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Toward a Systematic Understanding of Suggestion Tactics in Persuasive Technologies
 

Summary: Toward a Systematic Understanding of Suggestion
Tactics in Persuasive Technologies
Adrienne Andrew, Gaetano Borriello, James Fogarty
Department of Computer Science and Engineering,
University of Washington, Seattle, WA USA.
{aha, gaetano, jfogarty}@cs.washington.edu
Abstract. The unique capabilities of mobile, context-aware, networked devices
make them an interesting platform for applying suggestion in persuasive
technologies. Because these devices are nearly always with their owners, can
sense relevant information about the context of their use, and nearly always
have network access, they enable the principle of kairos, providing the right
information at the best time. Relatively little work has examined providing
opportunistic, right-time, right-place suggestions or notifications that encourage
people to change their behavior. This paper first discusses some of the
challenges facing designers incorporating suggestions into their persuasive
technologies. We then review a set of relevant persuasive technologies,
focusing primarily on technologies in the health domain. We then identify a
design space that represents tactics for building persuasive technologies,
particularly suggestion technologies. We then explore how this design space of
suggestion tactics can be used to evaluate, compare, and inform the design of

  

Source: Anderson, Richard - Department of Computer Science and Engineering, University of Washington at Seattle

 

Collections: Computer Technologies and Information Sciences