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Proceedings of the 43rd Human Factors and Ergonomics Society Annual Meeting, Houston, TX. Sept. 1999
 

Summary: Proceedings of the 43rd
Human Factors and Ergonomics Society Annual Meeting, Houston, TX. Sept. 1999
Applying User Feedback During the Product Development Cycle
Julie A. Adams
Human Factors Laboratory
Eastman Kodak Company
adamsj@kodak.com
ABSTRACT:
The purpose of this paper is to present the user feedback methods which we applied during the
development of the Digital Lab System. The Digital Lab System is a large product containing not only a
graphical user interface but also many hardware components which the operator must arrange in their
working environment to establish an appropriate workflow. As part of this product development, we were
responsible for designing and testing the user interface, designing and testing a customized keyboard
layout, and analyzing the appropriate arrangement of the system components in the users working
environment. This paper will present the various user feedback methods employed and their effect on the
product design. Additionally, we will discuss the future study methods.
SUMMARY:
The Human Factors Laboratory at Kodak has been engaged in the product development for the Digital Lab
System. Our participation in the development cycle began when the system requirements were being
developed and currently continues. The purpose of this paper is to describe the application of various user

  

Source: Adams, Julie A. - Department of Electrical Engineering and Computer Science, Vanderbilt University

 

Collections: Engineering; Computer Technologies and Information Sciences