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Summary: Pricing and Resource Provisioning for Delivering
E-Content On-Demand with Multiple
Levels-of-Service
Srinivasan Jagannathan and Kevin C. Almeroth
Department of Computer Science, University of California, Santa Barbara,
CA 93106-5110
{jsrini,almeroth}@cs.ucsb.edu
Abstract. Businesses selling multimedia rich software or e-content are
growing in the Internet. The e-content can be downloaded by the cus-
tomer or alternately, streamed by the content provider, immediately after
on-line transactions. Since Internet connection speeds are variable, rang-
ing from dial-up access speeds to broadband speeds, the content providers
may provide different levels-of-service (LoS) for the same content. If a
provider offers service at different LoS, for example at 56 kbps, and 128
kbps, how should the price of the service be set such that the provider
makes the most money? In addition, how should the resources be pro-
visioned among the different service levels? In this paper, we address
such pricing and resource provisioning issues for delivering e-content at
multiple service levels.
1 Introduction
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