Summary: Questionnaire on the Provision of Cleaning Services
Domestic Services strive to provide a good standard of cleaning service to the University's
academic buildings. The main objective is for students, staff and visitors to enjoy a clean and
pleasant environment. In order to assess the quality of cleaning provided I would be grateful for
two minutes of your time to complete the following questionnaire and return to: The Domestic
Office, Building 35 Room 2041.
Our general specification is as follows:
External Cleaning: Bins emptied twice per day, damp wiped once per week or as and when
required and thoroughly cleaned during each vacation period.
Litter picked twice per day, all campus areas swept daily. Graffiti removed immediately reported
or if specialist treatment required as soon as possible. Signs cleaned twice per year.
Internal Cleaning: Toilets, Kitchens, main entrances and bins serviced daily.
Teaching space serviced every other day and check cleaned daily. Offices cleaned once per
week. Carpets deep cleaned once per year. Windows cleaned once per year
Please tick the box where 5 is excellent and 1 is poor.
When walking around the campus what is your
opinion of the state of the external litter bins 5 4 3 2 1
Do you think the level of bins provided is sufficient 5 4 3 2 1