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Treasury Management Performance Questionnaire Results Number of Respondents = 42

Summary: Treasury Management Performance Questionnaire Results
July 2011
Number of Respondents = 42
Grading Scale
1 = Strongly Agree 2 = Agree 3 = Somewhat Agree 4 = Somewhat Disagree
5 = Disagree 6 = Strongly Disagree
Questions Score
1) Treasury Management staff make themselves readily accessible to their clients. 2.00
2) Treasury Management staff act with integrity and maintain high ethical standards. 1.52
3) Treasury Management staff are efficient in facilitating transactions and act quickly
to meet their clients' needs. 2.50
4) Treasury Management staff, first and foremost, act in the University's best interest before
considering the interest of any specific department or unit. 1.77
5) Treasury Management staff value and respect the time and expertise of others. 2.02
6) Treasury Management staff pursue innovative solutions to their clients' requests. 2.03
7) Treasury Management staff establish open and transparent communication with
their clients to provide clarity about their services and how they can benefit the client. 2.27
8) The services provided by the Treasury Management staff assist departments in achieving
the University's mission. 1.97
9) I am very satisfied with the services Treasury Management has provided our department


Source: Acton, Scott - Department of Electrical and Computer Engineering, University of Virginia


Collections: Computer Technologies and Information Sciences