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EMERGENCY AUTOMATED RESPONSE SYSTEM (EARS)
 

Summary: EMERGENCY AUTOMATED RESPONSE
SYSTEM (EARS)
Joshua Phillips, Sachin Kogekar, and Julie A. Adams
Department of Electrical Engineering and Computer Science
Vanderbilt University, Nashville, TN 37235
[joshua.l.phillips, sachin.kogekar, and julie.a.adams]@vanderbilt.edu
This paper presents a comparison of two versions of an Emergency Automated
Response System (EARS), a fully manual version and a partially automated
version. User evaluations involving both versions of the system were conducted
using a low workload task and a high workload task. The results indicate that
the automation employed by the partially automated system decreased overall
response time and perceived workload for both tasks, but accuracy decreased
and response times increased from low workload to high workload with both
versions.
INTRODUCTION
In the context of emergency response systems,
response resource balancing and response time issues
are significantly influenced by the ability of the operator
and the system to appropriately handle varying workload
levels. It is expected that as workload increases, the

  

Source: Adams, Julie A. - Department of Electrical Engineering and Computer Science, Vanderbilt University

 

Collections: Engineering; Computer Technologies and Information Sciences