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International Journal of Medical Informatics 63 (2001) 518 Knowledge management in healthcare: towards

Summary: International Journal of Medical Informatics 63 (2001) 518
Knowledge management in healthcare: towards
`knowledge-driven' decision-support services
Syed Sibte Raza Abidi
Health Informatics Research Group, School of Computer Sciences, Uni6ersiti Sains Malaysia, 11800 Penang, Malaysia
In this paper, we highlight the involvement of Knowledge Management in a healthcare enterprise. We argue that
the `knowledge quotient' of a healthcare enterprise can be enhanced by procuring diverse facets of knowledge from
the seemingly placid healthcare data repositories, and subsequently operationalising the procured knowledge to derive
a suite of Strategic Healthcare Decision-Support Services that can impact strategic decision-making, planning and
management of the healthcare enterprise. In this paper, we firstly present a reference Knowledge Management
environment--a Healthcare Enterprise Memory--with the functionality to acquire, share and operationalise the
various modalities of healthcare knowledge. Next, we present the functional and architectural specification of a
Strategic Healthcare Decision-Support Services Info-structure, which effectuates a synergy between knowledge
procurement (vis-a`-vis Data Mining) and knowledge operationalisation (vis-a`-vis Knowledge Management) tech-
niques to generate a suite of strategic knowledge-driven decision-support services. In conclusion, we argue that the
proposed Healthcare Enterprise Memory is an attempt to rethink the possible sources of leverage to improve
healthcare delivery, hereby providing a valuable strategic planning and management resource to healthcare policy
makers. 2001 Elsevier Science Ireland Ltd. All rights reserved.
Keywords: Knowledge management; Data mining; Decision-support; Healthcare enterprise memory; Strategic decision-support


Source: Abidi, Syed Sibte Raza - Faculty of Computer Science, Dalhousie University


Collections: Computer Technologies and Information Sciences