Summary: Measuring Human Satisfaction in Data Networks
Matthew Andrews
Bell Laboratories, Lucent Technologies
Murray Hill, NJ 07974, USA
Email: andrews@research.bell­labs.com
Jin Cao
Bell Laboratories, Lucent Technologies
Murray Hill, NJ 07974, USA
Email: cao@research.bell­labs.com
Jim McGowan
Bell Laboratories, Lucent Technologies
Murray Hill, NJ 07974, USA
Email: mcgowan@lucent.com
Abstract--- There is currently no widely accepted method
for converting packet­based measurements of Quality­of­Service
(QoS) into a score reflecting a user's opinion of network per­
formance. Such a measure is desirable for comparing networks,
making design trade­offs, or enforcing service­level agreements
(SLAs), and is likely to be a popular area of future study. It
is of particular importance in wireless networks where network

Source: Andrews, Matthew - Mathematics of Networks and Systems, Mathematical Sciences Research Center, Bell Laboratories

Collections: Mathematics; Computer Technologies and Information Sciences