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Summary: Towards Conversational Human-Computer Interaction
James F. Allen, Donna K. Byron, Myroslava Dzikovska,
George Ferguson, Lucian Galescu, Amanda Stent
Dept. of Computer Science
University of Rochester
Rochester, NY 14627
Abstract
The belief that humans will be able to interact with comput-
ers in conversational speech has long been a favorite subject
in science fiction. This reflects the persistent belief that spo-
ken dialogue would be the most natural and powerful user
interface to computers. With recent improvements in com-
puter technology and in speech and language processing,
such systems are starting to appear feasible. There are sig-
nificant technical problems that still need to be solved be-
fore speech-driven interfaces become truly conversational.
This paper describes the results of a ten-year effort building
robust spoken dialogue systems at the University of Roches-
ter.
What is a Dialogue System?
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