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Intra-and Inter-Organizational Process Mining: Discovering Processes Within and Between

Summary: Intra- and Inter-Organizational Process Mining:
Discovering Processes Within and Between
Wil M.P. van der Aalst
Eindhoven University of Technology, PO Box 513,
NL-5600 MB, Eindhoven, The Netherlands
WWW home page: vdaalst.com
Abstract. Due to the availability of more and more event data and
mature process mining techniques, it has become possible to discover
the actual processes within an organization. Process mining techniques
use event logs to automatically construct process models that explain
the behavior observed. Existing process models can be validated using
conformance checking techniques. Moreover, the link between real-life
events and model elements allows for the projection of additional infor-
mation onto process models (e.g., showing bottlenecks and the flow of
work within an organization). Although process mining has been mainly
used within individual organizations, this new technology can also be
applied in cross-organizational settings. In this paper, we identify such
settings and highlight some of the challenges and opportunities. In par-


Source: Aalst, W.M.P.van der - Wiskunde en Informatica, Technische Universiteit Eindhoven


Collections: Computer Technologies and Information Sciences