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Accommodation Exit Survey 2009 Title: Accommodation Exit Survey 2009: University Report

Summary: Accommodation Exit Survey 2009
Title: Accommodation Exit Survey 2009: University Report
From: Helen Ralph | Business Intelligence Manager Date: November 2009
The University of Southampton offers more than 5000 places in 20 halls of residence and is one of the largest
providers of accommodation to students in the UK. All undergraduate and postgraduate students are offered
a place in halls during their first year of study, providing certain criteria are met. In order to both improve and
maintain a high level of service, students coming to the end of their residence are asked for feedback on their
halls experience; this is done in the form of an online, self-completion questionnaire.
Glen Eyre respondents tend to be the most positive overall, with Erasmus Park respondents the least
satisfied (apart from with the wardenal service)
99% of respondents say an internet connection is an important aspect of living in halls. Conversely, 41%
of respondents felt the computer cluster are "not at all important" or "not very important"
JCRs and hall bars have low usage by postgraduate and international students
Respondents tend to use their mobile phones to contact family & friends, and email to contact the
Overall, the results of the Accommodation Exit Survey this year are reasonably similar to those from
previous years
Strengths Areas for improvement
The most commonly mentioned "best aspect" of living


Source: Anderson, Jim - School of Mathematics, University of Southampton


Collections: Mathematics