Summary: Arnott et al.: E-mail interfaces for older people
E-mail Interfaces for Older People. J.L.Arnott, Z.Khairulla, A.Dickinson, A.Syme, N.Alm,
R.Eisma and P. Gregor, Proc IEEE Conference on Systems, Man & Cybernetics (SMC 2004), The
Hague, Netherlands, 10-13 October 2004, Vol.1, pp.111-117. DOI: 10.1109/ICSMC.2004.1398283
E-mail Interfaces for Older People
J.L. Arnott, Z.Khairulla, A.Dickinson, A.Syme, N.Alm, R.Eisma and P.Gregor
Applied Computing, University of Dundee, Dundee, Scotland, U.K., DD1 4HN.
This is a pre-print report of research published in:
Proceedings of IEEE Conference on Systems, Man & Cybernetics (SMC 2004)
The Hague, Netherlands, 10th
October 2004, Vol.1, pp.111-117.
URL: The DOI bookmark for the article is: http://dx.doi.org/10.1109/ICSMC.2004.1398283
Abstract: The work introduced here concerns the user interface requirements of older users of e-
mail. The main goal is to understand better the e-mail needs of older people, and to form a
foundation for further developments in simplified and rationalised e-mail interfaces. The approach