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Product-Based Workflow Support Irene Vanderfeesten a, Hajo A. Reijers a

Summary: Product-Based Workflow Support
Irene Vanderfeesten a, Hajo A. Reijers a
Wil M.P. van der Aalst a
aTechnische Universiteit Eindhoven, Department of Industrial Engineering and
Innovation Sciences, PO Box 513, NL-5600 MB Eindhoven, The Netherlands
Despite the industrial need for the improvement of information-intensive business
processes, few scientifically grounded approaches exist to support such initiatives.
In this paper, we propose a new approach that builds on concepts that are part of a
product-oriented view on process optimization. Essentially, this approach allows end
users to flexibly decide on the best possible way to create an informational product
within the limits that are imposed by regulations and logical dependencies. We
argue that this provides various benefits in comparison to earlier work. To support
the end user in making sensible decisions, we describe two alternative approaches
to provide her with recommendations to this end. We formalize these alternatives
and discuss their relative strengths and weaknesses. The feasibility of the overall
approach, which we refer to as Product-Based Workflow Support, is demonstrated
by a workflow system realized using ProM and DECLARE.
Key words: Business Process Modelling, Workflow Management, Product Data


Source: Aalst, W.M.P.van der - Wiskunde en Informatica, Technische Universiteit Eindhoven


Collections: Computer Technologies and Information Sciences