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Supplement to Distance Learning: Design for a Remote TA Support System Hangjin Zhang, Kevin C. Almeroth
 

Summary: Supplement to Distance Learning: Design for a Remote TA Support System
Hangjin Zhang, Kevin C. Almeroth
Department of Computer Science
University of California
Santa Barbara, CA 93106-5110
{hangjin, almeroth}@cs.ucsb.edu
Abstract: Usually one or more Teaching Assistants (TAs) are working onsite to help students
during discussion sections, during office hours, or with lab assignments. However, in an
environment where distance learning is used, an onsite TA might not be available. In this paper we
propose a Remote TA Support System to provide anywhere-and-anytime TA assistance. The
system provides both the students and the TA with a rich set of interaction options: either
synchronous chatting or asynchronous messaging; and either private one-on-one meetings or a
many-to-many group discussion. The collaboration methods between students and TAs include text
chatting, image annotation, screen/application sharing, presentation and bi-directional audio/video
communication. The system also includes an archive server that provides content-on-demand for
later reference and evaluation. In this paper we identify the features and requirements of such a
system and plan a set of phases to develop the system.
Introduction
With the rapid development of computer networks, people can access information and communicate with others
without being constrained by space and time. In the field of university education, in addition to conventional

  

Source: Almeroth, Kevin C. - Department of Computer Science, University of California at Santa Barbara

 

Collections: Computer Technologies and Information Sciences