| | |
Summary: How it Works: A Field Study of
Non-Technical Users Interacting with an Intelligent System
Joe Tullio
Applications Research Center
Motorola Labs
Schaumburg, IL 60196
jtullio@acm.org
Anind K. Dey, Jason Chalecki
Human Computer Interaction Institute
Carnegie Mellon University
Pittsburgh, PA 15213
anind@cs.cmu.edu
James Fogarty
Computer Science & Engineering
University of Washington
Seattle, WA 98195
jfogarty@cs.washington.edu
ABSTRACT
In order to develop intelligent systems that attain the trust
of their users, it is important to understand how users
|