Survey and Analysis of Demand
Forecasting in Workforce Scheduling
Computer Science and Management
University of Nottingham
I would like to gratefully and sincerely thank Dr Dario Landa-Silva who
undertook to act as my supervisor despite his many other academic and
professional commitments. Without his support, patience and guidance, this
project would not have been completed. He gave me the freedom to explore on
my own and at the same time provide guidance to recover my improper ideas.
His patience and support helped me overcame many crisis situations and
finished this dissertation.
Labour demand forecasting is a complex process, not only because its nature of
future predication but also the various forecasting approaches methodologies