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Ubiquitous User Assistance in a Tourist Information Liliana Ardissono, Anna Goy, Giovanna Petrone, and Marino Segnan,
 

Summary: Ubiquitous User Assistance in a Tourist Information
Server
Liliana Ardissono, Anna Goy, Giovanna Petrone, and Marino Segnan,
and Pietro Torasso

Dip. Informatica, Universit`a di Torino, Corso Svizzera 185, I-10149 Torino, Italy”
liliana, goy, giovanna, marino, torasso¢ @di.unito.it
http://www.di.unito.it/~ seta
Abstract. This paper discusses the provision of ubiquitous services for desktop
and handheld interfaces. The focus of the paper is on the interactive agenda of-
fered by INTRIGUE, a tourist information server which assists the user in the
organization of a tour by providing personalized recommendations of tourist at-
tractions and helping the user to schedule her itinerary. The interactive agenda
can be accessed both remotely, by interacting with the central server, and locally
to the user's device.
1 Background
With the current expansion of wireless communications, several Web-based services
have been extended to the mobile phone market, with special attention to context-
awareness and to the adaptation of the user interface to the peculiarities of the various
handset devices. However, only very basic, "real-time" services, such as the consulta-

  

Source: Ardissono, Liliana - Dipartimento di Informatica, Universitą di Torino
Goy, Anna - Dipartimento di Informatica, Universitą di Torino
Petrone, Giovanna - Dipartimento di Informatica, Universitą di Torino

 

Collections: Computer Technologies and Information Sciences