Summary: Is This What You Meant?
Promoting Listening on the Web with Reflect
Travis Kriplean1
, Michael Toomim1
, Jonathan Morgan2
, Alan Borning1
, Andrew J. Ko3
Computer Science & Engr.1
, Human Centered Design & Engr.2
, Information School3
University of Washington, Seattle
ABSTRACT
A lack of support for active listening undermines discussion
and deliberation on the web. We contribute a design frame
identifying potential improvements to web discussion were
listening more explicitly encouraged in interfaces. We ex-
plore these concepts through a novel interface, Reflect, that
creates a space next to every comment where others can sum-
marize the points they hear the commenter making. Deploy-
ments on Slashdot, Wikimedia's Strategic Planning Initiative,

Source: Anderson, Richard - Department of Computer Science and Engineering, University of Washington at Seattle

Collections: Computer Technologies and Information Sciences