- Optimal Control in Light Traffic Markov Decision Ger Koole Olaf Passchier
- The mathematics of call centers Department of Mathematics, Vrije Universiteit Amsterdam
- Comparison and majorization of queueing systems with on-off sources
- Online Scheduling Policies for Multiclass Call Centers with Impatient Customers
- Gerard Alberts, Ger Koole, Hans Melissen Tussen wetenschap en commercie NAW 5/4 nr. 4 december 2003 327 Gerard Alberts
- Queues with waiting time dependent service , G.M. Koole
- Over wiskundig modelleren en call centers Verschenen in: Nieuwe Wiskrant 20(3):812, maart 2001
- Booking Horizon Forecasting with Dynamic Updating: A Case Study on Hotel Reservation Data
- Resource Allocation in Grid Computing Department of Mathematics
- Waiting time dependent multi-server priority queues , B.F. Nielsen , T.B. Nielsen
- Queueing Models of Call Centers An Introduction
- ASSIGNING CUSTOMERS OF MULTIPLE CLASSES TO PARALLEL SERVERS
- Service Level Variability of Inbound Call Centers Alex Roubos
- Bed reservation, earmarking and merging of clinical wards Rene Bekker, Ger Koole, and Dennis Roubos
- The effect of service time variability on maximum queue lengths /G/1 queues
- A note on profit maximization and monotonicity for inbound call centers
- On the Structure of Value Functions for Threshold Policies in Queueing Models
- Optimal shift scheduling with a global service level constraint
- dr. G.M. Koole Wiskunde tussen model en werkelijkheid
- Redefining the service level in call centers Department of Mathematics, Vrije Universiteit Amsterdam, The Netherlands
- A Queueing Model for Call Blending in Call Centers
- 232 NAW 5/5 nr. 3 september 2004 Het managementpotentieel Ger Koole, Jaap Top, Roel Verstappen Afdeling Wiskunde
- Telephone Call Centers: Tutorial, Review, and Research Prospects Avishai Mandelbaum
- Statistical Properties of Task Running Times in a Global-Scale Grid Environment
- Wat is het dat een wetenschap tot een wetenschap maakt? Bij Operations Research and Management
- MANUFACTURING & SERVICE OPERATIONS MANAGEMENT
- On the Shortest Queue Policy for the tandem parallel queue Arie Hordijk and Ger Koole
- Stochastisch Dynamisch Programmeren Vrije Universiteit, De Boelelaan 1081a, 1081 HV Amsterdam, The Netherlands
- On the Pathwise Optimal Bernoulli Routing Policy for Homogeneous Parallel Servers
- Convexity in tandem queues Department of Mathematics, Vrije Universiteit Amsterdam, The Netherlands
- Modeling "Just-in-Time" Communication in Distributed Real-Time Multimedia Applications
- The deviation matrix of the M/M/1/ and M/M/1/N queue,
- Stochastic scheduling with event-based dynamic programming
- Ger Koole, Alex van den Brandhof Het wiskunde B1,2 examen NAW 5/4 nr. 2 juni 2003 165 Faculteit der Exacte Wetenschappen,
- MANUFACTURING & SERVICE OPERATIONS MANAGEMENT
- A Simple Proof of the Optimality of a Threshold Policy in a Two-Server Queueing System
- Research Article Estimating unconstrained demand rate
- Laurens Gelling, Ger Koole, Jaap Molenaar Gele dingen die kunnen drijven NAW 5/6 nr. 1 maart 2005 47 Laurens Gelling
- Polling Models with Threshold Switching O.J. Boxma1
- OPTIMAL CONTROL OF TANDEM REENTRANT QUEUES Department of Mathematics and Computer Science
- Monotonicity in Markov Reward and Decision
- The impact of a new trauma workflow concept on hospital logistics following different implementation scenarios
- Dimensioning hospital wards using the Erlang loss model Corresponding author
- A Stochastic Batching and Scheduling Problem Division of Mathematics and Computer Science
- Analysis of a customer assignment model with no state information
- Proceedings of the 2003 Winter Simulation Conference S. Chick, P. J. Sanchez, D. Ferrin, and D. J. Morrice, eds.
- Proceedings of the Fifty-second European Study Group with Industry
- The c-rule is not optimal in the second node of the tandem queue; two counterexamples
- Het jaar 2002 zal de geschiedenis ingaan als het jaar van de invoering van de euro. Het is ook het
- Proceedings of the 2005 Winter Simulation Conference M. E. Kuhl, N. M. Steiger, F. B. Armstrong, and J. A. Joines, eds.
- jaargang 11 | nr 2-2005 | ccm14 groot mogelijke schaalgrootte te bereiken.
- jaargang 11 | nr 1-2005 | ccm16 goed is die eerste voorspelling eigenlijk?
- Evaluating Extraordinarily Large Requests in a Revenue Management Network
- Optimization of overflow policies in call centers , B.F. Nielsen , T.B. Nielsen
- Fairness in the Aircraft Landing Problem M.J. Soomer,a,b
- Waiting times of scheduled patients in the presence of emergency requests
- Staffing a Call Center with Uncertain Non-Stationary Arrival Rate and Flexibility
- Estimating unconstrained customer choice set demand: A case study on airline reservation data
- Optimising a general repair kit problem with a service Marco Bijvank1
- Optimal outpatient appointment scheduling Guido C. Kaandorp & Ger Koole
- Approximating multi-skill blocking systems by HyperExponential Decomposition
- Dynamic Load Balancing Experiments in a Grid Menno Dobbera
- Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
- An explicit solution for the value function of a priority queue
- A formula for tail probabilities of Cox distributions Vrije Universiteit Amsterdam
- On the bias vector of a two-class preemptive priority Robin Groenevelt
- Optimal Transmission Policies for Noisy Channels Division of Mathematics and Computer Science
- On the Value of Learning for Bernoulli Bandits with Unknown Parameters
- On the convergence of the power series algorithm Gerard Hooghiemstra
- On the static assignment to parallel servers Vrije Universiteit
- A transformation method for stochastic control problems with partial observations
- Structural results for the control of queueing systems using event-based dynamic programming
- On submodular value functions and complex dynamic programming
- Stochastic Bounds for Queueing Systems with Multiple On-Off Sources
- Assigning a Single Server to Inhomogeneous Queues with Switching Costs
- On the Use of the Power Series Algorithm for General Markov Processes, with an Application to a Petri Net
- Optimal Repairman Assignment in Two Symmetric Maintenance Models P.O. Box 94079, 1090 GB Amsterdam
- Stochastic Scheduling Games with Markov Decision Arrival Processes
- OPTIMAL SERVER ASSIGNMENT IN THE CASE OF SERVICE TIMES WITH MONOTONE FAILURE RATES
- Marked point processes as limits of Markovian arrival streams Sren Asmussen
- ON THE OPTIMALITY OF THE GENERALIZED SHORTEST QUEUE POLICY
- Call center capacity allocation with random workload , Ch.Van Delft2
- Exponential Approximation of Multi-Skill Call Centers Architecture
- Queueing-Theoretic Solution Methods for Models of Parallel and Distributed Systems
- On the Optimality of FCFS for Networks of Multi-Server Queues Vrije Universiteit
- De wiskunde van het wachten Ger Koole, Vrije Universiteit Amsterdam
- The Euro Diffusion Project Piet van Blokland
- An Optimal Dice Rolling Policy for Risk P.O. Box 94079, 1090 GB Amsterdam, The Netherlands
- 16 Parkeer 5 oktobert 2009 Auteurs: Maarten Soomer, Kevin Pak, Rob
- jaargang 11 | nr 6-2005 | ccm14 fluctuaties in het aanbod kan het altijd
- jaargang 11 | nr 4-2005 | ccm14 ke werkaanbod afwijkt van de planning.
- Gerard Alberts, Ger Koole, Jaap Molenaar Waarheid met kans nul NAW 5/6 nr. 3 september 2005 215 Gerard Alberts
- 224 NAW 5/4 nr. 3 september 2003 Twee seconden is hier een eeuwigheid Gerard Alberts, Ger Koole, Jaap Molenaar Gerard Alberts
- MMOR manuscript No. (will be inserted by the editor)
- De grootte van zorgeenheden: een logistieke benadering Correspondentieadres
- ON THE ASSIGNMENT OF CUSTOMERS TO PARALLEL QUEUES
- Modeling the emergency cardiac in-patient flow An application of queuing theory
- Analyzing completion times in an academic Emergency Department: coordination of care is the weakest link
- Scheduling a repairman in a finite source system & Martin Vrijenhoek
- 24 Het modelleren van de Eurodiffusie Met ingang van 1 januari jl. zijn de nationale munten in
- On the value function of a priority queue with an application to a controlled polling model
- Minimizing response times and queue lengths in systems of parallel queues
- Dynamic Load Balancing for a Grid Application Menno Dobber, Ger Koole, and Rob van der Mei
- LOGISTIEK IN DE GEZONDHEIDZORG. Een meer bedrijfskundige benadering
- Performance analysis and optimization in customer contact centers Vrije Universiteit, Department of Mathematics
- Managing uncertainty in call centers using Poisson mixtures
- Capacity decisions in Dutch hospitals are generally made without the help of OR model-based analyses.
- A Prediction Method for Job Runtimes on Shared Processors: Survey, Statistical Analysis and New
- 36 NAW 5/2 nr. 2 maart 2001 Interview G. Zoutendijk Gerard Alberts, Ger Koole Gerard Alberts
- Control of a Random Walk with Noisy Delayed Information Eitan Altman
- Capacity management for a diagnostic medical facility A.V. den Boer1
- On scheduling and routing problems with a partially observed environment
- On deviation matrices for birth-death processes
- On suboptimal policies in multi-class tandem models Arie Hordijk
- Dynamic Load Balancing and Job Replication in a Global-Scale Grid Environment
- On the Optimization of Resource Utilization in Distributed Multimedia Applications
- Optimal outpatient appointment scheduling with emergency arrivals and general service times
- Optimal admission, routing and service assignment control: the case of single buffer queues
- On Optimal Call Admission Control in a Resource-Sharing System
- Workload Minimization in Re-entrant Lines Ger Koole & Auke Pot
- 6 opinie donderdag 24 februari 2011 Reformatorisch Dagblad
- Met wiskunde naar de zon Ger Koole, Vrije Universiteit Amsterdam
- The Message Delay in Mobile Ad Hoc Networks Robin Groenevelt
- ON THE OPTIMALITY OF LEPT AND c RULES FOR PARALLEL PROCESSORS AND
- Flexible Sta ng for Call Centers with Non-Stationary Arrival Rates
- Call Center Performance Indicators Oualid Jouini1
- Kwantitatieve methoden voor zorglogistiek
- Analyzing completion times in an academic Emergency Department: coordination of care is the weakest link
