Lighting Equipment: Up to 90% of installed cost Provider Austin Energy Austin Energy offers a special incentive for its small-to-midsize and not-for-profit business customers to increase the energy efficiency of

458

Save the Date - June 17-21 is National Small Business Week | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Save the Date - June 17-21 is National Small Business Week Save the Date - June 17-21 is National Small Business Week Save the Date - June 17-21 is National Small Business Week May 30, 2013 - 1:49pm Addthis Save the Date - June 17-21 is National Small Business Week The U.S. Small Business Administration is proud to announce that its signature event, National Small Business Week, will be held June 17th through June 21st. This year's events will take place all across the country and feature exciting and informative events designed to help small businesses start, grow and succeed. This year's activities will include forums discussing the small business landscape, business coaching services, matchmaking events as well as networking opportunities and award ceremonies. The week's events culminate in Washington where the 2013 National Small Business Person of

459

Save the Date - June 17-21 is National Small Business Week | Department of  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Save the Date - June 17-21 is National Small Business Week Save the Date - June 17-21 is National Small Business Week Save the Date - June 17-21 is National Small Business Week May 30, 2013 - 1:49pm Addthis Save the Date - June 17-21 is National Small Business Week The U.S. Small Business Administration is proud to announce that its signature event, National Small Business Week, will be held June 17th through June 21st. This year's events will take place all across the country and feature exciting and informative events designed to help small businesses start, grow and succeed. This year's activities will include forums discussing the small business landscape, business coaching services, matchmaking events as well as networking opportunities and award ceremonies. The week's events culminate in Washington where the 2013 National Small Business Person of

460

Service Provider Competition: Delay Cost Structure, Segmentation, and Cost Advantage  

Science Conference Proceedings (OSTI)

We model competition between two providers who serve delay-sensitive customers. We compare a generalized delay cost structure, where a customer's delay cost depends on her service valuation, with the traditional additive delay cost structure, where the ... Keywords: delay cost structure, service competition, value-based market segmentation

Maxim Afanasyev; Haim Mendelson

2010-04-01T23:59:59.000Z

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


461

Portfolio Manager custom reporting guide | ENERGY STAR  

NLE Websites -- All DOE Office Websites (Extended Search)

manufacturing resources K-12 school resources Multifamily housing resources Restaurant resources Retail resources Senior care resources Small business resources State and...

462

Should We Go Our Own Way? Backsourcing Flexibility in IT Services Contracts  

Science Conference Proceedings (OSTI)

The emergence of new service science approaches to business problems in information technology (IT) services offers new, unusually relevant insights for the senior management of vendors in this business area. This research examines how service-level ... Keywords: Contingent Claims Analysis, Demand Trigger Value, Demand Uncertainty, Financial Economics, It Services, Outsourcing, Real Options, Service Science, Valuation, Vendors, Volatility

Michel Benaroch; Qizhi Dai; Robert Kauffman

2010-04-01T23:59:59.000Z

463

Service-oriented technology and management: Perspectives on research and practice for the coming decade  

Science Conference Proceedings (OSTI)

Service-oriented technologies and management have gained attention in the past few years, promising a way to create the basis for agility so that companies can deliver new, more flexible business processes that harness the value of the services approach ... Keywords: Business processes, Economic analysis, IT management, Research directions, Service paradigm, Service-oriented architecture, Service-oriented technology and management, Thought leadership

Haluk Demirkan; Robert J. Kauffman; Jamshid A. Vayghan; Hans-Georg Fill; Dimitris Karagiannis; Paul P. Maglio

2008-12-01T23:59:59.000Z

464

Business System Management Review  

NLE Websites -- All DOE Office Websites (Extended Search)

P-004 Business System Management Review Process 11_0304Page 1 of 7 P-004 Business System Management Review Process 11_0304Page 1 of 7 EOTA - Business Process Document Title: Business System Management Review Process Document Number: P-004 Rev 11_0304 Document Owner: Elizabeth Sousa Backup Owner: Melissa Otero Approver(s): Melissa Otero Parent Document: Q-001, Quality Manual Notify of Changes: EOTA Employees Referenced Document(s): F-009, Business System Management Review Template P-004 Business System Management Review Process 11_0304Page 2 of 7 Revision History: Rev. Description of Change A Initial Release 08_0414 Corrective Actions, Preventive Actions, and Improvement Opportunity 09_1124 Edited document for clarity and to better fit the process in use. Added requirement to provide management with

465

Defense programs business practices re-engineering QFD exercise  

SciTech Connect

The end of the cold war has resulted in many changes for the Nuclear Weapons Complex (NWC). We now work in a smaller complex, with reduced resources, a smaller stockpile, and no new phase 3 weapons development programs. This new environment demands that we re-evaluate the way we design and produce nuclear weapons. The Defense Program (DP) Business Practices Re-engineering activity was initiated to improve the design and production efficiency of the DP Sector. The activity had six goals: (1) to identify DP business practices that are exercised by the Product Realization Process (PRP); (2) to determine the impact (positive, negative, or none) of these practices on defined, prioritized customer criteria; (3) to identify business practices that are candidates for elimination or re-engineering; (4) to select two or three business practices for re-engineering; (5) to re-engineer the selected business practices; and (6) to exercise the re-engineered practices on three pilot development projects. Business practices include technical and well as administrative procedures that are exercised by the PRP. A QFD exercise was performed to address (1)-(4). The customer that identified, defined, and prioritized the criteria to rate the business practices was the Block Change Advisory Group. Five criteria were identified: cycle time, flexibility, cost, product performance/quality, and best practices. Forty-nine business practices were identified and rated per the criteria. From this analysis, the group made preliminary recommendations as to which practices would be addressed in the re-engineering activity. Sixteen practices will be addressed in the re-engineering activity. These practices will then be piloted on three projects: (1) the Electronic Component Assembly (ECA)/Radar Project, (2) the B61 Mod 11, and (3) Warhead Protection Program (WPP).

Murray, C.; Halbleib, L.

1996-03-01T23:59:59.000Z

466

Services | Central Fabrication Services | Brookhaven National Laboratory  

NLE Websites -- All DOE Office Websites (Extended Search)

Services & Capabilities Services & Capabilities The Central Fabrication Services Division's capabilities range from an Electric Discharge Machining (EDM) capability, to a state of the art cleaning facility, to a large fabricating facility which includes CNC Machining, Automatic Tube Welding, CNC Punch Press capability, and 3-D printing. CNC Auto Feed Saw High Bay Area 3-D Printer Main Shop, Building 479 Maintenance Sheet Metal Area Water Jet Machine X-ray Generating Tube CR X-ray Processor with High Resolution Monitor Low Bay Area in Machine Shop Wire EDM Machine Wire EDM Machine Oil Recycling Facility, Building 495 UHV Cleaning Facility, Building 498 Material Storage and Stock Central Fabrication Services is proud of it's highly proficient technical staff all of which are available, at no cost to the customer, for

467

DOE Awards Contracts to Seven Small Businesses | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Contracts to Seven Small Businesses Contracts to Seven Small Businesses DOE Awards Contracts to Seven Small Businesses June 19, 2012 - 12:00pm Addthis Media Contact Bill Taylor bill.taylor@srs.gov 803-952-8564 Cincinnati-The U.S. Department of Energy (DOE) today announced contract awards to seven small-disadvantaged businesses. Each contract will have a maximum value of approximately $4 million. The contracts will have terms of a one-year base period, with three one-year option periods. The small-businesses receiving the contracts are: Trinity Engineering Associates; Cincinnati, Ohio Terranear PMC; Irving, Texas Aspen Resources Limited; Boulder, Colorado DLE Technical Services; Palm City, Florida Boston Government Services; Lenoir City, Tennessee JG Management Systems; Grand Junction, Colorado

468

Pennsylvania Pool Chemical Business Soaks Up Rays | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Pennsylvania Pool Chemical Business Soaks Up Rays Pennsylvania Pool Chemical Business Soaks Up Rays Pennsylvania Pool Chemical Business Soaks Up Rays September 7, 2010 - 3:00pm Addthis MetroTek installed a 620kW solar panel system at Buckman's Inc. in Pottstown, PA. The Recovery Act-funded project is expected to save the pool chemical business $5 million over the next 25 years. | Photo Courtesy of MetroTek Electrical Services MetroTek installed a 620kW solar panel system at Buckman's Inc. in Pottstown, PA. The Recovery Act-funded project is expected to save the pool chemical business $5 million over the next 25 years. | Photo Courtesy of MetroTek Electrical Services Stephen Graff Former Writer & editor for Energy Empowers, EERE Most people catching rays poolside don't realize this, but it takes a lot

469

Business Plan Competition Opportunities  

The Draper Fisher Jurvetson Venture Challenge is a West Coast business plan competition available to the colleges and universities across the West Coast that

470

Business Data Communications  

Science Conference Proceedings (OSTI)

From the Book:PREFACE: Preface Background Four trends have made a solid understanding of the fundamentals of data communications essential to business and information management students: The ...

William Stallings

1990-11-01T23:59:59.000Z

471

Photovoltaics Business Models  

DOE Green Energy (OSTI)

This report summarizes work to better understand the structure of future photovoltaics business models and the research, development, and demonstration required to support their deployment.

Frantzis, L.; Graham, S.; Katofsky, R.; Sawyer, H.

2008-02-01T23:59:59.000Z

472

Small Business Programs  

National Nuclear Security Administration (NNSA)

Business At A Time NNSA is responsible for the management and security of the nation's nuclear weapons, nuclear nonproliferation, and naval reactor programs. It also responds to...

473

Getting it right for customers  

SciTech Connect

As the race to deregulate heats up, one company has set the early pace. American Electric Power Company, Inc. (AEP), which serves 7 million people from Indiana to Tennessee, has already restructured itself, separating its power generation activities from its delivery of energy services. In the process, the company has wholeheartedly embraced competition, says E. Linn Draper, Jr., the chief executive officer of AEP, which is headquartered in Columbus, Ohio. {open_quotes}In fact, AEP was among the first electric power companies to offer access to its transmission grid to all parties under the same terms and conditions available to AEP subsidiary companies,{close_quotes} Draper says. Essential to the transition is the repeal of such antiquated federal laws as the Public Utilities Holding Company Act and the Public Utility Regulatory Policy Act. {open_quotes}Times change, and laws that once helped achieve worthwhile objectives can ultimately stand in the way of progress,{close_quotes} Draper says.

Draper, E.L. Jr. [American Electric Power Company, Columbus, OH (United States)

1997-10-01T23:59:59.000Z

474

Business Transformation Workbench: A Practitioner's Tool for Business Transformation  

Science Conference Proceedings (OSTI)

Business transformation is a key management initiative that attempts to align people, process and technology of an enterprise more closely with its business strategy and vision. It is an essential part of the competitive business cycle. Existing consulting ... Keywords: business transformation, business process models, software tools

Juhnyoung Lee; Rama Akkiraju; Chun Hua Tian; Shun Jiang; Sivaprashanth Danturthy; Ponn Sundhararajan; Carl Nordman; Rakesh Mohan; Hitansh Singala; Wei Ding

2008-07-01T23:59:59.000Z

475

Does Customer Auditing Help Chinese Workers?  

E-Print Network (OSTI)

F. Qin, and A. Brause, 2007, Does monitoring improve labourDoes Customer Auditing Help Chinese Workers? Guojun He* andof a Chinese supplier does not affect that the suppliers

He, Guojun; Perloff, Jeffrey M.

2009-01-01T23:59:59.000Z

476

Nebraska Customized Job Training Advantage (Nebraska)  

Energy.gov (U.S. Department of Energy (DOE))

The Nebraska Customized Job Training Advantage is a flexible job training program with grants from $800-$4000 per qualified new job. Additional grant funding may be available for jobs created in...

477

Charter Buses | Staff Services  

NLE Websites -- All DOE Office Websites (Extended Search)

Charter Buses for Tours and Special Events Charter Buses for Tours and Special Events Bus Request: Requests for tours and special events may be made by contacting the Transportation Office at 631-344-2535. Cancellation Policy: All cancellations must be made by phone to 631-344-2535 only during BNL business hours. Reservation must be canceled ten (10) business days prior to avoid penalty. Cancel two (2) to nine (9) business days prior - $150.00 penalty. Cancel within 24 hours - full fee will be charged. Staff Services maintains a contract that includes drivers for the rental of coaches, school buses, and vans for on-site tours and the transportation of large numbers of employees and visitors off-site. Our contract bus service rates are shown below: Hampton Jitney - Coaches Equipment Rates 8 Hour Day 4 Hour

478

The Binary Customer Satisfaction Model in Inventory and Queueing Systems  

E-Print Network (OSTI)

1) There are a number of customers who each have the samethe case when the number of customers approaches in?nity (? number of customers receiving product in each

Azadivar, Justin Sepehr

2010-01-01T23:59:59.000Z

479

Learning Feature Weights from Customer Return-Set Selections  

E-Print Network (OSTI)

This paper describes LCW, a procedure for learning customer preferences represented as feature weights by observing customers' selections from return sets. An empirical evaluation on simulated customer behavior indicated that uninformed hypotheses about customer weights lead to low ranking accuracy unless customers place some importance on almost all features or the total number of features is quite small. In contrast, LCW's estimate of the mean preferences of a customer population improved as the number of customers increased, even for larger numbers of features of widely differing importance. This improvement in the estimate of mean customer preferences led to improved prediction of individual customer's rankings, irrespective of the extent of variation among customers and whether a single or multiple retrievals were permitted. The experimental results suggest that the return set that optimizes benefit may be smaller for customer populations with little variation than for customer populations with wide variation.

L. Karl Branting

2004-01-01T23:59:59.000Z

480

Copy Services | Department of Energy  

NLE Websites -- All DOE Office Websites (Extended Search)

Copy Services Copy Services Copy Services The Copier Management Team is here to make sure your copier needs are met. Our products and services include: Acquisition of New and Replacement Copiers Copier Maintenance/Repairs Copier Relocation Monthly Working Capital Fund Billing Reports Copier supplies Other services include needs assessment analysis to determine workload and most appropriate equipment to: Perform acquisition activities on behalf of program customers. Negotiation of equipment trade-in allowance where applicable. Arrange for delivery and installation of newly purchased equipment. Coordinate training for key operators and users on newly acquired equipment. Establish annual maintenance agreements with vendors (including negotiation of most cost-effective terms and conditions).

Note: This page contains sample records for the topic "business customer service" from the National Library of EnergyBeta (NLEBeta).
While these samples are representative of the content of NLEBeta,
they are not comprehensive nor are they the most current set.
We encourage you to perform a real-time search of NLEBeta
to obtain the most current and comprehensive results.


481

Custom Power Primer Version 1.0  

Science Conference Proceedings (OSTI)

Voltage sags, momentary interruptions, harmonic distortion, and voltage flicker are among the most common power quality variations affecting industrial and commercial end-users. Solving these problems will require a great deal of cooperation. This report focuses on devices that are classified as custom power solutions. For voltage sag, swell, and interruption mitigation, the following custom power controllers are examined: static series compensator (SSC) devices, static voltage regulator (SVR) devices, b...

1999-12-01T23:59:59.000Z

482

Alliant Energy Interstate Power and Light (Electric) - Business Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

You are here You are here Home » Alliant Energy Interstate Power and Light (Electric) - Business Energy Efficiency Rebate Programs Alliant Energy Interstate Power and Light (Electric) - Business Energy Efficiency Rebate Programs < Back Eligibility Commercial Fed. Government Local Government Nonprofit Retail Supplier State Government Savings Category Heating & Cooling Commercial Heating & Cooling Cooling Heat Pumps Appliances & Electronics Commercial Lighting Lighting Home Weatherization Windows, Doors, & Skylights Commercial Weatherization Construction Design & Remodeling Water Heating Maximum Rebate See program web site Program Info State Minnesota Program Type Utility Rebate Program Rebate Amount New Construction: Varies, see program web site Custom: Based on Annual Dollar Energy Savings

483

Benchmarking e-business security: A model and framework, Proceedings of 3rd Australian information security management conference  

E-Print Network (OSTI)

The dynamic nature of threats and vulnerabilities within the E-business environment can impede online functionality, compromise organisational or customer information, contravene security implementations and thereby undermine online customer confidence. To negate these problems, E-business security has to become proactive, by reviewing and continuously improving security to strengthen E-business security measures and policies. This can be achieved through benchmarking the security measures and policies utilised within the Ebusiness, against recognised information technology (IT) and information security (IS) security standards.

Graeme Pye; Matthew J. Warren

2005-01-01T23:59:59.000Z

484

R.: Adding Semantics to Business Intelligence  

E-Print Network (OSTI)

Despite the importance of analytical tools to organisations, they still lack the inference power needed to solve the requests of decision makers in a flexible way. Our approach aims at integrating business semantics into analytical tools by providing semantic descriptions of exploratory functionalities and available services. We propose an architecture for business intelligence, which uses semantic web technology based on IRSIII. In addition, we present OntoDSS, a prototype tool based on this architecture that illustrates some of the functionalities that may be provided to decision makers within an application scenario. 1

Denilson Sell; Liliana Cabral; Enrico Motta; John Domingue; Roberto Pacheco

2005-01-01T23:59:59.000Z

485

NSLS Services  

NLE Websites -- All DOE Office Websites (Extended Search)

Services NSLS Services Computing Services Lab Space Libraries Postal Services Procurement Repair & Equipment Services Shipping Procedures Storage User Accounts Workshop Procedures...

486

Customer Strategies for Responding to Day-Ahead Market HourlyElectricity Pricing  

Science Conference Proceedings (OSTI)

Real-time pricing (RTP) has been advocated as an economically efficient means to send price signals to customers to promote demand response (DR) (Borenstein 2002, Borenstein 2005, Ruff 2002). However, limited information exists that can be used to judge how effectively RTP actually induces DR, particularly in the context of restructured electricity markets. This report describes the second phase of a study of how large, non-residential customers' adapted to default-service day-ahead hourly pricing. The customers are located in upstate New York and served under Niagara Mohawk, A National Grid Company (NMPC)'s SC-3A rate class. The SC-3A tariff is a type of RTP that provides firm, day-ahead notice of hourly varying prices indexed to New York Independent System Operator (NYISO) day-ahead market prices. The study was funded by the California Energy Commission (CEC)'s PIER program through the Demand Response Research Center (DRRC). NMPC's is the first and longest-running default-service RTP tariff implemented in the context of retail competition. The mix of NMPC's large customers exposed to day-ahead hourly prices is roughly 30% industrial, 25% commercial and 45% institutional. They have faced periods of high prices during the study period (2000-2004), thereby providing an opportunity to assess their response to volatile hourly prices. The nature of the SC-3A default service attracted competitive retailers offering a wide array of pricing and hedging options, and customers could also participate in demand response programs implemented by NYISO. The first phase of this study examined SC-3A customers' satisfaction, hedging choices and price response through in-depth customer market research and a Constant Elasticity of Substitution (CES) demand model (Goldman et al. 2004). This second phase was undertaken to answer questions that remained unresolved and to quantify price response to a higher level of granularity. We accomplished these objectives with a second customer survey and interview effort, which resulted in a higher, 76% response rate, and the adoption of the more flexible Generalized Leontief (GL) demand model, which allows us to analyze customer response under a range of conditions (e.g. at different nominal prices) and to determine the distribution of individual customers' response.

Goldman, Chuck; Hopper, Nicole; Bharvirkar, Ranjit; Neenan,Bernie; Boisvert, Dick; Cappers, Peter; Pratt, Donna; Butkins, Kim

2005-08-25T23:59:59.000Z

487

Business Opportunities Session Office of Environmental Management...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Business Opportunities Session Office of Environmental Management Business Opportunities Session Office of Environmental Management Environmental Clean up Business Opportunities...

488

Hand-colored Wood Engraving of Custom House in Cincinnati  

Science Conference Proceedings (OSTI)

... and Measures (OWM) began providing standards of length, mass, and capacity to the custom-houses in the 1830s, the custom-house at Cincinnati ...

489

Residential Customer Enrollment in Time-based Rate and Enabling...  

NLE Websites -- All DOE Office Websites (Extended Search)

Customer Enrollment in Time-based Rate and Enabling Technology Programs: Smart Grid Investment Grant Consumer Behavior Study Analysis Title Residential Customer Enrollment in...

490

Business Owners: Prepare a Business Recovery Plan | Department of Energy  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

a Business Recovery Plan a Business Recovery Plan Business Owners: Prepare a Business Recovery Plan Business Owners: Prepare a Business Recovery Plan Smart business owners develop and test a written business recovery plan to support them through disasters and help them stay in operation. Planning ahead will help your company get back to business more quickly. Consider your risks-How might a disaster affect your business operations? What natural disasters are most likely where you operate? Identify your critical business functions-What resources and personnel will you need to restore or reproduce these functions during a recovery? Assign disaster response duties to your employees. Identify critical suppliers-Identify suppliers, providers, shippers, resources, and other businesses you typically interact with and

491

December 12, 2013 Business Opportunity Session Presentations...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

December 12, 2013 Business Opportunity Session Presentations December 12, 2013 Business Opportunity Session Presentations Our Business Opportunity Sessions bring small business...

492

Small Business Solicitation Provision  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Solicitation Provision Solicitation Provision The Department of Energy has many exceptionally complex projects and programs involving the environmental remediation of its sites, and because of this complexity, are beyond the capabilities of small business in terms of a small business acting as the prime contractor. However, there are many opportunities within these projects in which small businesses can take part. It is the Department of Energy's policy to promote the participation of small business in all of its programs and projects. As such, the following solicitation provision, and evaluation criteria, will be included by the Department of Energy in environmental remediation acquisitions which are not set aside for small business. In addition, a contract clause will also be included in the resulting contract, providing

493

Small Business Status  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Impact of Teaming Arrangements on Impact of Teaming Arrangements on Small Business Status The Department of Energy is planning to set aside for small businesses a number of acquisitions of a very complex nature, requiring a myriad of capabilities on the part of offerors, which might result in teaming arrangements or joint ventures being formed. Given this, the Department believes that potential offerors should be aware of the Small Business Administration's regulations regarding affiliation. As such, DOE will include the following provision in solicitations where it expects teaming or joint ventures to propose. GUIDANCE FOR PROSPECTIVE OFFERORS - IMPACT OF TEAMING ARRANGEMENTS ON SMALL BUSINESS STATUS (a) This procurement has been set aside for small business. In order to ensure that award

494

Clean coal: Global opportunities for small businesses  

Science Conference Proceedings (OSTI)

The parallel growth in coal demand and environmental concern has spurred interest in technologies that burn coal with greater efficiency and with lower emissions. Clean Coal Technologies (CCTs) will ensure that continued use of the world`s most abundant energy resource is compatible with a cleaner, healthier environment. Increasing interest in CCTs opens the door for American small businesses to provide services and equipment for the clean and efficient use of coal. Key players in most coal-related projects are typically large equipment manufacturers, power project developers, utilities, governments, and multinational corporations. At the same time, the complexity and scale of many of these projects creates niche markets for small American businesses with high-value products and services. From information technology, control systems, and specialized components to management practices, financial services, and personnel training methods, small US companies boast some of the highest value products and services in the world. As a result, American companies are in a prime position to take advantage of global niche markets for CCTs. This guide is designed to provide US small businesses with an overview of potential international market opportunities related to CCTs and to provide initial guidance on how to cost-effectively enter that growing global market.

NONE

1998-01-01T23:59:59.000Z

495

Microsoft Word - Small Business Final Report 8-23-06.doc  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

U.S. Department of Energy Office of Inspector General Office of Audit Services U.S. Department of Energy Office of Inspector General Office of Audit Services Management Controls over Small Business Opportunities at Lawrence Livermore National Laboratory OAS-M-06-08 August 2006 REPORT ON MANAGEMENT CONTROLS OVER SMALL BUSINESS OPPORTUNITIES AT LAWRENCE LIVERMORE NATIONAL LABORATORY TABLE OF CONTENTS Small Business Opportunities Details of Finding .........................................................................................................1

496

Small Business Innovation Research (SBIR) and Small Business...  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

Research and Small Business Technology Transfer programs, presented at an Historically Black College and University meeting. Small Business Innovation Research (SBIR) and Small...

497

Using geospatial business intelligence to support regional infrastructure governance  

Science Conference Proceedings (OSTI)

In many developed countries including Australia, infrastructure services at local and state levels are being provided by an increasing number of disjointed public and private agencies. There is an urgent need for an integrated view on the provision and ... Keywords: Australia, Geospatial Business Intelligence, Infrastructure services, Local governance, Smart Infrastructure Dashboard

Rohan Wickramasuriya, Jun Ma, Matthew Berryman, Pascal Perez

2013-11-01T23:59:59.000Z

498

Small Business Loan Program (Missouri)  

Energy.gov (U.S. Department of Energy (DOE))

The Small Business Loan Program provides low-interest and no-interest direct loans for small businesses. The statewide program is open to all small businesses that employ 15 or fewer employees and...

499

Developing an energy efficiency service industry in Shanghai  

E-Print Network (OSTI)

management/services companies (EMC/ESCOs). In particular,activities for most companies; 2) energy cost is only ato business owners; 3) many companies lack technical and

Lin, Jiang; Goldman, Charles; Levine, Mark; Hopper, Nicole

2004-01-01T23:59:59.000Z

500

ConEd (Gas and Electric) - Small Business Direct Install Program (New York)  

Energy.gov (U.S. Department of Energy (DOE)) Indexed Site

ConEd (Gas and Electric) - Small Business Direct Install Program ConEd (Gas and Electric) - Small Business Direct Install Program (New York) ConEd (Gas and Electric) - Small Business Direct Install Program (New York) < Back Eligibility Commercial Savings Category Other Appliances & Electronics Commercial Lighting Lighting Heating & Cooling Commercial Heating & Cooling Program Info State New York Program Type Utility Rebate Program Rebate Amount Energy Survey: Free Programmable Thermostat: Free Equipment Upgrades Identified in Energy Survey: Con Edison will pay up to 70% of the remaining cost directly to the contractor ConEd is providing free energy surveys to its small business customers. The survey will take 30 to 90 minutes and efficiency opportunities and associated costs will be presented on the spot. If the customer agrees to