Summary: University of Regina
Scope of Service Description
Effective May 1, 2011
Important service notice: Information communicated within an e-mail that is time
sensitive, requires assured delivery, or is of a confidential nature is created and sent at the
sole risk of the sender. Information Services encourages the use of alternative methods
of communication in the above described situations. Information Services cannot and
does not provide any guarantee or other assurance of any kind that delivery of e-mail to
individuals and organizations beyond the University's own network boundaries will be
secure, timely, or delivered.
This document is intended to provide University managers with a better understanding of
the scope of service Information Services offers.
Information Services (IS) is committed to providing a quality technology infrastructure
and support service to the University that is sustainable based on an agreed to set of
standards and expectations that are equitably balanced to the resources made available to
provide those services.
This description is not intended to alter the services historically provided by Information