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Coltman, Tim - School of Information Systems and Technology, University of Wollongong
BEST-WORST SCALING APPROACH TO PREDICT CUSTOMER CHOICE FOR 3PL SERVICES
The Strategic Application of e-Intelligence
Keeping E-Business in Perspective Three years is a long time in the world of e-business. In 1999 bookstores were replete with
CRM and Performance 1 Research Article
Designing IS Service Strategy: An Information Acceleration Approach Information technology-based innovation involves considerable risk requiring foresight;
What Drives the Choice of a Third Party Logistics Provider? Edward Anderson , Tim Coltman*
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
This article appeared in a journal published by Elsevier. The attached copy is furnished to the author for internal non-commercial research
Vol. 40, No. 3, MayJune 2010, pp. 175183 issn 0092-2102 eissn 1526-551X 10 4003 0175
1 Australian Graduate School of Management Report 2004 Customer Relationship Success Report 2004
Research article e-Business strategy and firm performance
UNCORRECTEDPROOF 2 Formative versus reflective measurement models: Two applications of
