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A Framework for the Development of Personalized, Distributed Web-Based
 

Summary: A Framework for the Development of
Personalized, Distributed Web-Based
Configuration Systems
Liliana Ardissono, Anna Goy, and Giovanna Petrone1
Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, and Markus Zanker2
Ralph Schńfer3
Contact: Dietmar Jannach dietmar.jannach@uni-klu.ac.at
Abstract
For the last two decades, configuration systems relying on Artificial Intelligence techniques have
been successfully applied in industrial environments. These systems support the configuration of
complex products and services in shorter time with fewer errors and therefore reduce costs of a
mass-customization business model. The EU-funded project CAWICOMS4
aims at the next
generation of Web-based configuration applications, that cope with two challenges of today's
open, networked economy: The support for heterogeneous user groups in an open market
environment and the integration of configurable sub-products provided by specialized suppliers.
This paper describes the CAWICOMS Workbench for the development of configuration services
offering personalized user interaction, as well as distributed configuration of products and
services in a supply chain. The developed tools and techniques rely on a harmonized knowledge
representation and knowledge acquisition mechanism, open XML-based protocols, and advanced

  

Source: Ardissono, Liliana - Dipartimento di Informatica, UniversitÓ di Torino
Goy, Anna - Dipartimento di Informatica, UniversitÓ di Torino
Petrone, Giovanna - Dipartimento di Informatica, UniversitÓ di Torino

 

Collections: Computer Technologies and Information Sciences