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The Loneliness of the Long-Distance Document Reviewer: E-discovery and Cognitive Ergonomics
 

Summary: The Loneliness of the Long-Distance Document
Reviewer: E-discovery and Cognitive Ergonomics
Simon Attfield, Stephen De Gabrielle, Ann Blandford
UCL Interaction Centre (UCLIC)
MPEB 8th floor
University College London
Gower Street
London WC1E 6BT
{s.attfield, s.degabrielle, a.blandford} @cs.ucl.ac.uk
Abstract
The need to manually review documents in e-discovery imposes considerable overhead in
terms of cost and time, and challenges the capacity for the legal system to perform e-
discovery matters effectively. Approaches to this problem to date have principally focussed on
improving search as a precursor to review. We argue that as a complement to this we should
also consider issues of Human-Computer Interaction in relation to the review task itself. To
develop this point we draw on data from our own case-studies of e-discovery which indicate
that document reviewers would benefit from support in drawing together emergent document
classes. By emergent documents classes we mean groups of related irrelevant documents
and groups of related relevant documents which the reviewer becomes aware of during the
review task. Many traditional review systems fail to assist the reviewer in this and so

  

Source: Attfield, Simon - UCL Interaction Centre, University College London

 

Collections: Computer Technologies and Information Sciences